[Resolved] Tata Docomo — Postpaid Connection | |||
Dear Sir/Madam, I am Pradip Chatterjee receiving emails from Suhas Nanawar (Suhas.[protected]@tatatel.co.in) and Advocate Deepak Choudhari([protected]@gmail.com ) regarding payment due on belown mobile number; Account Number:[protected] Mobile Number: [protected] I would like to share that I have used service few days, still every one or two days I am getting emails to pay Rs 792. I am not a expert but this could be mistake or fraud case done by some unknown person. Kindly deactivted or discontiue this service. Please let me know what steps should I take. For more information please revert back. Best Regards, Pradip Chatterjee Was this information helpful? | |||
Apr 8, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Feb 26, 2017 Rhoda's response Please sir /mam unblock my SIM my mobile number is [protected]
Verified Support Mar 06, 2017 Tata DoCoMo Customer Care's response "Dear Customer, Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon. Thanks and Regards, Customer Care Tata DOCOMO." Verified Support Mar 08, 2017 Tata DoCoMo Customer Care's response As per the telephonic conversation had with our team, we would like to inform you that upon verifying our records we found that the services of the number were temporarily suspended from 20-FEB-2017 due to Zero Bills Paid. And there was no previous cancellation request registered for your number. Hence, the same has been registered now with the Service Request number[protected] on 07-MAR-2017. We request you to make a note of this docket number for your future correspondence. Please find cancellation process for the account below: 1. Outgoing services of this number will be barred within 72 hours from the day of request registration. 2. Temporary disconnection will happen on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. 3. Your total outstanding amount till date is Rs. 792/-. 4. The number will get permanently disconnected within 16 days. 5. Your billing cycle is 22nd of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable. Kindly note that, monthly rentals will be charged when the number is in Active/Outgoing Barring state. However, you will get discounts on rentals when the number is in Temporary Suspension state. Further, we request you to revert from the registered mail ID against the concerned Tata Docomo number to [protected]@tatadocomo.com for e-bills. And we request you to provide the details when and where you have given the cancellation request to proceed regarding billing.
Verified Support Mar 08, 2017 Tata DoCoMo Customer Care's response As per the telephonic conversation had with our team, we would like to inform you that upon verifying our records we found that the services of the number were temporarily suspended from 20-FEB-2017 due to Zero Bills Paid. And there was no previous cancellation request registered for your number. Hence, the same has been registered now with the Service Request number[protected] on 07-MAR-2017. We request you to make a note of this docket number for your future correspondence. Please find cancellation process for the account below: 1. Outgoing services of this number will be barred within 72 hours from the day of request registration. 2. Temporary disconnection will happen on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. 3. Your total outstanding amount till date is Rs. 792/-. 4. The number will get permanently disconnected within 16 days. 5. Your billing cycle is 22nd of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable. Kindly note that, monthly rentals will be charged when the number is in Active/Outgoing Barring state. However, you will get discounts on rentals when the number is in Temporary Suspension state. Further, we request you to revert from the registered mail ID against the concerned Tata Docomo number to [protected]@tatadocomo.com for e-bills. And we request you to provide the details when and where you have given the cancellation request to proceed regarding billing.
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 3 Comments | |||
Comments
Dear sir/mom my number is not working please in active the my number mobile number : [protected]
Reply
Hi, I am getting these same pop up messages.There is no setting in my phone to stop these flash messages.It is very irritating.
Please provide urgent support.
Virender Kumar
Tata Docomo no. [protected]
Email [protected]@gmail.com
Alternate no.-[protected]
Please provide urgent support.
Virender Kumar
Tata Docomo no. [protected]
Email [protected]@gmail.com
Alternate no.-[protected]
Please sir, by mistake I blocked my SIM at the time of search security settings please release my block my number is [protected] thank you.
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