Tata Motors Complaints & Reviews

An unusual sound started within 2-3 days post delivery of the car (Delivery date 5th jan'20), when checked by self found to be spoiler from one side got loosen up & is making that sound.
Based on the relationship with the sales executive, when raised with him he confirmed to get it fixed during 1st service, where it was highlighted to me that this can't be fixed & need to replace.

& now dealer (Rudra motors, pune) post all these is asking me to pay if this need to replace.

Just want to know how can a part of the new car got defect within 2 days without any external hit.

I want a replacement for it as per the warranty.

Dear sir,
This is to inform you that we had one tata mega vehicle, no mh 14 ft 1753 same vehicle we had so many problem two time we had change engine of same vehicle two time turbo and so many parts change at service center at chakan (Excel vehicle a unite of my car pune pvt ltd)
I think this people is deliberately every time showing excess work and bill otherwise they have should sense to send modle to company for exchange how you can force a customer to use a faulty piece.
Every time my vehicle stand at same place for work more than 15 days.
Please look into my complaint and do needful.
Yours sincerely
Abul
Oasis express cargo and logistics

I have booked my tata tiago on march before lockdown and paid rs 50000 in vijayabharathi auto mobiles tirupati and due to long duration taken for delivery and our situation we decided to cancel the booking. When i contacted the dealer he told he will not refund the full amount and it is their policy to withheld 10 percent of the advance and will only refund 45 thousand. I expect to hear from you about this complaint soon. Thank you.

I have purchased tata tigor and found manufacturing defect & also completed all the necessary services from the authorized service center which result into break down of car in highway & customer care has also not responded for any support & have lodged nine number of complaint.
I am yet not satisfied for such act from tata motors authority
I have also lodged complaint as status is shown as resolved but in reality which is yet un-resolved. My car no. Mh 48 aw -8083 & cell no.[protected].
So once again request you to satisfy the customer for end number of harassment.

Dear sir/madam,

This is bhaskar, i bought tata tiago car in feb 10th 2020, till now i have not received rc card (Rc no: ka 03 ng 3590), they charged registration amount before car delivery.
When i called kht motors brookfield for rc card they don't even responding.
Infact they gave so many problems while deliver the car.

People who bought cars after me they got rc card with in 15 days, but in my case more than 5 months.

Please do needful.

Thank you,
Bhaskar
[protected]

I am having tiago xt 2018 (Oct) model. The colour is peeling off from the floor penal under right side front window.

I have booked the upcoming nexon ev in jan 2020 and was promised a delivery in third week of march. However the pandemic started and everything went into lockdown after 22march, by the time my car should have been ready and dispatched to dealer. It is mid june and there is no sign of even confirmation on expected date of delivery by the dealer.

I am eager to buy the car. However there is no sign of commitment from the company of clearing customers doubts.

Thanks

Vikas garg

[protected]@gmail.com

I would like to draw your kind attention for the bad experience faced by my family members for the incidence happened 7th july, 2019 from time 9.45 p. M. To 3.00 a. M for strong support from customer care, but they kept issue lingering for approx.5 hrs in midnight time at prime location at rabale - thane mumbai thane highway. As suggested by tata care as well as authorise

To,
The customer care
Tata motors

Dear sir/madam

I would like to draw your attention to harassment from customer care for closing all my complaints without confirmation from the valued customer. I would like to draw your kind attention for all my complaints regarding harassment:
Complaint details:
1) 1-[protected][protected]-[protected]-[protected]-[protected][protected][protecte...⇄ dtd.12.08.[protected] dtd.28.07.[protected] & so on along with"e' mail sent & various calls to all concern.
I have no alternative to approach an online consumer court along with facts and figures are to be submitted to the consumer forum.

So please look into it & revert back

D service provider as it is a minor car programming issue.

Very poor service.. Staff behavior is not good

June 4th service complete my vehicle, but service not satisfied already i escalate to service to team

Worst customer relationahips.
The crm is very rude and providing silly excuses...

