Tata DoCoMo Complaints & Reviews

Address: Ambala, Haryana, 133001

Dear Sir/Madam,

kindly suggest and help how can close my problem

i request my number [protected] port in tata docomo so i am visit your local store but she forced me port in postpaid but am not interested so as per request submit my complaint and asking update through message but not port due to rejection is porting code wrong
as per docomo customer accept or not

Apr 16, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Mar 15, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We tried to reach you at your number, however the number was not responding. We request you to contact your service provider to get the details regarding number portability.
Thanks and Regards,
Customer Care
Tata DOCOMO.

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Address: New Delhi, Delhi, 452001

Website: www.tatadocomo.com

All of a sudden I received a call around 4:30 pm from Tis Hazari, Delhi, a lady being so rude and scaring me pay the amount before 5:20 pm as Tata Docomo has filed a case against me. Also, a legal notice has been generated. Whereas, before this call I never received any information or warning. I was never informed before that I was liable to pay Rs. 348/-
Also, I asked that lady if i can get the bill details for this pending amount of Rs. 348/-, she clearly refused and said "NO, YOU CANNOT GET"
I had paid the complete pending amount when I went Tata Docomo Office to transfer my number from postpaid to prepaid. The person there informed me it will take 7 days to transfer the number and you will have to pay the bill depending on your usage of the following seven days.
Tata Docomo has really given me a great mind breakdown yesterday. I was in the office and was unable to go to the Tata Docomo office. I did not have my debit card with me, unfortunately. I want a compensation for this. Tata Docomo must know how to treat its customers. I read the same kind of issues facing many people.

Apr 15, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 10, 2017

Updated by Shimpy Chhabra I want it to be resolved as soon as possible with the appropriate compensation. Also, I want to be notified at the earliest.
email- [protected]@gmail.com

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response "Dear Customer,
Kindly provide us your contact number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

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V

vaneshty

from New Delhi, Delhi

Mar 13, 2017

My Tata sim (prepaid) in the name of Kavita has lost yesterday. Please block the same with immidiate effect.

Rgards
Kavita

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Address: 600006

Website: VSNL.COM

This is regarding my internet connection and tata docomo vsnl id.

I would like to bring to your notice that tata docomo and vsnl are the biggest fraud company in the world.

They are looting customers hard earned money and disconnecting the connection and suspending email id of customers who have paid their subscription.
After calling more than 100 times in one week, they say that payment due is nearing and 15 days are left hence account is suspended.

When i have 15 bloody days left, why the hell is my connection disconnected or suspended???

i am 100% sure the tata docomo employees are uneducated, useless and are fit to work for no company.

They are having pathetic customer service, mostly north indian staff who dont even know anything about tata.

Please solve my issue as this is not personal account, it is business account.

If it is not solved within another 24 hours i will file a notice in consumer court.

Apr 14, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 10, 2017

Updated by sachinrobin a/c no[protected]

WHY IS MY ACCOUNT SUSPENDED ??? CHEATERS

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your contact number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

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Sir,
My mobile number-[protected].
Call forwarding has activated in my sim to some unknown number without my knowledge. I tried to disable it, but it was not supported.whenver my phone is switched off or no network the call is getting diverting to a unknown number which is creating lot of trouble and misunderstandings. Kindly resolve this is issue asap.

Apr 20, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Mar 16, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We would like to inform you that Call Forward service is a handset feature. To deactivate this service you have to follow below mentioned process: Settings > Call Divert > Cancel or Dial ##002#. For your convenience, I am attaching the link where you can check all the outlet details online. Click here - http://www.tatadocomo.com/brand-stores.aspx. You can also dial[protected] and select option 3 then 1 for getting the nearest Tata Docomo outlet details as SMS after punching the area pin code.
Thanks and Regards,
Customer Care
Tata DOCOMO.

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Address: 680307

I am using Tata docomo from kerala circle. From my mobile number Call forwarding is activated to unknown number. Whenever i'm trying to cancel from my mobile it's not getting cancelled. By default call forwarding is activated to unknown number, even i cancelled the call forwarding feature. My mobile number is [protected] from Tata Docomo sim. I want to disable Call forwading feature in that SIM. can you please help me remove call forwarding.

Tata DoCoMo customer support has been notified about the posted complaint.

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S

smartaveo

from Pune, Maharashtra

Mar 13, 2017

Tata Zest Q90, shakes at the time pickup speed of between 20-40 KMPH. Complaint was logged and TATA team looked into it . As per them this phenomenon and worked as per design and present in other Zests. Means they have designed Zest with shaking technology.

