Tata DoCoMo Complaints & Reviews

I took a new connection from a shop (Auro Meera) near Chennai One Software Park in Thoraipakkam on Sep 20th and gave all required documents. After 10 days, the outgoing calls were banned and when we called up customer care they said they don't have the required documents. From that time onwards we have been following up with customer care and the local agent but the only thing happened is that on October 13th the connection has been...

Dear Sir,

I am Mr. Kalyan Chakravarthy having good faith on TATA organisation took TATA DOCOMO sim in the month of Aug 2009 bearing number 91 [protected].

I am having two complaints regarding this.
1. Week signals or no signals
2. Cannot make calls or receive calls to and from others.

There were three towers around my colony, but i am not getting signals in my house (individual house...

I bought a new docomo sim with phone no[protected]. When switched on the phone an error messeage was displayed saying sim registration failed. Retailer told me sim will be activated in 30mins. Its now almost 4hours still saying no service. pls help me
SR No:[protected]
MSIDN:[protected]...

Sir,
I had purchased a tata docomo sim 1month ago.It worked properly for 3-4 days..then it started hanging my mobile phone..i have two handsets sony ericsson k790i and nokia 5200 the docomo sim is hanging both the phones...
many of my friends have the same complains..their phone is also hanging due to docomo sim...and the phone needs to be restarted many times......

Sir,
I have purchased this SIM card on 12.09.09 & within 3 hrs it got activated, But on 15.09.09 it disconnected. There is no out going calls even iam contact (121) customer care there is no response, so please hel me

our sim no:[protected] Thanking you sir,
...

I was really excited last evening when i brought a new Docomo prepaid sim card. But to my surprise since today morning when I came to work there is no network and there is no way I can reach people. Please take my sim back and give me a refund. It sucks big time, I wonder why am i carrying a cell phone when I can not make or receive calls on it. Such a waste. I had great expectations from Tata but this is a SHAME !! It is not even close to...

Dear sir,
I am a resident of Kolhapur. I had purchased Tata Docomo sim card on 19th October,2009 and submitted all proofs required on that very day and was assured that my card would be activated within 1 hr but nothing of this sort had happened. I have already lodged a complaint with the customer care service of DOCOMO but it seems that no action was taken.
It has been 3 days and i have not been able to use the service.Customer...

I'm getting fed up with tata docomo services.
I bought my sim 2 months back in bangalore. I'm not getting incoming calls and sometimes even sms. When i give STD calls to reliance there is almost always some cross connection.
Further, even the call to customer care gets disconnected due to poor network.

If nothing is done I will soon change to some other service provider....

I made an application for Tata Docomo postpaid connection on Wednesday, October 14th morning. The dealer told me that there would be a verification at my residence address the next day and immediately after that, my connection will be activated. I’m still waiting for the verification.

Secondly, the MRP printed on the sim card pack is Rs.35/-, but the dealer charged my Rs. 650/- (500 for security deposit and 150 for sim card)....

Today 19.10.2009 afternoon i was trying to call on one std number which was not getting connected through tata docomo number was getting connected through my vodaphone number. so i called up the customer care of tata docomo in the afternoon 12.35 the customer care associate said hello this is - sunil and how can i help you then on wards instead o[censored]nderstanding the problem he started proceeding the call towards the service request i said...

Sir,I recently brought a tatadocomo sim card .Which got blocked by mistake while going through security settings.Now it is asking for PUK code.kindly reply me soon with the correct puk code.My number for the sim card is.-[protected]....

sir,
I am a govt. officer in central excise & customs and i took a new prepaid mobile connection of tata docomo and submitted the proof of identity and address. for proof of address i submitted the letter from a gazetted officer in the tata docomo outlet on 17/09/2009. now on 15/10/2009 they closed the connection without giving the intimation of closure of connection.
on talking to customer care they do not give a clear...

Hi,

My name is Gopu. I took a prepaid TATA DOCOMO number([protected])(SIM No.[protected]). Obviously we need to provide proof to take a number. But my number got disconnected after some three weeks. i contacted customer care and on their request, I submited the proof once again. But no actions done.So I contacted Nodal as well as appellate officer. But the fun is same person Mr.Pavan took the call and acted in a...

my out going has been barred from about 12 days.i submitted all the proofs again.but connection is not given yet. mobile number is [protected].my sim number is[protected]...

,
i have purchased a tadocomo sim in last month at 11 sep.2009 for he cast of 350Rs. Retailer told me that you will get 21000seconds talktime
but retailar is bad person, he do not activating my number ,means he is not sending activation message to company, also he is not recharging that number. Now a days that number is temperarily working means it is not on my name ,now i am out of station,
that why i can't approch...

Dear Sirs,
I am a resident of Naigaon(west),Vasai, a suburb of Mumbai. I recently purchased a Tata Docomo sim card and was recieving a good network coverage. However last week due to some technical difficulties caused due to heavy rain the tower for docomo got damaged, causing zero signal strength in the entire area. There have been no technicians attending the problem. We have gone for a week without network coverage in our homes...

[protected][protected][protected][protected]
From: Arbind Upadhyay
Sent: Mon 10/12/2009 11:16 PM
To: lisiten.[protected]@tatadocomo.com; nodal.[protected]@tatadocomo.com
Subject: Complaint for Disgusting service and Fraud


Dear Team ,
Still My Outgoing call not activited.Today I was forced to deposited 500Rs in TATA Outlet at Prateek Nagar Vishrantwadi...

I using tata docomo no [protected] I lost my sim card so I called to customer care to buy duplicate sim .they asked which area belongs u I said ayanavaram,ch-23,tamil nadu and they said go to suresh travels and mobile connect ,ayanavaram,ch-23 ct no-[protected] and give your proof and passport size photograph. I went to suresh travels and mobile connect and submit my proof on sep 22 09 and I paid rs100 for duplicate sim and they said...

I purchased a Tata DoCoMo postpaid connection early in the month of October 2009, on 4th Oct I realized my outgoing service I barred immediately I called up customer care and got a reply stating its due to negative address verification, I informed the executive that no one from verification department has turned up to my residence for verification, he said I have to continue with barred outgoing service till 7th October as re verification...

Dear Sir,

My outgoing calls is not going due to call baring service.I have gone to Galary of Tata Indicom of
Dombivali(W) office. But they fail to solve it. I have also submitted the Driving Licence Xerox but still
it is not solved.My Mobile No. is [protected]. I have also given the complaint to the customer care
service . They give the complaint id which is NWK09189194. They also tell me to solve this...