Tata DoCoMo Complaints & Reviews

I am piyush Bhandari from Bangalore..
My no. Is [protected]
This is regard to my internet connection.. The problem o am facing is that inspite of saving the internet settings my net connection doesn't stay stable .. It disconnects every now and then.. It results in disconnection and I later face problems.. There is nothing wrong with my phone for sure .. My model no. Is xperia arc s .. Please help and give an answer asap...

PATHETIC & 3rd customer service!!!

Instead to resolve this issue; Every time they are committing a new date:

08-May-13
09-May-13
16-May-13
21-May-13

ISSUE
**Plan rentals renewed date: 14-APR-13 & Deactivation request date: 10-Apr-13.**

**They have already confirmed that the disconnection request is already raised on **10-APR-2013** and the request...

Hi,

I took a photon plus in wipro corporate Postpaid plan ([protected]).
These people tell that you will get a speed of 3.1 Mbps in all over india.
Now when i am travelling i am not even able to browse Gmail or google,when i called customer service desk
they told in bihar we are colsing postpaid so you will not get speed there. I just ask TATA Photon family,if it is like that
then why you tell...

Dear Sir,

I have been using Tata Docomo mobile service provider and my number is [protected]. On 06.05.13 the VAS Service of Laughter Club was auto activated on my Number and for that Rs 10 was deducted, Regarding this problem i gave the complaint to Docomo C.C.The C.C Representative took immediate action he refund it on the same day and also He Deactivated the VAS Service of Laughter club. (I have the mail of C.C Representative...

I have purchased a docomo prepaid number [protected] on 1st May-2013 from astore in Vartak Nagar,Thane, Mumbai.

It has been 2 weeks now & number is still not activated.

The store person keeps promising that the services will be activated from tomorrow.
The Docomo says they have not received the documents.
Neither of the two take responsibility to start the number.

Disputed...

It has been a ridiculous last week with Tata Docomo with absolute no customer service ethics.

The story so far,

7th May 2013: I was a blackberry bold 4 user and migrated to Z10. When i migrated to Z10 my data services wouldn't work so i called the 121 help line. I told them i am using a Z10 and i would like to use my blackberry service and i just moved to the new phone so they transported me to the Tata...

In Nokia Asha 309 mobiles there is a frequent internet disconnection problem for every half an hour or so. After several complaints to call centre there is no resolution or don't have proper knowledge on troubleshooting. There is no care taken on this problem or proper responsibility on troubleshooting this issue. Need a case to be filed...

I had purchased Docomo prepaid number [protected] one and half year ago. After using it for six months. I had converted to MOBILE NUMBER PORTABILITY (MNP) BSNL Network. After an year i had converted MNP Uninor network but suddenly disconnected while i was using it, now i can see the same number is available in new Docomo postpaid connection. How can the Docomo company disconnect the purchased number and reuse it for their new connections...

This is with regard to complaint docket number[protected]~~M13378717 filed with Tata Docomo. Ever since I bought my datacard for 3g broadband 10GB download service in Dec 2012, my datacard was never activated(forget even getting the offer I was promised). Finally, fed up after sending emails to their [protected]@docomo.com, talking to their customer service and even visiting their head office in Koramangala(Bangalore), I asked for my datacard amount...

FIRST I WILL JUST BRIEF YOU ABOUT THE DAY ROBBERY WHICH TOOK PLACE ,I HAVE BEEN KEEPING THE TATA DOCOMO NUMBER AS STANDBY DUE TO WHICH I HAVE NOT USED IT FOR LONG BUT UNFORTUNATELY I USED YESTERDAY FOR MY NEW HANDSET ON[protected] DURING THE SWAPPING OF THE SIM I HAD 370 RS IN TATA ,I BROWSED AROUND 20 MINUTES OR SO AND LOGGED OFF THROW ALL MEANS OF ACCESSING THE INTERNET AND BEFORE END OF THE DAY JUST GLANCED MY NEW HAND SET WHICH WAS SHOWING...

I had been using the "Tata Photon plus" since Sep 2010 satisfactorily. My plan was Rs 650 for 5GB against a usual plan of Rs 950 for 6GB.
Below is a sequence of events which has led to undue inactivation of my connection.

- On April 1, 2013 I requested for Rs 950 for 10 GB. I was told that it was not possible. As my usage has increased but I could not afford such a costly plan so I requested to close the...

i lost my old Sim card then applied for a new one with the same number with all the proper documents copy of FIR.
the said that "it will be activated within 30 minutes"
its 2.5 days now, and still they are saying it will activated soon!
i applied for the new Sim at tata docomo brand store!!
please activate it as soon as possible really facing a lot of difficulties!!
very disappointed with the service!br...

hi sir this is srikanth gajula i lost my docomo sim numbered [protected] 5months back i trying to block it call many times customercare its says its not your address, i using this for 2years each every call and transaction with my side only but how this is solved, the loss number is used by someone its creates problems for me any time who is responsible for those issues so clear my problem and block my tatadocomo number immeadiatly...

Greeting!
Hi I am using this connection from last 2 year [protected], [protected] .Till now I haven’t face any problem. It was going good. This month I have been charges in my bill for dialing the 54321 no. Please check I haven’t dialed any No. how can anybody charge. Without dialing the no. Even I had called to customer care on 03-may-2013. Conversation was with “ Gurvinder “ executive. He had given me the assurance...

Hi,

I have done a special recharge of Rs.129 on 7th Jan 2013. Its a special tariff for 1/2 paise for all local & STD for 180 days (6 months) Seems that the same special voucher's validity reduced to 90 days some time recently. I agree. But, during my recharge (Jan 2013) I got a message saying, for next 6 months this special tariff will be valid. But, now just in 4 months(6th May 2013), the special tariff got end. br...

I have purchased TATA Photon Data card in Madurai on 23.04.2013 and it was activated on 24.04.2013, for Activation I have given two government proof (Passport & Voter ID) for address verification and photos.

The charges of Rs.1300 have been taken from me for the device around Rs.700 and first month subscription Rs.600.

The service got disconnected while inquiring customer care they were saying address is...

I am using mobile no [protected].i got Internet rechargeof 95 rupees on 12/5. 2013 at 12 noon. b bentham little balls view quest matureut when I was surfing internet i was charged from main balance even surfing site like google. When complaint was made to customer care thry assured to refund within 48 hrs.however no refund was done in the given period.when againt cmplaint was made they refused to refund and told there was no complaint there.kindly...

SirMadam, i had activated a message pack of RS. 53 for my mobile no.([protected]) on 22nd April 2013 according to which they had to provide 900 messages for validity of 60 days but, SirMadam, they deactivated my plan yesterday night saying that i used my 900 messages in this month only whereas i'm fully confident that i haven't used over 450 messages. SirMadam, most of the time they even activate some random plans without my permission...

Dear Mr Anand Agarwal,



I had received yours mail which stating that you are just ignoring my concern and only caring about yours outstanding . Please be noticed , the commitment had been given by yours company during taking the new connection . So, if an executive comes to an office and sell yours product , it’s your moral duty to deliver the commitment . Hence , still I am supposed to received INR 3500 from...

Hi,

I have activated my new no. [protected] on 10Th-May-2013. Then i recharged
my number wiTh 199 Rs. for 5GB 2G data package wiTh 54 days validity on 10Th-May2013.

Then i got message on 11Th-May-2013 11pm That i got free 1.5GB 3G data
free for handset promotional.

Now i am not able to use my 5GB Data which i have recharged on
10Th-May-2013 and when i contacted customer care,...