Its giving you a very uncomfortable drive.

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K

kavipushpa kavitha

from Chennai, Tamil Nadu

Mar 13, 2017

Sir,

In my handset there is a tata docomo simcard in which mchek message is coming frequently.

I want to stop this message for this.

I will be thankful to you.

My simcard is affect mchek processing.

please be cancelled.

My number is [protected]

Please

Immediate to cancel..

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R

rohithkumar pusarla

from Bengaluru, Karnataka

Mar 14, 2017

I got a new sim card of tata docomo 3 days back and its still not activated. I got It from The Mobile Store and they charged me 100 rs for it saying i will get 50 talktime when the card is activated. heres the no of the new sim card : [protected].

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D

dev Tiwari

from Mumbai, Maharashtra

Mar 15, 2017

Sir chak my tata docomo no call details 20 February to 9 March 2017 incoming and outgoing

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Address: 560068

I have TATA DOCOMO GSM prepay from Karnataka circle. I have recharged on 1st March with RS 348 plan as per which I get 3000 minutes free local and STD calls for 28 days. I have hardly made calls worth 200 minutes. But they are deducting my prepaid balance. When complained they said they have raised a complaint and I will get a call back after 3 days. For 3 days they suggested me to recharge my account to keep continuing my service.

What a solution to my problem. So my recharge of Rs 348 is useless. They could not provide any solution and I have to pay for their mistake. Useless pathetic service and more pathetic is their support division.

Tata DoCoMo customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411019

Website: tatadocomo.com

In feb 2017 I have received bill of amount Rs.2278 which is surprising as I never had such high bill. Hence I checked by bill and found that it shown against Data usage.
I actually had issue with data speed with Tata docomo and had hence installed Wifi at my house from other service provider in Mid Jan 2017. Since than I started using this wifi over my phone. But the usage though done on wifi (4G speed) is shown in my bill of Tata Docomo. Hence I complained about this to there customer care. But they are only arguing that bill is correct.
After couple of argument the complaint was forwarded to higher authorities for verification and after 2-3 weeks I received the mail that the bill is as per usage. They are not able to tell me how they verified it.
My repeated explanation to them have failed and I need to resolve this.
I also requested them to check my bill history over three years since I have started the usage. But they are not ready to verify.

May 12, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your contact number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

Mar 09, 2017

Updated by Girish2180 My no. is [protected], Chinchwad, Pune

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Mar 15, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We regret for the inconvenience caused to you. We would like to inform you that your issue regarding billing has been forwarded to concerned team on top most priority. Hence we request you to kindly bear with us in the interim.
Thanks and Regards
Customer Care
Tata DOCOMO.

Mar 20, 2017

Updated by Girish2180 I await the reversal of bill amount.
My outgoing is stopped since 2 days.

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M

Madhav Shelke

from Pune, Maharashtra

Mar 8, 2017

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Hi,

This is Rishi kumar. Yesterday (7th March 2017)morning I lost my bag at Gohad near Gwalior M.P. India while coming from Gwalior to Etawah. It contains the following sims I was using:
[protected] TATA Indicom UP
[protected] TATA Indicom Delhi

One mobile c 2900i
Please block all above numbers permanently ASAP.

Tata DoCoMo customer support has been notified about the posted complaint.

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Address: Nagpur, Maharashtra, 440032

Dear Sir,
This is PRASHIL LONAKAR from Nagpur. I had purchased a Tata Docomo prepaid sim with the number [protected], in 2013 or 2012. It was working absolutely fine upto 2016, untill i lost my sim for 3-5 month, after i find back my sim then which it showed 'Sim card registration failed'. Kindly look into this matter and help me reactivate my number soon. My alternate number is [protected].

Apr 9, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Mar 09, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We regret to inform you that, upon verifying our records the number which you have mentioned is not reflecting in our data base. Hence, I request you to check with the retailer / outlet for further assistance.
Thanks and Regards,
Customer care,
Tata Docomo.

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Address: 560037

Website: recharge.tatadocomo.com/ORPortal/start

Hi,
Since 10 days i'm facing the issue, without my authorization the amount got deducted. I dont mind for number port option, worse experience ever had
Kiddie club-99inr on 26feb17
Againkiddieclub 99inr on 26feb
Minymovies-35inr on 27feb
Beautyvideos3-45inr on 28feb
Filmytales-35inr on 28feb
Topgames 45inr on 04mar
Againfilmytales 35inr on 5mar

Tata DoCoMo customer support has been notified about the posted complaint.

