Tata DoCoMo Complaints & Reviews

I bought tata photon 3g max data card on sunday(1/11/14). My appiointment time was 3pm. but he came at 6pm. Docomo telling that doorstep delivery is free. But the person who came for doorstep delivery asked 30rs as a sevice charge. Also the total price is 1999rs only. He asked 2250rs. I had a conversation with him. He was telling sim cost, offer only 1999s like that. finally he told 1999rs enough sir nu. The person was telling that ur photon...

Hi, I was using Tata docomo prepaid service from past 4 years and i was happy with the tariff thoughi face some network issues and internet 3G connection problem in some places.I activated DND for my mobile but almost 2 days a week i used get a call for the Postpaid connection offers..During my office hours i already attended nearly around 50 calls regarding the offer for the Postpaid. Every time i used say i'm not interested please don't...

The issue we are discussing here is about the cancellation of the service no.[protected] of TATA photon account, which hasn't been cancelled since last 3 months inspite of repeated requests to cancel it. Some time in June, I got a call from docomo personnel regarding an updated high speed connection in photon. The lady checked with me if I am interested in going for the update. I obviously was interested in the update as it had a better...

I called customer services many times, given feedback and got a assurance mail but in vain. Till date I am waiting for a reply from Mr.SRIKANTH, PRESIDENT DESK. But they are very punctual in generatinggenerating bill and mailing the same. They provided a resolution to change the location. How can I change my house? When i bought device, then they must tell me the truth....

Hi There, I had gone to TATA docomo gallery on sept 19th (Mumbai Thane branch) for converting my post paid no(mobile no:[protected]) to prepaid. I did clear all the bills, submitted all the requested documents and then when I check why the migration is still not done on 30th Sept, then call center told me that it will be in 1 day and waited and then again called back to customer care because it had not been done, then they had raised...

I live in magarpatta city and tata doco mo have given free intercom facility in all the flats since 2008.They called in March 2014 to tell us that we have changed our plan and pay Rs 301 . We told them for what we have to pay this is a free facility that was given by these tata doco mo people and nobody in magarpatta pays any money for the intercom...Finally after so many arguments we had with them we paid the money.We received an sms from...

Tata Docomo No. [protected] Account No.[protected] Email id [protected]@gmail.com I got [protected] number in Karnataka. As i located to pune I want to CANCEL that sim. I called to TATADOCMO CUSTOMER CARE many times. They are telling some aplication problem for last two weeks. I sent mail to tatadocomo customer care also. But NO RESPONDS. Without using sim I am paying the bill....

could not reacharge my tata docomo no. with paper coupon while recharging there comes a message. "sorry! can't reacharge this card please contact customer care -tata docomo" I tried 3 coupon but in all coupon same msg is coming please help me thanks... Tata Docomo mobile no. is [protected]...

Phone no [protected] i have recharged my docomo with 30 Rs today.(1/11/14) and i also have sufficient amount of net balance. I called two times after the recharge for only seconds. then i only used internet. now my internet balence is still there but however my account balance reduced to 7.11 Rs. i am going to complaint against you in consumer court, because unnecessary reductions from that firm is happened to me previous times also. when...

I own a post paid mobile connection for the number +91 [protected]. I wanted to cancel the connection for the reason being inappropriate billing and i submitted my cancellation request dated 18/10/2014. But the so called customer service asked me to change the connection into prepaid instead of cancelling the same. So as per the requirement i submitted all the documents to change the connection to prepaid. But it has been more than 2 weeks...

On 03. June 2014 I recharged (or at least I thought I have... ) TATA Photon stick ph. no. [protected] at pre-paid scheme for bundled usage of 32GB, one year validity for 5000 rs ( bill no 3014) at the Tata Photon authorized shop Baghirath Communication, M/S Puranmal Rajkumar at 798/6 Main Market, Mehrauli, 110030 New Delhi. I hardly used the stick, since I went abroad in the meantime. Now, when I wanted to use it, at my unpleasant surprise,...

I have logged a complaint with the customer support this morning for slow speed. The support person said, the technical team will get back in 8hrs. But never came back. Again when I called them another support guy told to wait for 24hours. The issue still persists and when I tried to reach the customer care, it is totally busy. I' m really fed up with this sort of service from customer care. Why can't they have a direct number for technical...

Hi, I have been several times charged 15/- each time by default for merameal VAS service. Some times they refunded and some times not. But now a days whenever I use SIM in data card this merameal service is getting activated each time I put the SIM in it even though it is not getting any signal and connecting to Internet. Customer care people are giving soothing answers and repeating deductions as usual. So I want them to stop merameal...

We had connection of tataphoton a/c[protected] in above name and discontinued use there of after 31/03/2014.WE got legel notice for 2600/- on 26/07/2014 and deposited 2600/- on 31/07/2014 with request and there confirmation that herein after no bii be generated in above connection and your connection isnot in use.Again we have received advocate notice dated 10/10/2014 to deposite 1565/- for the bill generated.What you people are doing?Please...

I had a tata photon post-paid connection, account#[protected] which i requested to be deactivated with immediate effect on 8th September, 2014. I reconfirmed with the agent who called that i want it deactivated immediately and i do not want to retain it, in any scenario. Am not sure if the agent did not understand English or what! For in a few days, i got emails confirming the closure of the cancellation request and an email from their retention...

Complaint #[protected] //[protected]~~M20363004 I have registered a complaint by calling Tata Docomo Customer service. One of the tech visited (Rs 100 charged) & informed that there is fault in the device & it needs to be replaced. I bought this landline 7 months ago & the problem is since 1 month now. They says, they will give refurbished device as a replacement to the brand new phone. That refurbished phone did not even have...

Balance of RS 36 deducted for Internet plan but offer not activated on number-[protected].When i informed this to customer care at 198 they have taken a request one week back but till now it is not resolved and i am unable call to customer care from my number now. Regards, Venkatesh K...

Hi I am manjunath . my docomo corporate postpaid number is [protected]. Docomo has sent me sept 2014 bill of Rs 7757. Which i never made that much usage . my outgoing also barred from past 15 dayz. I sent so many mails to customer care & appellate to solve this issue. But no use till today. I requested for call back facility also but this also not happened. The bill amount of Rs 7757 is not real time usage bill. Please solve this issue. Arrange...

Hi Team, I am a prepaid retail customer and my number is [protected]. Suddenly i was not bale to make any calls and receive any calls from this day. When i enquired about this the customer care executive tells me that my number has been barred due to suspecting of call distribution as per TRAI regulations. Please let me know how my retail number can be used for such purpose without my notice. Also i have been a customer of tata docomo...

Hi My nos [protected] and [protected] where disconnected without any information or notice. I had activated international roaming for my number and on the second day service was disconnected without any information. I am abroad, hence my wife inquired about the reason and was shock to hear that we had a bill of Rs 25000, that too with no calls done. Now these people are saying pay the bill first, though they are not able to give details...