Tata DoCoMo Complaints & Reviews

I have been out of country only for few months and my my bangalore phone no. Got disconnected inspite of keeping it on on mobile.. However i do received messages.. Why is it so?? I would like to know the reason for being disconnected without giving prior notification sent to me... And it sound quite unfair.. Today i try to recharge balance but it doesn't work in the sense money was deducted but dint get the balance.. I try to place a call to customer care too but couldn't... Please activate it asap as it is link to my bank account... What should i do to get it activate??

I am not getting network from yesterday wiz. 27 sep 2018 here in bangalore so not able call anybody, receive call from anyone or use internet, hence facing lot of problems. I can't receive otp for some work as well.

I tried manual network network selection to ind airtel or others but i am getting mm sim not provisioned.

Please resolve this as soon as possible.

-rayies rafiq

Contact:
Email: [protected]@gmail.com
Mobile: [protected]

I belive you have to check your data bases. Where i have complain to your team many time. I have't use any data.Then also clearly informed your team. I had 2G plan.First they told 4 automcataly actived.then they have told me i was 2 G Form they used .different people given me reply. I m ready to pay my uses like call use and rent . I will not going data uses payment which not used by me.even i have already escalated to consumer court about same.please me
On the same.

Dear Sir/Ma'am,

We got your email dated 29-Mar-2018 regarding 3G services for your number [protected].

We sincerely regret the inconvenience caused and would like to assure you of the best

possible solution for the concern raised.

We would like to inform you that the plan is active on your number is GSM L+N+IC [protected]@299 Ret3GPlan on 21-Jan-2018 with your confirmation and it is 3G plan.

Please feel free to write to us for any further assistance.

Thank you for giving us an opportunity to serve you.

Regards,

Nitesh Gaur,

Tata Docomo

We would love to hear from you, Click here to share your valuable feedback.
Note : The feedback link will go inactive in 3 days.

Don't let nature pay for your bills. Switch to e-Bills and help make the world a greener place.
SMS EBILL < Your Email Id > to 121(tollfree) NOW!

Tata is a registered trademark of Tata Sons Ltd. The DOCOMO logo is a trademark of NTT DOCOMO, INC (Japan) in India.
Tata Teleservices (Maharashtra) Limited, Registered Office : Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, Maharashtra - 400 033.
Email ID : [protected]@tatadocomo.com,
Call:[protected]Toll-Free).
CIN- L64200MH1995PLC086354.
To avoid unwanted telemarketing calls, register your telephone number with NDNC Registry, call 1909 or send SMS < START DND > to 1909. For further details, log on to tatadocomo.com or call us at[protected]from all mobile phones).

Call[protected] for Voice &[protected] for data | Email: [protected]@tatadocomo.com | My Account | Online Recharge | My Tata Docomo App

-----Original Message-----
From: sunita.[protected]@gmail.com
Sent:[protected]:31:41.0
To : [protected]@tatadocomo.com
Subject:Regards data use~~M33310134
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________

Mobile No :[protected]

Without my concern 3g facility activated .I have 2g corporate plan
. Continuously complaining in Customer care and through side no reply.if I
have 2g plan and if trying selected 3plan that should not happen .without
Customer 3 g plan not activated .It's policy.i m going tiwiter as well as
embossed about this use.when I call in Customer's¿ care siner his not ready
to speak very poor service you.

Please recheck i have to 2 in which 3g facality have [protected] i have issue with another no [protected] .where i have activated 3g.
Show quoted text
Please recheck i have to 2 in which 3g facality have [protected] i have issue with another no [protected] .where i have not activated 3g..will not make payement fot this no as well as i will embossing also for this issue.
This harssment
Show quoted text

Dear Sir/Ma'am,

We got your email dated 30-Mar-2018 regarding 3G services for your number [protected] & [protected] .

We sincerely regret the inconvenience caused and would like to assure you of the best

possible solution for the concern raised.

We would like to inform you that the plan is active on your number is GSM L+N+IC [protected]@299 Ret3G Plan on 21-Jan-2018 with your confirmation and it is 3G plan & Speed 149 Plan Monthly Rental plan for your other number is active.

