Tata DoCoMo Complaints & Reviews

Hi,

My tata docomo number (Karnataka circle) has been temporarily disconnected. It's jus been 4 months since i moved out of india, but did keep recharging the phone multiple times to avoid disconnection. I keep receiving ads through this sim. My bank account, and all details are linked with this number and i had been using the number for the past 6 years. Kindly activate the number soon.

Regards,
Sharon varghese

Hi team,

I have been using tata docomo number from 3 years. This number i am using for all my official and bank work. Currently i am out of india and receive all my otp on this number.

But from today morning i am receiving "sim not provisioned" message.

This number is very important for me. Can you please let me know why it's happening?

Thanks,
Ankita raj

Hi i am laxman singh i facing many many problem with tata docomo coz i don't get upc code of my tata number [protected] i also contact with tata docomo custmer care but i don't get any solution from their. The first problem with tata docomo i facing is that i don't done any recharge on this number then my out going is also stop from last 6 month in all banks my tata number is registered now i want to port this number in other operator but i don't genrate upc code.

Hello, this is taha muddasir from hyderabad. I am having a tata docomo prepaid sim card, i am having issue with sending sms to any other numbers from almost last 6 months. When i am sending an sms it always says "message not sent". I tried to contact tata docomo care their direct complaint number doesn't work, i also went to the tata docomo service care center where the response always it will get back in 15days but it never comes back. And i am having trouble due to not able to send sms. Please help. Thanks,
Name:- taha muddasir
Email:- [protected]@gmail.com
Mobile no.:- [protected]

My balance has been deducted on some music unlimited service that was initiated without my consent. I just found that this has been happening for 3 times (Rs 75*3) for a validity of 20 days each. My balance has came down to Re1. I want the refund to happen at the earliest. When I call customer care, they are did not refund it. They are not talking in english even though my language is set as English.
My tata docomo number is [protected].

Hi,

When i am trying to forward my calls using below method:
(Settings — call forwarding — always forward — after typing desired mobile no — turn on)
It is showing 'unexpected response from network.'

Am i required to get my call forwarding activated from somewhere else also.

Please share the exact and complete procedure to do call forwarding from the scratch.
Please respond at the earliest.

Since last 8-10 months i am unable to receive or send any messages from my number [protected]. I tried contacting the customer, they give me same stupid solutions which i have tried for almost 100 times. And even after registering a complain for 3 times they were not able to solve this problem.
I am just helpless.
Message error code - 28
Ims registration - not registered (I dont know what this is but it shows registered for my second sim)
Tried resetting the message center number.
Tried #33*1234# and #35*1234# - it shows (Call barring - connection problem or invalid mmi code)
I even got a new sim from some sources.

The problem duration - approx 2 months
Am not able to receive some messages of otp, like am not able to get uber otp, microsoft password reset otp, but i am able to get other sms,, and uber and microsoft password reset otp are being recieved by other friends of mine in same circle.

I really need the otp sms as am not able to login to the microsoft account and uber app, without this i will not be able to get into other accounts also.

Hi,
I have tata domomo broadband at my home, but the broadband service is very poor. Most of the time the network is down. Almost every month we need to add complaint for the same. Their customer care number is also not accessible through bsnl mobile numbers.
We are fade up of adding same complaints again and again but no one took any action.
Please tell us frankly whether you can resolve this issue or not so that we can opt for any other service provider.

I don't want to continue this number anymore. I am trying to call on customer care like since a month but there isn't any technician free ever and i haven't been using since then but my bill cycle is running high instead i fully paid it before applying for a deactivation complain. Kindly look forward to my complaint and make this number deactivate as early as possible. Mob. No -[protected] (Tata docomo number) ; alternate mobile number : [protected] (Airtel number) name - sarvesh agrawal

Hello, this is Sandesh. I am having a tata docomo prepaid sim card. I am having issue with sending port sms from my two mobile nos.

Actually i am trying to send message for "port" when i am sending an sms it always says "message not sent". On the other side i am getting all kind of message from my friends & others and i can send also but the problem i am facing that i can't send a message for the port.

