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Tata Motors Complaints & Reviews

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Updated: Feb 10, 2026
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J
Jishnu jith p
Nov 7, 2020
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I had booked Nexon petrol base variant on 24/09/2020 from KVR Kanhangad outlet, Kannur (main).
I was told the waiting period would be 4-6 weeks and I had accepted.

Currently, the waiting period is over and the dealer now states that i can expect the delivery only in December (that too is not a confirmation).

The customer gets treated well while booking and later its all on us where we have to go behind them with the request of delivering. I didnt ever get a response from the dealer about the delay in delivery.

I am still waiting for the delivery which would take more than 2 months and that too not assured.

I request the concerned authority to look at this issue and sort asap.

Thanks
Tata Motors customer support has been notified about the posted complaint.
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    G
    Ganga Kumari
    Nov 6, 2020
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    Address: Saguna more near gaytri hospital patna bihar

    I had booked a Tata Altroz on 12 oct 2020 at ANANYA AUTO AGENCY PVT LTD considering that The car should be available on 10 Nov 2020.
    When today 6 Nov I call to sales exucutive (ANKU JHA)they told me that car is not available...and we are unable to provide you on 12 Nov. Because TATA COMPANY is not responding... company delayed our order or not provided car for customer.
    I am following up from last few weeks
    But situation remain the same.
    Please do something.

    Ganga Kumari
    [protected]
    Tata Motors customer support has been notified about the posted complaint.
    I had booked a Tata Altroz XM Peteol on 18oct 2020 at INDERJIT CARS PVT LTD BOISAR MUMBAI considering that The car should be available on 14-16 Nov 2020, Diwali festival.
    When last 6-7 days I call to sales exucutives they told me that car is not available...and we are unable to provide you on 14-16 Nov on diwali festiwal, Because TATA COMPANY is not responding... company delayed our order or not provided car for customer.
    I am following up from last few weeks
    But situation remain the same.when I was booking the car, sales executive committed car delivery available on diwali festival but till date nothing..If car is not available on date why executive committed to customer at the time of booking..
    Please do something.
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      J
      Johnson Clement
      Nov 6, 2020
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      Address: Marina motors, Kalpetta, Wayanad, Kerala, India

      I (Johnson Clement Madathil) have booked Tata Nexon XMS on 05/10/2020 at Marina Motors, Kalpetta, Kerala. One month was the delivery period informed to me. One month has gone and no information about the delivery. When asked about this, sales executives are saying that they cannot say anything.
      It is not good corporate practice to take customers money and say that the goods will be delivered when we like it.
      I would like to know when will be the delivery of my vehicle?
      I hope my vehicle will be delivered before Diwali, at least.

      Waiting for a favorable response.

      Regards,
      Tata Motors customer support has been notified about the posted complaint.
      Dec 12, 2020
      Updated by Johnson Clement
      2 months have been over after the booking. Will this vehicle be delivered? Tata Motors?
      I booked Tata Nexon xms petrol on dt 3rd Oct but not get delivery yet and when asked to the dealer he is not sure for the delivery time .
      Johnson Clement's [Complaint's author] reply, Dec 12, 2020
      They should at least communicate the issue behind delay in delivery.
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        A
        ammu bisht
        from Pune, Maharashtra
        Nov 5, 2020
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        Address: H.No. 253, Rajiv Nagar, Ratlam (M.P.)

        I had booked a Tata Nexon Xz+S varient on 09/01/2020 @sugandh automotive ratlam considering that the car should be available by 10/25/2020. I was told that the standard company waiting period was 40 days and now I am writing this email to you on 65th day.

        I have booked this car considering the festivity in family of few upcoming marriages, and festive season. But seems like the excitement has faded now with all the delay.

        I have been following up from last few weeks but the situation remains the same.

        Let me know if this can be taken care on priority basis. Thanks!

