Tata Motors Complaints & Reviews

I bought a Tata Harrier on First January and I have complained many times about the brake problem in this vehicle from the beginning, but till now I have not found any solution due to which I am very upset, please tell me what should do.
And apart from this, there is a very loud sound in the car, I have been complained about it many times and till now I have not found any solution.

We have booked Tata Altroz XE Rythm in Venkataramana Tata Motors on September 26th. Still we have not received any update about expected car delivery date and other details. We have done many followups still no proper information from dealers.

Dear Tata Motors Team,
I am writing to you regarding the poor annual maintenance services provided by Rudra Motors (Tata's authorized service center in Pune).
We as a customer buy Tata's products, from salt to jewelry to investment to cars, because we trust Your brand. Irrespective of the name of the store or service center, we go there because we trust your brand. However, the recent events have dented the credibility of Tata Motors' service centers.
I had asked for pick up and drop service on 19th October 2020. After pick up the maintenance executive called me and I had clearly mentioned that there is no issue with the car and it just needs regular maintenance.
Issue 1: I was given a tentative estimate of 6500+ taxes over call. When I queried about the break-up, I was told over 2, 000 inr as labour cost hence higher maintenance. Plus change of oil filters and lubricants, though the car has limited run in last 1 year (less than 400 KMs). Though I felt the maintenance on higher side for Tata Tiago, but still I agreed as it was the annual maintenance.
Issue 2: I had clearly mentioned that the car needs a proper wash, as it has been parked for over few months as I did not drive out due to Covid-19. I got a call on 20th October from the maintenance supervisor stating "I have put the car for washing, and it will be delivered after 2pm same day." However, when I received the car, no cleaning or washing was done. You can see the attached photos of the car received post delivery at my place. But I was charged for the same. When I talked to the supervisor, he lied that he had himself supervised the car wash and it is not possible that car has not been washed.
Now, I doubt that whether the parts have been replaced at all or was I charged INR 5, 800 without even changing the filters and lubricants?
I am not sending my vehicle again to Rudra that's for sure. Secondly, I would like to take this up with Tata Motors' higher authorities because when I purchased the car I was promised excellent car services across any Tata Motors authorized center.
I am sure neither I am the first customer nor I will be the last who feel cheated by your service centers. Please understand it is not about car wash which was never done or the higher amount charged. It is about the trust we have on Tata Motors which has been severely impacted now.
If such type of customer services are provided, I wonder, what difference remains between a Tata's authorized center and a road side service center?
I don't know if my concerns will be addressed or will fall in to deaf ears, but I am sure, my car is not going to Rudra Motors anymore.
Thank you
Gauraw

Dear SIr,

I have booked TATA Nexon XZ plus petrol variant in "foliage green" colour from SAB Motors pvt ltd from tata car dealer at patel nagar ghaziabad on 14th september 2020 and i was committed to get delivery on 20th October 2020 in the auspicious week of navratri but now dealer is unable to deliver on time and telling me to take another colour.
I have also paid Rs. 1, 11, 000/- in advance and now they are not able to deliver me the committed colour and product in time and telling me to take another colour.

I just wish and expect to get my demanded colour and product in time i.e, before 24th of October 2020.

I had booked Nexon XZ+ plus S variant on 21st September 2020 from Tata Motors Car showroom, Panchkula.

They had 100% promised to deliver the car before 20th Oct 2020 .
We wanted the delivery during Navratras time.

Now when we are enquiring about the delivery they dont have any idea when they can deliver it. The dealer is saying it can take 20-30 days.

Please let us know when can we expect a delivery. Otherwise if it will take so long better we ask for refund and book some other car.

I am a first time customer of the car.
Bought Tata Tiago XZA.

I am very much pissed of by the service.

Firstly, within a month hand break of my brand new car was not proper.

Now within 3 months, . Indicator is not working, light focus is not proper and steering is out.

Above all, when ever I m visiting service centre, their is a theft of my car fuel.
More over today when I came back home I can see 1 scratch in my car which was not earlier.

