Tata DoCoMo Complaints & Reviews

Dear sir/Madam,

My mob no is [protected]
You are cutting 7 Rs daily from account even though not any kind of scheme is activated on my mobile.

Why is this cutting???

What is your customer care numbers?

To whom I have to address this problem?

Daily 7 Rs are cutting from my account so i am suffering with low account balance .

Plz explain and return my money back

I have asked 'n' number of times for disconnection even after the payment.
Still i couldn't see the disconnection. I have been getting the bills for the further months. Moreover even after the internet has been blocked by the company i have been receiving the bills for unused data. I have sent so many emails regarding, complaints, queries and issues of the photon.
Inspite of such unsatisfactory service i have been asked to pay the bill.
Its really dis hearting to see that the customer has been blamed for the company's pathetic service.
Now its really huge amount to be paid and not affordable to pay even after sending so many emails of complaints and request for disconnection.
I feel its not my fault for such poor service.

I was using tata docomo post paid no [protected] but on 29 september i request to them to port my no, & i got porting code te694315 but they didn't port my no, i asked to customer care (Cc) he said clear your bill amount 268 than porting would be done, i payed immediately even they didn't port my no.
My billing period was 5th of the month i said to him generate my bill i'll clear all dues and pls port my no, i deposited my bill on 8th and again talked to cc any bharti was online she said your request is accepeted and will be ported on 15th even they didn't port my no again i talked thier senior officer she said again clear bill from 5th to 15th than will port and will take 7 days, he closed my no because they were not porting.
They were saying they need 7 days to port but every after 7 day they say clear your dues and i clear 2 times my dues.

I'm using tatadocomo postpaid (Advantage 299 plan)
I've asked the customer care to enable roaming for a month (June 2017) and the person said it will be deactivated after one month. But the roaming pack (Rs.149/-) is not deactivated and i asked another person from customer care to deactivate in august 2017. He confirmed that he has deactivated the plan.
But it is not. I'm charged again with roaming pack. I got frustrated and asked the customer care, they said that they have not received any request from my end to deactivate and there is no logs for that. How pathetic your service is.
I raised a complaint via mail to [protected]@tatadocomo.com.

A guy called and apologised, but still now (Oct 2017) the plan is not deactivated.
Either u guys deactivate the plan and refund the money that u cheated from me, or i'll find my way to some "reliable & better network".

My account no:[protected]
Last bill no :[protected]

Hello,

The docomo customer number is [protected] and not [protected]
My mother is a tata docomo customer with number -[protected],

She is a old lady, senior citizen and see cannot see the validity of data pack

As the data pack of more than 3gb data is removed on 20th though i recharged with validity of data pack for again 1 month

I request to return back the more or less 3gb data deducted from my mom's account deducted without prior information and no courtesy

Please refund into the account of number [protected] the data pack.
Call me i am ashok and my number is [protected] and return back the datapack of more or less 3gb to the number [protected].

Ashok
[protected]

I have taken tata docomo post paid connection i have submitted cancellation letter two times to docomo office. Last six months i am not using that sim but paying monthly charges. Finally i fed up with their response and stopped paying for last three months. The response was horrible when the time of taking connection they called continuously but for cancelling they are not responding at all. It is very serious issue. When i visited near by docomo shop in hymathnagar. I was really wondered more than 30 people are waiting in line to convert postpaid to prepaid it is telling all how they are charging.
Kindly look into the issue.

Hello there, ,

I bought a passport cover on passport seva Kendra, rajkot they told I got passport cover with passport and I paid 450 rs for one passport cover on 3rd October, reciept number pp[protected], I got my passport but it's cover not yet, so can you please tell me when shall I get my passport cover ?

Hope to get good response and reply..

I have been using my docomo number since 2011, and all of a sudden since 20 oct my number shows no network. It only displays invalid card - no service.
I tried everything slot change, manual network selection, cleaned the sim card, tried with three other phone, but no use.
Lastly i contacted customer care -
And they provided useless solution...
One of the representative told me that my sim has been deactivated because i have not linked adhar number with mobile number, further when i asked that according to govt directive it is mandatory to do by feb 2018 but the representative told that they are following company's protocol. Again when i asked where i could do the same, they where unable to provide any exact location.
One more representative told me that my sim is active and there might be any fault with sim so all i needed is just to visit a store and replace that with another sim but mobile number will remain same.
To my surprise that representative gave me three outlets where this canbe done.
Which are 100 kms far from me.
Even though i enquired at one of the outlet for the same and i was told that sldue to no supply of sim card my issue can't be solved by them.
I am totally helpless at this point by the service provided by tata docomo.
I wish i never have been part of this telecom company.
All i want for now is to have a activated working sim card with my same mobile number.

Team,
My docom num - [protected]
This has been disconnected since i stay out of country.. Pls help in regards to activate the card again as bec most of my crucial information and banking credentials are all related to this num and i been using this same sim for the past 10 years and wanted to continue with the same service.

Will ensure to submit the required documents.

Awaiting for the response at the earliest.