        [protected]
        Tata Motors customer support has been notified about the posted complaint.
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          D
          dr pranav
          Nov 5, 2020
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          Delivery

          If your sales executive says 45 days and customers is okay with it and then customers book a vehicle...then also why there is delay in delivering??? Did customers put a gun and asked i want in 45 days only...why tata can't realize that...i[censored] said one date ...make sure of it or don't take the booking...your trust name fame all getting destroyed and more over ppl like me who bleived lot got totally disappointed...I hve booked nexon xma petrol...
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          C
          chauhanpankaj
          Nov 5, 2020
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          Address: Rudrapur , Uttrakhand

          I Ravendra Kumar, am the owner of Tata Indigo CS regisration no (UK07AQ6925). I am resident of Morna Bijnor Utter Pradesh . I am a big fan of Tata vehicles. It is proud feeling to be he member of Tata Family because Tata is a pride of India. But sir/madam some people are destroying the big name of Tata. There is Service Centre in Rudrapur, Uttrakhand name Bala ji Auto Links.Which is near about 150 km from my house. I sent my Indigo CS for service on dated 7 Oct 2020 the issue was bad mileage, acceleration and Turbo charger . They have done service without replacing Turbo charger and handover to me but after 30 km the engine was over speeded and over heat and the car stopped on the way and get it pulled with tractor to the workshop back. This time they told that engine needed overhauling and the estimated cost near about 35000 Rs to 45000 Rs.They called me to take back my car. They have done service properly and done the test drive. After test drive i observe that there was a very heavy smoke through smoke pipe. then they said to check the car once more and told me that there is crack in engine block. I have spent 70489.00 Rs till date and my car is in the workshop there and not ready. I am very disturbed and not satisfied with them because i am facing very much problems without my car till date.
          Please consider my problem and take a strong action against Bala ji Auto Links Rudrapur Uttrakhand.
          Thanks & Regards

          Date 05 Nov 2020 Ravendra Kumar
          VPO - Morna, Bijnor
          Moile No. - +91 [protected]
          Tata Motors customer support has been notified about the posted complaint.
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            S
            Sagar Ranawade
            from Pune, Maharashtra
            Nov 5, 2020
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            Dear Sir,
            I have complaint no from Tata Motors.[protected]
            On 28th Oct 2020, I was returning home from office. On the way in running condition lever get locked in 3rd gear. I stopped car slowly and tried again and again to come in Nutral condition. Somehow after some time it get working condition but not smoothly. I came home and requested for checking to authorized Garage. They took car to garage and that time lever is completely locked. They checked car and told me need to change gear box or repair existing.
            But why should I have to face this issue, as car is purchased in Jan-2018. and Driven only 30, 000 KM. If it is design or manufacturing defect then Tata Motors should give replacement of gear box.
            Tata Motors customer support has been notified about the posted complaint.
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              V
              Vinu CG
              Nov 5, 2020
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              Dear Tata motors,
              It was one of my dream to purchase my own car and i have accomplished with buying a brand new tata altroz before 25 days ago. But i had a terrible experience few days ago, that one of the front tire's side wall has been cut/hole was created due to sharp edges or stones on the road. I couldn't believe the tire was damaged in a such a way the attached image shown due to a sharp stone on the road. Its really heartbroken moment for a middle class person like me. To be frank i am not at all capable to bear these kind of expenses in the middle of paying car loan emi's. Hope tata will consider my kind request and provide a replacement for my tire. Please please please its a humble request.
              Tata Motors customer support has been notified about the posted complaint.
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                H
                Hindupur Anil Kumar
                Nov 4, 2020
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                Respected sir/Madam
                I had booked Tata nexon XMS petorl vehicle on 5th of October 2020. The Bellad Motors Ballari are not giving proper response. I was promised to deliver the vehicle within 4 to 5 weeks. It is already 5th week running and billing is not yet done and always sherk their responsibility by saying that though the amount is paid the billing is not done by the company for petrol vehicles. At one stretch I think there is no fun in following the *Atmanirbhar* or make in India. The other companies are at the door steps to deliver their vehicle, but where as the Tata motors which is known for the good services, now a days became in active. The hike in the market for nexon is going to fall down and will lose its significance because of its service at present situation. Jan 2021 Automobile Expo will be held and many companies will be waiting to grab the opportunity. My booking details are annexed herewith. I had also sent a mail, but no proper response from them. The loan is also sanctioned and if the vehicle is not allotted, once again it will be cancelled. I have to do all paper work from beginning.
                So kindly do the needful at the earliest possible time.
                Waiting for the best response at your end.

