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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 64

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L
lokpal anand
from New Delhi, Delhi
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migration of cdma number into gsm walky no.6450959

Dear sir,
Since there is no service store in sanjay place agra. I am failure to get my walky no 6450959 into gsm as out going facility is discontinued thou my bill payment is upto date.
In view of the above please suggest me how to over come problem. I f no reply is received i would have to discontinue this phone and will have some other telly services.
So please do the needfull and reply soon.
Your's sincerelybr...
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shansu12
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile number permanently disconnected without any prior notification

This is regarding my tata docomo pre-paid mobile number +91 [protected] being permanently disconnected without any prior notification to me. I am using this number for last 10 years and cannot lose it.

I am staying abroad for sometime and using my tata docomo sim card actively for my banking transactions and paying for my online services for about an one year. Also i had some credit balance in it. I keep receiving other otp...
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sharanya shylendran
from Thrissur, Kerala
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roaming symbol 'r' is shown while the number is used in local area

Address:5600743

For the past one month am facing this issue contacted customer care but did not receive any response from their side. This problem started when the docomo was merged with airtel starting from jan 2 nd 2018. You can reach me through mail [protected]@gmail.com. Kindly give me suggetion should i port this number to some other good connection providers as the number is already linked with aadhar....
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S
Suryavisakh
from Bengaluru, Karnataka
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sim card not working after a gap of around 3 months

Website:Tatadocomo

Hello sir,

My tata docomo sim [protected] is showing the status as cellular network nit available when tried to use after a gap of around 3 months. As all my records are linked to that number, i need to activate it again. I am not sure, if that sim is permanently deactivated, as it is showing signal and the recharge attempt was successful. But i am not able to send sms, or make calls or receive calls.

Please...
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M
mufi...
from Ahmedabad, Gujarat
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bill is coming with charges in spite of not using it

Address:Ahmedabad, Gujarat, 380001

I have two docomo nos... I wanted to deactivate those two nos so i made a request for it but inspite of that my bill is coming every month with chargesto pay.. And i am not even using those two nos since months so why should i pay for the charges if i am not even using it?.. I am really fed up with the services of provider and the docomo team... Please deactivate my nos. And stop the bills from coming as soon as possible.....
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K
Kirananshu Chakraborty
from Bhubaneshwar, Odisha
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unfair deduction of amount in the name of credit loan advance

Address:Bangalore, Karnataka

An amount of ₹13 has been deducted from my mobile balance for the number [protected] as credit loan advance on 27.01.2018 even though neither i have opted nor requested for any kind of loan service. The service provider has fraudently deducted the amount without customer knowledge or approval through corrupt & unfair means. Please take proper action....
+1 photos
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A
aryan.patil
from Delhi, Delhi
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balance deduction for unknown music zone pack

Today I got message saying that I have been charged for musiczonepack for 49rs. I had called customer care regarding this. He said that from flash message link it happen. I didnt got any flash message. Then how it is possible? This same problem happen with another person with same mobile service provider on same date last year (25 jan) below is that complaint

docomo-unwanted-balance-deduction-c1480239br...
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Y
yashrastogi
from Aligarh, Uttar Pradesh
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regarding mobile recharge

I regarched my phone number [protected] with topup of rs 20 and get a talk time of rs 14.94 last night. I called only once which deduct my balance about
0.25 paisa after which i did'nt call anyone after something check my balance it was 0.75 paisa. Where did all my balance go. I want my balance back. On enquiry they say there was a deduction of 14.75 rs for data but i did'nt surf any thing on internet. Please help me....
+1 photos
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S
Srisha Murthy
from Bengaluru, Karnataka
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repeated balance deduction

Address:560102

Hi,. I have been using tata docomo service for my no past 3-4 years. I was a happy satisfied customer. But from past 4 months i am highly disappointed and irritated by such fraudulent pathetic activity by the company. I have been charged 5-6 times almost of 200rs for vas subscription pack which i never activated.
After calling repeatedly the so called customer care who don't even to respond to your grievances and then registering complaints,...
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K
Koinya Sahu
from Noida, Uttar Pradesh
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not receiving incoming call

Address:Mumbai City, Maharashtra, 201204
Website:www.tatadocomo.com

I am not able to receive call on my tata docomo number [protected]. I call customer care several times but they say their is no issue from their sides. From the last seven days i call them several times to solve my problem, they told that they will issue a complain and problem will solve in 24 hours but it has not solved till yet. It is one of the worst service provider i have ever seen. They don't know even how to talk with their customers....
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R
Rajesh R Graphic Artist
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reactivate docomo number

Dear sir/mam
I rajesh. R using your sim card of tata docomo of number [protected]. I here to say about by deactivated sim card. As i am out of station for 8 months from india. My sim has been deactivated. As my alll the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
Yours faithfully,

Rajesh....
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R
Rekha Bright Steels Pvt. ltd.
from Mumbai, Maharashtra
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transfer of telephone line

Address:400004

We, rekha bright steels pvt. Ltd have telephone connection of tata service. Our telephone no. Is[protected]. Our account no. Is[protected].