Please feel free to write to us for any further assistance.

Thank you for giving us an opportunity to serve you.

Regards,
Ajay Rawat
Tata Docomo

Don't let nature pay for your bills. Switch to e-Bills and help make the world a greener place.
SMS EBILL < Your Email Id > to 121(tollfree) NOW!

Tata is a registered trademark of Tata Sons Ltd. The DOCOMO logo is a trademark of NTT DOCOMO, INC (Japan) in India.
Tata Teleservices (Maharashtra) Limited, Registered Office : Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, Maharashtra - 400 033.
Email ID : [protected]@tatadocomo.com,
Call:[protected]Toll-Free).
CIN- L64200MH1995PLC086354.
To avoid unwanted telemarketing calls, register your telephone number with NDNC Registry, call 1909 or send SMS < START DND > to 1909. For further details, log on to tatadocomo.com or call us at[protected]from all mobile phones).

Call[protected] for Voice &[protected] for data | Email: [protected]@tatadocomo.com | My Account | Online Recharge | My Tata Docomo App

-----Original Message-----
From: sunita.[protected]@gmail.com
Sent:[protected]:48:58.0
To : [protected]@tatadocomo.com
Subject:Re: Regards data use~~M33310134
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________

Please recheck i have to 2 in which 3g facality have [protected] i have
issue with another no [protected] .where i have activated 3g.

On Thu, Mar 29, 2018, 19:50 wrote:




Dear Sir/Ma'am,


We got your email dated 29-Mar-2018 regarding 3G services for your number
[protected].


We sincerely regret the inconvenience caused and would like to assure you
of the best

possible solution for the concern raised.

We would like to inform you that the plan is active on your number is GSM
L+N+IC [protected]@299 Ret3GPlan on 21-Jan-2018 with your confirmation and it
is 3G plan.


Please feel free to write to us for any further assistance.


Thank you for giving us an opportunity to serve you.

Regards,

Nitesh Gaur,

Tata Docomo


We would love to hear from you, Click here
to
share your valuable feedback.
*Note : The feedback link will go inactive in 3 days.*
Show quoted text
I anyone call me to discuess
Show quoted text

Dear Sir/Ma'am,

We got your E-mail dated 31-MAR-2018 regarding 3G services for your number [protected].

We would like to assure you of the best possible solution for the concern raised.

We regret to inform you that we are unable to proceed your request. Hence, we request you to kindly contact with us by calling 121 or[protected].

Please feel free to write to us for any further assistance.

Please feel free to write to us for any further assistance.

Thank you for giving us an opportunity to serve you.

Regards,

Naveen Arya

Tata Docomo

Don't let nature pay for your bills. Switch to e-Bills and help make the world a greener place.
SMS EBILL < Your Email Id > to 121(tollfree) NOW!

Tata is a registered trademark of Tata Sons Ltd. The DOCOMO logo is a trademark of NTT DOCOMO, INC (Japan) in India.
Tata Teleservices (Maharashtra) Limited, Registered Office : Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, Maharashtra - 400 033.
Email ID : [protected]@tatadocomo.com,
Call:[protected]Toll-Free).
CIN- L64200MH1995PLC086354.
To avoid unwanted telemarketing calls, register your telephone number with NDNC Registry, call 1909 or send SMS < START DND > to 1909. For further details, log on to tatadocomo.com or call us at[protected]from all mobile phones).

Call[protected] for Voice &[protected] for data | Email: [protected]@tatadocomo.com | My Account | Online Recharge | My Tata Docomo App

-----Original Message-----
From: sunita.[protected]@gmail.com
Sent:[protected]:36:01.0
To : [protected]@tatadocomo.com
Subject:Re: Regards data use~~M33310134
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________

I anyone call me to discuess

On Sat, Mar 31, 2018, 06:23 wrote:






Dear Sir/Ma'am,



We got your email dated 30-Mar-2018 regarding 3G services for your number [protected] & [protected] .



We sincerely regret the inconvenience caused and would like to assure you of the best
possible solution for the concern raised.

We would like to inform you that the plan is active on your number is GSM L+N+IC [protected]@299 Ret3G Plan on 21-Jan-2018 with your confirmation and it is 3G plan & Speed 149 Plan Monthly Rental plan for your other number is active.



