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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 53

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A
Achandrahas
from Pune, Maharashtra
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not able to port my number

Address:Thane, Maharashtra, 400602

I am old customer of tata docomo since more than 12 yrs. But tata docomo decided to stop their cdma services and they informed their customer. After taking decision they have to give option their customer whether they want to convert their number in gsm with tata docomo or not.
But they dont gave or covert their accounts in gsm.
And when i tried to port my number i got unique porting code start with ctm..
Code start...
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K
Korimi
from Visakhapatnam, Andhra Pradesh
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unable send sms to any other number

Address:500013

I am having a tata docomo prepaid sim card from around last 7 years. I am having issue with sending sms to any other numbers from almost last 3 months (As i feel may be this problem is older). When i am sending an sms it always says "message not sent". I tried to contact tata docomo care their direct complaint number (198 or 121 or etc) doesn't work. Although i tried to contact with them on their tollfree number [protected] and other (Get...
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R
Rajneesh Dwivedi921
from Patiala, Punjab
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I forgot my tata photon no.

Address:New Delhi, Delhi, 110018

I have lost/forgot tata photon whiz number so i unable to recharge
Sir,
I lost my recharge no.
Now i want to recharge again but prblm is that i have forgot the number
My device tata photon
Model : ec156
Meid no:a000004f455f90
Fcc id :qisec156
S/n no:a4gby[protected]
Plz send my number on my contact given below
Mobile no.-[protected]
Email id: [protected]@gmail.combr...
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S
stock.sonali123
from Surat, Gujarat
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automatically deducting balance

Address:Surat, Gujarat

I am a TATA DOCOMO customer from Surat, Gujarat.

I received an SMS saying "Hi! You have subscribed to mtv facts Pack at Rs.28.13 till 18/11/2012. To Stop, Dial 155223 or sms STOP FAC to 56060(Free).Current balance: INR 1.00 at[protected]:05 AM"

I immediately sent "STOP FAC" to 56060 to stop the subscription and received the SMS saying "Hi! You have cancelled your subscription to mtv facts Pack. Thank you for...
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A
Ashwin Antony
from Mumbai, Maharashtra
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billing related issue

Address:Mumbai City, Maharashtra, 400070

Have received a bill for rs. 975 out of which 594 is for international sms. I havent sent any such sms. Total wrong amt on my bill is for 594+ taxes. Spoke to a executive few days back mr shivam kumar who was very rude on the call. My worst experience with a customer service executive.. Just wanted him to forward my bill to the billing team to get rechecked.

Now we have received another bill which again includes international...
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A
Aditya400
from Kolkata, West Bengal
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"tata docomo not allowing me to port to vodafone"

Sir,
I was trying since 1 year to port my docomo number to vodafone due to poor coverage of docomo, but they are not even sending porting code after trying more than 20 times. Upon calling docomo customer care they are saying send message to 1900. But this didn't worked.
This is because i am requesting you to please help me to port my docomo number to vodafone.
Thanking you...
+1 photos
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A
Angiras
from Mumbai, Maharashtra
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deactivation of postpaid tata docomo mobile number

Address:Chennai, Tamil Nadu, 600100
Website:listen@tatadocomo,in www.tatadocomo.com

This is about deactivation of my post paid mobile number of tata docomo
[protected]. My account number is[protected].
1. The first complaint was posted on this regard onjanuary 7, 2018.
2. The second letter regarding this was sent on march 13, 2018
3. A direct letter was sent to tata docomo by courier and i have the receipt of acknowledgement for all these complaints.

Inspite of my request to deactivate...
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S
Saswati Padhee
from Pune, Maharashtra
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tata photon sim not working

This tata photon number [protected] was working fine. The same was not used for some time since 2016. Now when i try to use it, i get the message "not registered on the network".

My tata photon number is - [protected]

Please re-register the above tata docomo sim

My alternate contact: [protected]
E-mail: [protected]@gmail.com

Saswati padhee...
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S
Sam Elupula
from Khammam, Telangana
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request you to reactivate my number

I have been using one tata docomo number since so long as i have been transferred to some other location for shorter period of time and when i came back found my sim number is showing as invalid and i have linked so many accounts to this number, without informing me how come they have stopped the service and when i m trying to call customer care i am not able to call even as message is popping up mobile service not registered on network,...
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I
ishu_97
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dive in now pop up

Hii i am facing this issue of dive in now pop up. How do i turn it off? It displays itself multiple times on the screen and irrespective of clicking on ok or cancel still keeps popping up. If you could let me know how to shut that down will be better as it creates an obstacle in the other functioning of the phone too. So please let me know of a way to block it as soon as possible.
Do i need to send this message every 3-4 days?? Can't...
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P
Prajakta Bhujbal
from Pune, Maharashtra
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tata docomo landline not working

