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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 289

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A
anandv21
from Virudunagar, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge of Rs 129 discontinued just in three months.

Address:Bangalore, Karnataka

I recharged for Rs 129 on 07th Jan through online recharge.The site was saying that the benefits for Rs 129 recharge are- All India calls @ 1p/ 2secs. (30p/ min.) for 180 days validity. 129 Local/STD calls mins, 30 days validity.

First, I didn't get 129 mins deposited to my account. I called the customer care for the same they are simply saying that the plan has changed but it is not updated in the site so they can't...
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C
chaitu89
from Bengaluru, Karnataka
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Unnecessary Calls

Address:Karnataka

Dear Sir,

I am receiving calls and messages from Docomo service providers regarding offers and other advertorial promotions.
I do not wish to receive any calls or messages especially from the numbers starting with +91140.... as it is causing lots of disturbance at home and workplace.
I request you to activate the Do not Disturb package with my number.

My Mobile number : +91 [protected].
br...
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A
aanchal chopra
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3g internet setting and poor response from customer care services

Address:Meerut, Uttar Pradesh

i have been calling customer care past 2 days but they dont pick up calls as if there is no customer care representative to handle calls in there centre i got a recharge of rs. 250 done in my phone for 3g internet i called customer care for receiving 3g settings but they technical system says that there is problem and can't sent the settings and when i try to talk to customer care representative no one from their side picks up the call...
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C
callmejohn
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Billing anomalies

Address:Karnataka

Hi,

I have never raised any request to activate 3G services to my GSM TATA DOCOMO post paid number [protected], even then i am charged more than 500 INR for the same. Already given a complain(complain #[protected] and[protected] still the issue is not resolved. Its been a pathetic experience with DOCOMO.

Every day somebody calls me from DOCOMO and gives me a different version.Today i was told that it will get activated...
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A
ashish ah
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unfair deduction

Address:Jhajjar, Haryana

dear sir my account no. is [protected] . i am using internet services and my balance was about rs 20 and my data pack was also sufficiently left .
when i check my account balance there was no more balance . this was not the first time . when i contacted the coustomer care they refused to refund back. sir please help me ....
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S
sumitsam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim not activated

Address:Bangalore, Karnataka

Dear Sir/Mam
I purchased new tata docomo connection ( [protected] ) from Shri Lakshmi narsimha shop near gangotri circle BTM Stage-1 bangalore on 30th April.
I have submitted all required documents and local reference number.But no one is listening my problem. I am new in bangalore so please do something in favour of me.shop keeper is not giving response. and the agent is saying call to 121 but think about it if i...
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P
prateekshri85
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT GETTING BENEFIT

Address:Surat, Gujarat

Dear sir

I have many complain to docomo but my latest complain that is i recharged my no [protected] with 28 rs tariff for cheap std or local call rate on 1st may 2013 as per pack - i will charged 1 paise for 2 second for any no for first 1000 min . but i notice from 7th may deduction on call is 1.5 pasie/ second
i called customer care but those liar there said i have consumed 1000 min range while 1000 min will finish...
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S
Suthar Bharat
from Pune, Maharashtra
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cheating me

Address:Vadodara, Gujarat

Namaskar


Name : Bharat Suthar
M. N. : [protected] ( Complaint Number)
AlterNate N. : [protected]
Account : [protected]
Credit Limit : 1300
Address : 2Gf, Sahyog Appt. NR. Kanya nagar, Abhilasha char rasta, Sama, Vadodara 390008

Subject : Complaint on cheating me ( sending higher bill and close my account)
br...
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R
Ravi Teja Karri
from Kakinada, Andhra Pradesh
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Tata Docomo postpaid connection : False Information

Address:Hyderabad, Andhra Pradesh

Hyderabad Tata docomo postpaid nampalli branch follow up me, They ask me to take postpaid connection. Actually i don't need it any more but the thing is i have Malaysia calls daily. I just ask them, is there any offer regarding malaysia call. They replied as it 1.2 paisa per sec(i.e. 90 paisa per minute). i repeatedly asked them is it true? they always answered it is true. So finally i got postpaid connection at 300 rupees. When i trying...
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J
jayanth praveen
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

THE WORST SERVICE EVER

Address:Chennai, Tamil Nadu

This is to bring it to your kind notice, about the service I am been offered by TATA DOCOMO. I took this connection a month ago since then I have been having weirdest nightmare. Let me start from the beginning, I had the sales person come to my property & explain the tariff details which is the only happy part. After me signing for a new connection I had to wait for two solid weeks to get my connection installed. Between the two weeks...
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A
arout13
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pre@Post Migration taken 3 weeks but still not done

