Tata DoCoMo Complaints & Reviews

Dear sir,

I was a user of your telemarketing lines for that i have deposited rs 50, 000 as security after january my lines was disconnected due to non-payment and 3 months later i received a refund cheque from your side but that cheque was expired (Because every cheque has a limited validity of 3 months). Afterward, i contact your team via mail. Every time your team executives give me a time, but nothing happens. If you have any problem to process my refund through cheque then you can directly transfer into my company's account.

This is not a way to deal with your customers. At the time of starting the connection whatever you have demanded i submitted on a priority basis and on your officer's words i also visited twice at your okhla branch to complete the formalities.
Now at the time of refund, you are taking soo much time. I didn't expect this time of service. If my refund cheque is ready, i'll ready to come to collect it.

Please look into the matter on urgent basis and do the needful.

I had deactivated the tata photon [[protected]] on 19th march 2018 via email to customer care. On 8th april i have cleared all my bill till 20th march 2018. And i had a conversation with customer care that i have already disconnected this number in march and i have cleared all my dues. If i receive any bill further i will not pay. After one month i got one more bill (20/03/18 to 19/04/18).

Every day i am getting calls from tata docomo to clear outstanding and every day i am explaining when i have already disconnected and i haven’t used the data card for entire month (There is no single usage in april 18 bill) then why should customer pay and when he/she already disconnected the service.

If this is the case that you people will harass your ex loyal customers (Who were paying bills on time from last 3 to 4 years without any delay).

I have contacts who specialize in various fields of law and i will ensure this time i don’t spare you guys for harassing me.

Kindly look into this matter. These people making our live hell without any reason

Hello team my mob no.[protected] shows error as "sim card registration failed". How can tata docomo deactivate my mobile without sending cautionary sms. I was not making call for a long time
But how can u deactivate my number without sending an sms (Or email).
I[censored] have deactivated, then you must give another chance to retain the number after recharging some amount.
How can u totally stop my mobile no. I am using this no.
For banking transaction so i can't afford to loose this no.

Your customer care is not connecting. Please call me in my alternate no.[protected]
Please solve the problem on a priority basis, because i need banking transaction immediately.

Hello i am 10+years user of tata docomo but when now i have problem about network then i am calling to customer care he told me to use this card and recharge it and company give u 1month extra recharge for your plan but when i calling again to ask him then he does not properly give mi answer and again told me does not any offer for your mobile. I call at 14aug2018 to customer care he told fake information. And and last 9sep not properly give me the answer

I have tried searching for DoCoMo stores in order to get nano sim for my existing number but I could not find any in my locality. I have tried reaching one DoCoMo outlet but the response I got is they are not providing nano sim now I need to get nano only from one store in Hyderabad.could you please check this issue and let me know if I can get the nano sim for my existing DoCoMo number.if yes please let me know the procedure I'm reachable at chaithanya.[protected]@gmail.com.please do mail me regarding the issue.

Am not receiving any incoming calls, messages in my tata docomo number [protected], even outgoing calls are not working. The issue was reported on september 8th, however i have not received any responses from tata docomo team. Please note i have moved to qatar and i need to keep my tata docomo number active for someother reasons.

I have already dropped a detailed note to [protected]@tatadocomo.com, with all the details.

Kindly help me.

I have been using one tata docomo number since so long as i have been transferred to some other location for shorter period of time and when i came back found my sim number is showing as invalid and i have linked so many accounts to this number, without informing me how come they have stopped the service and when i m trying to call customer care i am not able to call even as message is popping up mobile service not registered on network, kindly help me out in re activation of sim as its is very important for me.

Hello i am ankur joshi from indore
My sim docomo number is [protected]
I lost my sim card along with mobile... I purchased this sim card nine years ago using my cousin uncle's i'd proof.. Now he is not with us he passed away last year.

I lost my sim card, for that i want to get new sim in same number
I went to docomo store in indore and did the precess with my aadhaar details.
But my sim is not activated till now even after 10 days.
No solution till now
I lost my important contact nd all link up messages (Notifications)
I want immediate solution for this..
I feel sad about docomo.. The way they are treating customer. If this solution will not solved by docomo then i have to change my no. To other telecom company
My current using temporary number is [protected]
[protected]@gmail.com

As I have moved to out of country.I am not able to use it.Tata docomo number [protected] is deactivated.
I am suffering a lot due to this, And Customer care is not responding too
As I have all the bank account and other accounts information are linked to it.I need it activated.I am calling again and again customer care.no response and even I am not able to call 121.and helpless.please reactivate.I have been a old customer of docomo.these kind of service are not expected from a company like this.

I was a customer (Ac#[protected] using the tata docomo data card for close to 7 yrs since 2011. Tata docomo had intimated that they would no longer be providing services from march 20th 2018 and asked to swap the datacard with airtel. Airtel also provided an offer to swap tata docomo datacard for free without any initial fees during that period.

I had promptly swapped to airtel effective mar 22nd as my datacard was used for official purpose and is a corporate one and not a personal one. But tata docomo have billed me for april 2018 & partially for may 2018 as they provided additional extension time and asking me to pay the dues for april and may. They have been harassing me with daily calls inspite of explaining to them that i did not have the tata docomo data card with me and did not use their services as well as their datacard was already swapped with airtel hotspot.

