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Tata Motors Complaints & Reviews

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C
from Mumbai, Maharashtra
Jul 21, 2020
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Address: BANGALORE/MANGALORE

[resolved] tata motors — faulty tata harrier car
[protected]@hotmail.com on oct 27, 2019submit a complaint
Sad to say that i am unfortunate owner of tata harrier suv purchased in april 2019... Unfortunate because i used to get burning smell from the bonnet... So complained at the dealership... They changed the clutch for me last week... Now when travelling from mangalore to bangalore suddenly there was too much smoke coming from the bonnet plus burning smell.. Then clutch jammed... This happen after reaching bangalore... We were stuck on the road.. Finally our car is towed and taken to one of the dealership at hebbal — bangalore...
My question is this is brand new car purchased from show room... How did this happen? Our life was in danger in case there was fire.

This complaint was submitted by me in oct 2019 and adishakti dealers at hebbal - bangalore assured us that all is fine and incase it happens again then the complaint will be escalated to next level. Unfortunately this happned again on 19th july 2020. Today the car is towed to adishakti motors hebbal - bangalore. Tata harrier 2019 model... Ka19mk0423... We have problem with this car since purchase... This is the second time smoke comes out from bonnet while it was parked. Have you sold us manufacturing defective car? We have been assured to escalate issue if happens again so we want immediate results
Tata Motors customer support has been notified about the posted complaint.
We received call from the dealers ADISHAKTI HEBBAL BANGALORE saying they need to change the clutch. Whats is wrong with this car that they had to replace the clutch twice within span of one year? We want a new vehicle instead of this defective car. What guarantee is there that this won't happen again? Since we travel long distance, we don't want to take risk.
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    kanjilal_3
    from Shillong, Meghalaya
    Jul 20, 2020
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    I purchased a TATA car last Nov(2019), in warrenty period i dont get FREE service by TATA company.many times call TATA customer Care TOLL FREE number, even mail them also but no response
    What can i do?
    Tata Motors customer support has been notified about the posted complaint.
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      arun9970
      Jul 20, 2020
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      Address: 412308

      Dear all,
      I have bought a tata ace zip vehicle no mh 12 rn 8895. I had a very small accident. I have attached reference pictures. The total cost of the vehicle is 3.25 lac out of this. My damages you can see only less than 1%. Company has charged me. Rs.25890
      the insurance sensation amount is rs 18598 balance rs 7292 i have to pay in my pocket.
      there is no sense to pay a total amount of 25890. This is just big fraud. Kindly take corrective action otherwise this company damages many customers.

      Thanksadi plast arun awatade91 [protected]
      Tata Motors customer support has been notified about the posted complaint.
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        C
        ChiragSharma1705
        Jul 19, 2020
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        manufacturing defects and service issues | tata nexon

        Through this complaint i want to bring to your attention my issues with the tata nexon car that i have owned for over one and a half years now and the poor consumer experience that i have faced, which i would rather call ‘harassment’.
        Primarily i have been facing the below issues since i bought the car. While these are listed below, i have shared a detailed explanation around each of these.
        • issue a: regular steering...
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        Hardeeprathi
        Jul 18, 2020
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        Address: House no 782 first floor milk colony dhanas, Sector 14 west Chandigarh

        Hello,
        I have bought tata nexon xm model petrol in november 2018, i only have issue with the mileage as company quote more than 18 km per liter but from the beginning my car is only giving mileage of 11.5 km per liter in city and on highway it goes upto 14.5 km per liter not more than that.
        I raised this query at service center as well but no response was given.
        My car has already done 26000 km and i am really upset with its mileage.
        Kindly do the needful as soon as possible.
        Regards
        Hardeep singh
        Tata Motors customer support has been notified about the posted complaint.
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          D
          DHANASHYAM padathilpoyil
          Jul 17, 2020
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          Address: Archana, Vadakkumbad(po)
          Website: [email protected]

          I submit my car for doing 3rd year service at kvr dream vehicles nadal kannur. Till i giving my car to the service executive it have no complaint then i got my car its work finished. After two days it was get break down. They checked my car and tells its battery is in dead condition. They told me in this service time they will change the battery acid water and the manager told me it was not their mistake its battery failure you must check the warrenty then i go to the battery's showroom checked the battery they found the battery's one cell is in dry condition. Now my car is in showroom my works are now pending the service executive's named as manu he and the service manager are behaved like as a slum dog to me very bad experiance
          Tata Motors customer support has been notified about the posted complaint.
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            R
            Rajesh Dawrani
            Jul 17, 2020
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            Unfair Practice Of KARNAVATI MOTORS Naroda, Ahmedabad