Please be informed that our company has shifted to new premises. Therefore we request you to please shift the above mentioned telephone line lying at our 127, 2nd kumbharwada, near gol dewal, mumbai 400 004 premises to our new premises as mentioned in our bill at khetwadi, khambata lane,...
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D
Dr. Sunil Vazirani
from Mumbai, Maharashtra
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network issue

Address:Mumbai City, Maharashtra, 400022

I am having 2 tata docomo numbers one prepaid and one post paid no issue was there since 18 months but after merger with airtel there is zero network at home since 14th of this month. I have raised several complaint with docomo but every time it is closed without resolution. I need help. The call center people are very arrogant. I m a doctor no one can contact me when i m at home as it's total zero network. We don't have airtel network but...
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P
P K Mehta
from Mumbai, Maharashtra
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discontinuation of photon internet service w.e. 27.01.2018.

I have been using tata photon plus dongle for pre-paid internet service on
My computer for last 6 years.

Last time, i recharged about 4 months back for 6 months, by paying
Rs 2499/- online, and the next recharge is due on 28.03.2018. As off now,
I still have more than 24 gb data and about rs 850/- in balance in my account at your end.

Since last week, i have been receiving messages and...
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N
NaveenEmmar
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my number disconnected

Address:577002

I am using my tata docomo prepaid number past from many years and all my bank accounts are connected with the same number. Tata docomo has disconnected my number without any notice. Please help me how to reactivate the number. I am staying in abroad. My number which was disconnected is [protected]

Mob - [protected]
Mail - [protected]@gmail.com

Please do the needful....
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A
Aswin1986
from Vijayawada, Andhra Pradesh
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vas activation

Hi,
My balance have been deducted from past one month. My phone no: [protected]
How much ever I do recharge. Now I can't recharge my number fearing it will be deduced.
Following are sample messages:
Hi!You have been charged for Models_She at Rs6.68/-Non-renewable.Remaining balance Rs.1
Hi! Subscription to Miniplex is due for renewal on 18-Jan-2018 at Rs35/- for 5 day(s).To Stop, Dial or SMS STOP to 155223(Tollfree).br...
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M
mukeshsahoo
from Mundi, Madhya Pradesh
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to reactivate my sim

Please reactivate my sim no.- [protected], as it is already adhar card verification being done. As my mobile phone get damaged and was switch off for 1 month so my sim deactivated within 1month. This number i am using for past 7-8 years so it is really crucial for me. I want to continue using this sim. It will really nice if you can reactivate my sim....
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P
pallavi9519
from Bengaluru, Karnataka
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unwanted vas activations

Address:Aligarh, Uttar Pradesh

I would like to beware every new &old customers of docomo to leave any relation with company since now they have become thieves coz they are at a huge loss.. From last 20 days one or other vas service is been activated on my number without any confirmation abt which they have been telling.. I am on my way phone being in my bag and when i reach home and open my phone money is shown to be deducted with some vas activations.. Like seriously...
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P
Prakash Khare(Oracle Certified Java Developer)
from Pune, Maharashtra
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sim stop working

Hi team,
My name is prakash khare.
I am using docomo last 2 years.
Now my docomo number is stop working all of sudden.
Now it's showing no network is available.
This is my master sim and it's really important for me that it's start working asap.
Can you please check the issue asap.
My number is [protected].
Many thanks for your consideration.
Regards,
Prakash khare.br...
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S
Sushwet Kumar Pandey
from Indore, Madhya Pradesh
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automatic vas activation

Website:www.tatadocomo.com

Automatic VAS activation inspite of full DND service. On complaint representatives say that the service is activated from my end by clicking on to the internet ads. But I am sure I have never encountered such ads on internet. And by chance if I come through any such ads why would I click on it. I am not a kid nor any kid is using my phone.
It happened to me more than thrice in 24 hours. For the first deduction of Rs. 51, balance was...
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