Please feel free to write to us for any further assistance.



Thank you for giving us an opportunity to serve you.
Regards, Ajay RawatTata Docomo
Show quoted text
Again and again you people send me wrong number.i am talk about another please read my number correctly [protected].i have issue with this number please understand.By i want revert .please check your data how many time i have complain.
Show quoted text

Dear Ms. Dubey,
We got your E-mail dated 01-APR-2018regarding billing related information for your number [protected].

We tried to contact you on your number [protected]. However, you disconnect the call.

we would like to inform you that a charge
of Rs. 4046/-has been levied correctly against the usage in your bill.
You can also verify the same by referring to the detailed bill charges sheet of your bill.

You may also view your billing for the last six months on 'My Account' on www.tatadocomo.com or
click here: bit.ly/2aNF35E and follow the below steps:
1. Click on the register button
2. Fill out your details in the online registration form and click 'submit'
3. You will receive a new login ID and password within 24 hrs on your registered mobile number via SMS.
Use the new login ID and password to view your account details anytime
4. Click on 'My Bill & Pay' option
5. Go to 'My Bill Details' and select the bill period to view bill details
We hope we were able to address your request. Please feel free to write to us for any further assistance.

Thank you for giving us an opportunity to serve you.
Regards,
Naveen Arya,
Tata Docomo

Don't let nature pay for your bills. Switch to e-Bills and help make the world a greener place.
SMS EBILL < Your Email Id > to 121(tollfree) NOW!

Tata is a registered trademark of Tata Sons Ltd. The DOCOMO logo is a trademark of NTT DOCOMO, INC (Japan) in India.
Tata Teleservices (Maharashtra) Limited, Registered Office : Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, Maharashtra - 400 033.
Email ID : [protected]@tatadocomo.com,
Call:[protected]Toll-Free).
CIN- L64200MH1995PLC086354.
To avoid unwanted telemarketing calls, register your telephone number with NDNC Registry, call 1909 or send SMS < START DND > to 1909. For further details, log on to tatadocomo.com or call us at[protected]from all mobile phones).

Call[protected] for Voice &[protected] for data | Email: [protected]@tatadocomo.com | My Account | Online Recharge | My Tata Docomo App

-----Original Message-----
From: sunita.[protected]@gmail.com
Sent:[protected]:32:12.0
To : [protected]@tatadocomo.com
Subject:Re: Regards data use~~M33310134
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________

Again and again you people send me wrong number.i am talk about another
please read my number correctly [protected].i have issue with this number
please understand.By i want revert .please check your data how many time i
have complain.

Show quoted text
Call me on this number : [protected]
Show quoted text


Dear Ms. Dubey,
We got your E-mail dated 02-MAR-2018 regarding billing related information for your number [protected].

As we try to contact you on your number [protected] however your number was not responding.
We would like to inform you that a charge of Rs. 4046/-has been levied correctly against the usage in your bill dated .

You can also verify the same by referring to the detailed bill charges sheet of your bill.

You may also view your billing for the last six months on 'My Account' on www.tatadocomo.com or
click here: bit.ly/2aNF35E and follow the below steps:
1. Click on the register button
2. Fill out your details in the online registration form and click 'submit'
3. You will receive a new login ID and password within 24 hrs on your registered mobile number via SMS.
Use the new login ID and password to view your account details anytime
4. Click on 'My Bill & Pay' option
5. Go to 'My Bill Details' and select the bill period to view bill details
We hope we were able to address your request. Please feel free to write to us for any further assistance.

Thank you for giving us an opportunity to serve you.

Regards,
Mohd Aziz ul islam,
Tata Docomo

Don't let nature pay for your bills. Switch to e-Bills and help make the world a greener place.
SMS EBILL < Your Email Id > to 121(tollfree) NOW!

Tata is a registered trademark of Tata Sons Ltd. The DOCOMO logo is a trademark of NTT DOCOMO, INC (Japan) in India.
Tata Teleservices (Maharashtra) Limited, Registered Office : Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, Maharashtra - 400 033.
Email ID : [protected]@tatadocomo.com,
Call:[protected]Toll-Free).
CIN- L64200MH1995PLC086354.
To avoid unwanted telemarketing calls, register your telephone number with NDNC Registry, call 1909 or send SMS < START DND > to 1909. For further details, log on to tatadocomo.com or call us at[protected]from all mobile phones).

