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Tata DoCoMo Complaints & Reviews

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Updated: Aug 21, 2025
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Tata DoCoMo reviews & complaints page 47

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R
RahulShinde1990
Aug 27, 2018
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Address: Pune, Maharashtra, 411014
Website: www.tatadocomo.com

My mob no. [protected] shows error as "sim card registration failed". How can tata docomo deactivate my mobile without sending cautionary sms. I was not making call for a long time but i was getting sms in this no.

But how can u deactivate my number without sending an sms (Or email). I[censored] have deactivated, then you must give another chance to retain the number after recharging some amount. How can u totally stop my mobile no. I am using this no. For banking transaction so i can't afford to loose this no.
Currently, i am at onsite (South africa). So can't visit customer care center in india.

Please resolve as soon as possible.

Your customer care is not connecting. Please call me in my alternate no. +[protected]

Tata docomo is requested to give solution for retention of the same number. Please solve the problem on a priority basis, because i need banking transaction immediately.

Thanks,
Rahul shinde
Tata DoCoMo customer support has been notified about the posted complaint.
Sir I need my deleted messages back [protected]
500087
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    Sharon25
    Aug 24, 2018
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    Hi,

    My tata docomo number (Karnataka circle) has been temporarily disconnected. It's jus been 4 months since i moved out of india, but did keep recharging the phone multiple times to avoid disconnection. I keep receiving ads through this sim. My bank account, and all details are linked with this number and i had been using the number for the past 6 years. Kindly activate the number soon.

    Regards,
    Sharon varghese
    Tata DoCoMo customer support has been notified about the posted complaint.
    Aug 24, 2018
    Updated by Sharon25
    I did write to your customer support and received no response
    I used a docomo network for long time.the number connected with my bank account and some serious stuff.please reactivate my number
    My tata docomo number is [protected]

    internet is not working since one month when i am trying to call for complaint, they ask for number and when i put this number it, customer care is saying its wrong number.
    But when i pay bill with this number than they accept.

    i am not going to pay bill now. stop my connection.
    It subscribe s unknown services this takes out all my money which I have recharge d to my phone and when i deactivate it I shows you have not subscribed to any vas service but I have the message of subscription of vas services plz tata docomo do something and plz stop activating of vas services plz plz plz
    I've had Docomo sim for the past two years. I came to Pune from Chennai bro days back. There's been no network in my phone since arriving here. I tried recharging and availing roaming packs and the recharge succeeded. But still there's no network. I'm staying in the MAGARPATTA CITY HADAPSAR area. There's no response on the customer care numbers.
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      A
      Anki Raj
      Aug 24, 2018
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      Address: Bangalore, Karnataka, 560100

      Hi team,

      I have been using tata docomo number from 3 years. This number i am using for all my official and bank work. Currently i am out of india and receive all my otp on this number.

      But from today morning i am receiving "sim not provisioned" message.

      This number is very important for me. Can you please let me know why it's happening?

      Thanks,
      Ankita raj
      Tata DoCoMo customer support has been notified about the posted complaint.
      I want to port my number.But my number show EVD number.I am an student.Customer care and agent does not help me.3 month before i have complain. But No response.Please help me this is my main number.my mobile No.[protected].My sim does not show network.My accounts and collages had register this number please help immediately.
      Hi Anki,

      you can reactivate your number from any outside vendor, they charge around 300-400 rs to activate it. there is no response from tata Docomo.
      mayankkumar14's reply, Sep 17, 2018
      Hi Rahul,

      I am also facing the same issue and please find my complaints

      https://www.consumercomplaints.in/tata-docomo-tata-docomo-sim-not-provisioned-c2080283

      Could you please help me also, through which vendor we can contact and what is the process of activating the sim card again, since the problem is same what ankita mentioned. ITS very urgent.

      Thanks
      Mayank
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        B
        Beniwal yanke fan club
        from Gurgaon, Haryana
        Aug 24, 2018
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        Address: New Delhi, Delhi, 110053

        Hi i am laxman singh i facing many many problem with tata docomo coz i don't get upc code of my tata number [protected] i also contact with tata docomo custmer care but i don't get any solution from their. The first problem with tata docomo i facing is that i don't done any recharge on this number then my out going is also stop from last 6 month in all banks my tata number is registered now i want to port this number in other operator but i don't genrate upc code.
        Tata DoCoMo customer support has been notified about the posted complaint.
        Hello, My Docomo number [protected] has been deactivated recently due to non usage. But, I need the number back and haven't been able to contact customer care to file a complaint. could you help, please?
        Dear team

