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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 66

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U
Umapathi ullash
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mnp not working,

Address:Kanchipuram, Tamil Nadu

Am using tata docomo more than 6 years now, now i want to to change the network, so i followed port (My number) and sent to 1900 but it didn't work and saying ur msg is not sent! I spent more than 1 day for this issue, i tried every customer service in docomo but none of them replied to my queries, what to do now, i hate using docomo now as they are not replying to our feedback and also the network won't be available for more days
Kindly...
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इंडियन मोंक
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

showing roaming in local network

Address:497335

Since last few days it is showing roaming on my number. If you call from some other number on my number it says "your dialled number might be incorrect".. There's no network problem here and even my phone is also working fine. I have not contacted customer service yet though. I don't know it's happening with my number only or everyone is facing the same in my locality!!
Please help.....
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N
nirbhaykr
from Raha, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to get new sim in my old lost number

Myself nirbhay kumar from jamshedpur
My sim docomo number is [protected]
I lost my sim card along with mobile.. I blocked my sim on that same day... I purchased this sim card seven years using my father voter i'd proof.. Now he is very old nd suferring from illness nd not in right condition. Right now he is in village (Bihar).700 km from here. He is not able to come here nd do the process
I lost my sim card, for that i...
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M
Madhuvallem
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please activate my prepaid sim card

Address:Bangalore, Karnataka, 560037

Hi team,
I am using tata docomo prepaid number ([protected]) from past 7 years, recently i went aboard and return back after 6 months. Today i checked my mobile number was deactivated. Today i recharged mobile number also. But not working. My mobile number was linked to my bank accounts aadhaar card also. Please activate my mobile number asap.
Customer name: madhusudhanareddy vallem
Mobile number:[protected]
br...
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K
Kunal Waghulde
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivating number

Address:Jalgaon, Maharashtra, 425002

Dear sir/mam.

My name is kunaldip yuvraj waghulde.
I am from jalgaon (Maharashtra).

I have docomo simcard.
Number :- [protected].
But now that sim is not in use.
That number is out o[censored]se.
That simcard is wastage not because i have another simcard (Number) and i am using another number.

So please sir/madam kindly block or deactivate that simcard.

...
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N
Nithinsunil Nani
from Bidar, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

strange problem with docomo sim - no incoming and outgoing calls

Address:560066

From past 7 hours i have been trying tp get in touch with tata docomo customer support team but unfotrunately ivr never lets me reach them out. For the whole life time i should be pressing 1, 2, 3, 4, 5, 6... And it goes - at the end they say all customer representatives are currently busy!!!
Anyways, i have this strange problem from past 7 hours that i am unable to receive any class and outgoing is also not happening.
br...
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S
Sakhawat Mistry
Nov 17, 2021
This thread was updated on Nov 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reactivate my docomo number

Address:North 24 Parganas, West Bengal, 743513

Dear sir/mam
I sakhawat mistry. Using your sim card of tata docomo of number +91 [protected]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my alll the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
Yoyrs faithfully,
Bhuma...
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44 found this helpful
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M
mohit0
from Pune, Maharashtra
May 9, 2022
This thread was updated on May 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number showing as invalid

I have been using one tata docomo number since so long as i have been transferred to some other location for shorter period of time and when i came back found my sim number is showing as invalid and i have linked so many accounts to this number, without informing me how come they have stopped the service and when i m trying to call customer care i am not able to call even as message is popping up mobile service not registered on network,...
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6 found this helpful
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A
Angiras
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

surrendering of postpaid mobile number

Website:Tata Docomo

I want to surrender and disconnect my tata docomo post paid mobile number:[protected] my account number[protected]. My last bill amount is rs. 984 paid on 07.01.2018. '

I wish my mobile number is to be cancelled immediately with effect from this minute. I do not want any phone calls further pestering me for payment of bill since i am not using this mobile number and i have lost my sim card.