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Address: Shahid Bhagat Singh Nagar, Punjab, 144506

1. On Feb 3 and 4, 2017 I was at balachour(punjab) they deducted my bal on roaming basis, the mobile no. belongs to punjab, how can they apply roaming in home state.
2. On mar 6 I checked the internet bal it was 95 MB then I downloaded 6 MB file and they deducted my whole bal. they played foulplay by showing wrong internet balance.

there should be appropriate against this

Apr 14, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 02, 2017

raja nr's response I will get new Tata Docomo sim in same number at office.so block my number

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your contact number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

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R

raja nr

from Chennai, Tamil Nadu

Mar 7, 2017

Hai yesterday I my mobile with Tata Docomo sim card.so please block my sim card number ([protected]).Because if anybody can miss use my number in wrong way What I can do.so block my number immediately.

Thank you. By
Ponnan

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N

[email protected]

from Rajkot, Gujarat

Mar 9, 2017

I have loose my number [protected] and I was used this card last 6 years...then I have purchased new sim card on this number bt this is not activated after submitted all my documentation

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Address: 452005

Website: incoming call details

Hii, i am aniruddha rai
provide me the incoming and outgoing call details of my tata docomo prepaid sim no.[protected] from 1st february to 5 march 2017 on my email id [protected]@gmail.com
plzz.. provide me the incoming and outgoing call details as soon as possible on my mail ..its very urgent.
i humbly request u to sending the call details on my mail id

Apr 11, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 06, 2017

Updated by aniruddha rai plzz do not ignore this mail.. by providing the incoming and outgoing details of this no.. u can save the life of a man

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Mar 09, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We tried to speak to you personally on your number. However, the same was not possible as the number was switched off. We would like to inform you that, your request of prepaid bill which was registered vide docket number PPB[protected] on 06-MAR-2017 at 07:55PM is in closed status and the prepaid bill was already sent to your email id [protected]@gmail.com. Kindly note, you can get all outgoing call details, data usage and recharge details for your number through the prepaid bill. Also be informed that, currently there is no facility for providing the incoming call/SMS details from our end.
Thanks and Regards,
Customer Care
Tata DOCOMO.

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G

GirishMA

from Bengaluru, Karnataka

Mar 8, 2017

Hello,

I had recharged my connection for net pack of 1.5GB/28 days plan on 28th Feb. 2017.

My mobile Â number is XXXXXX7940 against Paytm Order Id [protected]Â of Rs.175Â .

Reference number [protected] shared by the DoCoMo operator with Paytm.

Kindly repay the amount as this transaction has failed.

Thanks,
Girish Antin

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Address: Pune, Maharashtra, 411015

Dear Sir/Madam,

I am Pradip Chatterjee receiving emails from Suhas Nanawar (Suhas.[protected]@tatatel.co.in) and Advocate Deepak Choudhari([protected]@gmail.com ) regarding payment due on belown mobile number;

Account Number:[protected]
Mobile Number: [protected]

I would like to share that I have used service few days, still every one or two days I am getting emails to pay Rs 792.
I am not a expert but this could be mistake or fraud case done by some unknown person. Kindly deactivted or discontiue this service.

Please let me know what steps should I take. For more information please revert back.

Best Regards,
Pradip Chatterjee

Apr 8, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Feb 26, 2017

Rhoda's response Please sir /mam unblock my SIM my mobile number is [protected]

Verified Support

Mar 06, 2017

Tata DoCoMo Customer Care's response "Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response As per the telephonic conversation had with our team, we would like to inform you that upon verifying our records we found that the services of the number were temporarily suspended from 20-FEB-2017 due to Zero Bills Paid. And there was no previous cancellation request registered for your number. Hence, the same has been registered now with the Service Request number[protected] on 07-MAR-2017. We request you to make a note of this docket number for your future correspondence. Please find cancellation process for the account below: 1. Outgoing services of this number will be barred within 72 hours from the day of request registration. 2. Temporary disconnection will happen on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. 3. Your total outstanding amount till date is Rs. 792/-. 4. The number will get permanently disconnected within 16 days. 5. Your billing cycle is 22nd of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable. Kindly note that, monthly rentals will be charged when the number is in Active/Outgoing Barring state. However, you will get discounts on rentals when the number is in Temporary Suspension state. Further, we request you to revert from the registered mail ID against the concerned Tata Docomo number to [protected]@tatadocomo.com for e-bills. And we request you to provide the details when and where you have given the cancellation request to proceed regarding billing.

