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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 50

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I
ishu_97
from Mumbai, Maharashtra
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dive in now pop up

I want to register a complaint against Tata docomo, for haressing me with this dive in now Pop up, which keeps on coming in between everytime i restart the phone. If they can't shut it off for once and all then they should shut the company itself. It's useless ti keep complaining over and over again for the same problem of this pop up. It's very irritating and should be put off once and for all...
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S
SonalGTandon
from Patiala, Punjab
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refund of amount

Address:Panchkula, Haryana, 134116

Dear all,
When the services were discontinued by you we were informed that upon submission of the device and a copy of invoice of new device we would be refunded an amount of Rs. 800/- for which a period of 45 days was confirmed. Also, the same was supposed to be posted to us in the form of DD.
My photon number is [protected] and the needful was done by me in second week of Feb 2018. I am yet to receive my refunds in the case.br...
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K
KARTHIK MS
from Bengaluru, Karnataka
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customer care number invalid

Address:560066

When I call 121 or 198 or[protected] from my docomo number, it says invalid number. I am in Bangalore and the sim was bought in Chennai. I am trying to call the customer care to refund my money on some music unlimited service that was initiated without my consent. I just found that this has been happening for 3 times (Rs 75*3) for period of 20 days each. My balance came down to Re1 today. I went to tata docomo brand store 20 km from my...
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P
Prakash r.g.
from Chennai, Tamil Nadu
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recharge successful - not activated

Address:603103
Website:RC TRASANCTION ID 100007797569427 ACTIVATE IMMEDIATELY

Dear sir,

MOST URGENT

With reference to the telephonic talk vide your phone no.[protected] on 17.07.2018 at 6.36pm, I am requesting for the activation of the RC dated 09/07/2018 for Rs.22.00 not for the recharge of 5fth July 2018.

I once again re-iterate kindly activate for the RC dated 09/07/2018 at 17:33:11 vide your transaction id [protected].

Don't give false information....
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P
pravin2502
from Mumbai, Maharashtra
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internet services closure

Also received the call from Someone called Mr. BALBIR from Bandra Civil court regarding payment of Bill of Rs.895.Here I want mentioned that Tata DoCoMo themselves stopped their internet services. NOW they are expecting consumer to pay their bills and go to the tata docomo galleries (which must be closed down) to get back deposit of Rs.1000/- against the dongle. My question is why consumer do all this exercise, it is your decision to closed...
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S
Supriya Dabre
from Nagpur, Maharashtra
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account details

Address:Thane, Maharashtra, 401203

I am using tata docomo card since 2009. I have no idea about 'in whose name my card is registered'. I tried calling customer care, which gives options. As per them to talk to customer executive I have to dial 9 in sub menu. I tried it several times but did not get it. Please provide me proper customer care no. from where I will get my account name details....
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N
Nimmy velayudhan
from Bengaluru, Karnataka
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dnd

Address:Mysore, Karnataka, 570016

My request for DND is never accepted my tatadocomo number is[protected] the calls come daily 2 times regarding financial product promotion its been very disturbing and my request is accept my DND request

We regret to inform you that your request cannot be processed as we did not get confirmation within 24 hrs

their is no call center person to whom this complaint can be made as all are voice recorded service...
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Z
Zarna Sagar
from Chennai, Tamil Nadu
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balance deducted without subscription

Address:Rajkot, Gujarat, 360001
Website:www.consumercomplaints.in

Hi,
I am getting text messages from contnt as your subscription to so many nonsense things which i havent even used and my approx 100 rupees has been cut till now.
This message is coming for per day and my balance is deducted even if i am sending stop msg to 155223 and even call to 155223 (Toll free) and stop this subscription.
Now i don't have any balance in my account so i am not getting any such text message.
This...
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D
dipakdc
from Panaji, Goa
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billing after surrendering the device

Address:Pune, Maharashtra, 411038

I am being harassed by Tata Docomo from March 2018 and I am no longer able to take it further after receiving a Legal notice on mail.
I received Mail & Messages from Tata Docomo that I should shift to Airtel as their services are no longer availabe in feb 7 March.
So I Switched to Airtel 4G Services from Tata Docomo on 2nd March 2018, I had handed over the Tata Docomo Device to Airtel and was no more using services from Tata...
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A
alaypatel64
from Vasai-Virar, Maharashtra
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balance deduction