Address:411057

From 1st feb 2018 all of a sudden my tata docomo landline walky no.[protected] has stopped working showing seraching. Its showing searching on its display. I went to the local store in pune city from where i purchased the set and connection. It was tata store is permentatly closed permanently. I tried to find the nearest store from tata docomo website. Wakad pune city option is not there in the list. I tried toll free no. From from friends...
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S
Shivani Singh Gautam
from Lucknow, Uttar Pradesh
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I lost my sim but want new one with same number

Address:208017
Website:www.tatadocomo.com

Myself shivani.. My sim docomo number is [protected]
I lost my sim card along with mobile.. I don'tblocked my sim on that same day... I purchased this sim card five years using my mothers voter i'd proof..
I lost my sim card, for that i want to get new sim in same number
)
For that i make an call to customer care.. No solution till now
I want immediate solution for this.. I have all original proof of my motherbr...
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P
premkumar Balasubramaniam
from Karur, Tamil Nadu
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duplicate sim card issue regarding

Address:639006

I have lost my postpaid mobile [protected]. I could not able to get my simcard back within tamilnadu as tata docomo company has closed its brand store service within tamilnadu. Please help me to get duplicate simcard or help me to get port code so it will be helpfull for me to switch over to another network. I am using this mobile number for the past 12 years. I dont have any other number. Please help me to get the same number back....
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A
Alay Patel
from Pune, Maharashtra
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deduction of balance

Address:Ahmedabad, Gujarat

Today morning when i woke up, i saw a message in which it was written that i have subscibed to some subscription known as "chitchat" for 2 days, and for that they charged me 8.17 rs. I had not subscribed to any such thing, it was automatically done! Earlier i was having around 9 rs balance in my account but now i have only 1rupee as balance. At once, i stopped that subscription! But i want refund of my 8.17 rs. Being a tata docomo customer...
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T
ToppLAyerShtl
from Hyderabad, Telangana
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inactive of my photon connection

Address:Ranga Reddy, Andhra Pradesh, 500092

My photon account number is[protected] and i have been paying the rental and the bills regularly but not using the data card for the last 6 months due to my system problem. But to my surprise yesterday i found that the connection was deactivated even though no due amount is there. Why? Pl restore the same as soon as possible otherwise i will close the connection and switch over to other service provider....
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S
satish kumar ranga
from Delhi, Delhi
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deactivate my a/c no.921674179

Address:New Delhi, Delhi, 110078

I m using Tata DoComo Wi-Fi connection for past 2 yrs. in a competitive world new companies arive. so I prefer new company extile who!s plans r more economical and benificial. to me than Tata docomo. I m not using tata docomo since 7th may 2018 I requested to tata docomo executive so many times to dis-connect my connection. I came to know from tata executive that all outlets has been closed due to renovationwork But no progress seems to be...
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M
Moloy Thakur
from Dharwad, Karnataka
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tata docomo franchise business closure

Address:Hooghly, West Bengal, 712201

Hi,

We had tata docomo franchisee (Tagore telecom) at serampore, hooghly for which we have submitted all the required documents for business closure in the first week of march 2018 but still there is no update till now.

Kindly look into this.

We are supposed to get the security deposit back.

We have submitted all the documents in srijan tech park office.

Regards,...
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S
srinivasgangula
from Vasai-Virar, Maharashtra
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harassment for payment of non-existing services

Address:Pune, Maharashtra

The tata docomo broadband line is down in my area since 9th feb 2018. Today is 5th june 2018. (Its a different story that i didn't have access at all from the start of the year). However every month they generate a bill in my name and keep sending sms, automated voice calls, emails and sometimes they even call and after relieving my anger on them, they acknowledge that my line is down, however they have different systems for billing and rectification...
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P
pitabas123
from Nalgonda, Telangana
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very casual & rude behaviour towards old customers

Address:500040

Dear Friends,
I am existing customer of Tata photon for last 9 years.But I regret my decision for going for Tata photon.

since April mid week i got my tata photon plus (CDMA Connection) migrated to New GSM Photon number & I have discontinued the earlier Photon plus (CDMA Connection after visiting their Hyderabad Hydernagar outlet successfully.

After migration to new GSM Photon number it stopped working...
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G
gk028256
from Mumbai, Maharashtra
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request to discontinue service

Address:Mumbai City, Maharashtra, 400604

I was having tata photon sim of hyderabad city. I was transferred from hyderbd to mumbai. On enquiry with tata docomo, i was told to purchase new sim card. Hence, i have purchased dongal and new tata photon sim card in mumbai for it from the tata docommo gallary in gokhale road thane. Since it purchase, i was facing the problem. It appears that it was not activated nor i used it till now. I have tried to lodge complaint, but all my efforts...
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