        I have Tata photon WiFi max dongle and for past 3 months I have been facing internet issue. After every 3 hours it tells me to connect again. It says no service and no network and I have to search it manual. Have made this complaint many times still no action has been taken.
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          T
          Taha Muddasir
          from Hyderabad, Telangana
          Aug 23, 2018
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          Address: Hyderabad, Andhra Pradesh, 500057

          Hello, this is taha muddasir from hyderabad. I am having a tata docomo prepaid sim card, i am having issue with sending sms to any other numbers from almost last 6 months. When i am sending an sms it always says "message not sent". I tried to contact tata docomo care their direct complaint number doesn't work, i also went to the tata docomo service care center where the response always it will get back in 15days but it never comes back. And i am having trouble due to not able to send sms. Please help. Thanks,
          Name:- taha muddasir
          Email:- [protected]@gmail.com
          Mobile no.:- [protected]
          Tata DoCoMo customer support has been notified about the posted complaint.
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            K
            KARTHIK MS
            from Bengaluru, Karnataka
            Aug 23, 2018
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            Address: 560066

            My balance has been deducted on some music unlimited service that was initiated without my consent. I just found that this has been happening for 3 times (Rs 75*3) for a validity of 20 days each. My balance has came down to Re1. I want the refund to happen at the earliest. When I call customer care, they are did not refund it. They are not talking in english even though my language is set as English.
            My tata docomo number is [protected].
            Tata DoCoMo customer support has been notified about the posted complaint.
            Kindly activate my sim
            Harsha Sajnani's reply, Aug 19, 2018
            Kindly activate my sim
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              T
              Tushar.Singhal
              from Delhi, Delhi
              Aug 23, 2018
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              Hi,

              When i am trying to forward my calls using below method:
              (Settings — call forwarding — always forward — after typing desired mobile no — turn on)
              It is showing 'unexpected response from network.'

              Am i required to get my call forwarding activated from somewhere else also.

              Please share the exact and complete procedure to do call forwarding from the scratch.
              Please respond at the earliest.
              Tata DoCoMo customer support has been notified about the posted complaint.
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                D
                Dr Aakash gupta
                from Ambad, Maharashtra
                Aug 23, 2018
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                Address: Mumbai City, Maharashtra, 400037

                Since last 8-10 months i am unable to receive or send any messages from my number [protected]. I tried contacting the customer, they give me same stupid solutions which i have tried for almost 100 times. And even after registering a complain for 3 times they were not able to solve this problem.
                I am just helpless.
                Message error code - 28
                Ims registration - not registered (I dont know what this is but it shows registered for my second sim)
                Tried resetting the message center number.
                Tried #33*1234# and #35*1234# - it shows (Call barring - connection problem or invalid mmi code)
                I even got a new sim from some sources.
                Tata DoCoMo customer support has been notified about the posted complaint.
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                  P
                  Prashant Uday Tiwari
                  from Raipur, Chhattisgarh
                  Aug 20, 2018
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                  Address: Durg, Chhattisgarh, 490020

                  The problem duration - approx 2 months
                  Am not able to receive some messages of otp, like am not able to get uber otp, microsoft password reset otp, but i am able to get other sms,, and uber and microsoft password reset otp are being recieved by other friends of mine in same circle.

                  I really need the otp sms as am not able to login to the microsoft account and uber app, without this i will not be able to get into other accounts also.
                  Tata DoCoMo customer support has been notified about the posted complaint.
                  Please solve this serious problem as soon as possible
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                    P
                    Preetam_123
                    from Bardoli, Gujarat
                    Aug 19, 2018
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                    Address: Pune, Maharashtra, 411041
                    Website: www.Tatadocomo.com

                    Hi,
                    I have tata domomo broadband at my home, but the broadband service is very poor. Most of the time the network is down. Almost every month we need to add complaint for the same. Their customer care number is also not accessible through bsnl mobile numbers.
                    We are fade up of adding same complaints again and again but no one took any action.
                    Please tell us frankly whether you can resolve this issue or not so that we can opt for any other service provider.
                    Tata DoCoMo customer support has been notified about the posted complaint.
                    I am having a Tata Docomo from past 5 years. I am having issue with sending and receiving SMS from / to my number from last 4 months. I am not able to receive a single sms from any of the number. Its important number for me, i am staying in abroad, unable to call customer service.please do something, your service is worst
                    I am not able to send any SMS from my Tat Docomo Sim please help
                    Please help me i was replaced 1 sim with my old number it was not opening what to do now
                    I used to get otp to login to my social media accounts, but i haven't received otp many times in this network and also unable to send messages from the same network to others.This is a very important to me and solve as soon as possible.If not i am left with only one option i.e, changing my network/service provider.
                    I am not receiving otps to my mobile number. And customer care people are not receiving calls.
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                      S
                      Sarvesh1985
                      from Surat, Gujarat
                      Aug 18, 2018
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                      Address: Vadodara, Gujarat, 390020