Call[protected] for Voice &[protected] for data | Email: [protected]@tatadocomo.com | My Account | Online Recharge | My Tata Docomo App

-----Original Message-----
From: sunita.[protected]@gmail.com
Sent:[protected]:43:48.0
To : [protected]@tatadocomo.com
Subject:Re: Regards data use~~M33310134
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________

Call me on this number : [protected]

Show quoted text
No i have 2g network plan.i have not activated 3G facality. Your customer care people told me you new phone automatically 3G activated.without my concern how you activated.when i again call in customer care they told me you selected another network.i have not used any data .will not make any payment for data uses.again call me on both number

Show quoted text


Dear Ms. Dubey,
We got your E-mail dated 02-MAR-2018 regarding billing related information for your number [protected].

As per our telephonic conversation on your number [protected], we would like to inform you that a charge
of Rs. 4046/-has been levied correctly against the usage in your bill Also we would like to inform you that if you pay amount of Rs 3546/- we will provide you adjustment of Rs 500/- form our end.
Show quoted text
Show quoted text
Sent:[protected]:39:05.0
To : [protected]@tatadocomo.com
Subject:Re: Regards data use~~M33310134
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________

No i have 2g network plan.i have not activated 3G facality. Your customer
care people told me you new phone automatically 3G activated.without my
concern how you activated.when i again call in customer care they told me
you selected another network.i have not used any data .will not make any
payment for data uses.again call me on both number

On Mon, Apr 2, 2018, 12:41 wrote:




Dear Ms. Dubey, We got your E-mail dated 02-MAR-2018 regarding billing related information for your number [protected].
As we try to contact you on your number [protected] however your number was not responding.We would like to inform you that a charge of Rs. 4046/-has been levied correctly against the usage in your bill dated .You can also verify the same by referring to the detailed bill charges sheet of your bill.
You may also view your billing for the last six months on 'My Account' on www.tatadocomo.com orclick here: bit.ly/2aNF35E and follow the below steps:1. Click on the register button2. Fill out your details in the online registration form and click 'submit'3. You will receive a new login ID and password within 24 hrs on your registered mobile number via SMS.Use the new login ID and password to view your account details anytime4. Click on 'My Bill & Pay' option5. Go to 'My Bill Details' and select the bill period to view bill detailsWe hope we were able to address your request. Please feel free to write to us for any further assistance.
Thank you for giving us an opportunity to serve you.




Regards, Mohd Aziz ul islam, Tata Docomo
Show quoted text
I will go to embosed and going to complain into had of telecom company i had 2plan without my concern they have activated 3g facality .differeny people giving different answer.
Show quoted text


Dear Ms. Dubey,
We got your E-mail dated 03-MAR-2018 regarding billing related information for your number [protected].

As per our telephonic conversation on your number [protected], we would like to inform you that a charge
of Rs. 4046/-has been levied correctly against the usage in your bill Also we would like to inform you that if you pay amount of Rs 3546/- we will provide you adjustment of Rs 500/- form our end.
You can also verify the same by referring to the detailed bill charges sheet of your bill.

You may also view your billing for the last six months on 'My Account' on www.tatadocomo.com or
click here: bit.ly/2aNF35E and follow the below steps:
1. Click on the register button
2. Fill out your details in the online registration form and click 'submit'
3. You will receive a new login ID and password within 24 hrs on your registered mobile number via SMS.
Use the new login ID and password to view your account details anytime
4. Click on 'My Bill & Pay' option
5. Go to 'My Bill Details' and select the bill period to view bill details
We hope we were able to address your request. Please feel free to write to us for any further assistance.

Thank you for giving us an opportunity to serve you.
Regards,

Regards,

Mohd Aziz ul islam,
Tata Docomo
Show quoted text
Sent:[protected]:42:56.0
To : [protected]@tatadocomo.com
Subject:Re: Regards data use~~M33310134
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________

I will go to embosed and going to complain into had of telecom company i
had 2plan without my concern they have activated 3g facality .differeny
people giving different answer.