Please take immediate...
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G
gowtham.surana
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain about the tata photon bill

Address:600086

Raised a request to convert tataphoton postpaid into prepaid but they didn't processed so i have cancelled the connection but still they sending bills every month, i have visited the stores also regarding this issue but no proper response. Received a call 15days before to close the issue and settle with paying rs 1000/- so even i have agreed but now they are denying. I am facing this problem from the month of october 2017. Very poor response...
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S
sunnyshinde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing service closed after paying all my bill

Address:Mumbai City, Maharashtra, 400086

I have paid all bill without any delay to tata docomo against my number mobile number [protected]. But after paying bill tata docomo closed my outgoing service.
Regarding the same i have tried to reach consumer care..
Complaint number ref[protected]
They all time saying we having some issue & we will fix within 1-2 hrs. But now its more than 5-6 days they have not started my service.
Kindly look into this matter....
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B
bimalkumarh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sms not receiving - tata docomo

Address:Kollam, Kerala, 691021

I am not receiving sms and my prepaid number is [protected]. I belong to kerala section. I have checked my message center number and it looks fine. I need a resolution to this very soon because i am not receiving critical information like otp's. I have already complained about this on [protected]@tatadocomo.com but only getting some auto-generated email response instead of actions. I am completely stuck with this. Please do the needful asap....
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A
Abhioin8989
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation of duplicate sim

Address:Kolkata, West Bengal, 700019

I have bought duplicate sim for the number [protected] but after inserting the duplicate sim i am not getting any tower even after 7 days. When i am calling the docomo store from where i got the sim they are telling me that they have done all the necessary work and the sim will get activated in sometime. This is going on for 4 5 days now. Please resolve the issue as soon as possible....
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K
Kitz9090
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

old sim to nano but not yet registered network

Address:560001

Had been using old sim
Since i got a new phone
It wanted a nano sim option.
Been to the nearest tata docomo office in bangalore and got a sim.
The store person asked for an hour to get activated but by now it's already beyond the time they actually asked as it'll get activated.
So how long more to wait or is there any alternative.
Is there any procedure to be followed...
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A
Amod Prasad Ram
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of existing balance of mobile no.9234972568 with compensation.

Sir,
I have a tata docomo mobile no. [protected] (Cdma sim) in which existing balance is rs. 333/- with life time validity. Firstly tata docomo informed that discontinuation of its sevices is a rumour and absolutely false. All of a sudden on 29.12.17 tata docomo, by betraying me, sent a sms that tata docomo mobile service will not be available in my location after 27 jan-18 and i may port my no. To its gsm network or any other operator....
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Praveen Veesam
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim blocked

Address:530022

This is v. V. Praveen kumar, user of tata docomo network (Mobile number: [protected])... Really i was irriated with your service, from one month onwards iam requesting for a new sim with same number in tata docomo store in visakhapatnam, andhra pradesh, everytime they answered me only one answer., i. E. Sim's out of stock-stock will come in 4 days. And now suddenly why you people stopped services to my number even without any information.br...
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N
nemaniwars
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to port out

Address:Hyderabad, Andhra Pradesh, 500044

I am unable to port out of my data docomo mobile number [protected] it always shows message sending failed and i am unable to receive upc code. I want to port out to idea as i have poor range and low customer service. Called customer care they are replying that everything is ok on their end. Please help. Me in sorting the issue as i want to switch to other network. My alternate number is [protected]...
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Prajakt Dhamane
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect billing

Address:Pune, Maharashtra, 411041

I have stopped using my tata docomo broadband connection since april 2017 and had asked the tata docomo to close the account. But they had still billed me though i informed them and now they are sending me legal notice to force me pay the bill. Now their legal team is telling me that do you have it in writing? But the fact is their e-mail would not respond in clear language, they just mention ticket number and tell resolved....
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V
Vinod6682
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharged money getting deducted

Address:560057

Everytime i recharge my sim money is getting deducted on its own.. Even though i haven't subscribed anything..
Tata docomo they themselves deduct everything saying u have subscribed so and so services [for example online games]. I m facing problem regarding activation of ldr services.. The services are automatically activated and my money is getting deducted they themselves subscribe everything and deduct my money.. U can also check...
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Sanjit K Sinha
from Bhagalpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

porting from cdma to gsm

Address:East Singhbhum, Jharkhand, 831001

I am having a balance of rs 600 in cdma. Got message that cdma service will be closed and i should port. No response about refund or carry forward of the balance. Mail received mentioning that they do have this policy at the moment and will look after some policy is in place. Like me many such people will be having balance in their account which will go to tata docomo's coffer as profit. Pls look into the same and put some procedure so that...
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