[Resolved] Tata Docomo — Tataphoton billed 50k on my closed connection | |||
Hi, I had asked to close the tata photon connection (Account no.[protected], mobile: [protected]) with reference number[protected] through an email on 23Nov2014. I discussed with customer care person and he said there is no dues pending on me. My photon connection was closed after 2 days. now today 1Aug2015 after 10 months, i am receiving call from tata photon side to pay 50, 000 rs bill. I had no dues pending when i surrendered my connection. Can you please do the needful to stop this kind of calls. this is really a mental panic. Thanks, prabhat kumar omker email: [protected]@gmail.com mobile: [protected] Was this information helpful? | |||
Jun 24, 2017 Complaint marked as Resolved It was solved after 15 days. Tata DoCoMo customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Dear Customer,
We apologize for the inconvenience caused to you. In this regards, we request you to mail us at [protected]@tatadocomo.com along with the feasible timings to contact you in order to resolve your concern in a better way.
Thanks and Regards,
Customer Care
Tata Docomo
We apologize for the inconvenience caused to you. In this regards, we request you to mail us at [protected]@tatadocomo.com along with the feasible timings to contact you in order to resolve your concern in a better way.
Thanks and Regards,
Customer Care
Tata Docomo
Tata docomo asked last time to resolve this issue (reference number[protected] in 30 days but this has not been resolved yet. 30 days already has passed and nothing done. customer care is not replying i have sent many emails.
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prabhat omker
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prabhat omker
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We have received your complaint and we will ensure it is resolved soon.
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Customer Care
Tata Docomo