Tata DoCoMo Complaints & Reviews

I have recharged my tata docomo pre paid number [protected] withRs 150 through site paytm.com.The site had confirmed the recharge as successful and also deduucted amount on 03may 2013.but till now my mobile not get charged.My paytm order number is 91876818 dated 3 may 2013

Docomo Services.........
My T24 no. is [protected].
Please remove the breaking news service which was added without my consent last week.

I have received one message you have subscribed to breaking new alerts at rs.10 till 11/12/2012. To stop, dial 155223 or sms stop news to 51818 (free). To unsubscribe, dial 155223 (tollfree).

But when I sent the message, another rs. 3 deducted. Moreover I got the message from 51818 as follows:

networ 18: keyword doesn't exist sms cnbc for business or sms
ibn for general news bb for budget bonanza p : portfolio
stk : stock quotemkt: market news news: general news
cri : circket news biz: business news ind : indices
ent: entertainment news
Please take immediate action!

Hi,
I had made a 110 rs top up online recharge of a tata docomo no : [protected] on 03/05/2013 from your Website link. http://www.tatadocomo.com/stv.aspx but sorry to say, my number didn't get recharged and at the same time the amount had been debited to my Axis Bank account. My Axis Bank transaction Description no ICONN/72768689/030513/TATA DOCOMO. Its been 3rd time i am having the same problem, Please do the needful action as i want immediate results. contact me on [protected] and my mail id is [protected]@gmail.com.

Pranajit Dutta.
Bangalore.

Respected Sir,

I received an sms from tata docomo that If I recharge with Rs 250.I would get unlimited data usage and Rs 222.5 balance.
When I recharged tata docomo sim with Rs.250 , I was expected to receive 1GB free 3g data and there after unlimited 2g data.
After recharge I received internet settings immediately which I saved.

I started using internet services , but Rs 70/- was deducted from my balance. I contacted customer service, They blindly said that this offer is not valid , and there after they are not even responding/picking to my calls to customer service. Please help me get my amount back and data pack.

Thanks,
Avinash

Dear Sir,
I have my TataPhoton Number-[protected] and being associated with Photon from past 2 years as a Corporate Customer.I have been charged Rs.2376 for the Jan-2013 month which is totally wrong and no sms has been sent to me after my 2GB free monthly usage as per my plan was crossed.

I have raised so many complaint and sent so many emails to the concern team to look into this. Pls find the attached email pdf for your reference. I have called customer Care Team so many time and also asked them to raised one service Request No[protected] for billing but it has been closed and disputed charges has not been waived off.

I have not received any reply from Customer Care after that, then I sent an email to the Tata Photon Appellate Authority to look into this, but there is also no reply from their side. Hence, I asked them to disconnect my number in frustration and irritation. The Service Request No[protected] is raised and they have disconected my call without taking any consent from me over phone to understand the issue.Now, they have disconnected my number permanently without taking my consent.

I request you to look into this so that appropriate Rental charges for Jan-2013, I can pay to enjoy the continous service. They are imposing the wrong Jan-2013 bill to me to pay.

They are not reactivated my number-[protected] till now which they terminated without called me. Please look into this .

Thanks Sameer,
Tata Photon Number-[protected],
Cell-[protected]

I have been using TATA DOCOMO (prepaid) No's. since last 3 year, now i am very angry with this service provider even their customer care representative are also don't poor information, i have recharged today on my 2 tata docomo no's before recharge i saw also their pampHlet their is no service regarding recharge amount of rs.30(it clearly written that the sms pack is 38,62,72) not 30. i recharged with rs.30 but i don't got any money i called to customer care they told me that a sms service is activated on your pH this is not right i want my 30 rs back because i don't need sms service

Please stop sms pack service and refund the deducted amount as soon as possible.

my both Mobile Nos.:+91 [protected], [protected]...

dear sir/madam ,

i am prateek chennuri and i lost my phone along with the tata docomo sim card , kindly deactivate my sim card immediately . it is registered on the name of my father i.e, kowshik chennuri

mobile no. : [protected]


thanking you ,

yours truely ,
prateek chennuri

I have taken a tata docomo walki+mobile connection 5 months before with security amounts deposited ,its a post paid connection and after second month bill i got delayed to pay the amount and pay with in two weeks . but the company disconnect my incoming and out going calls after paying the amount. actually my father taken up the connection and the officers forced him to take postpaid only. after of all now i couldn't use the phone for last three months. when i call to the customer care they are telling that i have to pay all the amount including the rent which i not used the phone for last 3 months. i need to know why should i pay the rent for the months which i never used the phone . i need to get sudden action for it. actually the company cheating us.iam ready to pay the amount which call from the company and the rent also i am ready to pay till the time they disconnect the phone. and i need my compensation for insulting me till the time.

