[Resolved]  Tata Docomo — Tata Docomo - POSTPAID TO PREPAID CHANGE CONNECTION

Address:Chandigarh, Punjab

I am using TATA DOCOMO postpaid number. I put request on post paid to prepaid change in Oct 12. Till now it didn't get changed. I cleared my current and unbilled amount when i raised requested that time till now it is not getting changed but bill generating. I calling daily and spoke to customer care they are telling it will change tomorrow or else they are telling not pick phone. You can not solve my problem please close my photon. My TATA Docomo Number : [protected] Ac number :[protected] Complaint Number :[protected],[protected],[protected],[protected] Name : Anil Kumar My Mobile No. : [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO
Dear Mr. Kumar,

As per our discussion over the call, we would like to inform you that your complaint has been put before the concerned team and you would receive a call shortly.

For further assistance, drop an email at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.
Hello Sir,

Still no reply from Tata Docomo customer care please resolve my complaint.

Not call me from customer care service regarding prepaid to convert postpaid connection.


Thanks
Anil Kumar

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