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response As per the telephonic conversation had with our team, we would like to inform you that upon verifying our records we found that the services of the number were temporarily suspended from 20-FEB-2017 due to Zero Bills Paid. And there was no previous cancellation request registered for your number. Hence, the same has been registered now with the Service Request number[protected] on 07-MAR-2017. We request you to make a note of this docket number for your future correspondence. Please find cancellation process for the account below: 1. Outgoing services of this number will be barred within 72 hours from the day of request registration. 2. Temporary disconnection will happen on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. 3. Your total outstanding amount till date is Rs. 792/-. 4. The number will get permanently disconnected within 16 days. 5. Your billing cycle is 22nd of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable. Kindly note that, monthly rentals will be charged when the number is in Active/Outgoing Barring state. However, you will get discounts on rentals when the number is in Temporary Suspension state. Further, we request you to revert from the registered mail ID against the concerned Tata Docomo number to [protected]@tatadocomo.com for e-bills. And we request you to provide the details when and where you have given the cancellation request to proceed regarding billing.

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M

mohamed ibrahim

Mar 6, 2017

Dear sir/mom my number is not working please in active the my number mobile number : [protected]

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V

Virenhp

from Gagret, Himachal Pradesh

Mar 6, 2017

Hi, I am getting these same pop up messages.There is no setting in my phone to stop these flash messages.It is very irritating.

Please provide urgent support.

Virender Kumar
Tata Docomo no. [protected]
Email [protected]@gmail.com
Alternate no.-[protected]

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R

Rhoda

from Vellore, Tamil Nadu

Mar 6, 2017

Please sir, by mistake I blocked my SIM at the time of search security settings please release my block my number is [protected] thank you.

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Address: 380051

Website: TATADOCOMO.COM

Sir
My self chetan vyas, I have phone connection of TATA DOCOMO Walky, last month bill of Jan 2017, I paid bill by cheque of Dena bank vejalpur branch Ahmedabad & Bank said cheque has been cleared[protected]. & TaTa DOCOMO is telling that we haven't received yet any cheque, they cut my outgoing call service without even informing me . My cheque no is. 23470 & worth Rs of 236/-, this problem focused third time with me, MY connection is 10 years old.

Please take some serious action against this TATA DOCOMO Tele service.
CHETAN VYAS

THANK YOU.

Apr 7, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Tata DoCoMo Customer Care's response "Dear Customer,
Kindly provide us your Tata Walky number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO."

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R

rk enterprise

from Ahmedabad, Gujarat

Mar 6, 2017

Please give me my docomo number is [protected] call detaila

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Address: 121004

I have been receiving threatening calls from TATA executives for payment of Tata photon ([protected]) . I have asked for deactivation on the same and am ready to do payment of INR 804 which was my bill post deactivation request, but they have applied another month rent and are demanding INR 2000. It is not my fault if my first call to customer care was not entertained and it was delay from TATA side to deactivate the connection. Infact whenever you call TATA customer care for deactivation, they are not willing to deactivate and register a complaint. Please have a look at it, otherwise i would have to take up legal course on the ground of criminal charges for threat and harassment.

May 10, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Tata DoCoMo Customer Care's response "Dear Customer,
Kindly provide us your Tata Photon number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO."

Mar 06, 2017

Updated by jkv0887 It is mentioned in complaint [protected]

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A

arunpandit1008

from Dostpur, Uttar Pradesh

Mar 6, 2017

I don't want to continue this number anymore. I am trying to call on 12862 but its showing unable to connect everytime. Kindly look forward to my complaint and make this number deactivate as early as possible. Mob. No -[protected] Name-Arun Kumar

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Address: Shahjahanpur, Uttar Pradesh, 242001

Website: Www.consumercomplaints.in

My phone was misplace on 28 feb 2017, so went to the docomo center for issuing a new sim of same no. But the distributer demands for 300 rs and i ask him to give me the recept of that payment so he scolded me and refused me to give the sim and said that i sholud take the sim from some where else, the distributer name was sanjay gupta, having the distributership in bahadurganj infront of balaji new sweet shop, shahjahanpur, If such activites occur with customer then why we go with docomo.

Apr 9, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Tata DoCoMo Customer Care's response "Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO."