I m way too pissed of..look into the matter and advise .
Dealer name is : Sagar Motors, Noida sector 5, gautam buddh nagar, UP

Pathetic customer service. I booked my Tata Nexon XZ+ petrol variant on 11th August with Bafna motors, Law college road, Pune. Initially at the time of booking I was told that I will get my car latest by 13th September. When I started following up with them every time they provided false commitments to me. I talked to their TSM, sent email to customer care whole lot of times, but no one is eager to listen or take any action.
Just couple of days back Bafna motors said they can see allocation in plant and due to technical error car is not getting billed. But, now today they said car is not available in plant. May be the car might be allocated to different dealer. This is pathetic service and I would not recommend them to anyone.
Till today after 70 days of my booking they are clueless and unable to provide me any commitment. I can totally understand delays due to COVID situations but it is already 2 and half months and still they are unable to provide any commitments. I would request to escalate this to highest level in Tata motors.

Dear
I buying a new nexon car from a tata motors dealer on 2018 December . I exchange my old car .still features old car owners is mine . Many time I contacted with dealesr but no response . So please kindly help us

Favas
[protected]@gmail.com
[protected]

I got interview call from tata motors then they told me you are selected now u have to pay 2000 rupees then we will send you job letter. And u can join from 26 oct 2020.
Name of that person is Manisha Hr at tata motors[protected]
Kavita singh who conducted the telephonic interview [protected]
They told me to pay after that payment only they will send me job letter..
Do tata motors being so reputed company ask money before giving job?

Dear Sir / Madam, My name Vishwanath Pandurang Sanap. I have purchased Indica Vista car in October 2013 from dealer Sterling motors, gadkari chalu, nashik, maharashtra, India.after the month of delivery, i got vehicle number by phone call and not received RTO registration documents till date. When now I checked then it is observed that the name of owner is with different names. I m requesting you to look into this. If you required any additional support from my side, please revert. My email I'd is Raosaheb.[protected]@gmail.com

My name is YVN Reddy and I have purchased Tata Nexon XZ+(O) Diesel single tone car on 07.10.2020. I have driven the car only 120 kms. I have taken my car to show room as some odd noise is coming in the cabin while driving in bumpy roads or speed brakes at front tyres. I have lodged a complaint on 10.10.2020 at show room and they have asked me to come on 13.10.2020. So on 13.10.2020 my car was taken by the service centre attached to the showroom. As of today i.e 18.10.2020 forget about the solution, they are even unable to find the problem. They dont know from where that noise or rattling sound coming from. It is a brand new car and from 3rd day onwards making such type of noise. I am really disappointed with the situation. Even after 5 days they are still doing some trial and error method by replacing the parts of the new car. In this regard can i ask for new car in place of present car? Or Company may recall the vehicle and set right the problem?. Kindly reply me to mail id : [protected]@GMAIL.COM

Thnak you
YVN Reddy

I paid for a job That was fraud

Hi.

I booked Tata Tiago car on 4th October with dealer Go Auto pvt.Ltd Okhla Delhi with 5000 rupees by credit card, but due to some personal issues I requested for cancellation on next day, I sent one email to them about it also had conversation sales guy on call and whtsapp chat he agreed to initiate cancellation and prepare a refund cheque, however since then he's saying next day next day

I really need help from Tata authority to take action against this dealer.
Please help

Hello Team,
I have booked the Tata Nexon XM (S) on 21th sep2020 at Jay Automotive Baramati. At the Time of booking they said that it's took hardly 30 days to delivered the vehicle. They said like before Dussera festival we delivered the vehicle. Usually everyone wants to took new vehicle in festive time. So I obey it. now they said that due to some problems car delivery was delayed.after festival we will delivered the vehicle. But I checked with other Car Dealers they are ready to give delivery of same vehicle before festival.
So please look into this matter as soon as possible. Try to help get vehicle in time.

