Tata DoCoMo Complaints & Reviews

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We regret for the inconvenience caused to you.

As per our discussion over call, I would like to inform you that as per our records your number has been disconnected due to the reason that this number was used for unsolicited calls or SMS and the number was not registered as telemarketing number. I regret that service cannot be restored on your number, I advise you to only use registered number for any Telemarketing activities. Details of Telemarketer registration process are available on the TRAI Website (www.trai.gov.in)
Please be informed that the regulation seeks immediate disconnection of such numbers and hence we are constrained to discontinue services to your number.
With reference to the email, you have informed in the trail mail that documents have been submitted at our outlet hence I request you to provide us the date of submission and outlet details for further assistance.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.

Thanks and regards,
Tata Docmo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Shinde,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your number to understand your concerns regarding billing. However, we are unable to contact you, since the call was not answered. Further we request you to make the payment of Rs. 19073, to restore your numbers. Kindly note that your number has been barred due to usage.

Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.

Thanks and regards,
Tata Docomo.

Hello​
Sorry to say but my querries are not answered completely, and I did not receive any call as you have barred my numbers for your information, still if you feel calling me call me on +[protected], i will be happy.
Please see Germany timings before calling.
Can you​ please answer my below questions​
Q1) Is my Bill 25000 or 19073 or as informed by local customer care today 14000? (Too much of variation in all departments)
Q​​2) What is my usage Calls or internet?
Q​3) Why my connection was not barred at 8000 which was limit set to my number? ("It is a rule" when I approached your customer care)
Q4​) Why there was no information on excess usage which is regular practice you follow?
Q​5) On what basis my number was disconnected?
​​​Your mail only reflects Bill amount and instruction for paying it. Dear it is easy to you to say when it is not from your pocket.
And I hope you went through mail keenly.
​​​Regards​
Amit

Hi

My No. [protected] was disconnected without any
information or notice. I had activated international roaming for my
number and on the second day service was disconnected without any
information.

I have received my bill with Rs. 107231/- which is very high, all charges are for internet international roaming for few hours, which is not bearable . I am 3 year old customer with track record of payments and billing which comes in between[protected] not more than that . I have used only internet for some time when i was in Dubai for business purpose, how come the bill this much please give clarification, when i went for international calling activation to tata gallery two or three days prior to trip, it should be explained clearly how to use international roaming calls and internet usage which was not given. & where i went ter was no connectivity to use internet then howcum this bill .If India Planning to grow with economy and telecom companies are charging this much for use of internet for few minutes for business purpose, how India will grow with their future plans. We plan for higher as exports from India, this way how exporter will plan for business trip and calls and usage of internet for business purpose.Request you to reverse the 98000/- charges charged for international internet roaming and activate my phone. I am having all work on mobile where as my mobile is off from last 21 plus days, kindly activate my phone and reverse the charges at the earliest to continue with the services, my work is held stop, my all work is on phone. I had loss of Rs. 2 lacs till now who will bear this loss, tata will loose customer and regular business income for lifetime and with negative image on customers. We trust on TATA rather than Reliance becoz TATA is brand, TATA is trust for us.USA & other countries are focusing on how to reduce the costing for all means of communication for business so that take a step ahead towards nation economy growth.Hope my complaint will be look into matter by honorable peoples, ministers, senior authorities and people kept for consumer grievances.


This is not the first time we are using international roaming facitlity,
we had used Reliance for 8 years with no issues for billing max it went
till 6000 with normal calls. But this was first time a warm welcome from
Docomo.


I hope there is some logical answer to my complaint other than just pay
the bill and keep quite.

Looking ahead with kind cooperation & resolution of billing amount.best regards /shilpa

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your number. However, the same was not possible as the call was not connecting.

In this regards, we would like to inform you that kindly revert us with the paper voucher serial number which is of 18-digits to proceed on your concern.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

Hi,
I am getting a DOCOMOs Flash alert on my mobile (Karbonn S5 titanium), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings > Message > Disable Service Msg/ Flash/ anything related. My number is [protected].

