Tata DoCoMo Complaints & Reviews

Dear sir,
With referance to above mentioned subject, i am utilizing your 349/- monthly rental plan unlimited coiling and unlimited net pack from last few days. Last months company applied me 1009/- rs bill and says about 589/- vas services. I have not utilizes such type of services from my end. How company applying me such charges, i am not agree for that bill. Then i have contacted customer care about such billing. No one satisfying me for same. From last few days my outgoing calls are stopped by company. Please see my previous record and call records about same and. Take necessary action to aforesaid company.

Sir/madam,

Iam muttappa kariyavar customer of tata docomo mobile number [protected] i last recharged this number with rs.125/- which is offer for me rs.100/- talktime +data offer on 25.09.2017. But tata docomo company without notice me and without refund my amount disconnect my sim. So please take action against the company and refund my amount.

Hallo sir i. Am. A loyal customer of tata docomo.. My main business number [protected] is bar by your nonsense executive. I. Request to disconnect my photon number but executive disconnect my mobile number. Pls as soon give connection.. I have no near store. So pls give connection otherwise my. Business will be in big loss thanks regard mohammed rojin
Trivandrum
Kerala

Hello,
This is to inform you that i have been asked by tata docomo to pay bill of rs.1915 for my account number:[protected] and tata docomo number:[protected] for the services which i'm not using since 6months, i have contacted tata docomo customer service and wanted to close my account, but tata docomo customer service stated that the waiver which has been given to me for my bill of march/april approx to rs.438 or above was not being updated in their system and they could not close my account until its updated. Then after few days it was updated and they did not closed my account. Also their was descrepancies in the monthly bill generation. And 3 days before they have send me e-mail confirming that waiver has been applied and now they are not fulfiling their communication with me which they did from their official e-mail id stating that we cannot issue waiver and ignore the previous e-mails, which is unethical and is unprofessional from a corporate business firm like them. Also they have nowhere mentioned that i have to only contact customer care of their company to close my connection, their is no where mentioned that their representatives who gave me waiver in bill and called me and collected the payment from me do not have authority or cannot cancel my connection. I have all their mails and also had phone conversation with one of their legal team associate who indirectly spoke implicating that whenever we contact your customer care we should have a written proof otherwise it will be not considered as legitmate as it would be only verbal communication. Considering all the e-mails they have send me and conversations i had with this companys representatives it is clear (Assumption) that this company sends wrong e-mails to the customers then they manupulate the information told and cause unnecessary harrasment to the customers. I have written proof with me which will clearly explain that i do not stay at the address where i have been using their connection since when my services were barred and i have asked the customer care to generate a bill for the services which i have used (March/april) and i will pay it though i have been not using the services in this period also, and they said that they have taken the complain for the same. And i have also done the payment for the same and as a proof i have send a copy of receipt to them in my earlier mails to them. And i have asked their representatives to close my account/connection, also i contacted 48 hours and then 12 hours back and their agents promised me call-back from their senior and no one called back, when i asked them to send me e-mail regarding the comunication we had they said that they do not have the option to do that. Now considering this how can we trust their customer care and why should i suffer unnecessary loss for their mistakes.

Sir, i have requested you about owner of the sim card, thanks for answer but i am asking you that porting without sim card upc is possible or not? I lost my sim card than i thought about port out my sim card to any other telecom network, but i haven't old sim card than can i able to port out my sim card without upc if yes than send me solution on my no.[protected]

I want to disconnect my postpaid connection. I have been registering complaints about instrument since long but there is no response and i was asked to go to the service center to get it rectified.

Its not user friendly ideally technician should have come to my place and rectify it but it didnt happen.

Hence i want to discontinue the connection my number is

[protected].

Kindly confirm the same

On 18.7.2017. I did recharge from icici bank. My amount has been deducted but havnt received any recharge.. I hve tata docomo connection and then 24 august 2017. Again i did my recharge from data docomo outlet again i havnt received, total 160 rs recharge i havnt recived yet.. I m currently in international roaming and i cant call customer care and not even possible to recharge from any outlet. So kindly do it as soon as possible..

After recharging for 200 rs. I dnt know everyday he is deducting 5rs from 5 days. I need my money back.. I went to the service center but they said nothin is wrong. I need my deducted money back asap. My no is [protected].
Please look into my problem and solve it as soon as possible. I want to know why are they spoiling the name of docomo network and why are they deducting the money

Hi,
This is sathish kumar. R

As i am using tata docomo postpaid number..[[protected]]
Past two month, i am facing problem of monthly bills charges & bill amount

They generated & charges of the bill has been wrong & its double.. So i complaints against the bills but they didn't respond well in the customer care
Kindly solve my problem

Regards
Sathish kumar. R
[protected]
Anto. [protected]@gmail.com

Plz stop this automatic service. And refund my balance in my account. This is your service start automatically with a msg and deducted my balance. Plz check my balance as my tata docomo mobil number [protected]. And refund my account balance. Your all customer care service also not resolved this problem. You not left balance to stop this service. Plz stop this service and refund balance from this forum. Thnkyou

Respected sir/ ma'am, i am vilasrao salunkhe mob no - [protected]. I haven't subscribed for any ldr service. But today i got message that ldr service has been activated on my no. Today morning, my balance was 61+ rupees. But now 35 rupees has been deducted from my balance showing that ldr service has been activated on my no. I want to say that i don't know what kind of service ldr is and how to use it. And i haven't subscribed for any of these services. After that i called customer care and deactivaed the service. So i request you sir/maam that please refund my balance in my no and help me out with it. Yours faithfully vilasrao salunkhe. No - [protected].

