Tata DoCoMo Complaints & Reviews

Sir my no [protected] tatado como customer. my main balance was Rs.170 in the morning on 25/10/14 & GPRS balance was 167mb at the evening I found only Rs 3 in main balance. in the afternoon I used some data from GPRS balance.my questions is where is my main balance deduct.now till my GPRS bal is 0.97mb available. Sir please look in the matter & deposite my unauthorised deduction. Thanking u . I talk to ur representive Mr akshay...

Bought docommo sim from tata representative on 14 Oct who visited my place to collect all documents . Till date 26-10 the sim is not active . I have tried numerous calls to tata call center but always revived a new number to try. Have also sent a mail to regional head but no response. Now i am also worried that has representative missued my documents in some other place. Details of transaction :- Wanted to do MNP from Airtel to...

Sir. Sir me 2 month phle apna sim post paid karaya tab mughe bola gya ki std or local call 30 paisa. Charge hoga par jab bill aaya tab usme 36 paisa local or std 72 paisa charge kiya me customer service me dirage or dinesh se bat. Kiya dirag ne us samay 30 paisa ke hissab se bill generet kiya or bola plan change kar dijiye me bola Thik hai diraj ne plan change kiya wo bole 30 paisa all call local or 45 paisa std charge hoga me bola Thik...

respected sir/madam, My name is mohamed mansoor my tata docomo number is [protected].I use this number since 4years or more.Before 8 months I converted my sim from pre-paid to post paid.I paid all bills properly with out fine till august month.I paid the bill for july-2014 invoice no: [protected] on 22/08/2014(august), I paidtotal bill amount Rs. 561.The billing period is 05/07/14 to 04/08/14.From 22/08/2014 I requested the customer care...

Its a very bad customer service., I had raised a complaint and no one has get back., and when i see the complaints online i am not the only one...its pathetic...if you call the customer service, agents talk to u with so much attitude..and when asked for supervisor ur call is put on hold for long time and no one gets back...I had called to check why my data pack is not charged where as it was charged on 13th of october and raised a complaint...

dear, i have recharged my phone on dated 10 oct 2014 of rupees 999.In which you are providing full talk time and 4GB 3G data. Sir, full talk time has been credited in my core balance* but 4GB 3G data has not been credited* in my core balance. when i talked to customer care they denied from this offer. But when i recharged, you were offering the4GB data with full talk time as i sent you a snap shot of offer. I have recharged on dated...

I had raised this complain on 21st and resolution time was 22 OCT. Daily giving call to customer care but not getting any response Every time some one told me it will be resolved soon . Not sure what is definition of soon in organization 24 hrs 48 hrs or months Regards Rushi patel...

It gives me immense grief in writing this to you that your customer care services are worst and they are the most unprofessional team of people I have interacted ever. So the story goes like this, I bought a wifi max connection [protected] in April 2014 with advance rental plan of 3499 for three months @5gb per month. Post completion of 3 months I was promised that 5gb per month data pack will continue @INR 650/MONTH. Without even asking...

My phone number is [protected] and my account number is[protected]. i have raised multiple complains in the month of January that the service is pathetic as i do not get signal in mu office or home.

They tried all possible options and could not fix the issue. i also also told customer service to cancel the account. Now i see that you have been silently taking money from my credit card as the credit card is linked to this number.br...

Dear Sir, I am Ganesh Nighojkar, using Tata docomo connection. My number is [protected]. Yesterday on 22nd oct, 2014 RS. 75/- IS DEDUCTED FROM MY MAIN BALANCE FOR TA-HUWWAP ACTIVATE BY TATA DOCOMO ON 10.10PM. I RECEIVED MASSAGE FROM DOCOMO, BUT I DOES'NT ACTIVATE THIS SERVICE. HENCE I WANT REFUND OF RS.75/- WHICH IS DEDUCTED BY DOCOMO. I FACING THIS PROBLEM TWO THREE TIMES FROM LAST ONE YEAR, BUT I IGNORE THIS DEDUCTION EVERY TIMES, BUT...

The plan says on 999 get full talktime and 3GB 3G data for 3 months. But On recharge of 999 rs I didnt get full TT or any data. Please look into it urgently. dont understand what are you talking about normal mode and special mode recharge. The *123# displays the 999 offer and dont mention any normal or special recharge. Kindly apply the 999 recharge benefit or revert the transaction. called customer service; The guy simply...

I use freecharge everytime to do a recharge of worth 350/- on my tata docomo data card. I got a problem this time with freecharge order FCCW[protected]. Oct 1st was last day of my monthly renewal of data. So I did a recharge on freecharge site on sep 30. And I got a recharge successful message which says "Smile. Your recharge for Rs. 350 was a smashing success". What happened to my surprise on Oct 2 (yes after two days), I got a mail from...

Hi, I have purchased new sim from TATA DOCOMO brand store on 16/10.2014 in Bangalore. New tata docomo sim no : [protected] Store address : Tata Docomo Brand Store 30/1 Silicon Terraces Hosur, Main Road Koramangala, Bengaluru, 190001, India At first in a counter they have kept banner no charges for prepaid sim. Still they were charging 20/- from every customer without bill. I have asked them reason they answered that that's the old...

Hi, I am a post paid customer of Tata Docomo for the past 1 year. I recently moved to New MHADA Colony, Poonam Nagar in Andheri East, mumbai- 400093. There the signal reception in very poor. So I called the Customer care requesting them to increase the Bandwidth in my region or I will have to port to other networks which are good in my region. They said you can go with option B, instead of taking necessary actions related to my complaint....

1. I bought a wifi device from Tata Docomo eShop (order no. EC[protected]) on 16-Oct and made the upfront payment. They claim to do doorstep activation however its been a week and activation hasn't been done. 2. There has been no communication at all about the delay.When i call their call centre there are a bunch of laggards who simply show their helplessness saying that they have escalated to the concerned department and you would receive...

On 21st July 2014 I requested Tata Docomo ( on helpline number [protected]) to close my tata docomo photon wifi max connection (with reference number[protected]. On 28th July 2014 my connection got disconnected.After one month I received a call from tata docomo head office Lucknow (Ms. Priya Gupta mo. No. [protected]) and she said there is bill pending of Rs. 2129.She told me that she give me waiver of Rs. 629 and I need to pay only 1500 to...

Outgoing calls are barred for my cell number even after paying the bill. Calling 121 suggests me to call 121 saying outgoing service is banned. So please tell what 121 I can call again. This is very tiresome to keep following even after paying the bills....

This is Naresh inder singh.(Mob no. [protected]). Recently I got message for stv activation. Without giving any activation, stv get activated on my sim & 49 Rs. deducted from sim balance. Can You please look into the mistake happen & return the money back to my simcard....

Dear sir, My mobile no is [protected], i have data bal 9mb, but they are deducted in main bal 375 /-rs i call the cc they tell when data balance below 30mb it deducted in main balance... how they deducted in main bal when data balance below 30mb? i lose a 375/-Rs Pls do the needful M.Madhusudhan [protected]...

First Fraud: I had bought tata docomo wifi max in february 2014. At that time I was being told by Tata docomo service center in Mohali (phase 3B 2) that there is pre paid plan comes in for Wifi max device. I took the device in post paid plan due to that. But at same day I found out on Tata docomo's website that they give prepaid plans for Wifi max. I called them many times to convert my plan. Some guys maintained that there is no pre paid...