On Tue, Apr 3, 2018, 14:14 wrote:




Dear Ms. Dubey, We got your E-mail dated 02-MAR-2018 regarding billing related information for your number [protected].
As per our telephonic conversation on your number [protected], we would like to inform you that a chargeof Rs. 4046/-has been levied correctly against the usage in your bill Also we would like to inform you that if you pay amount of Rs 3546/- we will provide you adjustment of Rs 500/- form our end.You can also verify the same by referring to the detailed bill charges sheet of your bill.
You may also view your billing for the last six months on 'My Account' on www.tatadocomo.com orclick here: bit.ly/2aNF35E and follow the below steps:1. Click on the register button2. Fill out your details in the online registration form and click 'submit'3. You will receive a new login ID and password within 24 hrs on your registered mobile number via SMS.Use the new login ID and password to view your account details anytime4. Click on 'My Bill & Pay' option5. Go to 'My Bill Details' and select the bill period to view bill detailsWe hope we were able to address your request. Please feel free to write to us for any further assistance.
Thank you for giving us an opportunity to serve you.Regards,

Regards,
Show quoted text
Without customer confirmation how u can you activate 3g facility. Anyways I am going to consumer court.
Show quoted text

Ref No: CDMA Payment Reminder Letter - July'18 / Sr. No. 1409

SUNITA R DUBEY

THE HONGKONG AND SHANGHAI BANKING CORPORATION LTD

A/8 4TH FLOOR LILAVASTI APTS L T ROAD DAHISAR WEST MUMBAI 400068

Subject: Information related to outstanding of your TATA Docomo Account

Dear Subscriber,

Thank you for being part of TATA DOCOMO.

This is to update you that there is an outstanding of Rs.4675/- on your Account no.[protected]

(Ph No: [protected]) which is still not paid and appearing as due.

We have tried reaching you in past through various modes to understand and resolve your concerns if any and facilitate payment of your dues but have failed.

Once again we would like to take this opportunity to hear from you and help you in clearing the dues at the earliest.

We request you to contact us on [protected] between 10:00 am to 6:00 pm on weekdays for any queries or payment assistance or you can also reach us by replying to this email.

In case you have already made a payment then please disregard this letter and provide us with the payment details by replying to this mail.

To make your payment immediately, you can choose from a variety of options below:

· To pay instantly using your credit card dial 121112 (toll-free) and follow the instructions on IVR.

· To make an instant online payment please click on this link: https://www.billdesk.com/pgmerc/tatadocomocdma/instantPay_billdetails.htm

· All you need to know is your Account Number or Mobile Number and Payment Amount. You can pay by credit card (MasterCard, VISA, Diners, AMEX) or through an online bank account payment transfer.

· TATA Docomo Store - Visit any of our stores closest to your location and make payment by Cash/Card/Cheque/DD favoring “TTML Account No[protected]”

· To find out the nearest Payment locations for CASH/ Credit Card/ Cheque, SMS CASH/ CHQ/ CC to 121 - as the case may be - from your Tata Docomo

Look forward to hearing from you.

Regards,

OjasPraful Vora
Senior Manager - CLCM
Consumer Business
Tata Teleservices (Maharashtra) Limited
T: (91), M: (91) [protected], F: (91), Email ID: OjasPraful.[protected]@tatatel.co.in
TTL CHINCHPOKLI, Chinchpokli, Mumbai, 400033, India

This email is governed by the Disclaimer Terms of Tata Teleservices which may be viewed at http://www.tatadocomo.com/edisclaimer.aspx
Tata Teleservices Ltd. | Registered Office Address: Tower 1, Jeevan Bharati, 124, 10th Floor, Connaught Circus, New Delhi -110 001 | Corporate Identity Number:
U74899DL1995PLC066685 | Tata Teleservices (Maharashtra) Ltd. | Registered Office Address: Voltas Premises, T.B. Kadam Marg, Chinchpokli,
Mumbai, Maharashtra – 400 033| Corporate Identity Number: L64200MH1995PLC086354 | Website: www.tatadocomo.com & www.tatateleservices.com