Email id - divu. [protected]@gmail.com
Alternate num - +971 [protected]

Regards
Divya

My name is s. Rajakumar, residing m15/52, central avenue, m. K. B. Nagar, chennai -39. As per the govt. Directives and as per your reminders in my above cell no [protected], i went to a docomo stores in perambur. They have opened their system, entered my no-[protected], and found that instead of my name s. Rajakumar, a lady name krishnaveni is there. I bought this sim at big street docomo camp around 7 years back, i had given my photo and the address poof as my voter id. How surprise it changed to a lady name. You pls register thios as my complaint and find out how it had happened. I am unable to link my aadhaar pls.

Dear Sir,

My name is santhoshkumar and My Tata Docomo postpaid mobile number is [protected]. I am requesting to provide call and SMS details (INCOMING AND OUTGOING) for the same. Details from 1st September 2016 to 30th October 2016 .
My cousin was missing during this period.
Now we want to know persons involved with him.
Please send me the details to [protected]@gmail.com .
Please help me.

Thanks,
Santhosh

I am not using the tata docomo number for last 4 months. I have submitted disconnection request but instead, the bill is getting generated every month. I have paid two months of the extra bill on the suggestion that disconnection will be possible after paying the bill. But to my utter surprise, again i am getting calls that two months of the extra bill is pending.
Name:narinder malik
Tata docomo no-[protected]
Regards
Narinder

I am honestly very disappointed with your service. Two times my balance has been deducted (99 rupees, total 198) from the number [protected] without my knowledge for the last five days. A service called ldr is being activated by itself. I saw several customer complaints regarding the same service but still this problem is being persisted and you are blaming on other applications for this. I have been using tatadocomo for the last 4 years irrespective of many service providers offering me better offers and now i want compensation as well as removal of this service ldr. Please solve the problem as soon as possible.

- dissatisfied customer
19th october

Hi i m arun jeeral i m from koppal tata docomo company called me to port the number i submitted all the documents what they told me to submit after porting the sim 2 days sim works properly after 2 days sim has been closed due to address verification i asked them to recover my sim problem but they r not taking responsibility so i m decided to complaint on tata docomo company please clear the issue [protected] this is the number i got problem this is my alternative number [protected]...

After multiple calls to tata docomo call center no one is able to solve my issue. We have a walky connection. However, the company name on the bill is incorrect. This was a mistake from their side. I have mentioned it multiple times that i cannot pay the bill on a wrong company name.

I refuse to spend any more of my money or waste my time going to their store to correct a mistake they have made. This is the worst service i have ever seen. They will loose a good paying customer for a stupid data entry mistake.

Compliant on my docomo number [protected] thats my number i received unwanted call form buddy chat from this number[protected] i made mail on tatadocomo services but they would tell they activate the dnd services so sir plz stop that servies or unwanted call from buddy chat they activate the dnd serviecs then also i have a misscall from buddy chat sir i sistrub from that servies plz stop it today also i recived calls from that buddy chat number plz stop it sir for any information plz call me on my alternated number [protected]

This is to bring to your kind notice that, i have recharge of rupees 70.00 on 13.10.2017 for mobile no.[protected] via paytm. However my amount was deducted in my account and got the message recharge sucessful. The following are the details of my recharge for tata docomo
Order no.[protected], operator ref no.[protected] pls solve my issue as soon as possible
Lakshmikanth

Sir/ma'am, i am vishal and my tata docomo no is [protected], recently i had recharged my number 3 times with rs 10, but it automatically activated the services and deducted the balance. I had called customer care also they told me to block popups on browser but that didn't worked at all. Please solve this problem permanently and refund my money back
As trai mentioned that no service will be activated without the confirmation of customer, so solve this problem permanently and refund my money back.

The messages are :-

Hi! You have subscribed to celebrity fitness at rs6.49 for 2 day (S). Due for renewal on 13-oct-2017. To stop, dial or sms stop to 155223 (Tollfree).

Hi! You have subscribed to video vogue at rs6.49 for 1 day (S). Due for renewal on 12-oct-2017. To stop, dial or sms stop to 155223 (Tollfree).

Hi! You have subscribed to docomo deals at rs5.92 for 1 day (S). Due for renewal on 17-oct-2017. To stop, dial or sms stop to 155223 (Tollfree).

I was erroneously subscribed to buddynet of tate docomo group and charged $39.95 to my bank account. I do not know how this happened and i do not want to be a part of this group.

There is no simple way to contact buddynet or unsubscribe which makes me think it is a scam of some sort.

I want to be unsubscribed now and my money reimbursed immediately.

I have reported this to my bank.

There is no simple way to contact buddynet or unsubscribe which makes me think it is a scam of some sort.

Date of incident and transaction
11 oct 2017
Buddyplay.net
[protected] ie
Ref no 95209148x00011bbr
Tran cd 253 sic cd 5818
-39.95

It showed me on *141# that there is a offer of 1gb 3g internet on ₹98 recharge.
On 14th october 2017 after selecting it we have to press 1 to activate and pay from balance, after all this i received only 500mb internet. I waited for the rest internet data but after 2 days i called customer care on 121 and told them everything, but they said that i'm wrong because it shows offer of 500mb on 98₹ (Seriously? Who will do recharge of 500mb @98 when there are so many cheap offers, just like in jio we get 1gb 4g data + voice call minutes). I told them that it's still showing me 1gb data now tell me the procedure to refund, still they said to the end that it can't show you because there is no such offer.
Now i don't know from how many lakhs of customers they steal money like this.