Tata DoCoMo Complaints & Reviews

I m doctor and i was using tata photon for last 2 1/2 years. I was a regular bill payer though i never got 3 g service as promised by docomo. Inspite of repeated complaints they were not able to solve problem. Even docomo engineer was not able to get speed and said that this is what u can get. No 3g service from photon but got regular bill og 3g . I discontinued the same and again i got bill with late charges. I paid that also but still the...

I have made an deposit of 899 Rs for my number [protected] . i have migrated from postpaid to prepaid on December 2016. after migration they said my deposit amount will be sent through cheque with in 60 days . but they have not sent me . i have rote a mail to docomo customer care they have created a ticket, the ticket duration was 40 days and 11th April is the last date . i got a call at 11th 4 PM stating we are sorry we are unable to send...

Hello,

I was using tata docomo photon dongal, after closing it i got bill to pay of 700/-, i refused to pay bill of 700/- because i didn't used it at all.
But they are keep calling me, on 24th of march 2017 i have got call from customer care from tata docomo i think and i have payed 400/- as they said (Given me discount) and my tata docomo account will be closed completely they promised, i would never get call from...

Forgot to pay last month's due. For which without any intimation or call from executive, directly a Law firm from Delhi "DLS" contacted me. And threated to pay within 30 minutes else I have to visit Delhi Court. I asked the lady for time till day end, which she refused and was threatening like we will file a case against you and all.
As a courtesy, when a customer is associated with the company since couple of years, company should...

My network has been taken off since a week with no notification.im using this sim since 8 yeras.All the documents are submitted at the nearest store.i contacted nereast store they said tat they could not fix the probelem.I contacted [protected]@tatadocomo complaint mail they said tat due to document miss match TRAI has disconnected. But my documents are proper and I want to restore my number [protected].
My Sim name Madhusudan kamathbr...

I havee been following up with Tata Docomo since 23rd Feb on emails and before that on calls.

I am still waiting for a revert. Everytime they say the address verification is negative, wheras the verification was done, thwn the number was activated and again 3 times i have submitted my documents for reverification to them, however no one ever calls for a reverification. Also the instrument given to me is faulty for which i have...

Sir;
On my number call forwarding is activated to unknown number.I have complaned before to customer care for this problem but no solution appears.I tried to disable it; but it was not supported .so; I contacted customer care.she gave me some instructions to do. I did the same but still my problem exists without solved. I tried again to contact customer care. But the auto message is disconnected; you can reach send email or call 121....

I had done a data pack recharge of Rs.93 on 09 April 2017 and at that time I got 1024 MB data in my account and I got a message on same day from Tata Docomo that on recharge of 93 you will get 1GB data for 28 days validity 5 days instant remaining after 48 hours.
But on 13 April 2017 at 07:37pm I consumed approx 3mb data and I had 917mb data remaining and it shows the expire date 13April 2017. After that they increase the remaining...

Point 1: In Nov 2016 i had received call from TATA Docomo executive regarding bi-annual plan of internet and the caller said that if we do payment immediately then only the bi-annual plan will get activated.

Point 2: we have not done the payment, so ideally the plan should not get activated.

Point 3: where as I got a mail of bill generation on 8-Dec-2016, in which bill was of Rs. 5513/- but our original plan...

My TATA DOCOMO Number is [protected] . It is post paid.
In January 2017 It was lost.
From February the service has been terminated.
Now they are claiming Rs.1508/- i.e.for 3 months.
It will be seen that after service has been terminated, asking for the amount is unjust enrichment.
Now notice has been sent quoting Sec.406 & 418 IPC.
It is not known how these sections will attract.
It is...

Few months back i cleared all my bills and dues and wanted to deactivate my photon service [ PHOTON NO. [protected]]. At that point of time the consumer care representative gave me an option of freezing the device according to which i wont have to pay any bill until i restart the service and that had to be done with my consent . From that day itself i didn't get any kind of text for billing or activation of the device and today i got a call...

This s to informing u regarding my SIM CARD No [protected] hasbeen not using since one month but somebody has misused my no by making duplicate sim.
I don't know how issue without my mind as a sole owner of SIM.
Please take action immediately.
Plz contact [protected].
Without my mind some body using mobile even whatsapp also.
This sim belongs to docomo sim.
Do the needful and other should not get what...

Correct Photon WIFI number: [protected]
Wrongly put Photon number: [protected]( While paying through net)
Amount deposited : Rs 5000/-
Transaction Date [protected]:11:12
Transaction ID [protected]

Talked to company about reversal of payment, but company refusing to do so.
Complaints on Service portals/ Appellate are not getting resolved.

Please communicate how payment can...

Sir I want to know the last 10 call details of my no. [protected]. Please provide the details on my mail [protected]@gmail.com . Sir kindly help me by giving the proper details . It is of Bangalore area. So sir please provide me the last 10 call details of my mobile no. [protected]. Please inform me through my email address provided above. Thank you...

Hi,
I am using tata DoCoMo [protected] from morethan 5 years.
All my out going calls and messages are barred from my number without my request.
This is ridiculous.
When I called customer care, they say I requested for call barring which I have never done . I do not get proper response from the customer care, they act so irresponsible .
I want port my number to other network which provide better service.br...

Hello,

I was using tata docomo services from quite a long time with 899/- Plan, but due to network issues and repeated problems i port my number to VodaFone.

Tata took security amount as 899/- but now they sent me cheque of Rs 14/- also with spelling mistake on name so cheque is purely useless.

I had cleared all dues and paid the bills before port. Why insted of 899/- I received Rs 14/-
br...

Sir my tata docomo sim no:[protected]
My name is mithlesh kumar. My address is jogi nagar st: no: 14 house no: 30893 dist: bathinda state punjab.sim is also ragistered in my name.I want call detail outgoing and incoming past 6 month.I want to above information because of my faimly reason.I need this information as soon as possible.pls help me sir.
Thanks....

I am getting calls/missed calls from [protected] several times at awkward times. On calling back, they are telling wrong number or number of PCO. Kinldy request to block this number so that they cant disturb anymore. Please look into the matter. i dont want any further disturbance from this mobile number. Please take initiative from your side to block such things...

1. I called in October 2016 to have my tata photon disconnected. I was told that I would get a discount of Rs 500 and that my plan would be changed. To that effect I received an SMS as well
2. In the next month, I was not given any discount but my bill plan was changed
3. Then I again called - several times to esquire on the issue and requested once again that my number be cancelled.
No resolution was done.
br...

Hi Team,

What is the current status of this issue??Whom you are trying to make fool?? Done Everything from my end as per your suggestion. Checked my call settings too..Every option under that disabled.. Why you are giving generic answer??? Just want to know how come you are confidentally saying it's a call forwarding issue ..Who is the technical person gave this information??Just want to know how he investigated??Want a high...