[Resolved]  Tata Docomo — Regarding non-working of the Tata Photon Whiz

Address:Panchkula, Haryana

I have purchased a new Tata Photon Whiz AC8720 before 3 months ago. I was only able to access it for a month only. After that retailers refused to do the recharge.Customers care executive are saying that this device will not work now.They are not giving any reason behind this.I also talked to the seniors lots of time but no response from their side.Now it is just a waste to me.I need my money back or change this device with any other device of "Tata Photon".
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Hello sir,

Tata Photon number [protected]

Contact number [protected]

Email_id [protected]@gmail.com

Thanks

Niti Aggarwal
"""I-Solve No. 780732

Dear Customer,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your number to understand your concerns regarding network. However, we are unable to contact you, since the call was not answered. Further we request you to provide us your correct Tata Docomo number to [protected]@tatadocomo.com for further assistance.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care
Tata DOCOMO.
Hello Sir,

I didn't get any call till now...
You can contact me on [protected]


Thanks,
Niti Aggarwal

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