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Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
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4179
Unresolved
5076
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S
Sandeep G29
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted balance deduction

Address:560003
Website:TA-HUWWAP

My name is Sandeep Singh having mobile number [protected] previously I had complaint about unwanted balance deduction from tata Docomo in the name of TA-HUWWAP which was later refunded but again they have done the same thing now they have deducted Rs 49/- in the name of same TA-HUWWAP so I kindly request you to refund the Balance which you have deducted...
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S
sandeep king
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted balance deduction

Address:560003
Website:tata docomo

My name is Sandeep Singh previously I had complaint about unwanted balance deduction from tata Docomo in the name of TA-HUWWAP for which I complaint and my balance was refunded.but on[protected] again from TA-HUWWAP they deducted Rs 49/- for music zone pack but I didn't subscribed anything like that so I request you to refund my deducted balance otherwise I will not be good for you...
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P
Pritam Ghanghas
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non disconnection and repeated bills when we are not using their service

Address:Rohtak, Haryana, 124001
Website:www.tatadocomo.com/en-in

Hi

We asked docomo for a connection surrender. They come back every three months asking for a bill and telling us something more that we need to do and still don't disconnect.
First time they said, number is already disconnected and just pay these Rs 1500
Next time they said give us a disconnection request on firm letter head and pay these 1500. We did that.
Next time again they came saying that you didn't...
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D
Deepak8939
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the disconnection of mobile number without prior notification

Address:Nashik, Maharashtra, 423104
Website:www.tatadocomo.com

Tata docomo has cut connection of mobile no-[protected] without intimation as on 21/1/2017
Number has already in used both incoming/outgoing calls are operated tgh that number upto 20/1/2017 also prepaid balance is available on that sim no.
After contacting customer care they answer that the no is chosen for telemarkting, I was using that no from last 5 yrs.The no is registeresd with my resume, bank accounts and other services....
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Bhavna santani
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata docomo sim

Address:Bhopal, Madhya Pradesh, 462022

I am (Bhavna santani)lost my mobile at today along with the TATA Docomo sim
card, kindly deactivate the sim card immediately. The details below,

Mobile Number: lost my mobile along with the TATA Docomo sim
card, kindly deactivate the sim card immediately. The details below,

Mobile Number: [protected] (TATA Docomo)
Holder Name: Bhavna santani

Thanking you,
(TATA Docomo)br...
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A
Abhinav92
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing barred

Address:Ranchi, Jharkhand, 834008

Suddenly in the evening today, all outgoing calls from my sim got barred. I don't know how it happened but i did not do anything.
Since then i have tried everything available on internet but to no effect. I try calling 121 but it says this number is invalid. This happens because i'm in ranchi where docomo does not give any service on its own. Please suggest a way out or i will have to register a formal complaint in this regard.br...
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N
Noorullah SK
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online recharge not sucessful (paytm)

Address:Vellore, Tamil Nadu, 635751
Website:Recharge Tata Docomo

Dear sir,
This is to bring to your kind notice that, I have recharge of rupees 68.00 on 14.01.2017 for mobile No.[protected] via Paytm.However my amount was deducted in my account and got the message recharge sucessful.The following are the details of my recharge for Tata Docomo
Order No.[protected], DC Transaction No. [protected]
With Regards,
Noor...
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H
Hadkayo Kutro
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharged for STD pack, but not able to make even local calls

Address:394107

I had recharged for rs58 STD 130 min. pack, then I made a call but when the call ended I came to know that they have charged from my main balance.
I lost my complete main balance within few minutes.( as local call rate is 1.2 rs/ min. too damn high...!).
now i m unable to make any local calls from STD pack, when I dial *111*1# they show me 130 min in my account, but I cant use even a single second of it.
This is not...
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N
neel3538
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata Docomo Service Terminated yet Monthly bill being charged

Address:Kolhapur, Maharashtra, 416003
Website:www.tatadocomo.com/en-in

Hi,

I have terminated my Tata Docomo Photon services on 30th Nov 2016. My billing cycle was from 17th to 17th each month. I paid the last bill that was charged from 17th Nov to 17th Dec 2016, on 4th Jan 2017. All pending bills have been paid and the service has been terminated on 30th Nov. The service has not been used after 30th Nov 2016 yet I am sent a bill for the period of 17dec 2016 to 17 jan 2017. when you check the...
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P
Prakhar3892
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent case and intimidation from Tees Hazari Court, Delhi

Address:Lucknow, Uttar Pradesh, 0522

My complain is about unfair and illegal means of communication by Tata Docomo for recovering dues. My mother had Tata Photon Wifi max Number- [protected], but the wifi device started malfunctioning and service became worse as time progressed. I went to tata docomo franchise dealer located at Gurudwara, Naka Hindola, Lucknow, from where she bought it and complained about it. I also told him to talk to company related executive that we want...
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E
ersarv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False bill generation TATA PHOTON PLUS ACC NUMBER 918345667

Address:110091
Website:tataindicom.com

Dear Sir/Madam,

This is complaint regarding generation of false bill for tata photon plus number [protected](acc number[protected] dated Dec 07, 2016 and now Jan 07, 2017. I have applied for tata photon plus postpaid connection closure request twice internet disconnection request dated Dec 03, 2016(disconnection request number[protected] and Dec 06, 2016(internet disconnection request number[protected].

