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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 49

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F
Floorz Mng
from Bengaluru, Karnataka
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closer of brand store without a notice

Address:Dakshina Kannada, Karnataka

Dear sir,
I am tata docomo custome who was using postpaid services and we were paying our bills honestly from last few years at their brand store located at mangalore.
Now i am not able to pay my postpaid bill offline anywhere in mangalore and hence they have stopped all the service on my mobile number.

Its really difficult because we have 5 phone number connected to one connection.

As you know...
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V
Vid11
from Pune, Maharashtra
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can't send sms

Address:Pune, Maharashtra, 411021

I am unable to send sms from my docomo sim since 2 months however i can receive messages. I have dialled #33*1234# as well but that is not working.

Also let me know what is the sms centre number that i should be putting for my docomo sim. I have tried searching in net but didn't get anything.

Most of my applications are stuck because of this issue

Please help me resolve my issue asap....
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A
Anandh Subramani
from Salem, Tamil Nadu
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recharge of rupees 510 not successful

Address:605003

The purchase has been done on[protected] at 9.11 pm at talence online site with my sbi debit card for a purchase worth rs510.0 on pos [protected] at talence technologies txn#[protected]... The desired customer cell has not received the amount but my debit card has been debited with the desired amount... Please do the needy as soon as possible......
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N
niladri2018
from Sirhind, Punjab
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automatic deduction for vas service of 75/-

Address:Gwalior, Madhya Pradesh, 474005

My mobile no. Is [protected]. Today - 31.7.2018 at 6.08 am amount of rs 75/- automatically deducted for music unlimited va's services. I myself do not activate that and automatically balance deducted for that service. The customer care executives are not giving any satisfactory answer nor they are refunding my hard - earned money. Very very shame for tata docomo that they are stealing or doing activity like a chor (In hindi). Great work or...
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A
Anurag Zakarde
from Mumbai, Maharashtra
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not able to send messages

Address:400094

I am not able to send any message to anyone.

Like previously i used to.

I have been using tata docomo since 2011. And very good service i was being offered till this problem i faced.

But from past 1 year not able to send a message.

Now it has been hectic because have to do a lot of business related messages.

Consern person please look into this as soon as possible...
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S
shrutim2108
from Chennai, Tamil Nadu
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abusive recovery woman (advocate)

Address:Mumbai City, Maharashtra, 400053
Website:tatadocomo.com

Tata Docomo,

I was using your internet services and the same was disconnected in 2013. However there was a last bill outstanding and agreed to pay the amount due on the same.

Since we were not aware of such a long back due, it could have been missed out.

The lady who called for recovery as mentioned that she is an advocate - I have never in my whole damn life have heard someone speaking so rudely...
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P
Prathyusha K
from Kodar, Telangana
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port message failing

Address:Hyderabad, Andhra Pradesh, 500080

Hi,
I am fed up of trying to send port message to 1900 and it not being sent. I tried n number of times. Customer care also doesn't seem to respond. This is very pathetic and very very unprofessional. Tata docomo clearly doesn't seem to have not just poor network but also very poor customer service. The customer service guys won't even take my complaint simply denying. I immediately want this port to be done. I urge you to respond...
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S
Solai Divakar
from Chennai, Tamil Nadu
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message not sending

Hi. My number is [protected] message is not sending.. I tried to reach customer care. No response and company office has been closed in my locality. No use worst network. Even I am trying this for past 3 months. I have tried #33*1234# and no use.. I have switch offed mobile and on.. Till then no use. Please better shut your company and go. Worst expression. Can't even talk to customer support...
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A
abhisekrit
from Hyderabad, Telangana
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tata docomo balance deduction

Address:Hyderabad, Andhra Pradesh, 500048

Sir/madam,
My mobile [protected] balance stilling every month.
There are no vas and services activated. But service provider deduct as music unlimited. My handset is micromax. Customer care executive say me that after your confirmation we activate this service. But
I did not give any conformation. Then how they received confirmation! They are not refund my amount rs.34.56.
Please check record for my confirmation...
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I was receiving the messages while i was in abroad from april to july. But from last 3 days (24/72018), i m not getting any message. All my otp messages are coming in this number. Currently, i m in riyad, saudi arabia.
Contact number in saudi arabia:[protected]
Contact number in india[protected]
Please do the need as soon as possible to fix this issue...
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A
Aameru
from Hyderabad, Telangana
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sim not provisioned