I have tried to reach all nearby Tata docomo stores, but all the stores are shut down. Please help. Thanks,

Phone number = [protected] and [protected]
Email id = [protected]@gmail.com

Sir,
I need the address of above mobile number. I had met this person concerning a land matter and need to talk to him before i make a purchase. I hv tried my best to reach him in vain. He lives in chennai even though i don't have his address. He needs to b urgently contacted as he is the power of attorney holder of the land. Anyone giving the address will be appreciated.

Nandha

Lost my Tata docomo prepaid sim and want it to get blocked. Kindly help. I've no other Tata docomo number to call their customer care.
I was using Tata docomo prepaid sim taken from Mumbai region in Maharashtra and the sim got damaged. Currently I want that sim to be deactivated at the earliet. Kindly do the needful to block the sim or deactivate the sim.

Hi,

I'm the customer of Docomo family since long back but from last 1 month I'm facing problem of balance deduction each day.
My balance is getting deducted each day by 90 Rs and i have to call customer care each time for refunding my balance. Each time they says that balance get deducted due to VAS service activation and we cannot refund the balance as service got activated from my side after double confirmation (but i'm not getting any confirmation or anything) but after giving threaten to port the no. they refunding my balance . Now this has become daily routine of balance deduction.
So my concern is that i can make mistake once or twice for activating the VAS but can't make same mistake for 20-30 times.
It clearly seems that Docomo is deducing balance itself for which i need proper solution

Note - if Docomo can't provide me the solution permanently then i'm ready to port out to other mobile operator.

Mob- [protected] & [protected]
Regards
Mohsin

I am not getting any messages on my docomo number. Please resolve this soon. Tried calling their customer care number and I am unable to connect with it.
all my bank details are also sync with this number. Needs to solve this as soon as possible as I am not getting any otp and unable to do online transaction. Please resolve this as soon as possible

My tata docomo prepaid mobile no.[protected]. Since last one year i have received the messages and the messages sent by me was not going with message appearing sending failed.

Since from the last one year i have suffered a lot once time i thought to change the portability but a lot of vain i have given complaint now.

Hence request you to resolve the problem

D venkateswarlu
Mob [protected]

Sir,

My tata docomo walky no.[protected] was deactivated in februry 2018.
When i asked for refund of my deposit of rs. 1500/- i am told that
Refund cheque was sent to me in april 2018. I did not receive any such
Refund cheque from them.

I have reminded them by email number of times. My residential address
Is already in their records. There is no change in my residential address
Which is s. Ranganathan, plot no.32, 9th street, sri balaji nagar, santhoshpuram, chennai 600073.in spite of the above, they are asking for proof address. I have since sent to them pdf copy of my postpaid idea telephone bill. Now in their latest email reply, they are asking for
Pdf of my aadhar number card!

I cannot understand why they are adopting such tactics of delaying the refund. It is a shame on tatas.

S. Ranganathan
Plot no.32, 9th st., sri balaji nagar, santhoshpuram, chennai 600073.

Sir,
My name is neeraj choubey,
I am using the tata docomo number ([protected]) since more than five years, recently i have received the call/massages in my phone upto june 2018 and now due to some work, i have out of state for some time. When i have return my state of chhattisgarh, my phone not connected with the network, i am unable to recharged my number due to showing the invalid number. Kindly solve my problem.

Dear sir/mam

I sandipkumar karchal am using your sim card of tata docomo of number +91 [protected]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my alll the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
Yoyrs faithfully,

Sandipkumar karchl

I had tata photon connection earlier with number [protected] and i cleared all my arrears and due to very poor signal i requested for connection disconnection in december 2017 and customer care service person agreed for the same. Also the tata photon service is discontinued in my area since jan 2018 as per the multiple messages which i have received. I requested the customer care multiple times and even after 7 months my connection is not disconnected still and i am getting legal notice asking me to pay the amount though i have not used the photon device and in my area photon connection itself got discontinued. Can you please tell me why you are asking me to pay the amount even after my request for connection disconnection and how you have charged for the area for which tata photon connection itself got disconnected.