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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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V
Veeraj Rajput
from Pune, Maharashtra
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PORT OUT

Address:Mumbai City, Maharashtra

I HAD GIVEN A MNP REQUEST( UPC TM231965) ON 30/08/2011 TO PORT OUT FROM DOCOMO TO RELIANCE-GSM. I DID NOT RECEIVE A SINGLE CALL FROM DOCOMO HELPLINE FOR RETENTION TILL 15/09/2011. I CHECKED WITH RELIANCE AND FOUND THAT MY PORTING REQUEST WAS LOGGED IN 0N 03/09/2011 AND THE VERIFICATION WAS ALSO DONE. I GAVE A WRITTEN COMPLAINT TO THE NODAL DESK VIA EMAIL BUT HIS REPLY WAS UNSATISFACTORY. WHY IS DOCOMO NOT PORTING OUT MY NUMBER CAN THEY CLARIFY...
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Address:Pune, Maharashtra

Dear Sir/Madam,
Allow me the tat docomo 3g services.I bought the tata docomo 3g stick on 2nd september 2011.i submitted the required forms on same day.Internet worked finr for 6 days.But on 9th september ,it stopped working.It gave error"Connection to remote computer could not be established,so port used for this connection was closed.I asked the retailer guy and he told me the system was down(He was clearly lying).I waited for...
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V
vijayforvictor
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst internet connection

Address:Chennai, Tamil Nadu

Hi,

Myself Vijay, My tata photon no is [protected]

I am using tata photon+ since 1 month. i have given many complaints regarding of slow speed network.
But they have closed all the complaints without any solution and also they are saying this is not our network problem,so better to change your laptop instead of device.
See they are not able to give the solution for the problem and they are giving...
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S
shaikh2190
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of unwanted service

Address:Mumbai Suburban, Maharashtra

My no [protected] which is registered on my name Shaikh Rizwan Rasheed .Today morning that is on 16/09/2011 when i woke up around 12.41 pm i got a new text message.While opening the text message the message was sent to some no i had canceled the outgoing message but it was sent. After some 2 to 3 seconds i got a message from 54321 reading as;Hi! You have subscribed to lifestyle pack @ Rs 8 till 24/09/2011.To Stop, Dial 155223 or sms STOP LSTYLE...
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R
RANGNATH S IYER
from Mumbai, Maharashtra
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BLOCKED MY BANK SMS AND OTHERS

Address:Mumbai City, Maharashtra

I had lodged a complaint with you (TATADOCOMO) by Email on 15.09.2011 regaring the blocking of all my sms/calls on my mobile phone [protected]. Till now I have not even received the acknowledgement or reply from you.
I requested to block only the prank calls and the debits by them as I do not wish to subscribe for the same. Whereas it seems you have blocked all the calls under DND or so.
Please see that I get all the calls from...
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U
udayns2002
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cannel99 (Wallpaper/Astro)

Address:West Bengal

sir,
it's highly remorseful to state that yesterday Rs.15/- has been deducted from my balance (mob. no. [protected]) due to downloading of wallpaper as they informed. (After complaining the same has been credited to my a/c today). it's mysterious how wallpaper is being downloaded, in fact it's not being downloaded since i'm not browsing that internet page. ...
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T
techsavvy.ag
from Mumbai, Maharashtra
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speed reduced before reaching the limit

Address:Udham Singh Nagar, Uttarakhand

My 3G device no. is [protected]. I took it on 31st December, 2010. Till 22nd August, 2011 my plan was 7.2 MBPS speed with 5 GB data limit. From 23rd august onwards I changed the plan to 3.6 MBPS speed with 10 GB Data Limit.

Today is 15th September, 2011 and my usage till date is only 6.53 GB but the speed have reduced to 128 KBPS. As per my data usage I should be able to use 3.5 GB more data at full speed of 3.6 MBPS but still...
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P
pushpendrasingh21
from Mumbai, Maharashtra
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sim lost

Address:Bangalore, Karnataka

Sir, I lost my docomo sim on 12th of sept, the number was [protected]...Plz take the necessary action. And also help me the procedure to get new sim with same number..For any info, plz contact [protected].
thank you...
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D
dracula.inc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VAS automatically starts without customer intimation and spreading nudity

Address:Mumbai City, Maharashtra

Dear All,

I am a TATA Docomo User and its very important to write this complaint, actually i have 2 types of complaint 1. these people starts any service they like to any number without customers knowledge and 2. my younger brother also have TATA Docomo connection and he is just 14yrs old in that number he daily receives alert sms from customer care for opening a site and messages says "Click here to get masala girls on...
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N
nee3fun
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount for not providing promised service

Address:Moradabad, Uttar Pradesh

I would like to bring to your notice that I recharged for Rs.90 FOR 3G internet usage pack, on which i was given 2G network and my free Mbs got wasted on 2G network itself. I couldnt even use a single bit of data for 3G service for which i actually recharged. I'm feeling cheated and want to raise the complaint to refund my recharge amount as atleast Tata Docomo should have given a separate account for 3G service, 3G being such a costly...
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DipVip
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Information

