Tata Docomo — Postpaid recharge to the wrong number instead of my number by paytym.com

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo

Thanks,

Waiting for the update!

i am receiving fake calls who entitled themselves as "Paytm customer care" and asking for debit card details to transfer the money of 415 rs to my account. i request https://www.consumercomplaints.in to do something with this. I got call from two numbers [protected] and [protected].

Now, i am getting fake calls who entitled themselves as "Paytm Customer care". I got call from two numbers [protected] and [protected] and they are asking for the debit card details so that they can transfer money to my account.This is ridiculous and i request https://www.consumercomplaints.in and Paytm to do something with this matter.

Dear Customer,

As per the telephonic conversation had with our team member, we sincerely apologize for the inconvenience caused to you. We request you to mail us at [protected]@tatadocomo.com along with the scan copy of bank statement with the transaction details reflecting for further proceedings.

Thanks and Regards,
Customer Care
Tata Docomo

That transaction was done form credit card and the credit card is not attached with any bank account and i have already mentioned the transaction details with in the complaint.

Any news? I haven't heard from last 10 days.