Tata Docomo — deduction of money !

Address:Jalandhar, Punjab

my mobile no. is - [protected] (punjab) today i bought new iphone 5 ! when i insert my docomo gsm prepaid sim in it ! docomo deduct 5rs ! i though may b its a confirmation sms to iphone (in US ) thats why 5 rs (international sms ) deducted .. ok fine !! after few hour again they deducted 5 rs ! few hour more it again happen :/ now i just fed up to deducting my money :/ i lost around 20-25 rs in this stupid problem ! please docomo block this number and tell me what is this happening to me ! i tried so many times to call customer care but as usual it didn't work for me ! PLEASE DOCOMO DO SOMETHING ! tell me its my phones fault or something else ! call me !
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your number to understand your concerns regarding balance deduction. However, we are unable to contact you, since the call was not answered. Please be informed that the amount has been deducted for internet browsing. Further we would like to inform you that we have refunded the amount of Rs. 25 vide docket number ABAL[protected].

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.
I am suffering from same problme .I am an ios user and..my balance is frequently being deducted and it says that last call amount was rs 5 each time, though i didnt make any call.How can i get rid of it.Its really creating problem.. Help me asap

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