Dear Ojas

I belive you have to check your data bases. Where i have complain to your team many time. I have't use any data.Then also clearly informed your team. I had 2G plan.First they told 4 automcataly actived.then they have told me i was 2 G Form they used .different people given me reply. I m ready to pay my uses like call use and rent . I will not going data uses payment which not used by me.even i have already escalated to consumer court about same.please me
On the same.
Show quoted text
Hi,

Looking at the long term relation, we would waived off the data usage charges . Request to pls make the payment of Rs . 1675 by 15th July, 18 and balance will be waived off as goodwill gesture .

Waiver would be applicable if payment is made by 15th July, 18 . after making payment – pls confirm back .

· To make an instant online payment please click on this link: https://www.billdesk.com/pgmerc/tatadocomocdma/instantPay_billdetails.htm

From: Sunita Dubey [mailto:sunita.[protected]@gmail.com]
Sent: Thursday, July 12, 2018 8:03 PM
To: ojas.vora
Subject: Re: Information related to outstanding of your TATA Docomo Account

Show quoted text
Dear Ojas,

Thanks for support.I was requesting since long for this issue, but their was no respone..If can send me beification of statment. Then its easy to me to make payment
Show quoted text
Hi,

Pls find the details

Invoice no.

Invoice date

Invoice Value

Data usage

Payable

[protected]

25-Feb-18

1977

1290

687

[protected]

25-Mar-18

2069

1276

793

[protected]

25-Apr-18

629

434

195

1675

From: Sunita Dubey [mailto:sunita.[protected]@gmail.com]
Sent: Friday, July 13, 2018 2:02 PM

Show quoted text
Show quoted text
dear Ojas,

Thanks for your revert.If can see their GST applicable for whole bill.I[censored] r reversing my Data uses .then you reverse my gst on that.
Thanks for your support.
Show quoted text
Hi,

Data is been billed as per the plan and we as a company had to pay GST charges to government.

Since looking at the long term relationship with the company we would be able to reverse only data usage .

Rest be assured this is best what we can waived off as an one time goodwill offering .
From: Sunita Dubey
Sent: 13 July 2018 14:31:18
Show quoted text

Show quoted text
I have made payment of 1675.
Please do the settlement and close the case.

On Fri, Jul 13, 2018, 13:56 ojas.vora wrote:
Show quoted text
Please do the setlment and close the case
Show quoted text
dear Pranjal,

as per below mail by ojas I have already made the payment. Without my fualt you people charge me charges.stop harresing me further. I have done lots of fulfill to team for issue there different answer please check your record.

[protected] Forwarded message[protected]
From: ojas.vora
Show quoted text
Show quoted text
Error Icon
Message not delivered
Your message couldn't be delivered to OjasPraful.[protected]@tatatel.co.in because the remote server is misconfigured. See technical details below for more information.
The response from the remote server was:
550 5.4.1 [OjasPraful.[protected]@tatatel.co.in]: Recipient address rejected: Access denied [BO1IND01FT005.eop-IND01.prod.protection.outlook.com]

Show quoted text
*From:* Sunita Dubey [mailto:sunita.[protected]@gmail.com]
*Sent:* Thursday, July 12, 2018 8:03 PM
*To:* ojas.vora
*Subject:* Re: Information related to outstanding of your TATA Docomo

Account

Dear Ojas

I belive you have to check your data bases. Where i have complain to your
team many time. I have't use any data.Then also clearly informed your team.
I had 2G plan.First they told 4 automcataly actived.then they have told me
i was 2 G Form they used .different people given me reply. I m ready to pay
my uses like call use and rent . I will not going data uses payment which
not used by me.even i have already escalated to consumer court about
same.please me

On the same.

On Jul 12, 2018 4:05 PM, "ojas.vora" wrote:

Ref No: CDMA Payment Reminder Letter - July'18 / Sr. No. 1409

SUNITA R DUBEY

THE HONGKONG AND SHANGHAI BANKING CORPORATION LTD

A/8 4TH FLOOR LILAVASTI APTS L T ROAD DAHISAR WEST MUMBAI 400068

*Subject: Information related to outstanding of your TATA Docomo Account*

Dear Subscriber,

Thank you for being part of TATA DOCOMO.