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C

Chaitrali Hershe

from Nagpur, Maharashtra

Mar 3, 2017

Sir my Tata Docomo sim has been lost
I want to get recent location of that sim
Sim phone no. [protected] (Docomo)

Pls inform me location details on [protected]

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R

ramakant katariya

from Noida, Uttar Pradesh

Mar 6, 2017

Need a last threee calls

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Address: 520012

Website: Tata docomo

I am using the Tata docomo [protected] from past 1.year The company has disconnected the number saying sufficient kyc documents not submitted

When I approached Docomo office in Vijayawada city to submit the KYC documents the Docomo staff are not at all responding and saying number is permanently disconnected.

My number is having a balance of more than rs.500/-. Docomo is cheating the customers by looting the customers money. My banking transactions and my connections all are stopped because of number disconnected.

Kindly solve the issue

My present phone number is [protected]

K Venu babu

May 10, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 04, 2017

Updated by Kothuri Venu Now Docomo officials are insisting to submit the documents in Andhra state only. But I am living in Karnataka. Kindly make make it possible to submit the documents in Karnataka only

Mar 04, 2017

Updated by Kothuri Venu After activation of SIM([protected]). Within how many days my balance(more than rs.500/-) will be reloaded.

The Docomo store in Andhra is insisting to purchase a SIM([protected]). It's a loss for me

How the Docomo company is going to reimburse me for the purchase of new SIM.?

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response We would like to inform you that, as per our records currently your account belongs to Andhra Pradesh and for the same you need to visit Tata Docomo outlet at your location only. Further, I request you to visit any of your nearest Tata Docomo outlet and submit supported documents along with the Customer Application Form (CAF). However, charges applicable Rs.49/- and the activation process takes 4-5 days. Further, you will be duly intimated regarding your account balance post activation of your number.

Mar 11, 2017

Updated by Kothuri Venu Dear sir

Till now issue is not solved

I visited docomo store in vijayawada(andhra pradesh) but there are not taking giving the application form for number [protected].

Please give exact docomo office address in Vijayawada and manager number of that store so that i can visit that store and solve my issue. Please explain the issue to that office also so that process can be smooth. Already so many days over . Please reply immediately

Please note there is no mistake from my end. Then why i have to pay rs.49/- for charges

My present number [protected]

Mar 12, 2017

Updated by Kothuri Venu Please respond which docomo office address i have to approach to submit kyc documents.?

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Address: 462001

Hello sir,
i am so angry about activation o[censored]nwanted service Named CREATIVEGAMES montyly at Rs.90 for 30 days and also provide renewal date on 01-Apr-2017. It is such a ridiculous thing for me. I am very old customer of TATA DOC. after that they grab my balance to activate unwanted service.

Please, Deactivate my service and refund my money.
otherwise i have to go consumer forum.
that's it

Tata DoCoMo customer support has been notified about the posted complaint.

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Address: Ludhiana, Punjab, 141003

Website: www.tatadocomo.com

Hi sir/madam,
My tatadocomo mobile number is [protected].. I put my request of migration of my postpaid number to prepaid and submission of all valid documents on[protected]... It was to be proccessed within[protected] as per company's message which was sent on my number... Bt after a long delay on 2-3-2017 i got a message from tatadocomo that valid documents cant be received so request is cancelled... I have been to tatadocomo branch several times bt they hardly listen to my complaint and say they are proccessing my request.. I want to know where my documents are if they are not received by your end and i want rebate in my bill from[protected] as its not my fault its due to your employees poor service.
Thanking u,
Nishant joshi

Apr 2, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

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angucool

from Karur, Tamil Nadu

Mar 2, 2017

Just you may put a mail to TRAI if the problem is not resolved by company. It will the another way to do so.

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I

israr1992

from Amritsar, Punjab

Mar 3, 2017

Sir i have 900sq feet open space in Aurangabad (M.S) and i want to install tower space is located in mitmita aurangabad so if interested call me [protected]

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Address: Mohali, Punjab, 140301

Website: www.tatadocomo.com

There is no signal from 3 days on my postpaid number [protected]. I have already mailed on '[protected]@tatadocomo.com' mail address but issue is not resolved. I have tried to set network manually also but still the same issue. I never face this issue before but i don know why this issue is coming. Please look into the same and resolved it as soon as possible.

Thanks,
Deepesh Singhal

Apr 13, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response As per the telephonic conversation with our team, you have confirmed that your SIM issue has been resolved. Hence, as per the confirmation over the call, we are closing your complaint as resolved.

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