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Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
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4179
Unresolved
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110065

Tata DoCoMo reviews & complaints page 89

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M
mahesh kavalli
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to send SMS 1900

Address:Bangalore, Karnataka, 560103

I can't send sms on 1900. I have sufficient balance and nothing is due on me. I have prepaid no.
While customer care shows busy and on my docomo app it shows number barred for non payment. I wonder how it is possible.
Every thing is ok as calling and sending sms on other numbers. I tried to call costomer care and still ivr tells for busy.
Kindly resolve it as asoon as possible...
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P
parthajeet
from Mumbai, Maharashtra
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Broadband

Address:Pune, Maharashtra, 411014
Website:www.tatadocomo.com

Tata docomo services in pune are... Well, i dont have a word for it. Its like the tick on the back of 'appalling' if appalling was a lowly animal. See the email trail below.

To summarise: after a lot of effort trying to make them understand what i need on my broadband connection (Account no[protected], they promised to have my billing cycle changed to june 2 (See email below from them with this confirmation). They also sent...
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N
nidhika ohri
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer service

Address:Gurgaon, Haryana, 122001
Website:Tata Docomo

Their Executive never show up until you keep on complaining day and night. They will only come when billing day is approaching. Last time our internet was out of service for 15 days and when we asked for deductions in bill they refused and we paid full month amount of 1800 when we used internet only for 15 days. This time also we raised a complain. I got 5 calls that at this time Our technician will visit. And then you keep on waiting no...
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J
Jupudi96
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge and data balance

Address:Udupi, Karnataka, 576104

Whenever my data balance is over, my entire outstanding balance is deducted blatantly instead of stopping the internet service at the spot and continuing normally. Even if talktime is deducted for the extra consumption, how does 2-3mb cost me 83 rupees? Lost 80rs in the morning and 65rs a while ago. Loss of 150 rupees on the same day. That's plain lootery. Give me a solution to avoid this mishap or i have other networks to look for. What...
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DURGA PRASAD UKKIDI
from Tadepallegudem, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need old number

Address:520012
Website:google

I have a tata indicom number i. E. [protected] it is disconnected in 2015. And i pay my pending bills there is no dues on this number. I am using this number since 2006. So i need this number. Showroom executives says call u later. There is no responce. Pls provide my old number to me. My old tata indicom number is :[protected]. My contact number is [protected]. My email id :[protected]@gmail.com. Revert me on my mobile or email. Pls do the needful....
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S
Smarth Bathala
from New Delhi, Delhi
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Asking for bill payment after discontinuation of number

Address:Panipat, Haryana, 132103
Website:www.tatadocomo.com

I wanted to discontinue my number [protected] so i went to tata docomo local office and asked them how much do i need to pay finally. I cleared my amount and then they told me you dont need to pay anything else and u will get the security amount via cheque, now these guys are calling me for bill of the month when my phone number was already deactive. This is highly unprofessional as these people first made me wait for the bill date and when...
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Address:Pune, Maharashtra, 411029

I am surprised to find that tata docomo sent me a bill no. [protected] dated[protected] for rs. 688.86 against account no. 0144-[protected] in my name ramchandra m. Nirmal. By mistake i also paid the amount of rs. 689/- by cheque no. 268457 dated[protected] drawn on bank of maharashtra, mayur colony, kothrud, pune.

The account no. 0144-[protected] does not belong to me and therefore the bill no. [protected] dated[protected] has...
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P
Poushalipatra
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please deactivate my Tata DoCoMo sim

Address:Kolkata, West Bengal, 700137
Website:Tata DoCoMo

Sir/madam,
It is to inform u that i have lost my tata docomo sim on 15/05/2017, i have informed the local police station but could not visit any tata docomo stores since then as all the stores i have attempted to visit since then are closed. So i want my mobile number to be blocked by tata docomo. My tata docomo mobile number is [protected]. My name is poushali patra, address - budge budge. Fathers name is nimai chand patra. For any...
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P
Prankishor
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized deduction of recharge amount

Address:Kolkata, West Bengal

I had balance of rs.215 in my tata docomo sim. Suddenly after making a short call i saw the balance is rs.15. Without any apparent reason and confirmation, a value of rs. 200 had been deducted by the provider.
The customer relations officer of the provider couldn't be connected even after several attempts over 3 days.
I expect the return of the balance at the earliest....
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M
Merroon Corera
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata docomo prepaid number disconnected without notice

Address:Thiruvananthapuram, Kerala, 695013

I am using [protected] number since 2014. All my bank account, school, collages car servicing insurance facebook google everything is linked to this number. I am now working in abu dhabi and was using the sim here. I was receiving msgs and everuthing and suddenly it got disconnected on March 2017, i was planning to go on vacation back to india on may, so i thought i will visit the dicomo office directly. When i went there the behaviour and...
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M
Manali Gondhali
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance reduction without notice

