Tata DoCoMo Complaints & Reviews

I had tata photon connection earlier with number [protected] and i cleared all my arrears and due to very poor signal i requested for connection disconnection in december 2017 and customer care service person agreed for the same. Also the tata photon service is discontinued in my area since jan 2018 as per the multiple messages which i have received. I requested the customer care multiple times and even after 7 months my connection is not disconnected still and i am getting legal notice asking me to pay the amount though i have not used the photon device and in my area photon connection itself got discontinued. Can you please tell me why you are asking me to pay the amount even after my request for connection disconnection and how you have charged for the area for which tata photon connection itself got disconnected.

I am fed up with this, no one is able to call me as it says "invalid number". I am able to call people but unable to get calls. This is happening with me from last 2 to 3 months. I have complained 2-3 times but no one is giving a proper response. I have been told to call on number #35*1234# and it, it said call bearing has been disabled. But still my issue persists. No one is able to call me, parents, friends, relatives even important calls from my working place. Its rreally frustating, not expecting this from tata docomo. Please look into this asp.

My number is - [protected]

Docomo has stopped service on my number without any notice. From 7th august 2018 my network has stopped working. How they can stop the service without any notice. I am using that number from last 8 years and now they suddenly stop the service. Now please tell me how i can port my number to airtel or vodafone because i am not able to send the sms now. Please take the action against them as soon as possible

I am exhausted dealing with tata docomo and feel harassed by tata docomo people.

I shifted out of my old apartment in thane by end of december. Tjey informed me that shifting to my new location in ranjnoli kalyan is not possible. Thereafter, i was then asked to put a cancellation request which i did and i paid all my dues (Several times). For 2-3 months bills stopped and there were no bills. Out of the blue, tata docomo charged me rs.706 again, i don't know why. I raised a compliant, and they are asking me to wait till aug 26th for a resolution!!

In the meantime,
*i'm going on getting sms messages about the due amount,
*messages saying tata docomo tried to reach me but could not (With no received or missed calls)
*automated calls asking me to make the payment.
* call center agents calling me, and asking me to (A) shift to tata docomo again in my new place! (B) saying they will forward the cancellation to concerned department!! (C) asking for transfer ownership to someone else!!! (D) asking me who in tata docomo confirmed my cancellation 4-5 months back!!!

If tata docomo just wants the rs.706 they have fraudulently charged me, i will just pay them, if they just can promise that i won't have deal with this company ever again. I have not used their services at all in 2018 and yet i have paid a lot of money already in 2018. But there has to be an end to this harassment.

My new installation request for broadband was handled in the most shoddy manner. Speed test was not conducted and landline was not working for 7 days after installation. After 2 days internet also stopped working.
I raised a complaint no.[protected] and waited patiently till 6th august as i was having faith in tata teleservices. But when no engineer turned up i asked the case to be escalated. To my horror, the customer care had no connect with the engineer and was clueless about my case.

One thing i would like to point out though, i am ok with the support received from customer care, the problem lies in the kind of engineers sent to my premises. Due to the engineers incompetency my installation was messed up completely. I requested customer care for 2 days to send a different engineer but all this fell on deaf ears. Hence i have discontinued the connection now.

Hi sir/madam,
I, ravindra kamat, have a tata docomo prepaid sim card with number +91 [protected]. I am currently out of india for an year and the number is deactivated. Due to this i am facing issues in logging into my bank account and other related platforms. I request you to please consider this and reactivate the sim card at the earliest. Please let me know if you need any documentation from my end.

Respected,

I have been using your walky for telemarketing since more than 2 years.. And you have taken deposit of Rs. 50, 000/- for the same... And i requested for disconnection of the walky And disconnected also as you are unable to give service for that 140 series numbers... I paid total outstanding bill... I requested on phone to refund my deposit money So many times since 2 months... But I hasn't received...
I am requesting you to refund my deposit money as soon as possible...

Plz do the needful..

Thanking you

Hi team,

Kindly help me in this regards to call forwarding i am unable to turn off call forwarding to unknown number, i have researched all options,

*#002# i tried this code when i dial its erasing but after 15min or so again problem is recurring, i tried manually erasing call forwarding number but it say no network and its not getting deactive, i need to install some third party app and erase this number but still this number is not delected from call forward list.

My registered number is [protected]

I have done a online recharge from Tata docomo site a amount of 219/- the amount is debited from my account but hasn't recharged yet .please check it refund the amount back my account. Below is message for the amount debited.