Regards
Sreejith TG
91-[protected]

my no [protected]
Email [protected]@yahoo.com
Alternate no [protected]
Thank you for using nexGTv services. Click the URL http://motv.nexg.tv/AuthenticateUser.aspx? to access the service. Your one time password is 9126
THIS IS THE MSG I GOT ON 1may 13 around 2am.50 rs was cut.please refund my money as I dont have subscribed to such service

I reside at Indore (M.P). A SIM from Tata Docomo, was purchased by Nilima, my family member.
SIM number is [protected] . Tata Docomo is involved in unfair trade practice.
Tata Docomo has fraudulently deducted balance of Rs.50/ on 30/04/2013. When I talked to Customer care executive, I was given false assurance that deducted amount would be reverted very soon.

Till now, this fraudulently deducted amount has not been reverted. Tata Docomo only gives false assurances but does not act on that. My case confirms this fact.

Dear sir,
My Tata Docomo Number is [protected]. I am using this number from a long time but from past few weeks i am getting call from my own number as +[protected] .It was some computerized call which disconnects automatically after week seconds it tell few 4 digit number.Please stop these types of call.
Kanha Agarwal
email-kanha.[protected]@gmail.com

my no.[protected]this was post payed connection.i have settled all payment and deactivated the connection again one more bill came i went to store then they said that to pay that one too,now again i recived a bill of Rs28.8..i terminated my connection long back.there is no need for this charge . and they are charging demorage for not paying every month doubles up amount.kindly take care.and there is no way to communicate to ur company all the number given to conatct is fake .
savio goodness
[protected]
thanks

I am using tata docomo services. My credit limit is 1500 rs and I got the bill of 3448 rs. This is highly surprising. If my credit limit was set to 1500 rs it means I am agreeing to pay only 1500 rs and not afford to exceed amount more than that. And generally if one crosses the credit limit, automatically incoming and outgoing is barred. This process is with all service providers and also with tata docomo. But in my case I am charged 3448 rs which is more than double of credit limit.If I had crossed my credit limit, my calls would have been barred, but in my case I am allowed to make the calls and how without any information my credit limit is exceeded and why am I suppose to pay such a huge bill. I am using tata’s service considering tata’s companies follow ethics and people oriented and not to cheat people. I am ready to pay only 1500 rs which is my credit limit. Please help me to get justice. I am not ready to pay 3448 which is cheating and customer exploitation. I am not paying the bill of 2624 which is more than double of my credit limit and without any information provided to me. I have made the complaint at customer care and the complaint number is[protected] please help me to get justice thanks –Sajid +91 [protected]

I have recharge for net connection but i am suffering from troubleshooting about net connection.
I am complain 2 times in customer care but no response from them.
So i do this step for complaining in your office.
I waited for your positive response.

Hi Docomo, I activated 24rs data pack .It's a 7days data pack auto renewal ;But its getting renew on 3days once....I called Customers care .They replied to call 155223 and they itself cut the call..when I dial 155223 it's saying no services activated ....
I THINK DOCOMO USES THIS DATA PACK TO CHEAT CUSTOMERS .


My docomo no is [protected].

please unregister that 24rs auto renewal data pack ...

Whenever I recharge my mobile, certain services are getting activated without my intense.

I am being informed to customer care people to de-activate such all services, still there is no action from customer care people.

Recently yesterday I had recharged with Rs. 200 /- (Transaction ID: MCIT[protected]) and EndOftheDay it has been deducted Rs. 30 /- with reference ID: 18108206

When I called to customer care person Balu on 29-Apr, he has promised amount will be refunded in 4 hrs.

Even I called to Customer care person 30-Apr – Naveen he also mentioned will be refunded y EOD. But I did not get till 30-Apr EOD.

