Tata DoCoMo Complaints & Reviews

Dear sir,

We are using tata docomo mobile for the last more than 4 years with mobile number [protected]. We have taken a plan of rs. 349/- per month o[censored]nlimited calls and 1gb data per data. Now for the month of apirl' 18 we have received a bill for rs. 2, 060/- in which it shows data usage charges rs.1, 474.65/-. I have written five time emails to tata docomo customer care to explain what is this bill. Their standard reply is their billing of rs. 2, 060/- is correct and we have to pay that amount.

This is purely day light robbery from the customers and their reply is irritating me. Whom shall i report and where will i get the justice.

It looks like tata docomo is not professionally managed company and they are trying to rob the money wherever they want without giving correct response.

Five times i written the email to explain them what is this rs.1, 474.65/- all the times i got a reply from them their bill is correct.

My email address is [protected]@hotmailcom

I need justice.

Please help us.

Thanks and regards

D. Maruthi

Dear m/s. Tata docomo,

I am a user of tata docomo network and rs. 99 and rs.7 were deducted this morning from my account for the sake of activating vas of chit chat and docomo deals, respectively. I did not want to activate any deals. I inactivated as per the following messages instructed. I request you to refund the money to my mobile account at the earliest.

Thanks and regards,

Praveen.

Hello
I am not getting incoming calls on my docomo number ([protected])
This problem has been identified on 02.05.2018 when i reached in allahabad.
I called customer care but they are unable to solve and further have blocked my number and now i am unable to speak to representative.
Then i call other docomo number but representative not solve my problem and disconnected my call.
It's disgusting i ll switch from tata docono to another company if not get any solution with a day.
Alternative no [protected]
Name ashvani kumar

Dear sir/mam
I vardhaman jain. Using your sim card of tata docomo of number +91 [[protected]]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my alll the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
Yoyrs faithfully,
Vardhaman jain

Hi sir... For the last 4 transactions that i have made... I realised that i used only a part of the balance for calls and the rest got deducted absolutely for no reason and am making it sure that it isn't any offer nor a package for limited days that the balance got deducted because the validity is over. Please do revert back to me with necessary details as of why this is creating a hell here. I really like your services and wish to continue if this is well addressed. If this doesn't seem to be important for you all then it would force me to leave your service behind to get a good one that can serve customers better. Thank you... Would be waiting bac for your acknowledgement!!

Hi
I am a customer of tata docomo from 2013 onwards and i am not able to send sms for a long time and after multiple attempts with customer care. I was told that i need to replace my sim card for which i need to go to nearest retailer and pay 49 rs. I dont mind paying the amount but it took me multiple followups and effort to find out this. Now the sad part is even i cannot port the number and getting punished for staying with tata docomo for a long time.

I have been using one tata docomo number since so long as i have been transferred to some other location for shorter period of time and when i came back found my sim number is showing as invalid and i have linked so many accounts to this number, without informing me how come they have stopped the service and when i m trying to call customer care i am not able to call even as message is popping up mobile service not registered on network, kindly help me out in re activation of sim as its is very important for me.

Sir mera name Bhavesh hai main Tata docomo ka regular customer hu. 28 April ko 9.27 minutes pe mujhe message aaya "
Hi! You have subscribed to MusicSlate45 at Rs18.56 for 7 day(s).Due for renewal on 05-May-2018.To stop, Dial or SMS STOP to 155223(Tollfree).
Maine koi service subscribe kiya hi nahi aur mera balance ₹18.56 kat gaya is ki complaint maine 198 pe ki to unhone check kar ke galti se balance kat gaya hai bol ke balance refund kardiya.Hi! Your SR no (PSG[protected] is Closed. Thank you.)
Aur raat me 11:39 pe aur ek message aaya aur fhir se mere ₹18.56 balance kat liya
Hi! You have subscribed to Music Unlimited at Rs18.56 for 5 day(s).Due for renewal on 03-May-2018.To stop, Dial or SMS STOP to 155223(Tollfree). Is ki complaint maine 198 pe 29 April ko 7.17 pm ko ki aur phir se mera balance refund kar diya (Hi! Your SR no PSG[protected] is Closed. Thank you.)
Aur firse 7.25pm ko
Hi! You have subscribed to Games Club at Rs18.56 for 5 day(s).Due for renewal on 04-May-2018.To stop, Dial or SMS STOP to 155223(Tollfree). Balance kat liya 198 pe mr Rakesh se balance dedication ki complaint lene se mana kar diya aur refund ka koi option hi nahi bol ke balance refund nahi diya. To maine kaha iski complaint me consumecort me karu ga to usne kaha jaha complaint kar na hai karo balance refund nahi hoga.
Sir bar bar balance kat dete hai aur bolte hai aapine service start ki hai. Sir mera balance mujhe refund karva dijiye please...

Hi,
I am a regular customer of tata docomo. I am using postpaid card since last 2 year, from past 2 months they start adding fake charges. Every alternative bill they add voice portal charges with number as 54321. They did not mention the duration of call (Time in sec) only unit of call with out any detail only charges of 359rs.
It's kindly request you to take strictly action against such fake charges.

Thanks & regards,
Common man of india.

