[Resolved]  Tata Docomo — Tata docomo postpaid internet account suspended

Tata Docomo — Tata Docomo Postpaid internet account suspended-Photon Number-9235666170

I Have postpaid docomo tata photon internet connection. The billing cycle is from 21st -23rd and the last day of payment is 9th of evry month. For dec 2015 the payment was delayed by 2days and i had paid the amount on 11th jan 2016. The services on my number was barred on 11th Jan. After paying my regular bill of Rs1305 on 11th Jan. I have paid Rs.500 on12th Jan as late fees. Even after paying all the bills the services are being barred. Everyday i have to call the customer care for resuming the account the services are resumed for few hours and again its barred. I have approached customer care around 4 - 5 times and no solution have been provided to my issue. If the connection is postpaid there should not be any limit on my account. No executive is able to provide any alternative solution for my issue. I am bearing a loss in my regular business due to this. Everyday I am being sent emails and SMS for submission of so called bill of Rs. 3200 as I have exceeded my credit limit. Interaction numbers[protected],[protected] A/c Number[protected] Holder's Name- Harvinder Kaur

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo

Dear Customer,

We regret for the inconvenience caused to you. we would like to inform you that kindly write back to us with your 10 digit photon number or 9 digit account number to assist you further.

Regards,
Customer Care
Tata Docomo