                Regards
                Anil Kumar
                Advocate
                Hosapete
                Karnataka
                583201
                Tata Motors customer support has been notified about the posted complaint.
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                  P
                  Praqash
                  Nov 4, 2020
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                  I have booked TATA Nexon (P) XMS Grey on 07/09/2020 that is 7th September 2020, at Gold Rush Faizabad Road opp, HAL, Lucknow. Today is 4th October(as i am writing this). The booking ID is 1-1TOP1Q4F
                  Complaint ID:[protected]

                  Kindly resolve the delay in delivery of my vehicle. Also provide me with 3yrs of warranty in case vehicle delivery exceeds over a period of one month, as promised by TATA Motor Customer Care Executive.

                  Mob no. [protected]
                  Prakash Tiwari s/o Anita Tiwari
                  Tata Motors customer support has been notified about the posted complaint.
                  Nov 07, 2020
                  Updated by Praqash
                  So far I have not received any acknowledgement in the form of call, sms or Email, from TATA Motors.
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                    H
                    hranjeet
                    Nov 4, 2020
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                    Dear sir,

                    I have booked tata nexon XM petrol dated 10th of October 2020 in patna from ananya auto agency pvt Ltd. The dealer has committed that we should delivered your car with 5 week. But now they are telling that now it will took 3 week to delivered the nexon XM petrol car. I need the car on 14 th of November 2020.but the dealer is not giving any confirmation. They are only false commitment. Is it tata customer service???? It is hearting my sentiment... If I will not get the nexon... I will leave the brand(Tata) for ever...
                    Tata Motors customer support has been notified about the posted complaint.
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                      P
                      pawanwankhade
                      Nov 4, 2020
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                      I have booked my car and given advance on 21 Sept 2020 and they committed it will delivered within 15 days. Today its 4th Nov, still car is not yet delivered. Dealers are saying it will further take one month more.

                      Now I am calling them they are not even picking up my call. I dont have any transparency on my Car delivery.
                      Car Model : Tata Nexon XM
                      Variant : Petrol
                      Dealer : Jaika Motors, Sawangi Raod Wardha Maharashtra
                      Tata Motors customer support has been notified about the posted complaint.
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                        T
                        Thejananda
                        Nov 4, 2020
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                        Address: No.46, 10th Cross Rd, West of Chord Road 2nd Stage, West of Chord Road, IInd Stage, Basaveshwar Nagar, Bengaluru, Karnataka 560079

                        I had taken Tata Tiago xz in Prerana motors Rjajinagar Bangalore on 18/jan/2020. they registered my vehicle with the wrong model I have informed them one year back but they are responding. now i am unable to get insurance due to wrong model.

                        Prerana Motors manager rajan:
                        [protected]
                        Tata Motors customer support has been notified about the posted complaint.
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                          M
                          Madhav Solar karnataka
                          Nov 4, 2020
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                          Resolved

                          Address: Jantha Automobile Pvt Ltd Hospet Karnataka

                          This is to inform you that 21st October I took our Vehicle Tata Xenon, Jantha Automobile Pvt Ltd At Hospet, KarnatakaI requested for estimation for servicing & they said to leave the vehicle for checking & making estimation properly, so that I leaved vehicle there itself, three days I took my vehicle from serivce centre but they didn't gave estimation till now, I make daily follow-up with Mr. Mehabub and irfan they are not responce not pick calls also I fed-up with them kindly provide us estimation for our Vehicle is break down since 1 month this solar company vehicle as per our company rules we need proper estimation.
                          Thanks & Regards
                          Ramesh H
                          [protected]
                          Madhav solar Karnataka Pvt
                          Koppal Karnataka
                          Nov 4, 2020
                          Complaint marked as Resolved 
                          mail id'- [email protected] mobile no.6364876102 person name- Mehabub & irfan:- 8792550141
                          Tata Motors customer support has been notified about the posted complaint.
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                            H
                            Hari Bhagam
                            from Hyderabad, Telangana
                            Nov 3, 2020
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                            Address: Select card chandhanaga hyderabad Telangana

                            I have booked tata nexon on October 5th 2020 and for the occasion of daasara 26th of October. But failed to deliver 26th and every day saying next two days.
                            I got frustrated and went showroom meet GM. They are saying after 30 days another 20 days to deliver and chance are very Less.
                            I don't what the tata motors management doing for this type of show room mistakes.
                            I can definitely say all are losing trust on tata motors.
                            Please short out this type problem as soon as possible.
                            Tata Motors customer support has been notified about the posted complaint.
                            Attached booking receipt
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                              S
                              Sijo Yohannan
                              Nov 1, 2020
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                              Address: Sijo yohannan, Rosevilla puthenchantha (PO) Vallikunnam, Alappuzha,kerala,690501

