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Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
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4179
Unresolved
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Tata DoCoMo reviews & complaints page 94

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A
asdqwe7
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata photon generating/adding up bill even after connection cancellation

Address:600082
Website:tata photon

I stay in chennai, after vardah cyclone of Dec-2016, my tata photon data card was not connecting.I have raised connection issues, but that are not resolved.

I cancelled my connection on Dec-2016, but the tata photon is adding up the bill amount to my account and sending reminders to pay, while, i am not using the connection after dec-2016.
Currently it sum up to 1880/-
My Photon number is [protected]
account...
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Keshav Mukund Jha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number disconnected due to verification pending.

Address:500090
Website:www.tatadocomo.com

Hi,
I had made a MNP request for Tata Docomo CDMA to GSM sim connection in March in Hyderabad, but at the same time, I had to move to Bangalore, so because of roaming the televerification was not happening.
So after porting of CDMA number, I could not complete the tele verification. Just now I have got a message that the number is disconnected due to verification pending.
Could you tell me how I can get that number...
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R
raghu113
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No coverage in my area Pin Code 563115 (BEML Nagar) about 85 Km from Bangalore

Address:Kolar, Karnataka, 563115
Website:tata photon

Dear Sir / Madam,

We regret to inform you that even after a lapse of 18 days no resolution of the complaint has been done. The facts are summarised below for your kind understanding and needful actions.

1) We have been using the photon + device since the past 5 years and there have been some low speed issues on and off. But we were able to connect to the net.

2) we are using the Photon+ in Photon...
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P
pabitra988
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM migration request is not done on given time.

Address:400708

On 29/Mar/2017 I provided all the documents at TataDocomo Service center ( Airoli, sector-8 ), as per the acknowledgement for the same I got a SMS on the same number with the ref. no.[protected] and the date to resolved mentioned as 4/April/2017 . But unfortunately it is not yet resolved even the concerned people are not contacted to the Reference/Alternate number either ....
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A
abhinav_vashist
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9216189757 not terminating connection on several requests and generating unfair bills without usage

Address:Chandigarh, Punjab, 160101
Website:Www.Tatadocomo.com

My photon no is [protected]. I submitted a request a[protected]and documents on 11 march which got processed on 17 march 2017 for tata docomo dongle for postpaid to prepaid migration but i was told i need to pay 15 day bill for that without usage. I raised complaint[protected]. And recieved a message that my connection would be terminated in 2 days on 22nd march.. now on 7th april I received a message that they were unable to terminate so i need...
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R
rana1967
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess bill showing exorbitant data usage charge

Address:Kolkata, West Bengal, 700082
Website:Tata Docomo

I have two post paid numbers of Tata Docomo. It is shown in the bill for February, 2017 that the amount of data used is 20058 kb. They charged Rs.2000.58 for it. But I have used mobile data hardly for 2 hrs and did not upload/download any video. So it is impossible to use so much data within that interval. Moreover they have not shown any rate of data usage charge, Although they have fixed Rs.1 per 100 KB data used. They should immediately...
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C
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incoming call list particularly on 27th march 2017

Address:560061

R/sir, please send me incoming call list as well as miss call list along with the time & date of call of mobile no. [protected] for particularaly on 27th march 2017 on my email id [protected]@gmail.com.in at the earliest.

This is required because one mr. Reddy called and given property details, but his number deleted. So i would like to know his number please help in this regard.

Kindly do the needful....
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G
ganesh588
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding unsuccessful recharge

Address:Hyderabad, Andhra Pradesh
Website:Tatadocomo

Hi, i am ganesh i have recharge throught talkcharge and i am using ur network i. E tata docomo. Transcation was successfull but i did not got my recharge. Please check it. And my number is [protected]. I have done recharge through talkcharge.com. Please check the transcations on my number and clarify my doubt and refund my money to talkcharge. I request you to check my transcations....
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Pragya Yadav
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4 Months Delay in Migration from Postpaid to Prepaid

Address:Bangalore, Karnataka, 560076

I am totally disappointed with Tata DoCoMo. in Dec 2016, i gave a request to migrate my number([protected]) from postpaid to prepaid but they did'nt do it. Again i gave request after paying the "BILL - Rs. 700" without even using it, but as usual they didn't care to migrate and they sent another "BILL" and threatened me to pay the bill. and i paid Rs. 681 without even using my number!! Again came the SURPRISE to me - one more bill came up...and...
+4 photos
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Rakesh Hansrajani
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnected without intimation

