Tata DoCoMo Complaints & Reviews

Urgent reminder of my past complaint

Dear Sir,
This is an urgent reminder to my un resolved problem. Problems are resolved mutually and with dicisive facts. You can not find your own employee and blame on the customer.

I made the complaint very specifically that I was going out of station for more than 15 days, for which I had informed your fund manager, handling my case. He did it all in my absence...

Sir namaskar
my complain no: GBL09094470
GPRS DAY BALANCE IN KB 99340,
GPRS NIGHT BALANCE IN KB 2078650( FIR V MERA MAIN BALANCE SE 1PAISA/KB KI HISAB SE CUT HO RAHA HAI.)
24th jan evening me main tata docomo ka sim liya aur 48 ka gprs plan liya day 100mb and night 2gb.pr 25 jan ko tata docomo k taraf se 5rs pr day 10mb till midnight ka palan activat ho gay main 20time costomer care ko fon kar bola ki maine es...

Hello

My name is Jitender & I'm from haryana. I recently bought a tata docomo gsm sim and subscribed for a gprs plan through a special recharge of Rs.48/-. Its been about 2 weeks & I'm experiencing some serious problems from this gprs from the day 1. In the day time from 7am to 11pm, it works fine. In fact the speed of surfing & downloading is a lot better than airtel or any other. But when the night time...

Hi,

I have been using TATA Docomo prepaid a over a month now. Suddenly one night(26thJan, 2AM-7AM) the available balance of Rs. 311+ was deducted. This came to my notice during the day about 2pm when I tried a make a call, it said insufficient balance.

On contacting the customer care they have provided me a docket number GBL09094502 and was told that they will respond by 28th JAN 8.00PM.

There...

I took TATA DOCOMO Postpaid connection in Aug 2009 and used for a month and I was not satisfied with the service(signal reception) and I raised a cancellation request by end of august. They didn't cancel my connection even after following up many times. I had discarded the SIM card and was not using it also. But they called me back in Jan 2010 and said that I have amount due on my TATA DOCOMO Connection and asked me to pay it. I told...

My Number [protected].
I've registered complaints twice on the call center regarding MMS.

As I am using Sony Ericsson w980 phone. And if somebody sends me an MMS i get the SMS that u've recieved an MMS and to check the MMS go through the website mms.tatadocomo.com/mms/ using the given userame & password. While i'd all the valid settings for MMS nd GPRS.

Still my problem is not resolved.br...

sir i recharged 95 rupees special voucher for gprs monthly pack. Free usage of 200 mb Date of 18.01.2010 at 6.30 pm. Still now if i used gprs deducted ammount in my main account balance not in to my free mb. I complaint more times to customer care. They replied 19 th jan . They said i used tata docomo dive in this is the cause me deducting the ammount. But i didnt used tata docomo dive in. Just i use only TATA DOCOMO INTERNET but the ammount...

From last December I am using TATA DOCOMO mobile service provider. On 8th of January they had introduced a "Hello Tune" in my mobile Nr. ([protected]) without my consent and slapped a charge of Rs. 45/- for that. It was so irretating, I stopped that very next day. But to my surprise, again yesterday (20th of Jan) they connected the same Helllo Tune to my mobile and again slapped Rs. 45/- to my account.
Being a legal consumer...

My new mobile,nokia 1209 get hangs when tata docomo sim is in use.I can not even switch off the phone.I have to remove the battery to re -operate it.The customer care of tata says that some of selected handsets were not work with tata docomo sim.i want to use my tata docomo sim with my nokia 1209....

Here I would like to make an appeal to Indian Customer for not to go for TATA Docomo as its service is too bad both in terms of its network and Customer Problem Solving.At its Customer Care, differen reasons are cited for a problem in yours service at different time.
Although there plan and tariffs are quite attractive and attracts customer towards its service, but once you become its customer then all these special and innovative...

This is reagrding the post paid TATA DOCOMO connection [protected] on behalf of Mr. Nitin Teredesai. I have paid security deposit Rs. 500 for getting the service which was supposed to be refunded after discontinuation of services. This connection was deactivated due to negative address verification report from their side.
However I am awaiting the deposit amount paid for getting Tata Docomo postpaid sevice. I was told by Tata Docomo...

hi



my name is dharamsingh tamatta my docomo mobile number is [protected] i am receiving unwanted calls and sms from docomo promotion advertisement and for caller tunes i have wrote last month for same and i have call many times to stop all this things always i listen that calls and sms will be stop now but on last sunday at morning 9.30 call to customer care number after recd one more call i shocked to listen...

Sir , I am submitting all the details of efforts and correspondence for getting back of my lost SIM card.
pl initiate the action at the earliest. Main mail is as follows:

'' Sir/mam,.

Iam fragile to say your Customer Care as Customer trouble services because of
1. you have called me twice to your office including today on sep 26,2009
2. ...

Hi,

I have been recieving lewd text messages from unknown person. The person has been using two numbers. The numbers used are '[protected]' and '[protected]'. These numbers are of Tata Docomo service provider from Chennai circle. Kindly let me know the name and address of the mentioned mobile numbers....

Hi,
I wanted to buy a TATA DOCOMO Postpaid connection, hence provided all the relevant documents (PAN Card, Company HR Letter, Airtel Landline Bill for address proof & 2 passport size photo) to the agency who contacted me. The executive who took my documents informed that I would get the sim card in 2-3 days, which never happened and I repeatedly started calling him for the same. He started giving me a slip and one fine day...

Hi Team,

This is regarding a legal notce by Tata Tele service dated 16th Dec 2009 and 6th Jan 2010. Though I have asked (Customer care) to cancil my post paid connection ([protected]) they kept the line open and now asking me to pay the bill which I have never used.

I got the legal notce along with multiple calls from tatadocomo to pay the amount. And I always asked them that the connection should have been canciled...

Dear Sir,

I am a subscriber of Tata Docomo (Mob.No.[protected]) for over a month now. There are a number of problems I have been facing since I took this connection. There is call dropping, poor signal strength in main city area, the calls do not connect and problems in sending and receiving SMSs.

I have lodged complaints several times on theire help line number 121 but to no avail and to date the problems persist.br...

MY name is eldhose
my tata docomo number is [protected](kerala).
I submitted 4 times my id proof for the same number. The outgoing from this number is allowed for some days. They now debarred my outgoing calls and asked again submitting my ID proof for the same number.
I have no idea about my submitted ID proofs. I am afraid that anyone took another connection using my ID proofs. please help me for the same....

For tata docomo complaints, post in the following URL.

http://tatadocomo.com/feedback-complaint.aspx

Good luck....

i am from coimbatore and i am using docome for 3 months, my docomo number is [protected] for which there is no signal for making outgoing or receiving incoming calls, its a post paid connection and the rent is 299, i gave a complaint to them for not having signal and they told that the problem will be solved by 48 hours, after which there was no response when i inquired they told that the complaint is already closed. i told i cannot pay the...