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Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
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4179
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Tata DoCoMo reviews & complaints page 87

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S
suma manasa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata docomo call list

Address:Kolar, Karnataka, 563101
Website:sduu.ac.in

Sir,

Please send me my docomo mobile details my no. Is [protected] i have change indicom to docomo please my
Mail address :summu[protected]@gmail.com

Please sir i want my mobile call details
It is my humble request to you plse sir

Becouse of some problems sir i have do dead pls sir send to my mobile or email. Address

Thanking you

With resards
br...
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T
Thammana Surya Praveen Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International roaming not working

Address:Bangalore, Karnataka, 560066

I am using a prepaid tatadocomo from last 7 years. I am using international roaming from last 3 years. I was able to receive the otp and other promotional messages. Recently i was not able to receive. When i raised a complaint i was asked for a monthly rental of 99/- but i dont find any such plan on their website. There was no communication about this restriction before....
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S
Shilpa Daye
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary bill from company

Address:Pune, Maharashtra, 411006
Website:www.tatadocomo.com

I was lost my post paid sim card from last 3 months; & i also informed to company to deactivate sim permanently. But company send me a bill every month. Unnecessarily i was paid a bill but i told company customer care to deactivate sim but everytime they send me a bill. I am really fadup of all this please resolve my complaint. My mobile number is [protected]...
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D
Deep.Shikha
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information shared by agent and they charge me extra money

Address:Dehradun, Uttarakhand, 248001
Website:www.tataphoton.com

I have registered my complaint to nch and my complaint number is 313361

I called up at cc who provided me that once my data over the speed goes down, there is no extra charges but it cost me money. I told many times to customer care and even on appellate to listen to my recordings, your agent has provided me the wrong information related to my package then why i have to pay extra charges because of your agent, deduct the salary...
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b.khajapeer
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid migration

Address:Bangalore, Karnataka, 560029

Hi,

I'm trying to migrate my number from postpaid to prepaid since last 6 weeks and docomo guyz are not even resolving it.

Procedure for migration of postpaid to prepaid:
1. Visit nearest docomo store
2. Clear all outstanding amount & usage amount
3. Submit all documents such as 1 photograph, 1 id proof, 1 address proof, postpaid to prepaid migration form, alternate number, signature.br...
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K
khajapeer6
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid migration

Address:Bangalore, Karnataka, 560029

There is an easy way to migrate from prepaid to postpaid where as for postpaid to prepaid there are hell lot of worst things. I called up customer care and asked about migration then they said to visit nearest docomo store and i did after asking for migration they checked the details and said some service request is open and they cannot close it. I've called up customer care 121 too even they didn't help saying they are unable to do. They...
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S
Suresh81189
from Brahmapur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment issue and usage

Address:Mumbai City, Maharashtra, 600021
Website:Tatadocomo.com

Hi,

I have raised a request to deactivate my account ([protected]) in the month of february and have cleared all payments which was due as per my usage. After that they have taken the safe custody of my card and put it on hold for 3 months. After that without even informing me, they automatically activated the card and started raising bills and now asking me to pay bill for the unused usage. I again raised request to cancel...
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A
anuj1997
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incoming/outgoing calls blocked for 9259184178

Address:Panchsheel Nagar, Uttar Pradesh, 245101
Website:www.tatadocomo.com

Hi,
I am anuj, my number is +91 [protected].

Without any prior notice or call or even a single sms alert my number has been blocked from receiving/making any outgoing calls from last evening[protected].

How docomo can do this? I am loosing my business who is going to take that responsibility?

If there are some missing documents (Which i am informed from customer care) then tata docomo...
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S
software9
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call details

Please provide me the details of incoming and outgoing calls of mobile number:[protected] from january 1 st 2017 to june 18th 2017 and send the details to [protected]@gmail.com. When i went to the service provider he said me that even though the number is in your name we cant provide you the details, i dont understand why did he say that. I needed it so urgently because i need to do some important calls and since my phone got crashed thought...
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A
Anamika Santani
from Satana, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to connect to customer care for telling my problem

Address:Pune, Maharashtra, 411013

Hi team,

It's very frustrating to connect to customer care when you are an existing customer and facing issue with your wireless connection. I trying from last 15days, every time recorded machine asks for circuit id which i don't know. I enter my account no[protected], or even try with my phone number [protected], but system doesn't accepts, and the call is disconnected.

