Tata DoCoMo Complaints & Reviews

Hello,

I lost my phone on 13th May 2018 and I did the complaint regarding the same to the customer care.
- My name is Jai Awasthi and number which I lost is [protected] alternate number is [protected].
- They didn't took any quick action on the same and told that we can stop only your outgoing calls and nothing else.
- They told me that you need to visit the nearest store to get the sim replaced they provided...

Dear sir/ma'am,

My account no. Is[protected]
Photon number - [protected]

I paid the bill of month feb-mar. After that i got call that 19 mar tata photon service will close so convert it. Airtel person called me and they convert the service of tata docomo to airtel. Now again tata photon person give me bill of mar and april full month. I didn't receive call about service continue for april. I paid rs.500...

I'm using the sim card for more than 8 years. I've installed my watsapp in new phone n for which i was asked for a pin number. But i'm unable to receive the pin number to my tata docomo number. I previously requested for it a month ago n i got the message.. Now i'm unable to receive the message. I also have the previously installed app in my old phone, but the phone is completely dead now. Please help!...

I'm a customer of tata docomo. Recently, i received an sms stating "hi! You have subscribed to docomo deals at rs7 for 1 day (S). Due for renewal on 21-may-2018. To stop, dial or sms stop to 155223 (Tollfree)."

But i never subscribed to any such service. After multiple attempts, i managed to talk to docomo customer care, who blamed me saying that i had subscribed for it. I asked them how can i subscribe when i don't even know...

I have submitted a porting request to port out of docomo on 21st march for my mobile number [protected].The request is neither resolved nor cancelled but hanging without any further process.its not allowing me to submit another request to port out.kindly nullify the existing request or release my number out of docomo network to enable the other service provider to accept and complete the porting process.pl solve it ASAP.
I spoke to...

I have requested to change my postpaid sim to prepaid, they have send me a mail to visit tata docomo brand store and give aadhar card photo copy.

I search their website to locate the store in tamilnadu, i was shocked there is no stores located in tamilnadu, i registered a feedback again regarding this but they are not responding properly, even i have called the customer care number and inquired about this they also not responding,...

I am unable to receive otp from any service. I tried calling the customer service but i am even unable to contact customer service (Customer service number :[protected]. It rings once and the call gets disconnected immediately. I am unable to do any banking transactions because of this issue. So please help me resolve this issue as early as possible....

I regularly get reminder calls and text messages from tata docomo's customer
Care team about a payment pending for the number - [protected]

It seems this number belonged to some ravichandra who earlier owned my current airtel number. But i own this alternative number since the last two
Years and i have no relation with the concerned person nor with tata docomo.

Despite my request to update their...

Sir/ ma’am,
My number ([protected]) recieves no signal, and my calls keep getting diverted to an unknown number i have tried the code #002# but nothing is happening my network is still lost and my calls are still diverting. I am having a lot of troubling contacting people in any situation and its been a while now that things have not improved, earlier ut was working perfectly fine but now its causing utmost difficulty to reach anyone....

Hi I am Ravi Deshmukh
I am not able to send port message from my tata docomo number.
So, I tried to sent message using another mobiles, it does not worked.
I tried as customer care told me to do to select airtel mobile network from setting, this also does not work. I have tried reset mobile option as told by customer care, not worked.
I have tried calling #33*1234# to solve the problem.
But this solution...

This is my tata numbers

[protected]
[protected]
[protected]
[protected]

I m using this number from many years i m facing now network problem.in my area not a single stick
Call drop net problem every customer in my area is facing this issue

I m requesting to higher authorities plz do the needful and solve the issue of network problem

I had also escalated...

Since last 5 months it is showing roaming on my number. There's no network problem here and even my phone is also working fine. I have not contacted customer service yet though. It is also happening on my other number. Internet not working properly. Request you to please check and solve the problem as soon as possible.

Awaiting for your response
Please help.....

Sir
Mmy tata docomo post paid mobile number:[protected] my account number[protected]. I have already reported about my loss of sim card on january 7, 2018 and paid my last mobile bll of rs.984 and requested you to deactivate my number with immediate effect.

Again i had posted a complaint on march 13, 2018.

So far there is no response in this matter. But i am getting every month mobile bills for unused...

My sim card has 73 rs balance and after 3 months i activate that sim again because it was damaged so getting new sim (Reactivate) i take this time but when i get new sim with paying 80 rs. I have 73 rs balance but after then next day i have balance of 53 rs and i dont have any idea of where its gone. So pls help.. Customer care service dont provide good service......

I was using tatadocomo prepaid sim for long years was kinda adjusted although there were network issues & bad customer support. Consulted the customer care, they are not responding properly, my sim was disconnected permanently. And when i consulted tata docomo customer care they told me that they are helpless & i need to get a new connection. My only number in use with which all my bank and other accounts were associated was suddenly disconnected...

I had a balance of 7.5 rupees yesterday and today when i woke up in the morning, i saw that it got reduced to 1.01 rupees. I got a message that "you have subscribed to docomo deals" and hence they charged me 6.49 rupees. I hadn't done any such type of subscription by myself and this was done against my wish. So i hope u see to this and provide me back the lost balance.
Thank you!...

I am DoCoMo user of about 6 years, almost last 15 days message was not sending from my phone. But I am receving the message from others.
Could please help me...
Note : I am trying to contact customer complaint "198" unfortunately I can't able to connect DoCoMo due to language issue (customer support person was only speak in Hindi), And also I am trying #33*1234#
This also not working.....

Dear sir,

We are using tata docomo mobile for the last more than 4 years with mobile number [protected]. We have taken a plan of rs. 349/- per month o[censored]nlimited calls and 1gb data per data. Now for the month of apirl' 18 we have received a bill for rs. 2, 060/- in which it shows data usage charges rs.1, 474.65/-. I have written five time emails to tata docomo customer care to explain what is this bill. Their standard reply...

Dear m/s. Tata docomo,

I am a user of tata docomo network and rs. 99 and rs.7 were deducted this morning from my account for the sake of activating vas of chit chat and docomo deals, respectively. I did not want to activate any deals. I inactivated as per the following messages instructed. I request you to refund the money to my mobile account at the earliest.

Thanks and regards,

Praveen....

Hello
I am not getting incoming calls on my docomo number ([protected])
This problem has been identified on 02.05.2018 when i reached in allahabad.
I called customer care but they are unable to solve and further have blocked my number and now i am unable to speak to representative.
Then i call other docomo number but representative not solve my problem and disconnected my call.
It's disgusting i ll switch...