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Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
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4179
Unresolved
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Tata DoCoMo reviews & complaints page 86

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A
Adnan Awes
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number Disconnected Permanently Without Any Prior Notice

Address:Hyderabad, Andhra Pradesh, 500028

Dear Gentlemen,

This is context to my phone number ([protected]) being permanently disconnected without any prior notification.

I was abroad and using my Tata Docomo sim card actively for my banking transactions and paying for my online services for about an year. I came to India last week and it was working and i was making calls as it still had credit balance in it. Then on 25 June I recharged my phone and...
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1
1110
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding misleading and delay for activation

Address:Aurangabad, Maharashtra, 431001

Sir,

I have an issue regarding activation of docomo number [protected].

The above number is registered on my mother's name anuja b. Deshpande. I ported this number from airtel to tata docomo a year back. However she lost her cell phone on 25th june 2017. With regard to this i blocked the same number on 25th june, and purchased a replacement sim from tata docomo outlet in nirala bazar aurangabad (M. S) on 26th...
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M
mohits_02
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized billing despite asking to remove my account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.tatadocomo.com

Dear sir,
I had purchased the tata docomo connection in april 2016 at rudrapur location. I had been using it and paying promptly until i got another job at ambala where there was almost nil connectivity which was confirmed by their technician. I thus asked them to close my connection but despite giving them several reminders they didn't. They have kept me billing with no usage and kept torturing me to pay by send their staff or making...
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R
RuchaJ
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lok nyayalaya notice from tata docomo for 0% internet usage bill

Address:Pune, Maharashtra, 411057
Website:www.tatadocomo.com/en-in

Hi,

I have received a legal notice from lok adalat on email, and they dont forget to email me every alternate day for the past year!

Even after closing my docomo (Outstanding) bill and cancelling my account.[protected] by june first week, my cancellation complaint was not registered twice, saying server is down and other stupid reasons
Finally they have taken a cancellation request on 24th june.
And...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed sim card

Address:Azamgarh, Uttar Pradesh, 223227

Dear sir,

I bought a tata docomo sim card last 8 months back since last 19 month it is working good i was going to my office work out of state one month i have not used one week when i was comming my native state i wnt to use docomo sim but it was display sim card is registration is failed.[protected] because i am out of country now please activate my sim card.

Thanks regarding...
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D
Dr k Radhakrishna
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill payment not updated

Address:Bangalore, Karnataka, 560072

I am dr k radhakrishna tata photonplus no [protected]. A/c no.[protected] has paid bill payment of rs 1820/ on 17/06/17 in tata docomo out let chandralayout. Phn no. [protected]. Til now not updated they hv given me manual bill. I intimated several times now service is disconnected. Kindly do the needful. Lot of inconvenience with the mistake done by tatadocomo cash outlet....
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A
abhi95sinha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Docomo not allowing port out request

Address:400086
Website:www.tatadocomo.com

I tried moving from docomo to vodafone using national mnp on 15th june 2017 following the requisite procedures but docomo is not leaving my number from it's network.
I've called to confirm the same with vodafone executives twice in two different states and they have assured that docomo is not leaving my number. I can still find network connectivity in my docomo sim and worst of all, they are not even picking up my calls. The ivr says...
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S
Shubhamk534yg
from Nagram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tower installation

Address:Jaipur, Rajasthan, 302012
Website:Indus towers

I want to install your companys tower on my land in jaipur rajasthan on kalwar road near anand lok in dev vatika. And there is site for your companys tower installation. I have a land of 2000 square feet and in rural area but having at great location i think you will give me reply immediately as soon as it will be possible. So thank you for reading this....
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U
Umashri K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding deduction of amount from main balance

Address:Dharwad, Karnataka, 580003
Website:[email protected]

Hello sir/mam
With ref. To the above subject, i want to register a complaint about deducting the amount from main balance even thought i hv recharged special plan of rs. 196 for the number [protected]. The plan has promised to give 35000 mins free for both onnet and offnet sdt/local. I have recharged yesterday around 6.30 pm, but still, the amount is being deducted from the main balance and a total of rs. 16 have been deducted. I request...
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S
Satyjeet Pawar
from Mumbai, Maharashtra
Nov 4, 2022
This thread was updated on Nov 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection deactivation

Address:Pune, Maharashtra, 411041
Website:Www.tatadocomo.com

I called to customer care and submitted request for deactivation. But they did not disconnected and keep my connection active for next month. They did not provide complete information for deactivation. Now they charged me two month bill which i am not liable to pay. I tried to call again to disconnect my broadband connection but they keep on charging....
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Sandeep_Shinde
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not reachable to tata docomo customer care

Address:411044
Website:www.tatadocomo.com

This is for the tata docomo broadband wired connection.