With Regards
Kannan

Hi.
I am a moto e user and getting same problem but as read from above i dont have message inside settings .
email id:nit.[protected]@gmail.com
mob no : [protected]

Hi,
I am using redmi 1s mobile, when i using mobile it as continuously DIVE IN NOW flash message coming, , it as very irritatin
[protected]@live.com

mobile no-[protected]

Hi,
I am using redmi 1s mobile, when i using mobile it as continuously DIVE IN NOW flash message coming, , it as very irritatin

Email : [protected]@gmail.com
Mobile No : [protected]

Hi,
I am using redmi 1s mobile, when i using mobile it as continuously DIVE IN NOW flash message coming, , it as very irritatin

Email : [protected]@gmail.com
Tata Docomo No : [protected]
Alternate No : [protected]

Hi,
I am getting a DOCOMOs Flash alert on my mobile (Redmi 1S), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings > Message > Disable Service Msg/ Flash/ anything related and retart your mobile. But the pop ups are still coming after restart. Is there any solution for this other than number porting? Please Help my number is [protected].
Regards,
Harshad

Dear Tata Docomo customer service team get rid of that dive in now messages asap. Its really irritating to 100 times cancel the pop up of dive in now. Pls note that we didnt give damn to your astrology, sport, music services.

Hi, I am getting a DOCOMOs Flash alert on my mobile (Xiaomi Redmi 1s), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. Please please for God sake resolve this issue.
My no: [protected]
[protected]@gmail.com

Hi,
I am getting a DOCOMOs Flash alert on my mobile (Moto G2), like DIVE IN NOW, with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. I called Customer Care and they told me like its a setting done from my mobile. But the pop ups are still coming after restart. Is there any solution for this because this problem has been persisting in my last 3 mobile phones also.. Im actually tired of those popups..
This is my no.: [protected]
N my email id: manu.[protected]@gmail.com
Regards,
Manu

Hi,
I am getting a DOCOMOs Flash alert on my mobile (Moto G2), like DIVE IN NOW, with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. I called Customer Care and they told me like its a setting done from my mobile. But the pop ups are still coming after restart. Is there any solution for this because this problem has been persisting in my last 3 mobile phones also.. Im actually tired of those popups..
This is my no.: [protected]
N my email id: manu.[protected]@gmail.com
Regards,
Manu

hi same problem
email : [protected]@gmail.com
number : [protected]

help me plz

Hi,
I am getting a DOCOMOs Flash alert on my mobile (Intex aqua-amoled), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. plz solve this ploblem.
My number : [protected]
email id:[protected]@gmail.com

Hi, I am getting a DOCOMOs Flash alert on my mobile (MOTO G), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings > Message > Disable Service Msg/ Flash/ anything related. But no such options were available, when I told this they said they are not responsible and can't do anything. Is there any solution for this other than number porting?

Mobile Num: @ [protected]
Email Id: [protected]@gmail.com

Regards,
Sujitha K

Hi,

Like all others even I am getting the stupid "Dive In Now" pop up messages repeatedly. Unable to exit it atleast for half an hour. Please do provide a solution as soon as possible.

My number: [protected]

Hello,

Like every other person in this thread i am also getting dive in message. Kindly, help us on this issue otherwise i have to change my sim. Because of this my phone battery is getting down day by day.

Phone no. :[protected]
E mail : prajwal.[protected]@gmail.com

Please stop dive in now in my number [protected] is my number and my mail id is [protected]@gmail.com my handset model lenovo a 6000 please resolve

I am also getting the same irritating pop dialog.. Please do remove all the unwanted/buggy/not at all usefull notifications...

My no: [protected]
Mail : [protected]@gmail.com

Mobile : Lenovo A6000..

