Tata DoCoMo Complaints & Reviews

My phone was misplace on 28 feb 2017, so went to the docomo center for issuing a new sim of same no. But the distributer demands for 300 rs and i ask him to give me the recept of that payment so he scolded me and refused me to give the sim and said that i sholud take the sim from some where else, the distributer name was sanjay gupta, having the distributership in bahadurganj infront of balaji new sweet shop, shahjahanpur, If such activites occur with customer then why we go with docomo.

I am using the Tata docomo [protected] from past 1.year The company has disconnected the number saying sufficient kyc documents not submitted

When I approached Docomo office in Vijayawada city to submit the KYC documents the Docomo staff are not at all responding and saying number is permanently disconnected.

My number is having a balance of more than rs.500/-. Docomo is cheating the customers by looting the customers money. My banking transactions and my connections all are stopped because of number disconnected.

Kindly solve the issue

My present phone number is [protected]

K Venu babu

Hello sir,
i am so angry about activation o[censored]nwanted service Named CREATIVEGAMES montyly at Rs.90 for 30 days and also provide renewal date on 01-Apr-2017. It is such a ridiculous thing for me. I am very old customer of TATA DOC. after that they grab my balance to activate unwanted service.


Please, Deactivate my service and refund my money.
otherwise i have to go consumer forum.
that's it

Hi sir/madam,
My tatadocomo mobile number is [protected].. I put my request of migration of my postpaid number to prepaid and submission of all valid documents on[protected]... It was to be proccessed within[protected] as per company's message which was sent on my number... Bt after a long delay on 2-3-2017 i got a message from tatadocomo that valid documents cant be received so request is cancelled... I have been to tatadocomo branch several times bt they hardly listen to my complaint and say they are proccessing my request.. I want to know where my documents are if they are not received by your end and i want rebate in my bill from[protected] as its not my fault its due to your employees poor service.
Thanking u,
Nishant joshi

There is no signal from 3 days on my postpaid number [protected]. I have already mailed on '[protected]@tatadocomo.com' mail address but issue is not resolved. I have tried to set network manually also but still the same issue. I never face this issue before but i don know why this issue is coming. Please look into the same and resolved it as soon as possible.

Thanks,
Deepesh Singhal

Using photon + [protected] no responce from tata indicom ...Kindly confrim one day signal is full and the other day your customer services agent said this area is not network coverage area how is it possible ...Kindly provide the signal or provide a acceptable answer ...Why no network coverage of my photon + is showing as there is another photon wifi is working properly ...On same location ...Near d.A.V public school tiara 176214 ...Kindly check and confirm as i am facing lot of problems ...Sushant manhas
near d.A.V public school tiara kangra pin code - 176214

My request for port in was to be processed about 10 days back...now i am not in d city for processing it...hence kindly cancel my port in request at the earliest...i have been constantly trying to reach customer care...but no response...i dont want to port my number to docomo due to heavy DELAY...KINDLY CANCEL MY PORT IN REQUEST at the earliest..kindly revert back asap

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adckd

Sir,
in my handset there is a tata docomo sim card in which m-check message is coming frequently. Due to this mcheck i'm not able to excess my internet nd calls as per my satisfaction. I've also called customer care center they told to sent a mail toh [protected]@mcheck.com but they havent replied yet. I want to stop this message .
for this I will be thankful to you..

I recharged my phone with Rs 50 from the online site of tata docomo. i had a message on my phone that the recharge had been done successfully . the money transaction message was also there. but when i inquired my balance, it showed that i had balance of 85 paise on my phone.. what kind of service is this? i want my money back from the fraud company.

Well i have this tata photon plus dongle and i am using in in pune.
First of all it takes 10 minutes to get detected if the dongle is inserted in a new usb port or another laptop. Secondly the connectivity & speed is pathetic.

This has taken me to the era of 56kbps dial up modems. I guess even they were better than tata photon plus.

This product is not recommended.