Thanks and regards
Amit Gadhave
[protected]
gadhave.[protected]@gmail.com

As i have booked TATA NEXON XZ+ PETROL VARIENT at 18/08/2020 and its been more than 60 days they are still giving fake promise for delivery and giving us reason that TATA MOTOR is unable to deliver them car... So i would request you to please look into matter as it really disappoint ..this is second time i am not able to get car from tata motor as i have booked once before also at verenyam tata motor bhopal and they have done same to us...please follow up regarding my complaint at my mai. [protected]@gmail.com

I bought tata tiago xz in july'18. Since the time I bought it, I faced lot of fuelling problems (inconsistent throttle response) mostly during uphill slow moving traffic between 20-30kmph in 2nd and 3rd gear. It also misfires when the car is slowed down and suddenly when I try to accelerates. The service centre representatives say that it is a normal issue with 3 cylinder cars and there's nothing much they can do about it. I need to resolve this issue as soon as possible as this issue is very dangerous and I have escaped many problems while driving over flyovers when the car suddenly loses power in middle. I have also mailed the customer support team 2 months ago but they did not replied on the mail too.

Dear Tata Motors Team,

I have purchased Tata Nexon XMA model on 21-Sep-2020 and I have seen a crack developed on my front glass shield. Contacted and Tata Motors help line and team was mentioned talk to agency or dealer. I was contacted the dealer and they said all the cars standing in sunlight must get crack but which is not that real situation.(From last 10days daily rain fall and not much temperature also.). And Simply said claim insurance. Here matter not about how to claim thing is why this happen and how to resolve.

My concern,
how the issue of the glass shield crack can be resolved as in future it may break while running and can cause serious injury to the people sitting inside which will not be good with nexon image as it has given 5 star ratting for safety concern.

I hope that my above query would be taken as high priority and concrete solution is provided to resolve my concern as early as possible.
Being very high faith in tata motors, i expect resolving of my mentioned issue at the earliest.

Waiting for a concern quick response.

Thanks

Sir,
I am a customer of Tata Tiago, after starting the car a sign 'a car with spanner across' showing.Already I submitted 3 tlmes my car to servicing centre 'muthoot Tata group's in kottarakkara at that time sign get cleared but after 24hrs the sign reappears, recently on 15 Oct, 2020, I admitted my car to the servicing centre they cleared the sign but on 16 Oct 2020 evening sign reappeared.please take appropriate step to solve this problem

I am from Vijayawada Andhra pradesh i have purchased a TATA TIGOR car on 18 Mar 2020 purchased car is 2018 Sep make Tigor XZ car taken from Vizag Tata dealer Tristar Auto agencies ( Vizag) PVT LTD in Vizag but i am residing at vijayawada, i have taken the car with availing loan from SBI Bank later on delivery at 400 hrs break down issue for petrol pipe damage, then Vijayawada TATA dealer Jasper Industries has given service after fore days continues followup and lot of suffering, later for first service after 3rd month from purchase date service done by Vijayawada Dealer but on second service after 6 months from purchase date i came to Vijayawada dealer for 2 nd service with lot of complaints on my car then vijayawada dealer objected to service on second service coupon then i came to know that the vehicle has been delivered to some other person before to deliver the car to me, after 3 to 4 months from first delivery the same car has been given to me as brand new car so the Vijayawada dealer conformed that my 2 nd service was lapsed then i came to know that i am second owner to my new car which is 100% not acceptable, Vizag dealer Tristar Auto agencies pvt Ltd cheated me like anything

I have booked the Tata Nexon XM (S) on 9th sep2020 at Venkataramana Automobiles. While the Time of booking they said that it's took hardly 40 days to delivered the vehicle. They said like before Dussera festival we delivered the vehicle. Usually everyone wants to took New vehicle in festival time. So I obey it. now they said that due to some problems car delivery was delayed.after festival we will delivered the vehicle. But I checked with other Car Dealers they are ready to give delivery of same vehicle before festival.
So please look into this matter as soon as possible. Try to help get vehicle in time.

Thanks and regards
K Bhargav
Tata Group employee