Thanks,
Viswanathan J B

bagwan bharose network hai aur upar se pareshan alag kar rahe hai. pop ups band karvaiye. grahak ho ye mehsus mat karaiye ki usne apko chun k saar dardi chun li hai.

mob no - [protected]
user name - nitin ramesh gandhi
email - [protected]@gmail.com

Hello,

Like every other person in this thread i am also getting dive in message. Kindly, help us on this issue otherwise i have to change my sim. Because of this my phone battery is getting down day by day.

Phone no. :[protected]
E mail : ashok.[protected]@gmail.com

I'm facing same problem. Dive in now pop up every 5 seconds. Please stop these pop up. My docomo number is [protected].my email [protected]@gmail.com
My device is. Lenovo A6000 plus

I'm facing same problem. Dive in now pop up every 5 seconds. Please stop these pop up. My docomo number is [protected].my email [protected]@gmail.com

same issue on One Plus One from last 2 days
no :: [protected]
naveen.[protected]@gmail.com
Its very irritating...unable to close the pop up by pressing CANCEL button...
please fix it...else no option but to choose MNP

Please stop " DIVE IN NOW" flash message on my tata Docomo no, [protected]. Its really suck always pop up !!! Can you please stop that ????? Pleas assp !!!

My alternate no.[protected].
Mail. [protected]@gmail.com
Device: swipe slate pro

Hi, I am getting a DOCOMOs Flash alert on my mobile (LENEVO A6000), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings > Message > Disable Service Msg/ Flash/ anything related. But no such options were available, when I told this they said they are not responsible and can't do anything. Is there any solution for this other than number porting?

Mobile Num: @ [protected]
Email Id: [protected]@gmail.com

Regards,
Pushpraj

Hi, I am getting a DOCOMOs Flash alert on my mobile (LENEVO A6000), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings > Message > Disable Service Msg/ Flash/ anything related. But no such options were available, when I told this they said they are not responsible and can't do anything. Is there any solution for this other than number porting?

Mobile Num: @ [protected]
Email Id: [protected]@gmail.com

Regards,
Pushpraj

I am also having same issue that showing dive in pop up message..
Email id:[protected]@gmail.com
Mob no:[protected]

Hi, I am getting a DOCOMOs Flash alert on my mobile (Redmi !s), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. Please resolve this problem ASAP.

Mobile Num: [protected]
Email Id: [protected]@gmail.com

Hi please remove unwanted dive in now message my no is [protected]
Email iD:[protected]@gmail.com

Please stop dive in now in my number [protected] is my number and my mail id is nithyarani.[protected]@gmail.com my handset model lenovo a 6000 please resolve
alternate no: [protected]

Hi,
I am using redmi 1s mobile, when i using mobile it as continuously DIVE IN NOW flash message coming, , it as very irritatin

Email : [protected]@gmail.com
Tata Docomo No : [protected]
Alternate No : [protected]

Hi,
I am using moto e and i'm getting same issue again n again. please resolve it as soon as possible
Number: [protected]
email: [protected]@gmail.com

Hello,

Like every other person in this thread i am also getting dive in message. Kindly, help us on this issue otherwise i have to change my sim. Because of this my phone battery is getting down day by day.

Phone no. :[protected] (moto g)
E mail : [protected]@gmail.com

Hi,

Like all others even I am getting the stupid "Dive In Now" pop up messages repeatedly. Unable to exit it atleast for half an hour. Please do provide a solution as soon as possible.It is very irritating and takes too much of my time .I am thinking to move to other service provider because of this.

My number: [protected]
Email : [protected]@gmail.com

My Sim is also Tata Docomo and daily the flash messages comes please stop this.
My no is [protected]
email : [protected]@gmail.com

Like the above complaints..i have also received the same Dive-in pop up .Please help me to get rid of these pop ups. My number: [protected], mail id-kkvel.[protected]@gmail.com

Same issue :
Device : Micromax yuphoria
Mob No : [protected]
[protected]@gmail.com

Can you please fix it.