They have been relentless for the last 5-6 months. I have been using the swapped airtel hotspot effective march 22nd 2018 ancd continue to use it till date. Pls help me resolve the issue by cancelling the apr and may 2018 amount which they consider as dues. You may also verify that i have not used the tata docomo data card after mar 20th 2018 as evidence.

Thank you!!

Hi,
in this no. [protected] now i am facing issue regarding incoming calls as i am able to make outgoing calls but incoming calls are not coming someone call me he/she get this " the dial no. Does not exist". I have called customer care of tata docomo many times still my problem is not resolved now stuck up in between what to do ...Please solve my problem.

Sir... Maine 30/1/2017 ko docomo postpaid card kiya tha jiska mujhe month ka plan 299 ka tha jo taxes ke sath 412 rs ata tha 1 month pehle maine apna no [protected] jio number me port karwa kiya tha isse pehle maine docomo ko 384 rs pay bhi kiye the port ke bad docomo ne mujhe 124 rs ka bill bheja hai aur 30/1/2017 ko maine jo disposed mony bhara tha wo bhi return nahi kiya hai... Main lagatar 4 din se docomo customer service se baat karne ki koshish kar raha hu mujhe koi response nahi mill raha ummid hai aapse kuch madat milegi bat paiso ki nahi hai sir bat inke ghatiya service ki hai 4 din se inhone mujhe bohat pareshan kiya hai

Recently i converted my tata docomo number to airtel postpaid at that time i cleared the total outstanding bill of tata docomo my rental plan is 249 includes taxes but today i got the call from unknown number he says ur out standing bill is on num [protected] is 1360 kindly pay the bill if not u have losse the number again u can’t get number back but now what have to do we’re i have pay the bill if really i have to pay i will when am porting they should inform they didn’t done so if i have to pay i will pay but the docomo customercare was not responding what i have to do pls resolve the issue with clarity i have to get the deposit of my tata docomo numbers is [protected], [protected], [protected], [protected], [protected] near about i have to get 5000 five thousand from tata docomo am begging the tata docomo people to settle my issues with my money with clarity pls yours sincerely

Hi I am manisha i have been using my Tata Docomo number since almost 5-6 years. Sunce last 3-4 months i have noticed that i am unable to send text msgs from the same sim. Although I tried contacting the customer care and also wrote an email regarding the same, however I didn’t get a response or any kind of solution to this problem. This number of mine is linked with many official things and sometimes i need to send text msgs for communication with banks and other offices... i request you to please help me with the solution asap.

Sir/madam,
Now i am in saudi arabia. Iast 4 years i am using tata docomo sim. Last one year i am in saudi and the sim is working normally but last one month the sim is temporary disconnected. I used this number in bank account, passport, mail account and etc, now all messages coming but call is not coming in last one month. Kindly pls help and solve the problem

Sir

My mobile Number is [protected] and Mail ID: [protected]@gmail.com.

I am unable to receive messages regarding IT department OTPs and when my mobile is out of coverage area my calls are gong to some other number.

Please try to resolve my problem and do the needful.

Thank you

My mobile Number is [protected] and Mail ID: [protected]@gmail.com.

I am unable to receive messages regarding IT department OTPs and when my mobile is out of coverage area my calls are gong to some other number.

Please try to resolve my problem and do the needful.

Thank you

Since last few days it is showing roaming on my number. If you call from some other number on my number it says "your dialled number might be incorrect".. There's no network problem here and even my phone is also working fine. I have not contacted customer service yet though. I don't know it's happening with my number only or everyone is facing the same in my locality!!
Please help..

My mobile no - [protected]
Area - maharashtra pune

Hi there,

I am not able to send/receive any messages OTPs on my tata docomo number. Can you please help? Thanks. Dhaval. My number is: [protected]

I am having a Tata Docomo Prepaid sim card from around last 3 years. I am having issue with sending and receiving SMS from / to my number from last 2 days. When I am sending an sms it always says "Message not Sent". And even I am not able to receive a single sms from any of the number. Tata Docomo guys says that there is no issues with the network but here most of the times I am having issues even with the incoming calls and due to that I have to forward my number to another number. I have called the Customer care several times but the issue has not been resolved from last 2 days. And I am having trouble due to not able to receive import sms from my Banking and financial related details. Please help.

It is happening since few days.

I was a Tata Docomo postpaid customer, when I was taking Post Paid number ([protected]), I paid Rs.500 as a security deposit. Due to bad network & slow Internet I have Ported the same number to other operator on 25th August 2017. But till now I didn't receive my security deposit. I have already logged many complaints via email on [protected]@tatadocomo.com, listen.[protected]@tatadocomo.com, appellate.[protected]@tatadocomo.com and my complain number is[protected]~~M34163931 and taking followup from 9th June 2018. Till date I did not receive any solution. Please take action to expedite the matter.
Name: Mazhar Khan
Tata Docomo Postpaid no.: [protected]
Account no.:[protected]
Present contact no.: [protected]
Circle: Gujarat
City: Ahmedabad

My name is rahul sonthalia. Using sim card of tata docomo with number +91 [protected]. I'm here to say about by deactivated sim card. As i am out of station for an year, my sim has been deactivated. As this is my permanent number distributed in all my contacts and job relations (Very important) and registered in all financial institutions where i hold accounts like bank, passport and all other accounts. I kindly request you to activate my sim card as quick as possible.

Thanks in advance,
Rahul