This is to update you that there is an outstanding of Rs.*4675*/- on your
Account no. *[protected]*

(Ph No: *[protected]*) which is still not paid and appearing as due.

We have tried reaching you in past through various modes to understand and
resolve your concerns if any and facilitate payment of your dues but have
failed.

Once again we would like to take this opportunity to hear from you and help
you in clearing the dues at the earliest.

We request you to contact us on *[protected] *between 10:00 am to 6:00 pm on

weekdays for any queries or payment assistance or you can also reach us by
replying to this email.

In case you have already made a payment then please disregard this letter
and provide us with the payment details by replying to this mail.

To make your payment immediately, you can choose from a variety of options
below:

· To pay instantly using your credit card dial 121112 (toll-free)
and follow the instructions on IVR.

· To make an instant online payment please click on this link:
https://www.billdesk.com/pgmerc/tatadocomocdma/instantPay_billdetails.htm

· All you need to know is your Account Number or Mobile Number and
Payment Amount. You can pay by credit card (MasterCard, VISA, Diners, AMEX)
or through an online bank account payment transfer.

· TATA Docomo Store - Visit any of our stores closest to your
location and make payment by Cash/Card/Cheque/DD favoring “TTML Account No
*[protected]*”

· To find out the nearest Payment locations for CASH/ Credit Card/
Cheque, SMS CASH/ CHQ/ CC to 121 - as the case may be - from your Tata
Docomo

Look forward to hearing from you.

Regards,

*OjasPraful Vora*
*Senior Manager - CLCM*
Consumer Busine
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All this mail I have forwarded to them they are harassing me again please take action against them

Dear sir/mam
I am manoj. Using your sim card of tata docomo of number +91 [protected]. I here to say about by deactivated sim card. As i am not using the sim for an year. My sim has been deactivated. As my all the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
Yours faithfully,
Manoj vijayan

Sir,
In my handset there is a tata docomo sim card in which mcheck message is coming frequently. I want to stop this message. For this i will be thankful to you..
My number is protected and also start my sim card which is not responding from last one week i will be most thankful to you because all my bank account details everything comes in my tata docomo sim card

Hello
I am laxmi and my docomo number is [protected]. I was out of country since 29th december 2017 and got back recently to india on 20th september. I see my number is deactivated and i am facing hardships as this number is registered for various important purposes. I want to reactivate my number. Your help in reactivation shall be greatly appreciated.
Looking forward for a kind response.
Tia.

Dear docome team,

I am trying to reset my account password for my number which is [protected] and i am unable to do the same as i lost the sim card and it is being used by somebody else so i just wish to try out as to who actually is using it through getting my account activated and getting help from the same.

So do kindly send me here or to my alternative number which is [protected] as soon as possible.

Kind regards,

Boaz paul
Email. [protected]@gmail.com
Mob. [protected]

Hello, this is nagireddy sarath chandra. I am having a tata docomo prepaid sim card (+91 [protected]) from around last 3 years. I am having issue with sending sms to upi to use payment apps from almost last 2 months. When i am sending an sms it always says "message not sent". I tried to contact tata docomo care their direct complaint number (198 or 121 or etc) doesn't work.
I tried to contact with them on their toll-free number[protected], but i am receiving the following response: "the outgoing call facility on this number is currently not available"

Tata docomo broadband connection i used about 3 years ago. I have discontinued and paid last amount after getting transferred to another location. But the company have been constantly calling and messaging saying i still need to pay money. Today the docomo people have logged complaint against me saying i have not paid the bill which is a total lie.

My account was charged without any reason

Incident happened on - 20th September 2018

On the above date at 11:56 AM I got this text message

Hi! You have subscribed to Celebrity Fitness at Rs 34.75 for 11 day(s).Due for renewal on 01-Oct-2018.To stop, Dial or SMS STOP to 155223(Tollfree).

I got no notification and the phone was idle so there is no chance that I clicked any popup message.

Please release a refund to my mobile number [protected] (Rs 34.75)

Team,
My outgoing call facility and sms service has been barred. It happened without any notice. How do i get it reactivated..?