                      I don't want to continue this number anymore. I am trying to call on customer care like since a month but there isn't any technician free ever and i haven't been using since then but my bill cycle is running high instead i fully paid it before applying for a deactivation complain. Kindly look forward to my complaint and make this number deactivate as early as possible. Mob. No -[protected] (Tata docomo number) ; alternate mobile number : [protected] (Airtel number) name - sarvesh agrawal
                      Tata DoCoMo customer support has been notified about the posted complaint.
                      Today I have received an unauthenticated message of subscription of Music Slate 45 and amount deducted from my balance.
                      But I haven't subscribed any ****
                      And also my number shows roaming as I am in my home town from last 2 months..
                      Sir my sim is knot work plz help, problem is tata docomo can't register sim any mobile
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                        P
                        patsandesh
                        from Mumbai, Maharashtra
                        Aug 17, 2018
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                        Address: 401107

                        Hello, this is Sandesh. I am having a tata docomo prepaid sim card. I am having issue with sending port sms from my two mobile nos.

                        Actually i am trying to send message for "port" when i am sending an sms it always says "message not sent". On the other side i am getting all kind of message from my friends & others and i can send also but the problem i am facing that i can't send a message for the port.

                        I have tried to reach all nearby Tata docomo stores, but all the stores are shut down. Please help. Thanks,

                        Phone number = [protected] and [protected]
                        Email id = [protected]@gmail.com
                        Tata DoCoMo customer support has been notified about the posted complaint.
                        Sim card isn't recognising in my GIONEE F103 PRO mobile. I restarted then it works & after some time it happens again
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                          N
                          Nandha Lawyer
                          from Kumaralingam, Tamil Nadu
                          Aug 15, 2018
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                          Address: Chennai, Tamil Nadu, 600084

                          Sir,
                          I need the address of above mobile number. I had met this person concerning a land matter and need to talk to him before i make a purchase. I hv tried my best to reach him in vain. He lives in chennai even though i don't have his address. He needs to b urgently contacted as he is the power of attorney holder of the land. Anyone giving the address will be appreciated.

                          Nandha
                          Tata DoCoMo customer support has been notified about the posted complaint.
                          Hi,
                          Please disable the Flash messages for Internet Usage as it disconnects my Internet.
                          I use Internet to play online games and when the flash message pops up, the Internet is disconnected and it ruins the whole game.
                          Please solve my problem.
                          My number is [[protected]].
                          Thanks.
                          I am staying in abroad, totally tired with tata docomo, i am unble to receive call, sms, and even outgoing call, from past 4 months, i am using this number from past 5 years, so i dont want to lost, i am not in india so can't port, its very important number for me, please do something.when i am doing recharge it shows in balance only
                          yahnaa's reply, Aug 15, 2018
                          tata docomo had very worst service, i am staying in abroad, have maximum balance, stil struggling to receive sms, call and outgoing call
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                            S
                            Smruthi nair
                            from Nashik, Maharashtra
                            Aug 20, 2018
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra, 421201

                            Lost my Tata docomo prepaid sim and want it to get blocked. Kindly help. I've no other Tata docomo number to call their customer care.
                            I was using Tata docomo prepaid sim taken from Mumbai region in Maharashtra and the sim got damaged. Currently I want that sim to be deactivated at the earliet. Kindly do the needful to block the sim or deactivate the sim.
                            Mar 9, 2021
                            Complaint marked as Resolved 
                            Resolved.
                            Tata DoCoMo customer support has been notified about the posted complaint.
                            Sep 12, 2018
                            Updated by Smruthi nair
                            Any update?
                            Chulbuli chat
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                              M
                              Mohsin121
                              from Jalandhar, Punjab
                              Aug 14, 2018
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                              Address: 201301

                              Hi,

                              I'm the customer of Docomo family since long back but from last 1 month I'm facing problem of balance deduction each day.
                              My balance is getting deducted each day by 90 Rs and i have to call customer care each time for refunding my balance. Each time they says that balance get deducted due to VAS service activation and we cannot refund the balance as service got activated from my side after double confirmation (but i'm not getting any confirmation or anything) but after giving threaten to port the no. they refunding my balance . Now this has become daily routine of balance deduction.
                              So my concern is that i can make mistake once or twice for activating the VAS but can't make same mistake for 20-30 times.
                              It clearly seems that Docomo is deducing balance itself for which i need proper solution

                              Note - if Docomo can't provide me the solution permanently then i'm ready to port out to other mobile operator.