Hello, this is ajay from rohtak (Haryana). I am having a tata docomo prepaid sim card. I am having issue with sending sms from my mobile number ([protected]).

Actually i am trying to send message for "port" when i am sending an sms it always says "message not sent". On the other side i am getting all kind of message from my friends & others and i can send also but the problem i am facing that i can't send a message for the port.

Tata docomo guys said do the message after 2 hrs i try for the same and again got a same message "message not sent". I have called the customer care again but the issue has not been resolved. Please help. Thanks,

Phone number = [protected]
Email id = mr. [protected]@gmail.com

Dear sir,

I apply new tata credit card in july month as they confirm no yearly charge will take but immediately after send card with in 4-5 day they send me bill with 500 yearly charge even i not use this card.
I register complaint for same & close my credit card & inform him i will not use this card so please cancel my billing amount. But after three month still it not done & every month they send me bill with late charge added.
Now they ask for rs. 2307/- balance amount to paid, even i not use card & close it within 15 days.

Pl help me what to do. M detail as given below
Sanjeev sheoran
Mobile no. [protected]
Credit card - tata
Credit card no. - [protected] (July'17)

Dear sir/madam
My name is mohammed azharuddin and i am from parbhani. My docomo no is [protected] i went to the distributor shop to exchange my old sim with new nano sim the distributor did some process and give me new sim but the sim is unbale to activate also my old sims outgoing call are barred when contact to customer care they told me that go to the gallery of docomo.in parbhani there is no docomo gallery so please solve my problem because i cant change my number. Please solve my problem.

Dear concern

I have got corporate connection in my name numbers are [protected], [protected], [protected], [protected]&[protected] & i am getting message & call regarding the change of plan. I am not willing to join new plan & when the plan was offered the rental was 45 rs. I am in the process to port the number to any other operator.& i will complaint to trai regarding the issue because merely giving sms for change of plan is not justified.

Rgds
Manish kumar
Dgm idbi bank

I have tata docomo dongle for which i have opted for 15gb + 15gb free plan which comes at rs 1474 including gst.
Last month, i used up all 30 gb and had to reload 2 gb @ rs 350 on 22 sep, 1 gb @ rs 200 on 27 sep and again 1 gb @ rs 200 on 29 sep.
The total should have come to rs 1474+350+200+200= rs 2224 plus gst on the reload packs.
I have received bill of rs 2884 instead. The helpline executive says i reloaded 1 gb twice at rs 200 each on 29 sep which is not the case, if i needed 2 gb, i would have reloaded rs 350 pack - that would have been cost efficient for me. Even if the additional rs 200 is considered (Which i won't), the total would have been rs 2424 and not rs 2884. The helpline is not able to provide satisfactory answer and keeps repeating what they are trained to say.

I need to know on what basis the billing is done for the month of sep 2017. Till i get a satisfactory answer, i shall be withholding the payment - as i find this is the only way i can ensure that the concerned people from tata docomo will get in touch.

My account number is[protected]. I have not been using this connection from 1 year. I have given complaints regarding this and also took device to the store personally to rectify it, all was in vain. Customer care people would call again and again and harress to make payment and i tell them the same story like i was not receiving network and was not using the network for almost a year. Why do i have to pay for the landline when there was no network itself in the landline? Why do i have to pay for your mistakes.
Now they send me lok adalat messages. Please resolve this issue

Today i have got below message.
"hi! You have subscribed to ldr at rs35 for 5 day (S). Due for renewel on 15-oct-2017. To stop, dial or sms stop to 155223 (Tollfree)."

But i never subscribed any. Why there is subscribe deduction without my knowledge.

I would like to refund my amount back to my account. Also cancel the ldr subscription. I dont know what is ldr.

My number is [protected]

Dear sir/madam
I was taken sim [protected] from bsnl and past two years back i was port in tata docomo since 1 month our sim not working and when i call this number reply is apka dial kiya hua number galat ho sakta hai. I contact to tata docomo office bhopal madhya pradesh mr. Patel told me i can not give this number to you your number sir this is my old and important number please help us to provide me this number.

Alternate number and contact
[protected]

Hi,
We are tata docomo wifi users, we had one connection but we need to get new connection because that was not our name (Chalo thik hai.. Samjh aata hai ye)
Then we get new connection and we didn't ask for new
That tata docomo gut only came and provide us new connection and said don't pay the bill the connection will cut automatically;
But that doesn't happen, we need to pay the bill for two months and when we called they said he connection is not closed yet, they will close now and we have the close number which was provided by tata docomo only
But after that we get again 1400 rs bill though we are not using that connection since february and also sent legal notice, when i called tata docomo then they said they don't have any close request, you need to pay bill again.
I just want to know what kind of service is this, you just keep sending bill again and again
They just want to get money from two account with single user.
Kindly resolve this asap as this is very much disturbing.