I have...
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S
swapnil oswal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill paid still not updated in their system

Address:Pune, Maharashtra, 411004
Website:www.tatadocomo.com

I have already paid my Tata Docomo two postpaid connections on 3rdJan16.
The due date of my bill was 10th Jan 16. Today it is 20thJan16 but still I am receiving calls from their executives that bill is not paid. I have mentioned them several times and shared my online transaction details of payment. I have even shared the bank statement their to official mail id '[protected]@tatadocomo.com ' as stated by one of their executives....
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S
sree uthaman
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor speed for Photonmax dongle

Address:Pune, Maharashtra, 412101
Website:www.tatadocomo.com

I took a Tata Photonmax connection on may 2016.It was promised that the download speed will be 7.2Mbps, but i was getting 15kbps . One of their tech support person visited my home to resolve this issue. But he said, he cant do anything about this. So i raised a complaint on this and they cancelled the connection and Photonmax device, box and all the papers are returned back to TATA DOCOMO sales agent Saurabh Singh, Sr account manager, who...
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K
khantbhavya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call and sms history

Hi, i am Bhavya khant. My cell number is [protected] prepaid sim. i want call and SMS history from 09/2016 to 12/2016. Because i delete all messages but now i missed important information and personal messages.
My pan card is return in my home so collect my pan card in post office but required speed Post Number and then speed Post Number is send via message and I'm delete this message so this message is so important for me so please...
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kiran kumar Buttla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset

Address:Hyderabad, Andhra Pradesh

I am feedup with cdma handset.
At tata docomo hub no handsets.
No service.
Service person given me false statemets.
Complaint no.[protected] for mobile [protected].
Port no.CTA28248

Please take complaint and resolve my problems.
From dec i am have applied for port two times. But response.
Customer service is waste in responding. Service person by name santosh, srinivas yadav and...
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S
Sandeep G29
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted balance deduction

Address:Bangalore, Karnataka, 560003
Website:HUWWAP from tata docomo

My name is Sandeep having mobile number [protected] I was using google chrome then suddenly a message came I checked it. It was stating that you have been subscribed for photo story worth rs 85 for 19 days. But I didn't subscribed for anything like this.it happen to me many time but now I can't be quite.
I kindly request you to refund my balance or else i have to file a case against you...
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Rahul Marihal123
from Alnavar, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata DOCOMO is Virst in providing customer service please don't take DOCOMO connection by mistake also.

Address:560067
Website:TATA DOCOMO

I am trying for MNP port from my DOCOMO postpad to Airtel Postpaid since i got better offer from Airtel. First time when I did my Port request Docomo customer care guys did not gave proper information on the MNP port request even after calling them 3 to 4 times back to back, kept on saying your MNP request will be successfully completed so and so date and time, but never told about if there is unbilled amount the MNP port request will be...
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M
Mitali Pandey
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wifi not working.

Address:Pune, Maharashtra, 411028

Our Tata DoCoMo wifi is not working since past two days. This problem occurs very often. There is no customer support from Tata Docomo wifi.
This is the only forum where they acknowledge complains that too sometimes. Very bad customer experience. If the issue persists like this we will have to go for terminating connection. The internet speed is also very slow....
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S
susrespanda
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance not credited and data expired before the time

Address:Bangalore, Karnataka, 560085
Website:www.tatadocomo.com/en-in

I have recharged on 31st Dec 2016 for 93/-INR based on a SMS sent on behalf of tata docomo of a 93 talktime with 1GB data valid for 28 days. The balance not been credited and data expired within 5 days. Despite repeated mails, no action been taken from the network provider.

Last time they send me a mail informing please call us, we have ears. Now it seems like it fallen on deaf ears!!...
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Shanthala Pram Od
from Udupi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction

Address:Bangalore, Karnataka, 560096

Dear docomo Stop this unwanted flash messages on my no [protected] u ppl have so easily cheated us of 300 rs since past week which was recharged recently telling all nonsense stories about some unwanted subscribe which I never ever had visited nor subscribed in my history and ur cse brag abt refunding which never hppnd if i hd any refund even tht also got deducted without any reason do t needful asap...
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