                              Sir, I'm Sijo yohannan from kayamkulam, last
                              december 2019 i received tata harrier xm model from ncs tata showroom kayamkulam, 19-Oct-2020 when we driven the car suddenly brake down, then we informed the road service assistant thay came and taken the car to muthoot service center kottarakkara and thay checked the car and tell us the fuel pump bis craked.
                              Till now we didn't received the car we can't able to do our personal things without car. We informed regional manager also but no reply we need the car immediately.Please do needful
                              Car reg no : KL 31P1348
                              Mob no:[protected]
                              Tata Motors customer support has been notified about the posted complaint.
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                                S
                                Sijo Yohannan
                                Nov 1, 2020
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                                Address: Sijo yohannan, Rosevilla puthenchantha(po) Vallikunnam,Alappuzha,kerala,690501,mobi:7510984672

                                Sir, I'm Sijo yohannan from kayamkulam, last
                                december 2019 i received tata harrier xm model from ncs tata showroom kayamkulam, 19-Oct-2020 when we driven the car suddenly brake down then we informed the road service assistant thay came and taken the car to muthoot service center kottarakkara and thay checked the car and tell us the fuel pump is craked.
                                Till now we didn't received the car we can't able to do our personal things without car.
                                We informed regional manager also but no reply we need the car immediately.please do needfull
                                Thanks
                                Tata Motors customer support has been notified about the posted complaint.
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                                  K
                                  Kranthi Srivada
                                  Oct 31, 2020
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                                  Address: Tata motors jasper industries Vijayawada

                                  My car Tata altroz XT model got delivered on[protected]two months old) at Jasper industries Vijayawada pin-520012. Till now registration is not completed with RTO due to dull/light chassis number punching which is on down side of the driver side window. Show room people had uploaded chassis number images multiple times to RTO and the same has been rejected by RTO. I am not getting proper solution/support from Sales team and they are saying that this is the problem with RTO not with the vehicle. Already my temporary registration has expired and i cannot drive the car without registration on the road as per rules and insurance also not covered if any damage happens to my vehicle. Hence please take serious step and do the needful as soon as possible.

                                  Below is reference image of the chassis number.
                                  Tata Motors customer support has been notified about the posted complaint.
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                                    S
                                    sschand
                                    Oct 30, 2020
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                                    Address: Tulsian Motors, Sambalpur, Odisha

                                    Sir,
                                    My Tata Truck 1613 bearing no, OR 02 BP 2505 was send to Tulsian Motors, the authorised Service Centre for Tata Trucks at Sambalpur in Odisha for repair. First they repaired the fuel pump and payment was made. But the problem couldn't rectified. Then again the fuel pump was send for repair. After second repair the problem remains the same. They are not able to detect the defect and working on trial basis. Already more than 15 days has passed but still my truck is in the workshop and their service setup not able to detect the defect. I request you to kindly up with the service department for proper repair of my truck.
                                    Regards
                                    S S Chand
                                    Super Gas, Bhawanipatna, Odisha - 766001
                                    Mobile [protected]
                                    email [protected]@gmail.com
                                    Tata Motors customer support has been notified about the posted complaint.
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                                      Nitinkus501
                                      Oct 30, 2020
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                                      Address: Gwalior

                                      Sir. 4 sep 2020 ko gwalior se tata ace gold MP07L7322 purchase kiya hai

                                      Sir 20 days ke under 3 baar gaadi ko service center le jana pda or har baar vhi same problem ho rhi hai vehicle sir load bhi nhi le rhi hai jitni uski pass hai or pickup bhi kam hota jaa rha hai sirf 20 dino ke andar agar sir aise gaadi ki halat rhi toh EMI kaise pay kar paayenge .

                                      Sir meri request hai ki mere is complaint ka aap jald hi jawab de..

                                      Name - Ramkesh
                                      kushwah
                                      Tata Motors customer support has been notified about the posted complaint.
                                      Oct 30, 2020
                                      Updated by Nitinkus501
                                      Dear sir. Vehicle baar baar kharab hone ke karan financial conditions theek nhi hai.
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