I am mohammad ansari, i have bought a private bus 16/02/18, then engine has seezed in 1 year, the bus sent to repairing into the bihar jhanjharpur pasco in the guarantee period then they has charged rs.1, 10, 000/-. But after 3 months engine has seezed again the vehicle was held in mathura pasco is about 1 month then it was repair after a month passed but they again charged rs.30, 000/-. Then again the bus doesn't absorb urea, then we again complain in tata motors, in this way the bus stayed at bahadurgarh delhi, then they has fixed that problem and charge rs.20, 000/-.
The lockdown has start, then we sent the bus form bihar to delhi, then again engine has failed. Now the bus guarantee is 2 years left.
Now the tata motors co. Is charge rs.3, 00, 000/- for repairing the engine. But guarantee is left of about 2 years.
Now the bus is stayed at : fab sales ltd. (Chinhat, lucknow, up)
Complain no.[protected]
Complain date : 05/06/2020
Vehicle no. : up15dt6658

I hope that the tata motors co. Is solve our problem without any cost.

Yours sincerely
Asgar ansari

I am mohammad ansari, i have bought a private bus 16/18, then engine has seezed in 1 year, the bus sent to repairing into the bihar jhanjharpur pasco in the guarantee period then they has charged rs.1, 10, 000/-. But after 3 months engine has seezed again the vehicle was held in mathura pasco is about 1 month then it was repair after a month passed but they again charged rs.30, 000/-. Then again the bus doesn't absorb urea, then we again complain in tata motors, in this way the bus stayed at bahadurgarh delhi, then they has fixed that problem and charge rs.20, 000/-.
The lockdown has start, then we sent the bus form bihar to delhi, then again engine has failed. Now the bus guarantee is 2 years left.
Now the tata motors co. Is charge rs.3, 00, 000/- for repairing the engine. But guarantee is left of about 2 years.
Now the bus is stayed at : fab sales ltd. (Chinhat, lucknow, up)
Complain no.[protected]
Complain date : 05/06/2020
Vehicle no. : up15dt6658

I hope that the tata motors co. Is solve our problem without any cost.

Yours sincerely
Asgar ansari
[protected]

I had purchased a tata tiago car in feb 2018. From first day i noticed a complaint in car's balance car was going driver side automatically when steering left. I visit the showroom before first service. He assured me to shortcut the problem in first service. But nothing was satisfactory after service. Similarly he postponed this problem on second service than third. Now yesterday my fourt and paid service has done on other service center shri auto itora agra which was recommended by an executive of tata motors helpline. I told all about problems of car to the service manager but i was really very disappointing after service no improvement in car after spending a 4100 of bill. I am not understanding what is this that the service person suggest me that if you want the car service satisfactory go outside the authorized service center on a private alignment shop. And private alignment shopkeeper suggest me to go company service center because car is in warranty period and it is a manufacturing default. What should i do i can't understand.

Dear sir/mam,

I am using tata nexon for 2 years no doubt the car is fantastic except some few niggles. I am having the 2018 model, but from few months i faced this issue. The infotainment system will restart again and again, sometimes the music is going on and the screen becomes blank sometimes it becomes white, and the words and text on the screen converted into blocks i am attaching the pic of the problem occurs yesterday...

Hi team,
Kht motors is imposing us to pay 9500 rs handling charges in new nexon car. I want to waiveoff that amount as it is illegal in india.

Sir i am from abohar i have bought 2 tata zip in 2017 and hav paid double the price on its maintenance from dada motors abohar punjab.
They wanted us to exchange the parts from the vehicle according to the fault as, 1 has wiring problem and other has engine problem but we refused and the got us waiting and waiting as our work is non-stop in this corona stress i have told them to satusfy the needs of our vehicle but they are not interested in doing our work they are just making big big bills for us to pay and they have got zero coustomer satisfactiin and poor labour work and mechanis.
Now, resolving the problem is not an issue i want to know how they have charged so much money to us as we are their trusted coustomer. We have bought many vehicles but this time they just made us cry to hell. I dont understand the thing that they still have our vehicle and it is with them for like 15-20 days now i need an answere that what is making them to make us wait for such a long period our work is delaying and the workers which we give pay to are sitting and just watching this vehicle to get started and in a good health. I am suffering the loss.
Tell them to take their vehicles back or give us free maintenance and free vehicle service at this billing time.