I wrote on the [protected]@tatadocomo.com id...
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M
mamn
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake account and incorrect registered phone number~m29187073

I never had any tata docomo account. Since the last 2 years i have been receiving payment reminder calls and messages on my cell number for the docomo account number[protected]. The messages go up to 8-10 in a day with around 3-4 calls while i am at work.

This account is registered to someone by the name rangaswamy. This person has given my cell number as his contact number. Despite explaining multiple times to docomo support...
+1 photos
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P
PrateekBansal123
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair reduction in talktime balance

Address:Chandigarh, Punjab, 160036

There was unfair reduction in talktime balance on my tata docomo sim card on14 and 15/06/2017, saying that my mobile automatically connected to the idea network and since i was using the internet at that time there was reduction in my talktime balance. My tata docomo number is [protected] and at the time of talktime reduction i had my internet balance equal to 191 mb. The talktime balance reduction was unfair as it is not the duty of customer...
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Bushra Nikhat
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call details of my tata docomo number of month may and till june 15 2017

Address:Bidar, Karnataka, 585401
Website:www.consumercomplaint.in>tatat docomo

My name is bushra i want the call details of my number [protected] of the month may and till june 15 2017
I want details of outgoing and incoming calls please mail me at my email i'd :-bushranikhat01 @gmail.com
Sir i want the call details of my number because it is very urgent to me and important
It is important for me to know because it is related to my job kindly i request to you as soon as possible...
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A
AmitMak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting otp sms or other sms on my docomo number

Address:Indore, Madhya Pradesh, 452010
Website:www.tatadocomo.com

I am not able to receive sms or otp sms on my number. I called customer care of docomo but they asked me to erase call forwarding setting. Now, in docomo we can call customer care no. Only once. When i am trying to call again then my i am not able to call. Please, help as now i want to port my number and even i am not able to receive message from 1901....
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Natarajan Venkatesan
from Perambalur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel my tata photon data card 9282217897

Address:600056

Hi sir my datacard is very slow for the past several months. I repeatdly cpmplaint about that. I want cancel your service. My datacard no.[protected]. There is no mobile store nearby poonamallee to get seevice. Cancel my service immediatly. For disconnected line why should i pay the rental charges. Very poor response from yoir end. No services provided so far. No shopes nearby to lodge written complaint....
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sajankumar dhobi
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Notice for bill generated after deactivation

Address:Vadodara, Gujarat, 390021
Website:www.tatadocomo.com

Hello sir,

My tatadocomo photon number ([protected]) is deactivated at 7:30 pm 31 march.. And total bill paid of last month at 31 march. Then submit my election card and passport photo for deactivation. But not deactivate my account and send me bill and today 14 june, 2017 now send notic with advocat. M not use this sim and requsted for deactivate then send me bill and notice to pay... And not deactivate this number... Help...
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N
nagaseshukumar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong internet bill

Address:Hyderabad, Andhra Pradesh, 500073

I raised complaint about the internet usage on my mobile number. I was wrong usage showing i am 100 % sure that was not my usage. Even though what they are showing as roaming internet usage happened on my number on same day i was not in roaming. It completely wrong billing.

In bill they showing in 16 seconds i downloaded 14000 kb of data in 2g internet speed which is not at all possible....
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C
Chandani Shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of sim card without notice and for no reason.

Address:400068
Website:www.tatadocomo.com

No. [protected]
Name - dinesh g shah
Due to theft of mobile, we had asked for another sim card for which the documents were completely given. But the simcard got activation after 10 long days.

Even after the simcard starts, the company disconnects it after around a months time stating "incorrect" documentation. When the documents are again provided, they take another 5-10 days for activating it.

This...
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Akshay phadnis
from Bansi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number is not ported yet

Address:Nagpur, Maharashtra

I have applied for port on 30th may and my number has not been port yet. I have called customer care and the they said it will take 10 working days to port you number but now it's more than than and now i am unable to call customer care through my sim. So i want to know that whether my request is in process or i have to try again my docomo number is [protected]...
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V
venkatesh.v194
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Touching me with phone calls

Address:560037
Website:Tata Docomo

I have worked earlier in some company and as reference while getting postpaid connection to company purpose i have give my personal number by mistake, later in few months i left the company & i have moved to some other role but docomo telesales are not leaving me. Every morning & evening they are calling and asking about the company name & to pay bill... I 'm very straight forward fellow, as i have given my colleague and co-worker number...
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