Rs 219.00 debited from a/c **0642 on 07-08-18 to VPA billdeskpg.[protected]@icici(UPI Ref No[protected]. Not you? Call on[protected] to report

Requested sir,
Iam lakshmanapandian. I unable to login of ikya portal. My id is a231557
Job location process associate in tata tele service. Thirunelveli-627003. (Location-kalugumalai) i don't know my user name and password. Plz help me login of our id because i want salary slip, i got my pf, esic, & medical insurance numbers. Please as soon as posible.

Regards
Lakshmanapandian,
Lakshmanapandi. [protected]@gmail.com

I automatically get subscribed to stupid and useless deals like Music Slate and my balance gets cut off every time this happens. I never activate these deals on my own. This is very annoying. It recently subscribed ne to a 15 day music slate deal and charged me 45 rupees. This is an atrocity. Please stop this from happeneing time and again. It's becoming a nuisance now. I have to recharge my balance so often because of this.

I am not able to receive or dail calls from 6th august early morning. Besides receiving some messages and missing some messages. I tried everything including changing the sim slot, restarting the mobile, standing in area having full strength.

Kindly please address my issue as soon as possible

Feel free to contact me during business hours
Alt contact no: [protected]

Sir, my sim card had been deactivated without my permission. I am staying in my my native so whenever i use to visit there, i use my docomo sim but now suddenly when i entered my number to get it recharge it gave me a pop up message that "the number is not valid". I am npt able tp recharge it. Please activate it soon. Its really very urgent. How can they deactivate my sim without my permission. I know i use that sim oftenly but that sim number...

Hi docomo number jharkhand circle has stopped working and showing sim registration failed from last month. I currently in telangana and didn't get any message regarding sim card registration failed. How could the company do this. It was running with a good balance.
It was running just fine for last few days and had balance. I lost my balance i tried to switch network selection to airtel but it was no use.

Hi i had a tata docomo sim card with number [protected].. I didn't use sim for 20 to 30 days and if i switch it on now it's showing sim card registration failed.. I called the customer care and the customer care representative are so worst that they reject to talk in other languages except for hindi and i somehow managed to talk in hindi and that guy is so rude.. He thinks that i'm using the sim from his money or for free or something like that.. When i asked him for solution he told me that there's no way i can get back the same number and when i said i'll complaint about him he so rudely says me to do whatever i want and gives the customer service complaint web address as well. I never expected such response from docomo

I'm the docomo customer since lond back but today (5thaug'18 around 1 pm) i got the msg that you hace subscribe to "chit chat" (Vas service) and rs 99 has been deducted from my balance (Mobile no. -[protected] as i didnt subscribe any service and when i call the customer care they refuse to refund my balance.
This is not the 1st time i'm facing such issue.
Earlier on 21st july'18 they cut down rs 30 from my other docom no.-[protected] in same way as they did now. At that time i have ignore but now it is not tolerable.
Pls have a look into this

Regards
Mohsin

I have lost my mobile phone which has the tata docomo prepaid connection. Request you to kindly deactive the sim card to avoid misuse of my mobile number
My mobile :nokia basic model
Sim number.[protected]
Please block the sim card with the above mentioned sim number.
Regards
Mangilipally harika, but the name registered on the sim is different
Alternate contact no.[protected]

Tata DoCoMo — Problem with SMS sending
Hello, This is Madiha from . I am having a Tata Docomo sim card from around last 5 years. I am having issue with sending and SMS from my number, from last 1 month, When I am sending an sms it always says "Message not Sent". I have called the Customer care several times but the issue has not been resolved from last 1month, And I am having trouble due to not able to send import sms to my Banking and financial related details. Please help. Thanks, Madiha

Dear sir/madam,
I am rajeshri adinawar, my number is [protected], which i ported to vodaphone but they ported in billing plan, so i canclled it. I need my this number back. I visited docomo service center at kalyan. But they said this number cant give, because it went to the market, since one year this is not used by anyone. Please provide my number back asap.

Your faithfully,
Rajeshri adinawar

Dear sir /madam
I am sidaram s galagali
My tata docomo sim is lost with mobile. Recently ahile travelling. Since it's contain confidential details regarding various links like bank account.. Adhaar etc.. I request you to
Deactivate sim as soon as possible.
Mobile. No.[protected]
Karnataka tatadocom telecom services
Yours customer
Sidaram galagali