Address:411043
Website:Www.tatadocomo.com

Hi, whenever i am doing recharge its deducted my money more than 99 rs always.. As i am software engineer i know how to use services... I have not opened any app not even pressed any button.. I jus want to aks u guys how automatically services got activated on my phone... I have not done anything i want ma money refunded thats it or else tell me the procedure to stop this card usage... Plz kindly do the needfull... Worst service given by...
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Y
Yusufoffline
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM card registered in unknown name

Address:Chennai, Tamil Nadu, 600 002
Website:www.tatadocomo.com/en.in

Dear sir, I'm using Tata Docomo for past 6years. I went to purchase 4g SIM card then I came to know from Tata Docomo showroom that the card is registered in someone name that is absolutely irrelevent. Still I'm using the same number [protected]. My alternate number is [protected]. The customer service can't assist me to get 4g sim and also they can't help me to register in my name. The customer service is absolutely rubbish....
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G
Gagankumar Vaghela
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Won't the Port in airtel Postpaid

Address:Ahmedabad, Gujarat, 380051

I am having docomo card... Doesn't know the owner name... Number is [protected]..
I want the portabty in airtel postpaid now i am trying since last
Last sunday (Now 28/05/2017 2:44 am)
My alternet number is [protected] (Airtel postpaid)
As i have attached the photos all the airtel formalities were done and airtel is clear form their side...
+2 photos
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M
Mukesh ji
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incoming and outgoing massage

Address:123401
Website:tatadocomo

Dear i already asked before regarding the need

Sub.
Incoming and outgoing massage details

Dear sir/ madam

I need very urgent to all incoming outgoing massage from my tata docomo number

Can it possible or not
Please suggest or solve the problem as soon as possible

I hope i get it from you bcoz it's not so big deal

Kindly provide a...
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A
Ananya Ganguly
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of handset necessary

Address:Kolkata, West Bengal, 700091
Website:Tata docomo

I had taken a Tata Walky postpaid landline connection in April 2010. Now the handset is completely out of order. I immediately require a replacement of my Walky handset, as I am being unable to use my.connection at all for the past one month. My neighboring Tata Docomo Stall at City Centre 1, Salt LakeCity, Kolkata is closed for the past few days. So, please help me to replace my handset at the earliest. Thank you....
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A
Adangarh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network went off automatically

Address:560045

Hi team,
my Docomo number 7204***076 is not working, there is no network from 24hrs and I checked the sim in other mobile also and try to search for network but not able to register it. I went to Docomo store also and they tried as well but they ask me to pay 100. Rs to get new sim. I purchased this sim 1 year back only and it went off automatically.why I should pay 100rs ? This is very annoying since it is not my issue and mistake...
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D
Dinkey
from Dharmavaram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid request avoided.

Address:Shimoga, Karnataka, 577201

Sir,

This is to inform you that, I had visited your outlets at Shimoga for 4 various occasions since March17 and requested to convert my postpaid sim to prepaid. However, they avoided and postponed my request. The shop is also closed since long time now. Though I am not using the number, the bills are being generated and I am receiving calls and smss for payment of the bills for the unused number.

I submit,...
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N
Navjyoth Dacha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving sms on prepaid sim

Address:500080

Hello,
I have a tata docomo prepaid sim card. Since last two days i am not receiving sms on it. I tried sending sms from other mobile numbers but none of them are being delivered to my mobile. Becuase of this i am not able to do any bank related work which requires generating otp on the registered mobile number.

Kindly look into the matter.
Thank you....
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R
rksehgal12
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate tata indicom sim no.9210380194

Address:New Delhi, Delhi, 110018
Website:Tata Indicom Docomo

I lost tata indicom docomo prepaid hand set with sim no.[protected] in daylight at tilak nagar chowk near e-rickshaw stand and have not found it so far. I have lodged fir with tilak nagar police station. A copy can be sent to you if so desired. Kindly issue me duplicate sim of the same no. For which i shall be grateful.,

Veena sehgal
Jg-3/175a, vikaspuri,
New delhi.
[protected]/mob. No.[protected] (R....
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P
parthajeet
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband

Address:Pune, Maharashtra, 411014
Website:www.tatadocomo.com

Ladies and Gentlemen at Tata Docomo,

Kindly read my email below, then try and comprehend the context, once you are sure that you have understood things fully, I will appreciate an appropriate response and action. Please refrain from taking ‘out of context’ decisions like you have done so far, causing me much mental harassment, trauma and loss of business.

Morning of May 19
My account number (broadband)...
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