This is asgar ansari, i have bought a private bus 16/18, then engine has seezed in 1 year, the bus sent to repairing into the bihar jhanjharpur pasco in the guarantee period then they has charged rs.1, 10, 000/-. But after 3 months engine has seezed again the vehicle was held in mathura pasco is about 1 month then it was repair after a month passed but they again charged rs.30, 000/-. Then again the bus doesn't absorb urea, then we again complain in tata motors, in this way the bus stayed at bahadurgarh delhi, then they has fixed that problem and charge rs.20, 000/-.
The lockdown has start, then we sent the bus form bihar to delhi, then again engine has failed. Now the bus guarantee is 2 years left.
Now the tata motors co. Is charge rs.3, 00, 000/- for repairing the engine. But guarantee is left of about 2 years.
Now the bus is stayed at : fab sales ltd. (Chinhat, lucknow, up)
Complain no.[protected]
Complain date : 25/05/2020
Vehicle no. : up15dt6658

I hope that the tata motors co. Is solve our problem without any cost.

Yours sincerely
Asgar ansari
[protected]

We have bought a tata nexon xg+ varant car in may 15th 2020 from cropex tata motors, hosur road, bangalore 560100. When our is delivered was taken with seat cover. The seat cover was shabby and not fitting to seats. When i asked dealer he said this how tata nexon seat cover comes. I asked him why nexon name is not imprinted on the front seat cover, he said it is not coming now they don't print for nexon. I was wondering why tata has stopped only for nexon and not for all other new vehicles. We got irritated and asked him to remove the seat covers and ask him to provide new covers till jun 10th.

Now my question is if tata stopped printing name on the nexon cover. Can we get this sorted with dealer. Our experience is not good with them. It was like we were buying vegitable instead car. These people kept my 5lac advance from march 2020 and gave delivery in may. That's a loss to me if i have kept that money in bank.

Regards
Hemanth agarwal
[protected]

Tatamotors क्या टाटा मोटर्स पर सर्विस के दौरान sanitizing चार्ज भी लिया जाता है, जबकि यह एक essential सर्विसेज में आता है, वो भी gst के साथ।, आज कार की सर्विस grovers motors bareilly (U. P) में कराई जजिस्मे 6 घबते टाइम लिया, जबकि 10 दिन पहले का नम्बर लगा था.
आज दिनांक 30 मई 2020 को कार क्रमांक mp08ca9486 की सर्विस grovers motors bareilly पर कराई जिसका नम्बर 7 दिन पहले लगा हुआ था, चुकी पहले बात दिया था कि 11 बजे तक आएंगे, लेकिन जब 11.15 बजे पहुंचे तब 1.30 घंटे तक बैठा रहा फिर इतना wait करने के बाद सुनबाई हुई, जबकि मैन कहा था कि मेरी मीटिंग है 5 बजे से और 50 किलोमीटर दूर जाना है, लेकिन किसी ने एक नही सुनी, और मुझे कार सर्विस के बाद 5 बजे दी, जिसके कारण मैन अपनी महत्वपूर्ण मीटिंग को अधूरी छोड़ दिया जो कि डिस्ट्रिक्ट मजिस्ट्रेट सर के द्वारा ली जा रही थी। पूर्ण पैसे देने के बाद भी वाशिंग सही नही की और धूल लगी हुई है, फ़ोटो भरज रहा हु। sanitizing का अलग से लिया गया वो भी gst के साथ।कृपया उचित कार्यवाही करने की कृपा करें। यहां एक स्टाफ आयात जी ने सहायता की।

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