I have been facing many network issues since last couple of days. First suddenly my modem stopped working, then i got that replaced by logging a complaint using toll free no[protected] which i got from one of the tata docomo store, then the new modem started giving network connection issues, it keeps getting restarted automatically in random order and also the speed...
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N
nikitamore
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of my service

Address:400074

My mobile number is [protected]. I ported my number to tata docomo from tata indicom. While doing so, i had provided my identity documents and photo as a part of process. Later on 30th may 2017, i was asked to submit my aadhar card copy and photo over sms. Time given for same was 72 hours. I could not meet timeline, thus my service was disconnected on 12th june 2017.

On 14th june 2017, i visited nearest tata docomo gallery where...
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A
Asha Asok
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata docomo wifi connection

Address:Chennai, Tamil Nadu, 600097
Website:billpay.tatadocomo.com

Hi team,

I was using tata docomo wifi connection for few years and for the last four months im unable to use the device because of its bad service. Everytime some agents call to remind me about the bill. I use to say that i cannot pay the bill for i have not used. Each time they say they will improve the service that has never worked. I used to travel a lot and no where its working,

Its better for me to disconnect...
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I
Ida999
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving otp text messages

Address:411028

I am unable to carry out any transactions using my online banking account because i am not getting otp messages on my registered mobile number.

I have contacted the bank and they tell me it is a network issue. As my service provider, tata docomo needs to look into the matter and resolve it asap.

I tried reaching the customer care number, but could not reach the call center person : (...
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Prabhat Omker
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding prepaid mobile disconnection

Address:Lucknow, Uttar Pradesh, 226022
Website:www.tatadocomo.com

Hi,

My tata docomo prepaid number [protected] has been closed without sending me any information. It was already had around 83 rupees balance.
Currently i am in sweden but i use the sms & bank's otp information which is registered with the mobile number. My family lives alone in india. Without using otp information i can not transfer my bank money to my family. My all accounts are registered with this mobile number.br...
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R
Ravi94
from Jaunpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong mnp codes

Address:123401
Website:Tatadocomo.in

I want to port my number from tata docomo to bsnl so by following the normal procedure when i get the codes and give it to the bsnl operator for port mnp is failed so when i call the docomo care to confirm the upc codes they told me different codes and ask me to send again msg to 1900 than after doing yhe same i got the same got which are same as i got it on first time than i again call to care they didn't answering my call and puting me...
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A
anuswnt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata DoCoMo 52255 unwanted disturbing sms

Address:Mumbai City, Maharashtra, 400058
Website:www.consumercomplaints.in/new_complaint

Sir, my name is leena sawant my mob no:[protected].
Some 52255 message for requesting for some sms purchase is disturbing me. They are locking my incoming calls and sending messages you are having 9 calls missing, 10 calls missing, i am not able to receive my important calls, as soon as my mobile rings there is sms from 52255. I request to stop this sms call disturbing. My details are here.
My name: leena sawant andheri, mumbai...
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padmaja korlipara
from Eluru, Andhra Pradesh
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Termination of photon postpaid services

Address:500007

Have a photon post paid connection. Photon number is [protected]. I do not use much and as aresult wantto discontinue the services. The online complaint number is so difficult to deal with effectively could not place th ecomplaint. Went to the tata photon/docomo office in secunderabad. They told we have to do it online only once i succeded in placing my request. They said they will confirm by next day. This has happened some six months ago...
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R
Rajendra Ramkisan Sikchi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number blocked

Address:411009
Website:www.tatadocomo.com

Dear docomo,
I have been using postpaid card for around 6 years now, unhappy from your service i finally opted for number portability to other network, i paid all the pending bills, infact some extra to it, to ensure that there won't be any problem but after taking care of all the above things what you people have done is that you have blocked my num from last four days even before my other network has started working, this is causing...
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deeppal
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving messages

Address:Yamuna Nagar, Haryana, 135001
Website:indian consumer complaints

Hello sir,, this is deepankur from yamuna nagar (Haryana). I am having a tata docomo prepaid sim card from around last 3 years. I am having issue with receiving sms to my number from last 3 days. And i am not able to receive a single sms from any of the number. Tata docomo guys says that there is no issues with the network but here most of the times i. I have called the customer care several times but they are so much busy they didn't pick...
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