Tata DoCoMo Complaints & Reviews

I was informed from Tata Docomo executives and Appellate that there is no Internet roaming charges applicable if I use the services in Tata Docomo network. However in the current bill for Nov, 2014 there is an additional charge for Internet with national roaming. Even though raising several mails to both Appellate & customer service, they don't bother to revert back and resolve the issue even after more than 20 days. I get calls...

he is my bill details my number outgoing has black please i request him Transaction Details Transaction Reference Number : ASBI[protected] Transaction Date : [protected]:52:45 hrs Your Account Number : [protected] Payment Amount : 289.00 Tata DOCOMO Circle : TTSL Payment Mode : SBI NetBanking...

Hi ALL This is chandrakant sharma I am facing Issue from tata docomo services again and again my services are disconnected . My account no. is[protected] My con. No. is [protected] My alternative con. no. is [protected] I am visited first BTM tatadocomo outlet, they told me resign for disconnection of my services cheque bounce and told to me for visiting kormangla tata docomo outlet, i am also visit kormangala outlet and my token...

I did recharge for 131 smartlife plan . But I didn't get any benefit as mentioned in website. When contacted customer service I got wrong answer that I didn't get recharge benefit because I did recharge through HDFC net banking. Docomo is misguiding customers through website and through customer care service too....

Dear Sir/Madam,

My Tata Docomo number is [protected], my balance as on 26/11/2014 at 3:00pm it was Rs. 311.31/-.

On 26/11/2014 I have activated GPRS 8 pack of 40 MB so Rs. 8/- has been deducted, remaining balance after deduction is Rs. 303.31/-. Later I started browsing (I might be used Maximum 25MB) and disconnected, suddenly I got Pop-up message of amount deduction of Rs. 208.80/- and the remaining balance...

Hello Team, This is to inform you that a fraudulent deduction of Rs. 80 from below each pre-paid account balance on 20th November 2014. 1. Mobile No.:- [protected] 2. Mobile No.:- [protected] I contacted to customer care around 20:00 hours and came to know that these deductions are on account of opening multiple applications when your data balance is less than 20 MB. We have neither received any message nor any intimation...

dear Sir/madam, my docomo no is [protected] I have activated the rs247 pack 2g 3gb data for 60days on 22 nov, 8:19am. after data pack plan deactivate at 2 days automatically...i have lost 3gb 2g data pack for 60 days!!! sir mene bilkul bhi data use nhi kiya.. data pack 24nov ko deactivate ho gya. So please return my data balance/balance. so i hope you will do the action of my request.I believe you could be of some help thanks and...

I am very upset with the quality of your service and the rudeness and inability your customer care/technical team posses. I reported an issue with one of my Docomo number ([protected]) and you guys took over 2 weeks to respond and in fact I had to call you to get an update after 2 weeks. After two weeks your rep gives some story telling the network in my area is bad, where as the fact is that I am using 3-4 Sim cards from Docomo. After...

Hi, I am getting a DOCOMOs Flash alert on my mobile (MOTO G), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings > Message >...

Dear Sir, I am Mayank Pegwar and My TATA Docomo number is [protected]. Rs 75 have been deducted from my balance at after noon 01:03 PM on 25th NOV 2014. I got a message from TA-HUWWAP stating that "unlimited at 75 is activated atRs75.0 for 30days.Bal:Rs120.09 at 25-nov-14 13:03.To stop, Dial or SMS STOP to155223(Free)" and Rs 75 was deducted. I have not activated any such service by any means. After the activation of the same, I was trying...

Sir, i am very fed up from this company...in this week its 2nd time that they have deducted my recharge...First Rs75 then Rs50...they are saying that i have started a vas package...but i did not...when i called customer care number they are just saying that we will see and return in 24 hours...but till now no responce... please help me and return my talktime money...i would be very thankful to you... Name:- Anil Bansal Contact:- [protected]...

From last 4 days I am getting Dive in alert message in my mobile in every 2 seconds. I tried to disable it but no success. I also tried to call customer care and ask them to disable these alert on my tata docomo number but nothing happen. Then I tried to activate DND service on my number hoping this will resolve this issue but still not get rid of these alerts. I am really pissed off....

on 12th Nov 2014, Docomo has blocked my no. [protected], stating reason as UCC. but actually i m running an Education Socieity, and give welfare scheme for stds under Ministry of Rural Development. I have not made any such call or sms, i m confident and u can check my call or sms history. In the attached proof, u can see i have registered my own no. for DND, so how can i make any UCC call or sms???? till 12th Nov the status was acive...

Myself Jogesh garg old customer of tata Docomo services I use 3g GPRS pack I used 50 mb but the company says 300 mb and this is usual not once or twice . Customer care have only one solution to every problem that is restart your handset . Hope you'll take any action ....

Getting dive-in flash alerts every 2 seconds with cancel and OK button. The alert does not go away even when cancel is pressed. Have to click outside the alert box to make it disappear but the box reappears almost every 2 seconds. Making my phone unusable. Called 121 where they asked me to disable flash messages but can not find any such option in my phone settings....

Hi This is regarding the above sited subject. i have Tata docomo GSM Sim.[protected] For the Mobile number [protected], Caller tune has been activated without intimation on 22nd November 2014.after activation, they have sent SMS telling that service caller tune has been activated for 90 days and Rs.69 has been deducted from your balance. And also i have replied for that SMS for Deactivation. Please revert back our Balance immediately....

Hi my self dayanand I am customer of TATA from last 8 years using CDMA connection. I have started using tata GSM service in Pune area since June 2014, i have made several calls for service issue but no one given me complaint number for Tata Docomos POOR Service. Every day i am facing call drop issue during travelling within city area (within 18Km call drops 7 times). Now i hold the bill for this reason they are giving me complaint...

hi already asked for stop the services. still you are sending bills for upcoming months. can you do settlement for this. As i am not going to pay this much of bill amount for non usages of photon. i am not using photon services from last 3 months. but your poor service your & company begging charges from consumer like this. this is shame on tata's service quality. Docomo----a ""Poor service"" ikon in pune. thanks dayanand...

My name Praveen Bijapur Mob no [protected].Due to poor service i was porting from docomo to Airtel... I hav done all documentation from my side... Residing in pune basically from karnataka i am facing too many problems without porting and poor network... There is no voice support from dem... And nt recieving my complaints...

Unresolved Complaint Number:[protected]wrongly addressed as resolved) Current Plan: 20 GB Unlimited (3rd Nov, 14 - 2nd Dec, 14) As per both tatatele.in and the device home page, data consumed before 14th Nov, 4:40 pm was ~13 GB. Nonetheless, Tata-Docomo issued a speed cap. I waited until 20th Nov, 10am for them to resolve this issue. And then I had to pay an extra 125+ (taxes) for 1 GB, as an ILLEGAL EXTORTION money, just to restore...