I had made several calls to the customer care number and each time i get a different response. The issues isn't getting resolved too. What is the next step.? It seems all tata docomo showrooms are closed in bangalore.

Hello my mobile no is [protected] and on my mobile error is coming invalid sim.. Can you please check from your end.. Whts wrong with it and if it is deactive can i active it again online. Bciz i m in international roaming and its not possible for me to go to any shop.. And kindly tell me how much balance i have in my account as it cant be checked now.. Please reply soon

I can't send sms on 1900. I have sufficient balance and nothing is due on me. I have prepaid no.
While customer care shows busy and on my docomo app it shows number barred for non payment. I wonder how it is possible.
Every thing is ok as calling and sending sms on other numbers. I tried to call customer care and still ivr tells for busy.
Kindly resolve it as soon as possible.

Tata Dococmo number: [protected]
Alternate Number : [protected]

I have been using tata docomo with number [protected] and am quit happy with the service, but since a while
I was travelling and i had to switch the number and since i got back the number shows invalid without any prior
Notice. I have linked may account with the number. Please help me resolve the issue, i request you to please
Activate the number back.

Kindly do the needful.

Thanking you

I had a broadband connection from the company in nagpur account number[protected], telephone number[protected]. I had been paying their bills on the day they were raised all through. On 18th july as soon as i paid the bill - internet stopped working. After 2 days their call centre confirmed that they can't continue services in our area due to regulatory and other issues and i should take service from another service provider. During the current period they have at most provided service for one day and have sent a bill for rs 669. The monthly bill was rs 940. Since submitting the bill they are not responding logically to my requests for sending correct bill but have made my life miserable by calling several times daily and sending emails and smss.

I am unable to send or receive sms on my [protected] (Tata Docomo number) from past few months.I am having trouble because of this issue.There are no Tata DoCoMo stores in Pune as per given address by google.I am not able to receive important OTP's and related stuff.First i was just not able to send then from past month it is not even receiving the messages.I can't even port my number because of this stupid issue.Reallly Frustrated with this type of Pathetic service from Tata DoCoMo.

HI TEAM,

I am facing the issue with my Tata docomo prepaid number, I am currently staying in Stockholm(Sweden). And from yesterday evening[protected] my sim has not been working and my phone is showing the message SIM not provisioned. My colleague tried calling the customer care number[protected]. But they are mentioning the number they are not available in the database. Could please assist me what I can do on this and please give me some other number apart from toll-free, whom I can connect from my international number.

Disconnedear team,

I am using 2 prepaid, cdma numbers of tata docomo. I am using them for my business. All of a sudden, recently they were disconnected because of not recharging them with out any message and complaint. I have wrote mail to nodal desk and appelate. Ap, but no one responded. I want those numbers active. Those are very essential to my business.

Those numbers are [protected], [protected]

Need resolution
Thanks & regards
Prakash
[protected]ction 2 prepaid numbers for not recharging 20 rupees

I've been a customer of tata docomo for a long time. And i've been happy with the services. But out of nowhere you have charged me for beach_models_shf at rs. 49, miny movies at rs. 35, gamepad49 at rs. 31. I haven't subscribed to any of the above services but you have charged me with these services. Also my recharge balance has become zero now.

I do not want any of such subscriptions and i want my recharge amount back.

This has disappointed me deeply.

Dear sir,

I was a user of your telemarketing lines for that i have deposited rs 50, 000 as security after january my lines was disconnected due to non-payment and 3 months later i received a refund cheque from your side but that cheque was expired (Because every cheque has a limited validity of 3 months). Afterward, i contact your team via mail. Every time your team executives give me a time, but nothing happens. If you have any problem to process my refund through cheque then you can directly transfer into my company's account.

This is not a way to deal with your customers. At the time of starting the connection whatever you have demanded i submitted on a priority basis and on your officer's words i also visited twice at your okhla branch to complete the formalities.
Now at the time of refund, you are taking soo much time. I didn't expect this time of service. If my refund cheque is ready, i'll ready to come to collect it.

Please look into the matter on urgent basis and do the needful.