Tata DoCoMo Complaints & Reviews

I have this miserable experience with Tata Photon since I have taken 2 months ago. I may have called their call centre atleast 15 times in two months.. I have a corporate connection from Tata Photon, 10 GB for 1000 rupees, that is great you may think. First of all I hardly use 3-4 GB per month., but the Tata Photon sales guy convinced me to take 10 GB saying I could change the plan any time. Ok fine. there starts the story. It seems they...

SIR MY NO. IS [protected]AS I GOT CALL FROM THE COMPANY ON 27 FEB 2010 THAT IF I RECHARGE WITH RS. 25 I WILL GET FULL TALK TIME AND DAILY 3 MINUTES TO TALK TO ANY LOCAL MOBILE. AND THEY SAID THAT I WILL GET RS. 20.67 AT THE SAME TIME AND ALL OTHER BALANCE WITHIN 72 HRS BUT I RECHARGED WITH 25 AND TODAY ITS 9 MARCH AND I DID NOT GOT THE ABOVE SAID BALANCE AND WHEN I CALLED CUSTOMER CARE MANY TIMES FOR THE BALANCE THEY SAID TOMORROW, AND ONLY...

respected sir ,

this is subhadip banerjee i am cmplaining on behalf of my sister who lives in srirampur(west bengal), she is getting abusive fake calls from [protected]. this culprit i have located is in a place called rangareddi in amdhra pradesh. this person is calling from several numbers and the person is beali speaking. so it is my urgent request is to take some serious steps against this person...

Hi
This is Prashant Mahajan. I am using TATA DOCOMO since last 6 months.
From last two weak I am facing very big network problems. Even in Pune city I was not reachable on mobile. I had to bear loss of new job oppertunities.
TATA DOCOMO is not providing basic service to customer, by this way they will be lossing lot of customer. I am very upset to have this kind mobile service....

i have tata docomo connection postpaid from 16 sep 2009 my unbilled increases becoz tech. fault of tatadocomo and i have to pay that amount finnally when bill is generated that unbilled amount doesn't show in my bill excess payment shows this kind of thing happened to me 2 times and they have barred my out going calls becoz of that i have always paid i want my excess payment back 1858 becoz this is postpaid connection not pre-paid cheating...

Respected Sir/Mam,


I am Diptesh Mishra from Rewa (M.P.) . Right now I am in INDORE . I am doing MBA at there. I am facing one very big problem.

One day I read a advertisement for Tatadocomo tower and there were some contact no. as [protected], [protected] . and where I called and there were two lady Ms Sivani and Preeti ,with whom I talked about establish the tower in my village...

the worst service ever ... i took my card a week ago from marol (mumbai) .... and i work inside filmcity ... and in both the places the network extremely weak ... sometimes it goes up sometimes its not there ..
its the poorest form of service ..

and currently i am in nasik in nasik road area .. .and there is absolutely no network here.. no ups no downs .. i get full range for airtel vodafone idea ... but the tata docomo...

My no is 0-[protected], and I am unable to call any number and the Tata Docomo connectivity is so pathetic that I cant even call Tata Docomo customer care also. So I cant complain to them also and I am left in the situation where I cant use my mobile properly....

I am facing so many problems. when i am dailing a number it is hanging, when i am opening inbox in that time also hanging. contuniously my hand set is restarting. automatically my battery charge is discharging and it some time it will be switch off.for these problems i have changed another mobile alo but i am getting the same problem. so i am finilised no problem in mobile. problem is only in the TATA DOCOMO SIM CARD. plz help me........idont...

I recharged for 95 in Tata Docomo to enjoy Day uases of 200 MG and 4 Gb of Night and per plan. This pack was worked 4 to 5 day properly. after that they were charing me for any uses, even I have balance data uses in my account. When I talked to cutomer care, they inform me various reason for charges which is not true. I don't understand why Tata Docomo started such pack which noly meant to cheat people. My Tata Docomo No. is [protected]....

My Number:[protected]

As I am sending some SMS to one TATA DOCOMO number of Maharashtra [protected] is getting delivered so late... And even the same number or any other number like [protected] sends SMS to my number. I am also receiving those messages so late approximately after 20-25 minutes late.

So what the hell is going on with the service of TATA DOCOMO..

So please help us to get my problem...

sir,

i have been using an tata docomo number of my brother whose name is A.SIVAGANESH. in the month of january i lost my docomo card which is a prepaid card so i couldnt collect any information of my past call record which includes incoming as well as outgoing details.now i am in need of the call details from my docomo number in the month of December 2009.the number is regiistered in the name of my brother A.SIVAGANESH and...

We have a very worst mobile coverage in Mumbai especially in Worli and Prabhadevi offices and homes. I already complained about it to docomo service center, they reacted for my complaint and they provided full network for that day ONLY. Same n/w problem from next day onwards. Please provide a better network coverage to get more connections else Docomo will loss their valuable customers....

Hi,

I'm experiencing a piculiar problem with Tata Docomo connection in Bangalore. These guys are not at all responsible to reply back to customer complaints at all.
Here is the mail I sent to them for my problem:

=================================================
_____________________________________________
From: Abhishek Bhatta
Sent: Wednesday, February 17, 2010 1:31 AMbr...

To whom so ever it is concerned.
I was gifted a Tata Docomo connection Post paid 4months back.Later as i was unhappy with the post paid services i requested for a prepaid migration.As everyone is aware unless and until the outstanding has been cleared no service provider will give the changeover.But to my surprise/shock i received a legal notice from Tata docomo stating that i have an outstanding of 797/-.Also i have been using other...

We the residence from Tamtalao, Vasai (West) in District Thane (401201) are facing Indoor & Outdoor Network Problem for last 6 Months i.e from August 2009. Many o[censored]s had launching complain from last 6 Months. But till today our complains reguarding Network has not yet solved. Due to Network Problem we are not able to Make & Receive calls, Send or Receive SMS OR use GPRS/EDGE (Internet) on Mobile.
So please see to the Network...

My mobile number is [protected]
City : Mysore , Karnataka state, India

I had activated 95Rs GPRS plan on my mobile in jan 2010. It worked fine for the first 2 days then from 3rd day no internet connection

I have called costumer care some 15 - 20 times spoke to supervisors 4 or 5 times Including twice to NODAL officer still no solution

They are not even taking care in getting complaint...

hi..

I.m using Tata Docomo from day1 launch in Bangalore.. i had activated call me tunes n the bad part is i pay Rs 30 everymonth for Tata Docomo to promote their call me tunes.

Wen a caller calls me, he hears the portal of Docomo which gives the details of how to copy the call me tunes n it lasts for 8 to 10 secs., wer i pick the call before that time n finally the person who wants to call me end up listening...

Hi,

I am using Tata Docomo prepaid sim, they say that call charges whether its STD or local, it is charged at 1 paise per second, however this is absolutely false. When i do one local call, mobile to mobile. If i am speaking for 20 seconds also, balance will vary every time and it will not cut exactly at 20 paise, it will be more than 5 or 6 paise. Its absolute cheat for the customer. If this is happening customers will end...

Dear Sir,

I have a complaint against Tata DOCOMO, it has been a week since I am following up with the TATA DOCOMO outlet on Bajirao road in Pune, they yet don't have an application form for the Postpaid service of DOCOMO. I am simply fed up. I need the connection urgently but people just don't seem to be bothered of having the Application forms. TATA DOCOMO will lose customers due to this negligent attitude of the...