Tata DoCoMo Complaints & Reviews

Dear Sir,

Account No:[protected].

Complaint Number:[protected] /[protected] /[protected]

Issure Start Date: 02/02/2017

Issue Resolve Date: 11/03/2017.

One month for Tata to solve the problem, Is this some kind of joke?

With reference to above Complaint no., we hereby inform you that we had activated a internet rental plan of 8MBPS @1200 on per month basis.br...

I have applied for tata docomo postpaid to prepaid change on 28/1/2017 and its almost 10 days till now no response from the providers. Meanwhile i went to shop directly and they said that request got rejected and they will make necessary steps with in a day. And now 2 days passed and i didn't get any response. I am not having time to meet that person daily to change my connection and I don’t want to pay bill unwanted.I am using this network...

Hi,
I am Manoranjan Das a customer of your company having the mobile number [protected] recharged an amount of 246 which was unlimited local/std and 2 GB data for 28 days but that unlimited is not working before 28 days.I recharged on 17.01.2017 but it is not working on 08.02.2017 which is not a period of 28 days and I called to customer care but they said that T/c applied is mentioned but I recharged from online banking of HDFC where...

Hi, I am getting a DOCOMOs Flash alert on my mobile (MOTO G), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings Message Disable...

I have approached your 7 Hills Tata Docomo Office at Aurangabad and requested to port my Vodaphone connection to Docomo, and also requested for postpaid GSMconnection, but the executive named Aakash forcebly gave me
CDMA card which is not working and I am not getting the network,

Now without any alternative I have requested to close the connection...

My office is located in Andheri East, 215 Atrium, C wing, 8th Floor. We have been using Tata Docomo PRI lines from 7 years and from the past 3 months we are facing issues with the service. Half the time, the lines are dead. It is a business unit and these lines are so important for us as we need to be accessible to our clients. However inspite of repeated complaints nobody from Tata Docomo has bothered to solve the issue. Infact all of the...

I was subscribed to unlimited call plan on Tatadocomo and used it for 2 years. In 2016 I called thier customer support and requested them to change my plan to a basic one as I have got a very good offer from a different service provider. The customer service agent informed me that they cannot change it for this month but will make the change from next billing cycle. They failed to do it and when I contacted them the next month they apologized...

We recently got a Tata Docomo Broadband connection installed at our home in Ahmedabad. We have been in touch with Mr Bhaumic and Mr Mahendra Gohil who provided us with the initial plan details.

The plan we've selected is a 999 rental plan that gives 30 GB data at 5mbps download speed + 1mbps upload speed. Before installation we very specifically asked both your executives not less than 4 times, if we will actually receive this...

I recharged my number [protected] of tata docomo with special recharge of ₹ 45 for All Local and STD calls @25p/Min, Validity :84 days.But it's not working .So please provide me solution as soon as possible.

I tried the same earlier also for 3 times, That offer started working after 7 days, in such case out of 3 recharges 2 were wasted.

So could you please suggest me, what to do......

I have a Tata Docomo dongle for internet connection. I wanted to get my post paid connection changed to a prepaid one a sI am not using it as the speed of the connection is very slow.
My Account no. Is [protected] and it is showing data usage of 18GB even without having used it. I had to pay the bill although I had not even plugged in my dongle for the entire month....

We had disconnected TATA Docomo connection (account number[protected] on 11 Aug 2016 and they had return the deposit amount by Cheque.

As per record and Billl the Company name is correct at TATA side. But the cheque they had provided had spelling Mistake.

So we had raise a case for it (no :[protected]
Now today almost 3 month had been completed, we had send 15 emails and 10 calls to their support team...

Dear

Greetings!!!

sir/mam

I have tata photon max wifi and walky connection in last few months we getting very higher bill thats why i stopped your payment and call your customer care to stop my services after that we recieve call from your revenue department they told me our telephonic conversation you have to pay 4208/- inr after that i will give you noc to stop your services then i pay your amount...

Hi
From yesterday I am experiencing a very cheap behavior from the customer executive from kerala. The executive didn't reveals his name and just introduce that he is from tata docomo. He told my number and I confirmed it, after that he starting to aking my name and details. Then I refused to reveal that details, then he started to arguing and he misbehaved. He talked to me in a cheap manner. After I disconnected the phone he is disturbing...

I Sachin Utekar using docomo post paid number.[protected] requested thrice for prepaid connection form post paid of the above mentioned number with submission of all relevant documents to Mumbai-Fort galary. on below mentioned dates,
1) 06/01/2017
2) 16/01/2017
3) 31/01/2017

Still our connection is post paid after submission three times.

Already send acknowledgement slip for reference.br...

Dear Sir/Madam

I'm a Tata Docomo customer from Odisha. I was faced network problems since August 2016. The following issues are facing,

i. Sometimes my phone has no signal bars for 8/10 days continuously.
ii. If one or two signal bars are present there is no incoming as well as no outgoing calls are done.
iii. I can't use internet in my phone due to week signal.
iv. If sometimes present...

On 29th jan 2017, i subscribed for 3G67 that provides 3G data for 28 days. After i check on *111*1# for data balance which shows 1024MB. so, i started using data pack but when i check they cut my balabce of Rs.103 even i have the data balance. i tried for customer care so many times but get only one reply every time that there all representative is busy right now. They have no right to cut my balance when i have data pack on my phone.br...

Hai am user of docomo new mobile no [protected] of dis month.it is my old number.this sim was break so i take it again wd same id my number i not working now its showing registration failed, this number was mine old .becoZ of broke i buy this number again wd same id proof, pleas activate it as soon as pissible...

On regular call to customer care, failed to trace & became frustrated. My SIM has been deactivated, the reason is that my mother is suffering from cancer & I was busy for her treatment & unable to maintain & recharge my no. [protected], named A MUSHTAQUE KHAN, E-mail: 786.[protected]@gmail.com. Kindly help me to activate my SIM as soon as possible, thanks....

Hi, I'm using Tata DoCoMo sim card I did recharged of 3G pack and I called to customer care centre they told and confirm that your area are covered with 3G service. But its been more than a month I get only 2g service and some time once in while 3G network. I need 100% 3G network which I suppose to get.

Even I called to customer. Care they told me do some sitting change but in my phone their is no sitting so I went to out...

I bought a Photon Max Wifi Data card from the tata docomo shop near city center mall, road no. 1, banjara hills and it did not work. i did not even check one website on that data card. they are consistently harassing me with phone calls on my mobile and sending threatening emails saying they will take action if i don't pay up Rs 252/. for what? i did not even use their service once and i even got a cancellation number from them. their technician...