Tata DoCoMo Complaints & Reviews

Hello team,

As i have mentioned earlier on 13th jan 2018 our building caught by fire and entire meters and cables related to phone, broadband, telephone and electric gets destroy.

Due to this emergency situation i had inform your team to discontinue the broadband connection on 4th feb.in-spite of not using your broadband connection i had paid last bill upto 24th january. Your team has given suggestion to keep...

First of this is to inform you that because of you and your team mistake plan of [protected]@4999capplan harp instead of rs 500 per month plan was activated on my number [protected] on 06-nov-2017, hence you told me to pay onetime bill for next 6 months of rs. 5899 which i did and i was told that my plan would continue for six months and i am not required to pay anything for six months untill 25th june.
Also 85 gb booster pack was activated...

From last 3 month i am paying this company a huge amount of bill which i cant even used. My last all 3 bill is above 1500+ and my calling plan is just 99 per month and limit is 700 only this time bill is 1500+ and they stopped my all the services and i am not having proper reason they dont even explain the bill i want my no. Active now any how. Service no. [protected]...

In the month of Jan 18 we received message on Tata CDMA numbers that Tata is going to close all CDMA services so please port numbers to Tata Docomo GSM or other service provider. We port our 2 numbers [protected] and [protected] to Tata Docomo and till date we are facing network issues. This was highlighted to customer service and Appellete authorities, so many mails exchanged but now the customer service and Appellete authorities have stopped...

Rs. 75 was deducted from my tata docomo number. I have not subscribed any service. I received a message on 28.02.2018 at 5pm informing that rs. 75 has been deducted on the name of docomo superstore75. However i have not received any benefits. I tried contacting the customer care 198. But they said you have subscribed something but she could not even tell what beneficts do i get....

I am a customer of Tata docomo from more than 7 years, But i facing many problems now in network many time i number goes not reachable though i am in network coverage area and getting complaints from my friends abt conneting to call to my number.. And wen ever i want to internet usage though i am having 3g plan it still connects as 2g its very irritating so pls resolve my problem since i wish to port my number to other service provider....

Dear sir
I need & outgoing & incoming call details & sms list of my docomo mobile numberd [protected] [protected] from 01jan 2015 to 30 june 2016

Some important phone numbers are missing if you do me a favor to send call details i will make me easy to identify them.
You are requested to send the call details on my below mail address

Please its very urjent please send to my email - [protected]@rediffmail.com...

Hi,
I have recently converted my Sim for postpaid connection to prepaid. After the conversion, I am not receiving any text messages.I tried reaching customer care but it was of no help. Please look into it at earliest as this is my primary sim and i am facing problem with the communication. However, i am able to receive calls, not sure as to what is the problem....

Hey
I am customer of tata docomo from past three years
But my sim was registered on my brothers name (Who now lives in other state)
Now for adhar verification (Also i want nano sim) i want my sim to be registered on my name
That is i want to transfer my sim on my adhar

So i wondered if it is possible or i have to go with phone no. Portability option
Please consider this complaint asap br...

I have been facing problem of not sending/ receiving massage for 3/4 month. I have talked to customer care a number of times but still i have problem. I went to tata docomo service center but they told, we can't help you only customer care help you. So please resolve problem as early as possible otherwise i have to port it. I have no option.
I have moto e 4 plus. Solve as early as possible....

Team,
I tried calling on few numbers, multiple times, since last week wasted so much of money on international calls. But still no resolution yet.
I am not able to receive any trnsaction related otp. I can receive calls, and sms sent by other mobile or friends.
And also i did not receive any data settings sent to me. Also otp sent on my app is not received.

Please can you explain me why?
br...

I had recently taken a broadband connection from tata docomo, it's been just a month and every second day the net does not work. Had the worst customer experience ever. The only reply that they have is that there is a network outage issue.

I would like you to kindly look into this so that no other customer is harassed the way i was. If the company does not have the capacity to provide a good service, they should not be allowed...

I'm unable to send messages even unable to place call or helpline number also.

When I tried to call on any number then i get to know that my all outgoing services suspended and messages are also blocked for my number.

After knowing suspension of outgoing services I tried to call customer care support but operator auto feeds suggest to check the dialed number is not correct....

I am not receiving incoming calls or msgs for my prepaid tata docomo number from 2 months and it says temporary out of service when someone calls. I am using this number from 6 years. Although i am working in dubai for 2 years, i have kept this active as i have given this number for all my records in india. When i call customer care, they do not have a proper solution for this and say its active from their end. On repeated calling they say...

Ref to above subject i mentined mobile number [protected], is used by shasikala g since from last 10 years. All our banking. Adharupdation & all running under this only. Suddenly docomo operator locked sim & given same number to other person. It will impact on customer banking transactions, & all routine works disturbed due to negligence of docomo comapany.
Hence i visited docomo care center in kolar near ksrtc bus stop, they are not...

My photon cdma connection failed on 1st feb 2018. As per docomo service centre my photon+ cdma dongle is not usable. So i paid 1350rs(new 3g dongle rs1000/-, activation rs300/-, and sim card rs.50/-) on 13th feb 2018 submitting my documents, till date(26feb2018) the same is not yet activated. When i call customer care they say new number is not valid. At the service centre they say it will be activated today.
Kindly look into the matter...

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I bought a replacement docomo sim card [protected] on 23rd feb 2018 as my sim card was lost and i don't know why but i'm not even getting a signal. It may not have been activated yet but i'm sure i should be atleast getting a signal. If i try to register it through mobile networks option in my phone it says 'sim card not provisioned mm#2' and does not register on docomo network. It says the sim card expires after 6 months of packing but its...

Hi team,

Need a nano sim for tata docomo. I was trying for 9 days still not able to get. Please help me in getting one.

Name : vivek. C
My docomo number : [protected]
My alternate number : [protected]
Address: 94/110 vellala street, ayanavaram, chennai-23.

Please expedite this request to the earliest. I need the sim as soon as possible.

Thanks,
Vivek....

Hai i am using this network for past 5to 6 years but i am not satisfied with this network. Even i have given the port request for 5 to 6 times but there is no to respond this request. Now i am in roming both incoming and outgoing are not property connecting so kindly take care of this or else kindly give the pottal number as soon as possible. Still now i didn't get any special offers too so kindly give the pottal number...