Address:Bhavnagar, Gujarat, 364001

My name is Rakesh hansrajani. I have been a loyal customer of tata Docomo from a long time but now I am so irritated by its irresponsible behaviour that I want to port my contact number as soon as possible. My contact number [protected] was disconnected on 30/3/2017 without any prior information. And the Docomo store representative has said it may be continued after 15 days. How can my friends & family members contact me & also my contact...
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Paresh R. Rathod
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unexpected Bill Amount

Address:Vadodara, Gujarat

I have use Tata Docomo services atleast last 10 years and i am satisfy with your services, but my last bill is much higher then every month, so i call your customer care no. 198 but no satisfactory ans.
I have regular problem from the last 45 days that in my number its sending SMS in the number of 54999818. For SMS its deducting 3 rupees/SMS. I spoken with Tata docomo customercare and they didn't gave me any satisfactory resolution...
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S
satish pop
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My sim card was broken and I need that seem very urgently

Address:Visakhapatnam, Andhra Pradesh, 531173
Website:Tata Docomo

My sim card was broken white cutting it as nano sim. When I took sim around 4 years ago I gave my Aadhar card to cell shop owner but now customer care people saying that the sim was registered with some lady number. number is [protected]. I need that number it is very important for me it was linked with my all bank accounts, PF account, All job portals etc.. Please resolve this issue and help me. You can contact me at [protected] or mail me...
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R
Ramesh Saraf
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing calls stopped despite payment

Address:Thane, Maharashtra, 421302

My cell no is [protected], i have migrated from Postpaid to prepaid, i cleared by bill but now my outgoing calls have been stopped.On line i checked the account shows zero balance.In Tata docomo when i enquired they asked me to pay Rs 45 and the next day they asked for Rs 345, but still on line the balance shows zero.

Can you pls suggest urgently what is to be done....
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S
satya naveen
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missed Call alerts

Address:600094

Dear Tatat Docomo,

I am using your services for more than 6 years in Chennai.
From past 1 year I am facing a problem with missing alerts.
Each time they are charging 1 rupee for 3 numbers.
If I switch off my mobile, then I am ready to pay for the call I missed during that time. But because of your network issues (or bad network) I am not able to get calls, then this is your responsibility to provide...
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vyasparth54
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint About frequent disconnection

Address:380051
Website:www.tatadocomo.com/en-in

Hello Respected Sir,

My name is parth vyas, and i am using a docomo broadband last 1year. I am regularly pay your bill. But i was facing a problem dally to dally with dclm down and frequently disconnection problem by the server. I did so many compliant in 1 year. But i didn’t get any kind of permanent resolutions. Even 17th feb 2017 also i was sending a mail to all respected docomo sir & mem then after senior engineers...
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A
akshay02121990
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra billing to my account

Address:Raigad, Maharashtra, 410203

I had a post paid sim card of tata docomo, i went to service center to stop my post paid connection, i was told by offical there that you need to submit outstanding bill and it will be resolved, but after paying the bill they again resumed by simcard with post paid service and additional 350+350 money was added as bill to my account.During that period i had not used the sim card at all.

Offical at service center are not in...
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Girish2180
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong bill

Address:411019

In feb 2017 I have received bill of amount Rs.2278 which is surprising as I never had such high bill. Hence I checked by bill and found that it shown against Data usage.
I actually had issue with data speed with Tata docomo and had hence installed Wifi at my house from other service provider in Mid Jan 2017. Since than I started using this wifi over my phone. But the usage though done on wifi (4G speed) is shown in my bill of Tata...
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nilalohita_panigrahi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra paid amount not refunded yet

Address:700091

Hi,
i had a tata docomo post paid connection. The number is [protected]. I ported this number to vodafone in month October 2016. I paid an extra amount of 1466 before porting. So, I requested the company over their customer care email address. Also i got an acknowledgement from them that, the amount will be refunded back in form of check to my mailing address. Though it's almost more than 5 months still the amount has not been refunded....
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Priyabrata001
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst ever service provider

Address:Bangalore, Karnataka, 560100
Website:www.tatadocomo.com/en-in

Tata docomo is one of the worst product I have seen. Recently while I recharged for Full Talktime 200, it came only 170 and 30 rupees reduction.

I ignored for the first time. When happened second time, after a lot of struggle(changing the language to call), their Customer care said, "Sir, this is happened because you did it online. You should have went to a shop and do there". I mean what the ****? Are you guys in living in...
+1 photos
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muniraju82
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud and Worst service

Address:Bangalore, Karnataka, 560003

This is to let you people know how Tata DoCoMo cheats people with Post paid connection.This happened during December where I got call from DoCoMo saying once I manually make the payment the post paid service will be cancelled, but to my disbelief I see I still get bills for jan/Feb for not using the service.

I have clearly mentioned about the incident to agent who called for paying the bill that I have not used the service...
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