Tata DoCoMo Complaints & Reviews

I have been a customer of Tata Docomo since septemer 25.
I had activated cricket alerts in the first month. and now i am not able to cancel these alerts and my balance have been deducted 4 times even after i asked the customer care of Tata Docomo and followed all the steps to cancel it.

They are giving me some 3 ways to the same thing and interesting thing is that none of them will work. The steps are

1....

I bought TATA photon connection (A/C no[protected] on 28th May 2009. I was told 20 GB free usage, the breakup for this usage was not explained to me. I did not receive any call from TATA to explain the plan after activation. My TATA landline (which I was using for the past 5 years) was clubbed with the Photon connection without any prior notice.
My credit limit was Rs. 4300/- (Copy of which is attached) and I have received a bill...

I was looking for a Post Paid connection which provides unlimited STD calls within the network. I went to this Tata Indicom centre(near Forum, Bangalore). On inquiry I was explained that there is a plan 799, which provided inlimited STD calls between Tata to Tata(indicom as well as Docomo).
The sales person also gave me the catalogue showing the plan he explained. I was very happy to get the connection and applied for it and got the...

Hi,

I have taken Tata Docomo prepaid connection some time back and everything was working fine until this morning. But suddenly the network is gone from 9 AM this morning and the message "Emergency Calls Only" and "No access to netw." started appearing and I am not able to make or receive any calls. This is not the case only with me, but many people from my company are facing the same issue. And miraculously...

where to begin? this [censored]ing thing works about 12% of the time, and when it does it has the speed of my internet connection 10 years ago. [censored] YOU. my relationship with the internet is like that of a crack addict with cocaine. i am [censored]ing going nuts because of your horrendous product....

Hi,

This is Syed Abid from Mumbai, I have a Tata Docomo Prepaid number on 2nd jan i went to your 4 to 5 outlets to buy recharge coupon but could not get one than there was a dealer who handover me 2 scratch card of Rs 25/ * 2 = Rs 50/- now the card he handed to us were tataindicom card which were again a waste for us as it was not going to work. Now when i called the Tata Docomo helpline number there was Girl name Ms Pooja...

I had bought a DOCOMO SIM and gave my ID Proof on the time of purchase. But the it disconnected because of ID Proof mismatching. Then I produced my ID proof ones again and re opened the connection. After few months they again disconnected the outgoing calls of the connection by saying mis matching of ID proof. The out going of the connection barred approximately 1.5 month before and the incoming is not barred yet. I had complained many times...

Outgoing calls from TATA DOCOMO Prepaid GSM no. [protected] is barred. The Customer Care division is accusing me of non-submission of relevant documents as per TRAI regulations although I had submitted all relevant documents to the retailer/agent just at the time of taking the SIM. One Mr.Chakraborty even came to my residence for address & identity verification. I am still suffering for no fault on my part....

Sir,

I am having TATA DOCOMO GSM card in my CHINA Mobile. But it is not responding.
my
IMEI No [protected]
IMEISV No 78

So please make my sim to work.

Thanks...

i have purchased prepaid sim of said service provider on 9/12/2009.after submitting required document. but till today sim is not activated, after personally visiting to gallary twice/ thrice the rude behaviuor of attendents the service provider is not interested to activate the sim. the responce is very disappointing. i feel service provider is ' BAKWAS'....

i am using tata DOCOMO GSM for 5 months. from the day i brought i am getting 1 point tower inside my home.all other network are 4 points tower getting inside my home except docomo. i am unable to make a call due to poor network coverage and also i cant recieve a call.always busy or network failure error i am getting while dialing a number.i have to come out to road to make a call. i am in Tamilnadu circle (pondicherry).in many places inside...

Dear Sir,

Pls note below 2 numbers are coming switched off since last 5 days and are out of reach since dtd 21/12/09.

[protected]
[protected]

I hereby request you to pls let me know the identity of the person holding these numbers.

The person has opened a movers and packers company and is doing frauds.We are bearing heavy losses due to this.
Your help will make me register...

I am having tata docomo Sim There is always a network problem in kalyan -421301 , area .I have Emailed them The Complain at cs.tatatele.in . But called me & told me That we Cannot Provide You Any More Network . The nhetwork Strenght is worst it Has made My expensive Phone a Dabba Phone ,Inspite of spending huge expenses on advertisement please provide us a proper network...

Iwould like to draw your attention regarding cheating of customer by hte branch office of this company by the Bartand, Dhanbad branch of this company as I took connection of internet from this company and intalled on my laptop on 12th november 2009. One month free service was provided by the company for internet service till12 december 2009 thoughwe had opted under 'Budget 150' postpaidplan for Rs.150/month. But dealer without informing...

Dear Sir/Madam,

I am flabbergast at such miserable customer care representatives being appointed for such big name as TATA's. I am a customer of TATA DOCOMO since September. On one fine morning of October, i was exploring the Dive In service and i activated the service called as 'Love Quotes' and i was levied a subscription charge of Rs.30 on 17th Oct. So i used to get nice,lovely,expensive quotations in the...

Sir/Madam
I am using tata docomo gsm prepaid card no.[protected]. i live in nagpur.
there is no mactch my addrese for my add. prof. i had tried to contact costumer care center but it is not possible to contact them. i have submitted my draiving licence as required document along with passport size photo. please help me to solve this problem....

Dear Sir,

Through this letter we want to bring to your notice that some mobile tower is being erected Boduppal, near Grampanchayath, on top of Kotta Krishna Goud House, Boduppal, Ghatkesar M, R.R Dist, Hyderabad – 500039.

We have already discussed with mobile tower installers and company (Tata Service providers) about the issues, difficulties and concerns of all of the residents around this house. A separate...

WORST CUSTOMER SERVICE EVER::
Team,

Sorry to write such subject line however it does reflect exactly how my situation is.

I'm very sad customer of TATA DOCOMO, with number-[protected]. facing OUTGOING SMS PROBLEM since very 2nd day.

Below is the series of complaints for the same issue & TILL DATE have spoke to number of agents & TLs but NO RESOLUTION IS GIVEN.
NWK 09428471...

Am from coimbatore and started using TATA DOCOMO GSM few months ago and during recent days I am unable to make outgoing calls due to busy network always and I am fed up with TATA DOCOMO WHILE MAKING OUTGOING CALLS and worried even about my incoming calls .Instead of giving good service to the existing customers I don't know why corporates like TATA DOCOMO are simply adding millons of new subscribers monthly with out upgrading their...

I bought TATA DOCOMO sim card 3 months ago, I already had submitted essential documents. After 3 months Company barred my outgoing call saying my documents had not recieved,I again submitted it to the dealer. Even after 5 days of submitting my outgoing call is still barred. They said company has not recieved my documents. I confirmed with the dealer that he has submiited the documents. When i visited local outlet of TATA DOCOMO in Thane,...