Same issue :
Device : Micromax yuphoria
Mob No : [protected]
[protected]@gmail.com

Can you please fix it.

Hi,

I am facing issue. please stop this flash messages

Mob No: [protected]
emailid- [protected]@outlook.com

I am also facing same issue. Please help me to resolve this.

mob no :- [protected]
email :- [protected]@gmail.com

Mobile :- A6000plus
Thanks in advance.

Hi,
I am using redmi 1s mobile, when i using mobile it as continuously DIVE IN NOW flash message coming. Please resolve this issue asap.

Email : [protected]@gmail.com
Mobile No : [protected]

Am getting the same problem..dive in message are very frustrating
Plz fix that
My DoCoMo number: [protected]
Mail ID: [protected]@gmail.com
Alt Num: [protected]

Please stop dive in now in my number [protected] is my number and my mail id is [protected]@gmail.com my handset model lenovo S-60a.

please resolve

Thanks,
Nikhil Tilva

about 3G recharge

Dear sir Myself dharmendra bansal and my mobile number is [protected] . I have recharge of 299 Internet data peck but 900 MB data immediately deducted from my account before validity date. Plz short out my problem.

No network coverage properly

no network inside my house.I can't call& use internet.

Lost of sim for new sim 100 rs

I lost my sim i went to tatadocomo office they have taken 100rs from me and they gave one sim. They activated another number again i went they said i have done small mistake take another sim pay 100 rs again
they are selling sims in doing fraud to the people.

I am also facing same pop up issue. My details are as follows
Mobile number : +91 [protected]
Email : pankaj.[protected]@gmail.com

NOT RESPONDING TO CUSTOMER COMPLAINTS

I TRIED TO REGISTER COMPLAINTS AGAINST THE SERVICES BUT THE PEOPLE ARE NOT AT ALL RECEIVING THE COMPLAINTS.

new sim no mobile 7276475983 purchaed but till not activate

above sim card purchase at nashik road HEMASHISH TETECOM on 11-7-14 up till no sms or sim activate pl help me with rs.253/- my email id [protected]@bsnl.in pl.inform in details

data quality

750 mb 2 g data katliya

sim not yet activated

actually i bought the sim card day before yesterday and it was not activated . the promised that the sim will activated in the next day, still now its not activated... sim details;mble:[protected]; imsi:[protected]

Bad network.
Getting popup again and again.
Stop this nonsense.

Number: [protected]
E-mail: [protected]@gmail.com

Hi, l am suchita pleases stop the dive in now pop up message.
Email [protected]@gmail
Com
Mobile no-[protected]

Am i Xiomi phone user and this stupid Dive in message pop's up every time i m about to disconnect the active call and forcefully makes me activate the DIVE IN pack with my currency being deducted .
The customer care never responds or even stop this STUPIDITY.

- Amrutha Arabhuj

I am also getting the same irritating "dive in now"pop dialog.. Please do remove all the unwanted/buggy/not at all usefull notifications...

tata no: [protected]

alternate mobile:[protected]
Mail : soban.[protected]@gmail.com

Mobile : karbonn titanium s5

Thanks,
soban :)

Hi,
I am moto e user facing problem with dive in now pop up with ok and cancel button .need assistance ASAP

My email id- [protected]@gmail.com
Tata Docomo number - [protected]
Alternate contact - [protected]

Hi,
Please disable the Flash messages for Internet Usage as it deducting my main balance and consuming hell of internet usage .
I use Internet to browse and to download sone videos all the while flash messages pop ups accidentally if it is clicked then it ruins the main balance.
Please solve my problem. [protected]
My number is Thanks.

