Tata Docomo — Unwanted bills and legal notice

Address:Hyderabad, Andhra Pradesh

I have so many times in this 4 months duration requested the customer care for migration of my postpaid sim no [protected]. I was using two sims holding no [protected] & [protected] i applied for migration in april for [protected] clearing all my bill. Dispte that my number [protected] was produced with the bills. And i got so many calls that i explained them the issue of how can they produce the bill after applying for migration. But they never answered to my question.. I even agreed to pay the bill if they are ready to cancel the bills produced on [protected] after applying for migration.. But they did not even listen to that. I am ready to pay still the bills produced on my other number [protected]. But they are not agreeing to it. And have sent me a legal notice. Without resolving my issue i never said i will not pay the bill. I always said i will pay the bill only if they are ready to re produce the bills on [protected].
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo
Okc
Dear Customer,

This is with reference to your concern regarding account status and billing of your Tata Docomo connection. In this regards, we would like to inform you that upon verifying our records we have found that your numbers has been permanently disconnected on 02-JUL-15.

Also, we would like to inform you that upon verification of our records we have found that you have been charged correctly as per your monthly rental (600) and there is no discrepancy in your bill.

Further, we would like to inform you that your current outstanding amount is Rs.2293/-. Kindly make the payment.

Regards,
Customer Care,
Tata Docomo.

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