Address:Hyderabad, Andhra Pradesh

Hi,
I lost my mobile and i blocked my existing number ([protected]) and bought new sim on same old number ([protected]) but when i insert new sim in my new handset and try to make an out going call it says "not registered on network" and i see a notification as "sim not provisioned" on my device popping up all the time. Please do the needful. Thank you

Regards,
Mohammed aamer...
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D
Dileep Kumar C
from Bengaluru, Karnataka
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not getting signal

Hi,
My number [protected] which is using from past 10 years. Now i am not getting any signals to my number & right now i am in roaming & here no docomo stores are available. Kindly check my number & activate my number asap. Now, this sim is taken by my friend name now i want to change to my name. Kindly do it asap & please change it to my name please...
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S
sangeetha chowdhary
from Mysore, Karnataka
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prepaid vas services activation

Address:Bangalore, Karnataka, 560029

Hi...have been using tata docomo service for my no past 4-5 years. I was a happy satisfied customer. But from past 1 month i am highly disappointed and irritated by such fraudulent pathetic activity by the company. I have been charged 2 times almost of 100rs for vas subscription pack which i never activated.
After calling repeatedly the so called customer care who don't even to respond to your grievances and then registering complaints,...
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Address:Pune, Maharashtra, 411030

I was not getting internet access since feb-march on my dongle (Photon number [protected] used at pune). I called for discontinue service. I was advised my address doesn't match hence service cannot be stopped. I informed i don't want to use and if not disconnected, i will not pay but i was told service will not terminate. I did not pay and service finally got terminated but i am still being charged for a period i did not have service hence...
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M
mystic manmada
from Hyderabad, Telangana
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otp sms not receiving on my number

Address:Hyderabad, Telangana

I have been unable to perform online transaction using debit card and netbanking because otp sms is not getting delivered to my docomo number.
I have contacted my bank and found that it is network issue. Recently i have not been receiving any otp sms to my number from other online services like freecharge and paytm also. I tried to resolve it through customer care but they told to change sim slot from secondary to primary, which i...
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D
dinesh900
from Abohar, Punjab
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outgoing call is stopped after converting postpaid to prepaid.

Address:Panchkula, Haryana, 134113

My outgoing calls facility is stopped from 2 months. I have converted my number [protected] from postpaid to prepaid. I have paid the remaining bill. But outgoing is stopped. Please help me. It's stopped from 2 months. There is no store in my city. Where I need to go? What I need to do? My email id is [protected]@gmail.com please resolve my problem as soon as possible....
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H
Harshita Sahni
from Etawa, Madhya Pradesh
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not receiving sms

I am not receiving messages on my tata docomo sim from past week. Please I want this problem to be solved ASAP.
I have had a conversation with atleast 3-4 executives of yours and they are not able to resolve this issue. I have even tried by changing my sim slot but it didn't helped. I then changed the settings too but it was not much helpful. Please solve my issue....
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S
Sk Babji
from Rayachoti, Andhra Pradesh
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registration

My mobile is getting can't register sim I didn't used it for a month now it's getting like that can't register sim i have to use that sim because it's office oriented my boss didn't gave any information to forward till now but now he is giving many things to be get forwarded please solve my problem if not I will loss my job I don't have any store near me because we are small town I work under a village doctor there is no docomo store near...
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S
ssriram10
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number deactivated

Address:560040

Dear Sir/Madam,

My tata docomo number ([protected]) has got deactivated a day back on 19/7/2018. This number is linked to all my bank accounts, aadhaar, Pan and would have a problem with income tax filing also.
I have also been a long time customer of tata docomo. Can you please help me re-activate my number at the earliest. Please let me know the necessary steps to get it activated.

Thanks & Regardsbr...
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K
from Bengaluru, Karnataka
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broadband

Address:Pune, Maharashtra, 411021

I want to close my Docomo broadband connection and i ahve raised a complaint in the month of April. but still till this mothn july again i am getting bill of 2500 rs i dont know what this amount is for. No executive is reciving call who promised me that they will close my account and after that i dnt need to pay a single rs. i called to customer care but seems my number got blocked couldnt get to communicate with executives....
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