Now my call is not getting connected to Customer Care

Myself Dr. Shrenik ostwal. My tata docomo mobile number is [protected]. I recharged with Rs.28 on my number on 28th april 2013. I should get a 600 MB gprs balance. It is shown to me but my gprs service is been deactivated from the company. I complained about it. They replied that my complaint is taken but i didnt received any complaint number message. I tried to contact with customer care but my call is not allowed to connect. Still I didn't get any reply. Please have a Look in this matter.
Thank you.

Guys plz don’t ever take the fake unlimited plans of docomo which they claim is unlimited but in reality its not.

I’m a docomo user from last 4yrs recently y from last 5 0 6 months i was using the so called unlimited plans of docomo, 5 to 6 months back i got a call from doco customer care and they offered me the 899 unlimited pack, the very same month i got a bill for 1700rs which i got shock and when i inquired they were kind enough (atleast thats what i thought back then) to discount the money back. the next month also i got the same bill but when i inquired they were ready with an answer that time that it was data usage to my shock i was using Nokia x2 basic mobile hell that mobile doesn’t have 3g facility only , they forced to me pay but after that month i got two months proper bill and one fine day that’s approx 30 - 45 days back again i got a call from customer care for 1299 plan, i was little reluctant to take it as i had a bad exp before, the executive came up with a very attractive detail like all local/national calls and sms to any network, roaming on parent network, and 3g data is unlimited which convinced me that this time these guys cant make any false billing (atleast thats what i thought back then) and went for it guys u don’t believe it i got 3900 rs bill for the same month, i got shocked and when i inquired about that they said it was for data usage, roaming and for sms. i really don’t know what to do.

The best part is when I’m talking to the customer care guy he was keep repeating one and only thing like

Me : i want to know y it happen
Customer guy : i cant make adjustment
Me : plz tell me why charged for sms
Customer guy : i cant make adjustment
Me : plz tell me why charged for data
Customer guy : i cant make adjustment
Me : plz tell me why charged for roaming
Customer guy : i cant make adjustment
Me : can you clearly see the billing detail once
Customer guy : i cant make adjustment
Me : can you connect me to the executive who gave this pack
Customer guy : i cant make adjustment
Me : then y are you calling me from the customer care dept
Customer guy : i cant make adjustment
Me : what ???? and call got disconnected.

Now i really don’t know what to do, now i have a bill of 4100 rs, im just one person using the mobile even if i have used prepaid i would have not spent any money at all more than 1000rs

plz guys some one help me to reach the right guys to put an end to it, when i just goggled to see about this then only i came to that like me so many have been hurt and been cheated by docomo

so guys plz don’t take any unlimited packs like 899, 1299 plan is also fake, got 3900 rs bill even though calls, sms, roaming, and 3g data is unlimited which they claim. plz don’t get cheat like me again... plz write me at [protected]@yahoo.com to know more

i'm using tata docomo net services since too many times, i already complain to tata abt net disconnect 10 or more times, it always says it will be solved...solved....bt it happens never...
my net is always disconnect after 30 min, and nt connect in 1st attemt either in 2nd also, i have to wait 10min for connect.....really u provide very bad service tata docomo.

sir,
I have activated RC250 on 25April (at 2:21 pm approx)on my number [protected].
on this day the net is superb,but next day I got a text "3G plan is deactivated"on 27 april, and I
also lost getting data of RC250 plan.
Now, whenever I connect using TATA.DOCOMO.INTERNETHVC , I get
connected, but there is no data being received.
i called docomo care every day till now,
they told me that there is problem in some number regarding 250 plan.
i m fed up by calling docomo care,
they all have there different rply for my complain.
now on 29 april,i changed my access point,
TATA.DOCOMO.INTERNET ,
and i m surprice bcs net is connected,
but for this i have charged 12 rs .
i again called docomo care but all is vain.
i think docomo cheats its custmer by changed access point.
In last 5 month every time i recharged 250 plan,
and there is a balance deduction issue and i have to waist my time by calling docomo care which all takes it as a fun of there daily routine even there senior officer also,
i m very fed up by docomo service,
and port my number,
after the expiration of the net pack,which is not connected through net.

so please sir take an action rrgarding my cimplain,
and credit my balance again,
and solve the problem of internet also as soon as possible,
becaus my 4day out off 28days gone waist .