                              Mob- [protected] & [protected]
                              Regards
                              Mohsin
                              Tata DoCoMo customer support has been notified about the posted complaint.
                              Aug 15, 2018
                              Updated by Mohsin121
                              My balance again deducted by Rs 99 in the name of activation of VAS . Refund my balance.

                              Mob - [protected]
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                                Shivani Shetye
                                from Mumbai, Maharashtra
                                Aug 13, 2018
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                                Address: Mumbai City, Maharashtra, 400011

                                I am not getting any messages on my docomo number. Please resolve this soon. Tried calling their customer care number and I am unable to connect with it.
                                all my bank details are also sync with this number. Needs to solve this as soon as possible as I am not getting any otp and unable to do online transaction. Please resolve this as soon as possible
                                Tata DoCoMo customer support has been notified about the posted complaint.
                                My Docomo Number Show EVD number.I am an student.Please cancel my mapping.My number-[protected].My agent does not respond my message.Please Sir i am in problem.This is my main number.
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                                  annapurnavenku
                                  from Hyderabad, Telangana
                                  Aug 13, 2018
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                                  Address: Hyderabad, Telangana, 500010

                                  My tata docomo prepaid mobile no.[protected]. Since last one year i have received the messages and the messages sent by me was not going with message appearing sending failed.

                                  Since from the last one year i have suffered a lot once time i thought to change the portability but a lot of vain i have given complaint now.

                                  Hence request you to resolve the problem

                                  D venkateswarlu
                                  Mob [protected]
                                  Tata DoCoMo customer support has been notified about the posted complaint.
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                                    Walky
                                    from Madurai, Tamil Nadu
                                    Aug 13, 2018
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                                    Sir,

                                    My tata docomo walky no.[protected] was deactivated in februry 2018.
                                    When i asked for refund of my deposit of rs. 1500/- i am told that
                                    Refund cheque was sent to me in april 2018. I did not receive any such
                                    Refund cheque from them.

                                    I have reminded them by email number of times. My residential address
                                    Is already in their records. There is no change in my residential address
                                    Which is s. Ranganathan, plot no.32, 9th street, sri balaji nagar, santhoshpuram, chennai 600073.in spite of the above, they are asking for proof address. I have since sent to them pdf copy of my postpaid idea telephone bill. Now in their latest email reply, they are asking for
                                    Pdf of my aadhar number card!

                                    I cannot understand why they are adopting such tactics of delaying the refund. It is a shame on tatas.

                                    S. Ranganathan
                                    Plot no.32, 9th st., sri balaji nagar, santhoshpuram, chennai 600073.
                                    Tata DoCoMo customer support has been notified about the posted complaint.
                                    My Tata Broadband And land line has not been restored since 26/6/2018 after calling several times to the call center and also to their senior desk no response from their side.Current status still wait for some days.
                                    current status-"still saying to wait for some more days.
                                    Tel No.[protected]
                                    Tel No.[protected]
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                                      Advocate Neeraj Choubey
                                      from Bilaspur, Chhattisgarh
                                      Aug 12, 2018
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 495001

                                      Sir,
                                      My name is neeraj choubey,
                                      I am using the tata docomo number ([protected]) since more than five years, recently i have received the call/massages in my phone upto june 2018 and now due to some work, i have out of state for some time. When i have return my state of chhattisgarh, my phone not connected with the network, i am unable to recharged my number due to showing the invalid number. Kindly solve my problem.
                                      Aug 16, 2018
                                      Complaint marked as Resolved 
                                      my number is reactivated .
                                      Tata DoCoMo customer support has been notified about the posted complaint.
                                      Hi I am using tatadocomo from past 6 year but now i cant send any messeges it showing some error .i am facing this problem from past 3 months please check and give me the solution.
                                      I have been using docomo sim since 2014;
                                      due to some reason i was not able to use docomo sim for 3 months. Now the customer care service is showing my number as invalid. There is no signal in my cellphone but just a 'x' sign over the signal handle. That number is very important to me, please resolve the issue as soon a s possible.
                                      Regards
                                      AJAY
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                                        geet gharatkar
                                        from Pune, Maharashtra
                                        Aug 12, 2018
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                                        Address: Nagpur, Maharashtra, 440009

                                        Dear sir/mam

                                        I sandipkumar karchal am using your sim card of tata docomo of number +91 [protected]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my alll the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
                                        Please let me know how to reactivate my sim card
                                        Yoyrs faithfully,

                                        Sandipkumar karchl
                                        Tata DoCoMo customer support has been notified about the posted complaint.
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