Tata DoCoMo Complaints & Reviews

Dear Sir,

I, Amit Agarwal, S/o- Krishan Agarwal, resident of daily market, rourkela. My problem is very genuine. I took a SIM Card bearing No.[protected] from rourkela distributor, 10 days back. Earlier my connection was ok for 3 to 4 days and i really satisfied their service. But unfortunately, i am very sad to inform you that my connection has been outgoing calls for the last 4-5 days. Customer care service and my retailer/distributor didnt bother to call me at least once. I spoke to customer care many times but the result being NIL. I had submitted all my requisite documents to my retailer twice. I had been suffering because of their negligence. I am being forced to approach to customer court by staff/retailer/distribution of TATA DOCOMO. I am unaware of what kind of document they want from me. I had submitted by a copy of Driving Licence, as per their requirement. Sir, Kindly do some needful job and make me sure that my connection will be ok with immediate effect. Thanking you in anticipation.

DEAR RESPECTED SIRS,

AS I HAVE TAKEN NEW POSTPAID CONNECTION AFTER VERY PRESSURED MARKETING PHONES FROM MS. SASIKALA OF M/S. RKG MARKETING ON 23RD JULY. THEY ASSURED THE QUALITY SERVICE. BUT AFTER THAT NO BODY TURN BACK TO ME OR EVEN I HAVE NOT RECEIVED COURTESY CALL FROM THEM. AND MEANTIME I HAVE BEEN INFORMED ABOVE SAID OFFICES THAT, I WILL GET THE GPRS CONNECTION FROM DAY ONE AFTER ACTIVATION. I HAVE SENT SO MANY REQUEST SMS, EVEN THEY CAN CHECK FROM MY OUTGOING SMS LIST. AFTER SO MANY CALLS TO CUSTOMER CENTER THERE WAS NO RESPONSE TILL DATE. YESTERDAY[protected] AFTER LONG ARGUMENT WITH ABOVE SAID OFFICE MR. K. GURUVAYURAPPAN CAME TO MY PLACE AND HE FAILED TO SEND A GPRS SERVICE REQUEST SMS, WHICH I HAVE SENT EVEN SO MANY TIMES ALREADY. I HAVE ALREADY USING 3 OTHER CONNECTIONS FOR MORE THAN 5 YEARS WHICH, I HAVE SENT CANCELLATION LETTER AFTER ABOVE SAID OFFICE ASSURED THE SERVICE. TODAY ON[protected], MORNING I TRIED TO MAKE 1 URGET CALL THEN I HAVE RECEIVED THE ANOUNCEMENT OF TEMPORARY DISCONNECTION AND ASKED ME TO CONTACT CUSTOMER SUPPORT. WHEN I CONTACTED THEM THEY CONFIRMED WITH NEGATIVE REPORT ON ADDRESS VERIFICATION. WHAT I HAVE GIVEN PROOF IS MY OWN HOUSE ADDRESS WHICH I AM LIVING THERE FOR THE LAST 7 YEARS AND MEAN WHILE I HAVE GIVEN MY PAN-CARD PROOF AND MY VOTER ID CARD. AND I AM RUNNING ONE COMPANY M/S. M.S INFOTECH AS REGISTERD ADDRESS I HAVE GIVEN MY VISITING CARD ALSO. WEBSITE ITSELF DESCRIBES MY ADDRESS AND LAND LINE NOS TOO. AND EVEN MY COLONY WATCHMAN WILL ANSWER FOR MY NAME OR MY VILLA NUMBER IF ANYBODY MADE ENQUIRY. EVEN THOUGH I HAVE RECEIVED ONE SMS TODAY 02-14PM REGARDING NEGATIVE REPORT ON MY ADDRESS. AS THOUGH I HAVE PROVIDED MY ADDRESS LANDMARK TOO. EVEN THEY CALL TO ME ON MY ALTERNATIVE NUMBER. BUT THEY DID NOT. IN THIS I HAVE LOST SO MANY BUSINESS AND MENTAL TORTURE. IF THEY ASKED ME FOR SOME OTHER PROOF FOR ADDRESS I HAVE RATION CARD.

PLEASE GET ME THE APPROPRIATE SOLUTION AND GUARANTEE THAT ANY OTHER CUSTOMER SHOULDN'T EFFECTED LIKE THIS.

YOURS FAITHFULLY

M. J. SATHISH RAO.
[protected]

SIR,
I HAD PURCHASED A INDICA VISTA CAR FROM PANDIT AUTO PUNE, (HIRA BAUG) ON DEC 2008 NAMED MUKESH PREMCHAND SHAH (MH 12 FF 974) I RECIEVED DAMAGED PARCTIAL TRAY WHICH WAS PROMISED TO BE REPLASED IN WRITTEN YET NOT CHANGED TILL DATE 26 JUNE 2009 7 MONTHS WHY DO U SELL VEHICLES WHOSE SPARES ARE NOT AVAILABLE FOR MONTHS PL. DONT PROMOTE WRONG CARS.

2. I WON A MOBILE PHONE IN YOUR SCRATCH CARD SCHEME IN DEC YET NOT RECIEVED AFTER FOLLOW UP FOR A LONG TIME WITH DEALER SEVEREL TIMES.BUT NO RESPONSE OTHER THAN WHAT CAN WE DO IF NOT CAME FROM TATA. I THINK U'LL DID A FROD AND FOOLED US.

3. I WAS TOLD THAT I WOULD RECIEVE A FREE TATA CARD MEMBERSHIP WHEN I PURCHASE A VISTA CAR. NOT RECIEVED.

4.I PURCHASED CAR IN DEC 08 I RECIEVED MY R.C BOOK REGISETERD IN JUNE 08 MONTH MANAF DATE NOV. WHAT KIND OF SYSTEM IS THIS BEFORE MANAF REGESTRTION.

5. FOR EVERY FREE SEVECING I NEED TO PURCHASE A AVERAGE IMPROVMENT LIQUID FOR WHAT SHOULD I.

Respected sir/madam,
I am using the 5 tata mobiles in my home. but i have not network in my home. this is not only my problem. this is all tata phone users problem in this area. so i hope you will understand my problem. and will set the router in this area. i am giving my address. you can check out network problem in this area. and if you will set the router in this area that is more beneficial for tata company. tata indicom users can be increased. so i hope you will do the action of my request.
thanks and regards,
mr. Suhas
[protected].

address:-
Darshan Bhavan Bldg,
ganesh chowk,
bhatwadi,
kisan nagar no-3,
thane.(w)
pin-400604.