Tata DoCoMo Complaints & Reviews

I have lost my tata photon modem. My account no:[protected]. I have been your very old customer for the past several years. I visited your retail shop at west mambalam and met the manager ms anita. She said nothing can be done. Can you replace the modem with a new one. I am prepared to pay for this. Looking forward to get a favourable reply from you. V. Madhava rao....

I am using tata docomo from last 7 years and suddenly my sim has corrupted. Sim card belongs to up east circle but now i live in pune. I have visited the tata docomo store to replace it but they told me that it will not get replaced as its from another circle so i have to go there. Please resolve my problem asap as my mobile number is registered everywhere and i m unable to make any transaction

Docomo number-[protected]
Alternate...

Hello, this is siddharth gupta. I am having a tata docomo prepaid sim card from around last 7 years. I am having issue with sending sms to any other numbers from almost last 3 months (As i feel may be this problem is older). When i am sending an sms it always says "message not sent". I tried to contact tata docomo care their direct complaint number (198 or 121 or etc) doesn't work. Although i tried to contact with them on their tollfree number...

Hello,
I'm using tata docomo prepaid number ([protected]) from past 6-7 years.
Now i'm out of my prepaid circle (Bihar/jharkhand) from 2 years.
I'm in delhi now.

Recently i found that my mobile number is deactivated.
Also the number is linked to my bank accounts and aadhaar card.

I searched for tata docomo store near me on tatadocomo site, and found that i have to visit tata indicom...

I am unable to connect to my photon plus internet since last 4 days as there is no signal and error is displayed 'remote computer failed to respond'. When i called the customer care, they informed me that since i am using the device in mangalore, i am unable to connect to cdma network. I had bought the device 4 years ago at bengaluru. After a year i was transferred to mangalore, but i continued using the device. Now the customer support says,...

I had balance of 18 rs and validity is 10th feb. I have found that there is a sudden deduction of 13 rs. And then the balance became 0 and there was a special balance of 5 rs. Please refund my 13 rs. Balance in account in my mobile immediately. Actually we request you to credit remaining 13 rs balance as it is frustrating. Please resolve this issue and credit my balance of 13 rs within 1 day....

My two docomo mobile number were port out on 29th nov'17 & docomo has charged more than double on both the number. Docomo has not even adjusted the data allowance against the services used. Docomo has also informed that since the numbers are not active anymore they can only give 50% waiver on amount.

I have all the recording of the commitments given by docomo representatives ([protected] on 06th dec’17, 198 on 13th dec’17,...

I am the tata docomo customer for last 8years. All was perfect until my prepaid number ([protected]) started showing invalid when tried to do the recharge online. Its not allowing me to launch complaint on tata docomo site as they are asking valid number to log a complaint. I need to reactivate this number real soon. Please help.

My number is [protected]....

I have a bangalore sim from tata docomo which i am using since many years and always reside in bangalore or places in karnataka. I had not faced this roaming issue until recently from past 3 to 4 months. Suddenly the network switches to roaming mode often and i have to most of the times restart my phone often to get rid of this roaming. One thing i can certainly tell is that its not mobile handset problem as i have changed two mobile handsets...

I had post paid connection of tata docomo, i discontinued service 8 months ago and docomo representative forcefully kept number in zero rental plan and told me numbe rwill be automatically disconnected after 6 months if you do not use it... And i stopped the use... Now from the month of november bill has been generated again.. Every time docomo told bill will be canceled but it they bluff everytime and not taken any action... They are generating...

From 1st feb 2018 all of a sudden my tata docomo landline walky no.[protected] has stopped working. Its showing searching on its display. I went to the local store in patiala city from where i purchased the set and connection. It was closed permanently. I tried to find the nearest store from tata docomo website. Patiala city option is not there in the list. I tried toll free no. Every time its saying that their attendants are busy to attend...

Tata docomo photon plus team,

I'm tata photon + customer from the last 1+ months. L got this connection from pune i am going out of country for long time and during this period i don't want to use tata photon 3 g+.
I don't even want to put my tata photon + number in safe custody as its chargeable (Rs 75 pm).
I been trying to reach at the customer care but i'm not getting complete and proper information about...

Since last 3 months iam unable to send message from my mobile. I try to do it it show as error message that message sending failed. I have tried calling customer care number but i don't get any help from them. Please try to solve my problem as i need the service as soon as possible.
Whenever i am in urgency of texting iam being helpless. What if my urgency becomes something related to my security or life threat? So please resolve my...

Hi sir/madam

This is satyendra a customer to tata docomo more than 10 yrs and my number is [protected] (Andhra pradesh) where as i am unable to recieve or make calls to anyone not recieving otp's from banks since 4 days not sure why without any notification my number is disconnected and i want it to get rectified with your help.

Few years back i had same issue with other number which was rectified after submitting...

Dear team

I have a tata docomo of number +91 [protected], which was disconnected on 17-jan-2018 at 07:49 am due to non usage greater than 90 days and balance less than rs.20/-. I was out of india which caused for the non usage of the sim. Since my bank account and other things are linked to this number kindly requesting to reactivate the number.

Best regards,
Midhun...

My SIM was working four days ago but now it is not being detected and the callers hear it as switched off. I have many important calls to come on this sim am finding it difficult to find out a service center here in cochin, kerala, India. It would be very helpful if you could solve the issue. Expecting a reply soon tomorrow itself. Can we port the number?...

Hello team,

I am facing Sim invalid error since last two days. It was showing network for a moment and goes off.
I tried raising issue from Tata DoCoMo site but it asks for OTP which is not possible.
Also there are almost no outlets or very few. So how to contact online?

Mobile number - [protected].

Kindly check and resolve the issue asap.

Regards...

My mobile number shows error as "SIM Card registration failed". I am very surprised by this. I want to know how this happened and how can I reactivate my SIM card? I have a lot of services linked with my number. I want my number at any cost. Please let me know a pragmatic solution as soon as possible.

I am unable to even contact the customer care....

Hi,. I have been using tata docomo service for my no past 5-6 years. I was a happy satisfied customer. But from past 2-3 months i am highly disappointed and irritated by such fraudulent pathetic activity by the company. I have been charged 5-6 times almost of 200rs for vas subscription pack which i never activated.
After calling repeatedly the so called customer care who don't even to respond to your grievances and then registering...

I want to immediately terminate service to the above account no. I am a senior citizen and i transferred to tata do co mo photon 3g i got a 3gdngle84gb699plan and got an sms for installation i tried but could not install on complaining i was told to go to your tata do co mo out let for installation i did the engineer at the outlet did something and i was asked to just plug in to my pc but on doing so there came a message that cannot connect...