Dear sir/mam
I am nikitha. Using your sim card of tata docomo of number +91 [[protected]]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. I would like to reactivate my sim card as soon as possible. Currently i am staying in mangalore but my sim card is tamil nadu sim card. When i went to docomo store in mangalore they said it s not possible to reactivate in mangalore... Please let me reactivate it even when i am in mangalore. Pleasee let me know how to reactivate my sim card.

Thanks,
Nikitha

I have tata docomo broadband connection. It is not working since yesterday.
Where can i get my circuit id? I have paid the bill but the line is still disconnected since yesterday, althought the due date of the bill payment is tommorow i.e.28th april 2018. If i call the helpline no. they ask for circuit id. I do not know my circuit id. But i do know the account number.
This is causing a lit of problems. the customer care number provided has not given any opyion reach out to the executives. Olease do resolve this at the earliest. Its a big hassle to get issues resolved for tata docomo, due to the poor customer service provided.

Acc no.[protected]
Mob no. - [protected]

Ankit Kathal

Please reach me as soon as possible.

Photon No. [protected]
Tata docomo network is stopped in my area from Oct'17. eventhough i was paid my entire dues on 26-Nov-17.after i was send the confirmation closure they r delay to process my request.
Later they are send again billing statement for pending dues.
I got valid proff of the closure req. no[protected] on 19-Dec-17 it is indicates thata i had not defaulted your payment and strictly i told them i can't pay any single paisa...
Now they are continuously sending harassment through SMS that you have not paid your dues. its not acceptable.
Now i file the complaint in Customer Govt. Redressal Forum.Docket No. 702026.

if they keep on sending like that SMS for due payment, i may have to seek legal proceedings against your organisation.

Thankyou.

I recharged my Tata Docomo number on 17th April 2018, and was using my mobile till 19th April 2018 and from 20th April there was no signal and repeated calls to customer care wasn't of any use as no one was able to help me out.

I did the recharge through "freecharge" app. Upon following up with freecharge about the recharge they confirmed that the recharge is done and have mailed me the same.

I want a complete refund from Tata Docomo.

Thank you.

Today, i received sms from tata docomo for a/c #[protected] to pay immediately to avoid being a defaulter.

I haven't been using tata docomo services for last 4-6 months. When i called up their customer service to cancel my number on 11 feb 2018, the agent pushed me to move to the lowest plan of 50 rupees per month instead of cancelling the number. I have the plan activation confirmation from tata docomo.

On receiving the bill for same amount in mar, tata docomo customer service agents justify that the plan could not be changed as the decision was taken to stop services. Who will notify the customer? The agents were not ready to discontinue services in mar.

I paid 1180 in march even after putting the request for lowest plan or proposing cancellation.

Hi,
I'm karthik.h. i have recharge my phone number ([protected]) tata docomo for ₹119/- unlimited call and 1.4 gp 3g per day.
On[protected]. My mobile net is not working and so i can't browse i can't check mails etc. I called to 121 customer care 5 times on[protected] for network issues. each time there said many option and i use to do it. Also same problem reflects. Then there took a complain (PNR[protected]) regards network issues there said it will resolved in 24 hours. But problem not resolved i called 121 again. There telling me to wait up to[protected]. To resolve the problem and there criticising me by laughing and telling me to change your network we dont have any problem and there telling there can't refund the reached amount.
I'm paying and i can't use anything such a bad network I'm so worried and got high BP because of this.
Please help me for refund my money and give them some penalty (₹50, 000/-) for there treating the customers.

I didn't use the services also i summited stop the service but there is no response please check and give back my 37rs i call value added services they say that we will do it from ast 15days they are saying the same thing but till no they did not solved my complaint i choose the tata services they are the best so the should solve my complaint thank you sir you solve my request

Dear sir/mam

I am from kolkata i have been using tata docomo for more than 8 year. The call rates are 1 paisa 1 sec. But few day back suddenly they have raise 20 paisa per call. Without my knowledge. I had send sms to stop this but nothing happen. I called customer care but said that its a offer which ever customer of docomo has to bear whether they want it or not. Please resolve this matter asap.

My name is narendar dokomo no [protected]. Am trying to port airtel network messgae not sended to 1900 and am totally hesitate to customer care 121 and 198. Many numbers times i called i explained my problem is not resolve. Once in conversion they are giving change center and call #33*1234# number i tried. My service complaint has been resigterd request with number pwr[protected]. Next two minutes your problem is resolved in message giving but is not resolve. Help in this action

Mobile no.- [protected], my credit limit was 800 rs but they send bill of 3784 rupees. At any cost my bill must not cross 800 rupees until i am not going to pay 80% of my bill as per company policy. They are saying that on there end data get updated after 24 hour but my concern is if company is lacking behind in technology why i will suffer for that. Pfa to get the context regarding whole conversation. I do not want to know for what they had charged, i want to know why my services not stopped after billing of 800 rupees.

I am also having proper mail communication with the company.

Dear sir,
Please help me on unknown tata docomo number ([protected]) mentally very disturbing me he blackmails me so pleas give this numbers person s details.. Name, address.. Please.. This details perpose is only can understand who is that person.. Please help me sir.. And another one thing i am did not miss use this perons details only find and give warning..