Tata DoCoMo Complaints & Reviews

In the month of march 2017 i called the customer care to deactivate my account and they promised me to do so.in the month of may i got a mail saying that i got a outstanding of amount 2400 for a period of two months (Apirl &may). Then i called the customer care, and they said that no your account was not dedicated and you have to pay the bill of 2400/-rs to deactivate. Then we payed the bill for not even consuming a bite of data and deactivated...

I have use docomo number for 10 years without any issue. Last one idea guys called me and told that docomo going to close so please your network. For that reason i have request port number for my both docomo number ([protected], [protected]). But the number is not changed other network. This number [protected] is now invalid. Now i need to reactive this number. I have called to customer but what they said it is not possible. So humble please...

Dear docomo,
I need my number [protected] which was stopped in 2015 when i left chennai, and this number is not given to any one. I want this tn nadu no.in jharkhand because this number is given in aadhaar.. And after 2 year, i am approaching to give again the same number in jharkhand.
Its a request to provide me this number. This number is very important to me.
You can contact me on
[protected]@gmail.com
br...

Hello sir i don’t know what happen to my sim its not working now i have not used my sim from last 5, 6 months n now i want to use my sim because i need otp n sim se not working what to do i really need that otp its important for me and m in other city i bought this sim from gwalior and now i am in dehradun sir plzzzzzzzz help me what to do tell me what to do sir i need the otp any how its really important can i convert my this number to...

I have ported my reliance number [protected] in docomo but i am not able to get incoming call please look into this on priority basis this is my primary no.
I called to customer care they advise to recharge, i have recharge 2 times still not able to get incoming call. Please look into it.

Thanks & regard
Mahendra kumar sahu
Mob:[protected]
Alternate mob:[protected]...

MY TATA DOCOMO NUMBER IS GIVEN TO SOMEONE.
Recently my friend called me In other number and telling me that he is getting a call from the number [protected]. I haven't been using the number for a while but I still have the sim card. I don't know what is happening.
I called customer care and they told me that the information I provided was invalid....

I have moved abroad, and have been using my docomo mobile number in abroad for more than a year now.

Today, the number got disconnected without any reason. I also have prepaid balance of rs 800/-.

I don't understand what to do, as i'm out of india, and want the number to be activated again, as all my bank details are linked to it. Please help!!...

This is a complaint about my tata docomo (Mnp from aircel to tata docomo since years ago) number ([protected]) where i was using for all my official, govt, identification & verification, banking other financial purpose. I came to abroad for my job purpose but still keeping my number for my all activities from india... Even i recharged multiple times just to keep this number active. Suddenly i realized a week from now i got a notification stating...

I have a tata docomo sim having damaged so i want a new sim against this sim. I have callling to costomer care but the ans was not satisfied. As per their information my card does not functioned. So how to activate my sim do something and replace a new sim for this damaged sim i have no sihnal, no network and error in network selection. Now my contact number is [protected]...

Tata docomo stores in pune are charging for money for linking aadhar no. To your mobile no. When complained to docomo customer care, they are saying, ask for receipt and we'll refund you the money. Means, tata docomo customer care even does't want to take strict action on such stores.

Store executives are saying they have paid money for aadhar linking machine so they are charging this. But this is illegal as they are not providing...

I am using docomo sim registered to my mother's name since 6 years.
Since government came up with the aadhar and mobile number linking, i am in need to register it with my own name.
Now i want to register it with my name. I
Whats the procedure to to register it with my own name?

What are the necessary documents to get it done? Can it be done on internet? I can mail necessary documents....

I have initiated a request, for de-activating my post-paid number in the month of september 2017, to tata-docomo center, fort gallery, mumbai.

The last bill was paid on 10-sep-2017 and the request for de-activating was made on the same day. However the customer executive assured me that the post-paid number will be de-activated in next 15-20 days and also need to pay half of the bill amount for the next month, until the sim...

Madam/dear sir,

Today i had visited tata docomo store for adhaar verification at satara. But store owner mr. Irfaan shaikh behaved rudely with me saying that do what you wants to do and i am not link your adhaar card with your docomo sim. Even he charging for just adhaar verification as rs. 20 per person. Reason for charging rs. 20 he stated that company not provided biometric machine for verification so he purchased at his...

I have lost my mobile phone which has the tata docomo prepaid connection. Request you to kindly deactive the sim card to avoid misuse of my mobile number.

My mobile #:[protected]
Sim number [protected] i have lost my mobile phone which has the tata docomo

Please block the sim card with the above mentioned sim number.
Regards maheboobsab
Alternate contact no.[[protected].

Please...

Every month Tata docomo activating the services itself and they deduct amount from my balance.
When I try to contact with Customer care executives they are responding properly. Every time whenever I called they answered with excuses. Some time executive says I am activated it from internet when I ask for details they talk with very rudely or cut the call without any answers.
Its very frustrating to deduct the balance and executives...

Our company has 30 phone lines with intercom facility. Recently it stopped working on the evening of 6th. November, 2017 and we placed a complaint on 7th. November, 2017. We have been following up with them on phone and emails, but till date i. E. On 14th. November, the issue still remains the same.
The escalation matrix is of no use, nobody is bothered to resolve the issue.
Tata's provide appellate's number instead of ombdusman...

I
I was tataphotonplus user no. Being [protected] a/c no. Being[protected].
Ihave asked to delete the service immediately by email dated 6th september. I paid all my dues till 6th september. To my surprise you have raised a bill for the period 6th to 12 th sept. Which i have not used. Still i tried to pay rs.145 through paytm which was refused.
Please advice....

I called 121 from my landline a month ago to cancel the connection. Phone number: [protected] and account number: account no.[protected]

After waiting for 30 minutes i was told it is not possible to disconnect this line as the person could not bring up my documents.

After that he agreed to change my plan to a basic 49 rupees plan which seemed very strange.

I have logged in a month later and the...

My mother is a tata docomo customer with number [protected],

She had 3gb talktime till 19th diwali date it is completely gone on 20th when she tried to tried to see data based messages,
I recharged for the datapack and it deducted without usage, though i extended the validity,

I didn't receive any prior information.
Refund add back the 3gb data - amount charged for the recharge to number [protected].br...

I am totally mentally harassed by your representatives over my mobile no [protected].. The subject tata photon was purchased in the name of canara bank, d s market, amritsar from your then showroom at court road amritsar. And i am only employee in the bank and since then my personal mobile no was given. I am getting call from your chandigarh and other areas again and again. I want to inform that i told them that i had been transferred from...