Hi,
Please disable the Flash messages for Internet Usage as it deducting my main balance and consuming hell of internet usage .
I use Internet to browse and to download sone videos all the while flash messages pop ups accidentally if it is clicked then it ruins the main balance.
Please solve my problem.
My number is [protected]
My mobile is Honor 4X
Thanks.

hello,
Like all others even I am getting the stupid "Dive In Now" pop up messages repeatedly. Unable to exit it atleast for half an hour. Please do provide a solution as soon as possible.
number-[protected]

In today's world we use Technology to make our life easy .But...
I recharged my cell two times in 4 day's and boom my cash was gone within 24 hours.After trying quite a few time I got through Tata Docomo customer CARE.They said its because of your active DIVE IN . You must cancel it 1st.Now I don't want dive in on my phone at all.
How to get ride of this .I need help.
AND YOUR CITY SERVICE CENTERS ARE NOT AT ALL TRUE TO YOUR WORD.They don't know the meaning of the word 'CUSTOMER, CARE and SERVICE.
IF ROOTS ARE NOT GOOD THEN IT AUTOMATICALLY AFFECTS TREES GROWTH.AND NOBODY LOOKS AT THE TREE AGAIN.TO MANY OPTIONS ARE AVAILABLE IN PRESENT WORLD.
cell no:- [protected]

Dear Sir/Madam,

I am using MOTO x play mobile and it's showing error

WOW Drive Error
and i m unble to receive and dail call plz solve my problem.
my no. is [protected]
alternate no. [protected]mail ID- [protected]@gmail.com

Hi same problem m too getting dive in now pop up msg...its vry irritating. .plz stop dis
My mobile no
[protected]
Tata docomo

This dive in message pop up like 50 times a row... Offcourse tata idiots are responsible, as it costs bucks if you click OK. Stop these forced value added nonsense.

Drive in now popup message frequently coming in Lenovo mobile
Please help to resolve the issue

Mobile [protected]

Hello
I am also facing same issue. Please disable it as soon as possible.
My mobile is Moto G
My mobile number is [protected]

I am also getting the same irritating pop dialog.. Please do remove all the unwanted/buggy/not at all usefull notifications...

My no: [protected]
Mail : [protected]@gmail.com

Mobile : Moto g 4+

I am getting flash pop in my lava phone with Docomo sim always. Pls tell how to get rid of problem. Ph # [protected]. Mail to- [protected]@yahoo.co.in

Hi, I'm a Moto g5 s plus user. I am encountering the same dive in popup problem. Kindly assist me on how to stop this.

Number: [protected]
Mail id: [protected]@gmail.com

I'm getting pop dailog(wow dive-in)
Please do remove all this type notifications

My mobile no. is
[protected]
My Gmail
[protected]@gmail.com

Hi,
I am getting a tata docomo's Flash alert on my mobile (Moto G2), like DIVE IN NOW, with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. I called Customer Care and they told me like its a setting done from my mobile. But the pop ups are still coming after restart. Im actually tired of those popups.. and i lost my money also with out activation any subscription, it will automatically activated the subscriptions.
This is my no.: [protected]
my email id: [protected]@gmail.com
Regards,
Sree

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We regret for the inconvenience caused to you.

As per the discussion over the call you have mentioned that your concern regarding incoming calls have been resolve and your concern on walky handset display has registered with docket number:[protected].

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Verma,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your number to understand your concerns regarding network. However, we are unable to contact you, since the call was not answered. I would like to inform you that speed on wireless network depends on various parameters, such as number o[censored]sers accessing the internet at that particular point of time, geographical area, indoor and outdoor signal coverage, weather conditions, other causes of radio interference, material used for the building, configuration of the building . etc. So is the case with any other wireless network Operator. However, at TATA Docomo we understand the customer experience is of foremost importance.
Notwithstanding the above technical and other extraneous factors affecting the network which are beyond our control, we have been continuously striving to enhance customer experience. In this direction, we are in the process of enhancing the speeds in various localities basis the customer feedback and experience.
However, I regret to inform you that we are unable to provide you the repeater as an alternate solution as same was not feasible at your location and refund of device will not be provided as your connection is activated on 04-JUL-13.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.

Thanks and regards,
Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

I am sorry to say that you have taken my complain seriously. I again remind you to resolve it.