Today I received a message that I have subscribed to some service called CHITCHAT and 13.94 Rupees were deducted from my balance!..Some weeks ago similar thing like this happened and around 9 Rupees balance was deducted. But at that time I didn't complain and didn't take it seriously so I just let it go. But as it happened again, I would like to inform you about this matter and I am really disappointed as I didn't subscribe to any such service...
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Address:Pune, Maharashtra, 411030

I surrendered my device as I switched to other operator. I called the Tata customer care and confirmed the same. Later I was surprised to receive the bill. Upon enquiry they said it's the last time I need to pay the bill. I paid the bill. The following month again I received the bill and came to know that the brainy employees did not stop the services. Someone else was using it and these are demanding payment from me.
Since then they...
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P
Prakash r.g.
from Chennai, Tamil Nadu
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recharge successful - not activated

Address:603103

Dear sir,

RC [protected] and [protected] for rRs.22/- and Rs.19/- respectively on 9th July 2018.

With reference to above, I have to advise that RC for [protected] has not been activated but the amount has been deducted from my account and your receipt of successful recharge is FORWARDED herewith for your necessary action. Already 4 days lapsed and till date the same has been credited to [protected]. Please activate...
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S
swarnim taly
from Pune, Maharashtra
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unable to connect to customer care

Address:411028

I need to cancel our broadband connection as i have moved out of my place. But, there is no way i can talk to any customer care. When you dial the customer care number, you are asked to enter tata docomo phone number or circuit id. Neither of these are given on the bill or any where else. I don't have these numbers. I have tata docomo number and an account number but entering them is of no use.

Whoever designed this system...
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Address:Pune, Maharashtra, 411030
Website:www.tatadocomo.com/en-in

In may i uninstalled one application which requires text message authentication
while reinstalling process message go stuck. from then no message has been sent to any other number. my number is [protected]
i have also tried changing the message service center numbers but nothing worked till now.

i tried communicating with the customer representative directly but failed to find the way to establish the communication.br...
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Hi,

This is regarding the Message notifications being received frequently for the Bill payment for unused internet data for Photon Account number:[protected]. Please find the mail I have sent it to the below executives on 28-Aug-2017 which I have not received any explanation or response till now. And now after returned the photon device to Airtel for Airtel 4G hotspot connection. Now, I'm receiving the notification to pay the...
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A
Abhinaya Acharya
from Dicholi, Goa
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shifting landline connection

Address:403001

I have called the customer care number [protected] several times past three days, have sent emails to the email addresses provided by the representatives.
[protected]@tatatel.co.in and [protected]@tatatelebroadband.com; have sent the requested documents ( rent agreement and id proof) every time the representatives tell they would revert there's no response. we would be shifting to the new premises by 14th July and yet there is no response from...
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S
Shuchi Singh Deo
from Morjim, Goa
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asking bill payment when I have not used the connection

Address:411041

Hi sir/ madam,
I was planning to shift my house in December and so informed Tata employee to end my connection and also cleared previous bill but they didn't do that now some Rishikaysh bhale is torturing me with calls and legal notice for paying unwanted amount of 1800 . I even replied back with payment receipts but still the mails have not stopped. It's strange to see how a reputed company like Tata can get to such low heights .br...
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R
reshamiya
from Guwahati, Assam
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no outgoing call and message sending failed

Address:131301

Hello sir,
I am unable to connect out going calls from my tata docomo no. [protected]. I have sufficient balance but could not make any call and unable to send sms.I tried your un barring code #33*1234# but it's also gone failed.plz help me out ASAP on top priority.as I am a very old customer of your reliable company since 2006 and continue using your service. I hope my problem will be solved on top priority not also notify me on resolution...
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M
mukul supakar
from Delhi, Delhi
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activation of 3g plan without my notice

Address:Kolkata, West Bengal, 700065

HI tata docomo,

Last month (GSM 500L+N+1GB @99 3GPlan) got activated in Account No[protected] from (GSM TCS Special ZRP Plan ) without my permission. now they are charge me for new plan. Please tell me why i need to pay extra when i have not asked for it.
please have a look at
Bill number: [protected] is of current month.
Bill number: [protected] is of last month
Please do the needful to resolve it.br...
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M
mpeterarun
from Mumbai, Maharashtra
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otp sms not being received

Address:600078

Hi,
I'm writing from Chennai K K Nagar region and I've been having this problem with OTP related sms for the past week or so.
I'm getting other types of sms (transactional, promotional) but not OTP messages. I've tried from different banks and websites but the behaviour is the same.
I called the customer care but wasn't very helpful!
Is there any particular issue going on relating to OTP pipeline in your network.br...
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