Address:Valsad, Gujarat

Dir Sir/Madam

Tata docomo ka card ekdam bekar hai,usaka ek bhi skim mat use karo.kharab hai .ye card koi bhi mat use karo.customer care vale bhi sahi se baat nahi karte hai ,or jo sms dete hai. vo sab galat rahata hai.kahate kuchh alag hai or baad me dete kuchh alag hai.koi kisi ko kuchh pata nahi rahata hai ki mai kya bolta hu.mai etana pareshan hu ki 5 din se kam se kam 20 ladko se alag alag se baat kiya or koi sahi...
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S
sjayanand
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatic Activation of VOV Service & deduction of main balance

Address:Tamil Nadu

I have one tata docomo No [protected], On 30/08/2011 I got a message saying 'Thanks for subscribing to TATA DOCOMO Daily VOV Subscription.You've been charged Rs. 5.0/-'. But i have not subscribed this service and I don't know what is VOV. After that daily I received a message 'Your subscription to TATA DOCOMO Daily VOV Subscription has been renewed. You've been charged Rs. 5.0/-.' I have called the number...
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S
swapnilpawargroup
from Karad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of i player subscription

Address:Raigad, Maharashtra

i want to deactivate my i player subscription which i have not activated. every day my balance is deducting by Rs 5 . i called customer care but they are not stopping the service or not giving proper clue.

one customer care guy told to contact 155223 to deactivate i-player pack, but it says i dont have any services activated on my phone.

pls stop iplayer subscription on my number immediately.

my...
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R
rbatheri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Additional charges

Address:Karnataka

Hi,

I have been using tata DOCOMO 3G datacard/dongel on a plan of 1000 Rental and 5GB free download. I was surprised to see that in my July month Bill I have an additional amout of 3675 Rs as 2G data charges!!!!!!!!!!!!!!!!!

When I call the customer support they say that When ever the connection enters the 2G area, all data usage will be charged for me above the 3G charges. Irony is you pay for 3g , use 2G because...
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Avinash_Pawar
from Mumbai, Maharashtra
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Not getting Committed Speed Need My Money Back

Address:Mumbai City, Maharashtra

Dear Sir,
This complaints not yet resolved. your executive is not able to understand the issue.

I have been using TATA photon+ Rs 950/- per month unlimited plan since last 9 days. The first 3 days the service had been great and I could download more than 4GB of data using this connection. So I was quite impressed with their service. But this scenario changed right from the 4th day after completion of 5 GB downloaded....
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rageshdell
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE NOT BETTER

Address:Dhanbad, Jharkhand

sir,
i am Ragesh Kumar i am using tatadocomo connection ([protected]) on 29/8/2011 ther is a VOV service activated in my mobile and i try to stop this service ther for i called customer care i called 9 times (30/8/2011 to 6/9/2011) i lost my 45 rs i am sorry to say that the customer service is very poor when i was call they said that the service will be deactivated in 24 h but the service will not deactivated the service will be deactivated...
+1 photos
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R
risen4u
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loot through mobile Internet

Address:Pune, Maharashtra

Hi,

My mobile Number is [protected] and I have faced many time deduction from my talktime balance. When I reach out to DOCOMO cust. care they say it's Dive-In and you have activated this/that or the Java game is downloaded on your mobile for which they are charging like 99/- 49/- or if any service is activated they will deduct daily 5/-. there is no such track or block or any notification on this such a that these...
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shravanwadhwa
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEAT ,FRAUD AND STOLE MY MONEY

Address:Agra, Uttar Pradesh

MY TATA DOCOMO NUMBER IS [protected]
DONT USE TATA DOCOMO BCOZ IF ANY ONE SERVICE IS ACTIVATE BYCHANCE.15-16 SERVICES THEY AUTOMATICALLY ACTIVATE.
TRAI SHOULD MAKE ENQUIRY OF DOCOMO .THEY FRAUD US
I ASK SOME TECHNICAL PERSON ,THEY SAID TATA DOCOMO HAS SERVER BUGS MOST OF THE TIME.EVEN HE SAID THEY NEVER RETURN U R MONEY IN CASE WALLPAPER DOWLOAD .WHICH I THINK IS TRUE.
AGAIN U CHEATED ME BY DEDUCTING MONEY RS 15...
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panchanand
from Mumbai, Maharashtra
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balance deduction again and again without any reason

Address:Jharkhand

maine 68 rs se gprs pack recharge kiya.or ek rupya ka minimum bal k liye dus rupya ka coupon se recharge kiya.cust care mai complain karne k bad v mera balance khud b khud kat liya jata hai or use ek rupya se kam kar diya jata hai.jisase surfing mai paresani hoti hai.dubara nahi balki mai ab tak ek week mai char bar dus dus ka recharge kar chuka hun lekin har bar balance kat jata hai.msg ata hai thank u for subscribing games club rs 5/day.unsubscribe...
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dibyenduroy8
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Important

Address:West Bengal

Respected Sir/Madam
Myself Dibyendu Roy. Mob No:[protected].Today when I Sign In to my account in Tata Docomo official website.I came to know that 0.60p/day deducted from my account every day.Is that money deduction from your side? I want to know that on what basis this money is deducted.If I am availing any value added service from your side please inform me & close that service.

Thanking You

Dibyendu...
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