Waiting for your reply

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

I am facing the problem from tata docomo when i call to the customer care they dont receive
My call or the second one problem is it they offered me internet plan of rs 17 but still i am
Not able no get that
So tell me whats the service of tata docomo i am very Fade up with your service and i am thinking
To deactivated my sim card and i'll suggest to my friend also plz dont use the tata docomo

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Bad

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Hi,

If this reply is from Tata Docomo, then you should have all my details now as I have been communicating through mail for the past 3 months.

Mob no: [protected]
Alternate no: [protected]

Let me see what you are going to assist me better.

Hi,

Till now I have not received call from TataDocomo. As usual, I have sent reminder mail to them.

Hi,

Till now I have not received call from TataDocomo. As usual, I have sent reminder mail to them.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We regret for the inconvenience caused to you.

As per our discussion over call, we would like to inform you that, Based on the Network Team update, the optimization has been carried out at your serving network cell site. While this activity is been carried out we are also on the plans of installing new cell site at your nearby location.

Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.

Thanks and regards,
Tata Docomo.

I'm completely stunned about your proactiveness. You assured that network signal issue will get resolved by Jan 5, 2015. I think it is ahead now if I'm not wrong.

I dont see improvement in getting signal till now. May I know what you have to say from your side?

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Thank you very much sir...
It's good to know some one is here to listen us...
But if i get my all money mean 33.50 more then it would more justic to me. I get 100 Rs back but balance deduction was 133.50 Rs. On that day.

sir,
i m prakash bharne. I am tata docomo gsm user my number is [protected],
without any special service use they laps my main balance 60 rupees.
i complaint 3times tata docomo customer care . they told me problem will
be solved in 2 hours but no response after 4 days and the customer care
service will not respond me...

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We regret for the inconvenience caused to you. We tried to speak to you personally on your number to understand your concerns regarding balance deduction and customer care. However, we are unable to contact you, since the call was not answered. Please be informed that the amount has been deducted for internet browsing. Further we would like to inform you that we have refunded the amount of Rs. 100 vide docket number ABAL[protected].

Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

BILL NO.[protected] DATED 17/10/14 ACCOUNT NO.[protected] TARIFF PLAN: GSM DIET 350 PLAN_1.3 PLAN BILL PERIOD 15/09/14 TO 14/10/14 EMAIL ID : [protected]@YAHOO.COM TOTAL CURRENT CHARGES: 6011.55 I HAVE BEEN USING THE TATA PHONE SINCE LAST 13 YEARS AND HAVE BEEN GETTING A BILL IN THE RANGE OF RS. 500/= TO 600/=. WHEN I MAKE INTERNATIONAL CALLS ON THE MOBILE MY BILL COMES SLIGHTLY HIGHER. THIS TIME THEY HAVE CHARGED ME RS. 6012/= WHEN I COMPLAINED THEY SAID THE BILL WAS CORRECT.
ALSO THEY REFUSED TO FILE MY COMPLAINT. THEY SAID THEY DONT HAVE A SYSTEM FOR REGISTERING COMPLAINTS.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

They (Docomo people) called me but they arent accepting their default. They are telling that I should have known that getting rs 90 in recharge of 68 and validity for 6 days is a general offer available to all customers at any time. Have I signed any agreement to know all this. Then you tell retailer is aware of all this and I should have asked him. Listen I told you earlier I have done recharge only after he told me that offer is available for all Docomo Users since that was the Durga Puja offer. So who is liable now. Am I ? If retailer is doing fraud then cancel his distribution if you believe in service. In short if there is any offer, general or whatever you should have messaged me. It is against the general rule to know that by recharging with rs 68 I would get rs 90 for six days since generally it is presumed that by recharging with any amount, you would get either less balance or equal amount but not greater amount and that too for very short period. This actually falls you in a fraud case. Now either do what I want and from the next time message such general offers too or I am ready to expense as much as I can ( whether it takes thousands or lakhs) and will file the case against you in Consumer Court.