Tata DoCoMo Complaints & Reviews

I have purchased a new Tata Photon Whiz AC8720 before 3 months ago. I was only able to access it for a month only. After that retailers refused to do the recharge.Customers care executive are saying that this device will not work now.They are not giving any reason behind this.I also talked to the seniors lots of time but no response from their side.Now it is just a waste to me.I need my money back or change this device with any...

I am a cheated customer of TATA PHOTON PLUS SERVICE. My subscription for Tata photon service is 3G @ Rs.650/- month, and the connection speed should be 3.1Mb/s DL & 1.6Mb/s UL. My billing cycle is from 30th of one month to 29th of next month. From 11/11/14 onwards, my connection speed had been reduced to ~100Kb/s. On enquiry, I got the information that the usage exceeded the 3G limit & hence the speed reduction. I...

Dear team, I want to MNP from Vodafone to DOCOMO of this no. [protected] and submitted required document at Shivaranjani, Ahmedabad Gujrat outlet on dated 29/10/2014/ after 10 days process not done and customer care said that request rejected due to wrong verification but i am not received any verification call from docomo so how can team said that verification wrong found. Still i am follow up taken with daily and also mail send to...

Respected Sir/Madam, Good Morning and Greetings; I would like to bring to your kind notice regarding 'Unwanted Deduction of Service Charges', which was made by Tata Docomo. I was charged Rs. 75 for I-Player Activation, which I actually didn't activate! When I reported the above issue to Tata-Docomo Customer Care Representative (Heena) and asked her to refund my money, she simply refused to pay it back! Similar issues...

SIR, I am your valuable customer since long time. Here I fell very sorry to say that I am unsatisfied with your service as last month I recharged with Rs. 97/- for 250 local minutes talk time for 28 days validity plan on [protected] & [protected]. Unfortunately, for two days( 48 hrs.) on 23 & 24.10.2014, due to festival your company blocked above scheme. Hence, I was not able to call and due to that I suffered business and effected...

Respected Sir, On 15th November 2014, at 9.30am I recieved sms from our service provider Tata docomo that ENDLESS MUSIC has been activated to my no.[protected] & an ammount of 75rs vil b deducted for the same. Upon checking my account balance, I found 75rs were deducted instantly from my balance.I would like to inform you that I had not subscribed for any such service nor did I ask for it. This is second time, I have undergone such...

Dear sir/madam, I bought my tata photon 3g max wifi on november 2nd, 2014. Still its not activated. i gave the complaint on last thursday. num[protected]. Honestly telling i am tired of chatting with ur customer care members. all are telling same 48 hours daily. to every person i have to tell all the details. Dont i have any other work. i called to[protected] fixed the appointment at 3pm. he came at 6pm. also u r advertising that...

my phone number ( Karnataka ) was activated with an expensive scheme of 75 Rupees per month without any requests from my side.and when I enquired about this with their customer care they just out my call to hold abd thn disconnected telling me that they will check. this is so irritating and disgusting kindly help...

Hi Team I am a girl, some one is calling me continuously and, doing abuse behave with me, please find the below number, and take the action, please disconnect the number. [protected]-odisha, I have found this number without documents. Thanks...

My number is [protected] Docomo deducted balance which i never ordered at all I never clicked on any link on the internet or did order anything and they just deducted my balance for some "Endless Music" thing. This is the message that I received: "ENDLESSMUSIC is activated at Rs75 for 30 days. Dial 59090 to enjoy the service. To stop, Dial or SMS STOP to 155223(Free). Bal Rs.370.19 at 11-Nov-14 12:25PMREF ID is 16290803" When I...

CHANGE MOBILE NUMBER Dear sir/madam My name is sudhir mali and my tata photon no is[protected] my complain is, i have lost my old number [protected] in future please update my new number in your company for messages and for changing the plan. The new number is [protected]. So pls update my new mobile no in your system Thanks, Regard sudhir mali mob.no [protected]....

Dear Incompetent People at Tata DoCoMo, There are no words to describe the frustration that I'm going so through for having to call a hundred times to cancel a service I didn't subscribe to. Why do i have to go to this problem every few months? I am going to try and be very polite and for the moment i am feeling exactly the opposite as I said before. Firstly let me start by saying that an agent named Hyder, from somewhere in your north...

Hello, I have taken a new post paid connection from Tatadocomo. It is just 2 months running. But I find in every way this service providers are not supporting me. I have got a huge bill of RS. 1250. Now I need explanation about this but nobody is there. When I go to Jayanagar 3rd phase outlet to pay, every time they say server down, time over - their behavior is not customer friendly. Previously I tried to contact customer care,...

I've activated my internet pack for Rs.39 on 7/11/2014 and i got the confirmation message that your net pack has activated and its valid till 7 days. On 9/11/2014 I was recharged my phone with Rs.500 and i got a currency of Rs.500. But today I've zero balance, I called to the customer care but they said you have used the internet without activating the net pack so we cutted the amount. How it is possible? Still I've 100kb of free net in my...

I have chosen to switch Tata Docomo Postpaid plan for my existing Prepaid number. They initially asked for all the documents to provide and then they will send me the new SIM for this plan with the same number .As per discussion with there sales representative supposed to courier me the SIM after I sent the documents on 1st Nov, which was perfect for me . But I didn't receive the SIM till now after 8 days passed. On the contrary the Postpaid...

I am a Tata Photon + postpaid customer. I have a problem from last 4-5 weeks that there is a frequent Internet disconnection problem. Network gets appear and disappear again & again. I am completely irritated now as stuffs or in the queue to download or sometime I am on payment gateway and in the meanwhile its disconnects. I was highly satisfy with the services they provide with this operator and network but now I am somewhere thinking...

Hello sir/mam I Aman from karnal (Haryan). I have a complaint from your services that my new number [protected] was not started because of Sim. Beause Sim was not work properly or Sim is not in Good condition. I went to the dealer he says your number was started. But when i put my sim in phone the sim not work. pls tell me what can i do. my alt. number is [protected] Email address- aman.[protected]@gmail.com...

My name is marimuthu.s, mobile number [protected], i am using this docomo sim for more than 3 years, i had a problem of extra balance deducted hence i called customer care around 3:13 pm, one of the executive answered my call and spoke very rudely and disconnected the call without giving proper explanation hence i kindly request you to take necessary action on customer care executive who spoke very rudely and without any responsible...

I had 1700rs balance in my mob [protected] and 100mb data ..When i slept...In themoring when i saw all was gone 1700rs +data too...How can baground apps use 1700rs data...Its totaly stealing done by tata docomo...Plz help me to get my money back...

For the past 2 months my internet speed reduces in the evening from around 7pm to 11pm. For the rest of the day it is the usual 10 mbps. I have sent numerous screen shots and tickets to get this issue resolved. The only reason that they give is that my fup is completed. But that is not the case. If my fup was exhausted I should have 512 kbps through out the day. Frustrated for 2 months now I am not paying the bill for Oct. Tata DoCoMo is...