Address:Bangalore, Karnataka

I applied for Pre2Post migration of my number [protected] 3weeks back also submitted all the documents but i got message that i haven't submitted the documents when i ask same the person to whom i given the documents he returned the documents to me saying he is unable to convert. So i asked customer support for the help and they suggest go near docomo outlet and submit the documents i did that also last week but still no result when i...
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R
rajumohamed
from Irinjalakuda, Kerala
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network failure

Address:Chennai, Tamil Nadu

my tatadocomo is not working for more than a week.... i submitted my complaint to them but they are telling "within two days we will clear your problem" but till now its not working... i lost many lakhs due to this.... i cant even give PORT because of this problem... i can't even change my network... how will others contact me if this happen so....... so kindly take action for this... thank you...
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G
GUTTALSS
from Mumbai, Maharashtra
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EXCESS BILLING & HARASSMENT

Address:Pune, Maharashtra

Tata Docomo No-[protected]

With reference above we received the bill from tata docomo, the bill amt Rs.-3664/- is very high due the 3G service charges, but sir I dont know about the 3G service. How it works & I dont activited at my end. They tell me if I not paid the bill amt they issue me the Legal notice against the bill amt. I tell them issue average bill for last 6 months & I will pay the same. they did not agree.br...
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K
kedarchauhan
from Ahmedabad, Gujarat
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MCHEK NOTIFICATION

Address:Ahmedabad, Gujarat

I am literally fed up with the TATA DOCOMO "MCHEK NOTIFICATION" on my mobile phone with no. [protected] and [protected]. It occurs every 10-15mins 24hrs day and night. It hangs the phone for 2 mins which disturbs me a lot. It is also eating up my battery power and 2 times it happened that due to which i became helpless in an emergency situation.

I want to stop this crazy service ASAP

Kedar Chauhanbr...
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D
Dhanvin Parekh
from Rajkot, Gujarat
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Disgusting Customer service at Ahmedabad center

Address:Ahmedabad, Gujarat

Dear Sir,

I have opted for a Internet package of Rs. 250 p.m on 30/04/2013 which also included a talk time of Rs. 222. After two days my balance was deducted by rs. 170 with no reason to my understanding. I again recharged by Rs. 50 on 03/05/2013. But the same day again Rs. 33 was deducted with no reason explained to me. During this 3 days i have not used net for any purpose as my balance was reducing with no reason. On 04/05/2013...
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U
user655
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Portability

Address:Maharashtra

I have tata docomo sim and I want to port my number as there is no range where I am working right now. From last 3 months I am sending msg for poratbility and whenever I received a call from them they are offering me various services but I don't want all those services as the problem is about range and I told them this clearly. After that they talk so rudely and don't even ready to give portability and simply they cut the call....
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R
rose sequera
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

last few digits of the Rs 25 scratch card

Address:Lucknow, Uttar Pradesh

I have lost few digits of my Rs 25 Tata docomo recharge card while scratching it. Its something like 2039********6497. please send me all the digits or recharge my cell. My serial no. of the recharge card[protected]. My mobile no. - [protected]. Please help me. thank you !!...
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S
santhosh.pondicherry
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deduction and booster pack issue

Address:Pondicherry, Puducherry

Hi,

I am Santhosh, A customer of TATA DOCOMO, I have activate 98 Rs/- booster pack through online and it’s applicable for on net call is 10/ps, on net local SMS is free and data is 700 MB / 30 days but after activate this pack and I have sent SMS to on net local SMS but SMS money was taken

First time I have call booked to above issue but no response and called again issue was taken and created case for...
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Rupal Javiya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deducted due to CHECK PROCESSING SERVICES

Address:Ahmedabad, Gujarat

This is Rupal, Since some months, i'm using tatadocomo sim card . Currently I am facing problem with "mcheck processing" and due to this my balance deduct 1.5 Rs/- continously from my main a/c until its goes 0.0 and so that I cant able to use internet as well.

I recharged many times and lost so much money on this, I already did an email to [protected]@mchek.com but not got any response till now.

Please...
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P
princekmml
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of subscription

Address:Kollam, Kerala

On 30th march 2013, I subscribed for GPRS70 plan from my tata docomo number [protected] and used till 25th of the month. On 25th I activated 3g plan of Rs.91 and used it till 29th march. On 28th march, i deactivated GPRS70 plan by sending an SMS "UNSUB GPRS70" as per the message received from the provider.I got a message stating"108/ missing circleID". On 29th of march 2013I activated 3g plan of Rs.351 and was able to use...
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