Hello, This is Kundan Singh from Palwal (Haryana). I am having a Tata Docomo Prepaid sim card from around last 7 years. I am having issue with sending SMS to any other numbers from almost last 3 months(as I feel may be this problem is older). When I am sending an sms it always says "Message not Sent". I tried to contact Tata Docomo care their direct complaint number (198 or 121 or etc) doesn't work. Although I tried to contact with them on their tollfree number [protected] and other (get from google) they say that my 10 digit number is invalid . And I am having trouble due to not able to send sms. Please help. Thanks, Kundan Singh
Name:- Kundan Singh
Email:- [protected]@gmail.com
Mobile no.:- [protected](in this no. is am facing problem)

Activate 500 mb 28 days Rs 58. net pack but sms or msg not give me co. so after half hour went to shop & do same recharge . when i saw net mb is 1000, & i shock one time two recharge available but i have 500 mb only o you deactivate first net recharge And give me my 58 rs to main balance this is your mistak so double recharge on my card plz deactivate first net recharge & give me rs 58/

I requested for an MNP of my 7 years old tata docomo number which was
[protected], from UP west circle to Andhra Circle on 30.Jan.2017 even paid the fee online and submitted by documents.
Everything was OK till then and they asked me to verify my local reference
number and told me they will reach me out 3 time buy they called me only
once for the verification of my local reference.
As my friend works for an IT company so he was not able to pick up the
call and i kept waiting for the another but they didn't called me.
Also nobody is taking responsibility about whom to blame for this.

I Want to disconnect my tata docomo post paid connection of mobile no-[protected] account no[protected]

please disconnect the above connection as soon as possiable complaint sumbitt on 15 december 2016 but don't disconnect my Tata mobile no -[protected] till today i also pay for feb bills please cancellation my accounts quickly as soon as possiable otherwise i don't pay any bills in future

My self my name zavid arafa i am working in presently in kuwait, last year i came vacation that time i purchased tata docomo sim ([protected]) then i return kuwait tata docomo sim worked properly, yesterday it means 21/02/2017 my sim showing your simcard registration failed but i need this number, because i also using this ([protected]) my bank account please i request to tata docomo team to give me my connection please

Dear TataDocomo,

I have cancelled my connection on 3rd of December 2016, from there am getting call from Tata Docomo cutomer care and the Vendor Staffs, whenever i attend the call i used to ask for the final closer letter and the final bill till the date i rendered the services, i.e. 3rd of December 2016, i said i ready to pay immediately if i get the closer letter and the final bill, but they have not provided the same yet and keep on calling me.

the conversation was not bad at all, i humbly request the same and they usually said i will get that ready today or tomorrow, then again they will say, we sent it sir and when i check my mail, i usually dont see any such mail,

finally on monday, one person got touch with me and he said he you will get a call from the office and they will assist you and will provide your requested letters and asked me to make the payment immediately, i said ok, his number is [protected], i respect this guy.

and other call i got from one lady, her number [protected], she is also polite enough on the first conversation, monday evening she called me and said our officers are left for the day and she will provide the letter tomorrow, i said ok.

next day she called me and i was on meeting, hence i cut her call and she started keep on calling me and am cutting her call again and again and i got frustrated and attend the call and said, dont you have common sense, she started saying dont you have common sense and bla bla bla, she said her call is been recorded, pls check the whole conversation, if no so, call is been recorded in my mobile, i will show that i court.

how can a TATA docomo staff behave like this??? till date i didnt get any closer letter, if you guys sent, show me that copy of email.

I can not tolerate this issue anymore, send me the closer letter and the final bill, till the date i rendered the services, i will make the payment immediately, else stop calling and sending mails.

if i get anymore calls from any of your vendor staff, or if i get any emails stating that we will take legal action, i will file a case against tata docomo forsure.

i want TATA docomo direct staffs to talk on this issue, i should not get any calls from your 3rd rated vendors.

Thanks,
Abdul

Hello, this is veeranagaraju from bengaluru (Karnataka). I am having a tata docomo prepaid sim card from around last 1 years. I am having issue with sms sending from my number from last 1 month. When i am sending an sms it always says "message not sent". Tata docomo guys says that there is no issues with the network i have called the customer care several times but the issue has not been resolved from last 20days. And i am having trouble due to not able to receive import sms from my banking and financial related details. Please help.

Thanks®ards
E veeranagaraju

Tata docomo — "dive in now" pop up

65 reviews
Sh shashi reddys on oct 30, 2014 submit a complaint
Hi, i am getting a docomos flash alert on my mobile (moto e), like "dive in now", with ok and cancel button. no matter what button is pressed it again pops up. if i click outside the flash alert, within 1 minute it will pop again. i am not able to perform any other task when this happens.

I had disconnected my Tata Docomo account :[protected] and connection number: [protected] more than a year ago. I was not given any closure letter. Now I am sent a notice from an advocate which is a PLC. I am trying to contact the advocate, but he is not picking up the phone. With no way of resolving this I am resorting to complaining in this forum.

I have not been using the service which should be evident from zero data usage from my account.

I got a good service when I was a customer. Please look into this and help resolve this issue.