            Address: NARODA , AHMEDABAD

            This is Dr. Rajesh K. Dawrani
            I had prebooked TATA Harrier on 28/02/2020, only after assurance of complete 100% refund, If the booking is cancelled for any reason.sales person Mr. Amar Khamari promised to give a test drive in the first week of march and car delivery by March End, only if we finalise the car. if we dont want buy the car, booking amount will be refunded 100%.
            Dealership could not get us a Test Drive till mid...
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            Prashant Ghosh
            Jul 17, 2020
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            Resolved

            Address: Nabagram, Bogra,santaldih, Purulia 723145

            Sir
            I purchased TATA AC gold on February this year. I paid rs. 70000 cash and Rs. 75000 by cheque. Your company deposited cheque after 90days.Thats why cheque is not cleared. I am having sufficient amount in account. They didn't issued my RC for that. I must be informed if any issue arises.
            My details are as follows
            PRASHANT KUMAR GHOSH
            NABAGRAM
            BOGRA
            SANTALDIH, PURULIA 723145
            Mobile [protected], [protected]

            REG. NO WB81 2507
            Contract no. [protected]
            BP no. [protected]
            RH AUTOMOBILES
            Purulia
            Complaint marked as Resolved 
            Tata Motors customer support has been notified about the posted complaint.
            We have registered the complaint and the same is registered. Case id # 5226371. Will check the concerned team and update you within 7 working days.

            Regards
            Customer care department
            Tata Motors Finance Limited
            We have registered the complaint and the same is registered Case id # 5226371. Will check with concerned team and update you within 7 working days.
            Spoke to customer & informed that RC is ready, he can visit the dealership to collect the same. Complaint stands resolved.

            Regards
            Customer care department
            Tata Motors Finance Limited
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              S
              Srivatsava Reddy
              Jul 16, 2020
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              Address: Karimnagar, Tealangana.

              Recently visited tata dealers in telangana to get quotation for altroz xz.
              They have given quotation of on-road price including handling charges (8500/-). Please help me to waive off these charges.
              Tata Motors customer support has been notified about the posted complaint.
              I have sent the mail to customer support and MD of Tata regarding the same. I have got confirmation from them, these are mandatory charges.
              Please resolve my issue. It's been 15days awaiting for resolution from Tata motors.
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                R
                Rathnakar Reddy Sontireddy
                Jul 15, 2020
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                Address: Lakshma Reddy colony road number 5 Bolliguda boduppal

                Car not getting start
                Tata Motors customer support has been notified about the posted complaint.
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                  R
                  rglucknow
                  from Mumbai, Maharashtra
                  Jul 15, 2020
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                  Address: southcity lucknow

                  Sir. I have booked altroz booked xe rethum pack golden colour from srm lucknow, but after 1 month passed away i have not got any information regarding the vehicle delivery??? I have a big faith on tata motors and such issue makes us think twice. Srm motors employees are good but they can help when they will get the delivery from factory. So please look into the matter and provide your assistance.

                  Ravi gupta
                  Lucknow u. P
                  [protected]
                  Tata Motors customer support has been notified about the posted complaint.
                  is there any authority how looks towards the CUSTOMER complains.. or just ignore what is going out with the CUSTOMER..
                  tata motors any reply has not been provided till time... great.. what a support provided by our own TATA MANAGEMENT
                  2months pass way no solution provided by TATA MOTORS I.e no delivery till date.. That is why people of our country go for other brands from other countries as they are up to CUSTOMER service and follow there commitments.
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                    R
                    RAVI RAKHOLIYA
                    Jul 13, 2020
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                    Address: Perfect auto - Rajkot (Gujarat)

                    Dear sir / madam,

                    I have purchased a new truck model no. Tata lpt 3718cr bs-iv 10x2 from rajkot dealers - gujarat on dated october 2019.

                    Now the issue is that my truck is running only 42000 km and waring tyre only short running kilometers. I have complained to the dealer for this problem but till date there is no solution given to me for this issue.

                    Dealer details:- tata perfect - rajkot

                    My truck details as follows.

                    Date of registration no. Truck no owner name chassis no. Engine no. Modal no.
                    [protected] gj03bw5275 mohammadkalim mat541068k1d09799 isbe5.91804091d63785077 tata lpt 3718cr bs-iv 10x2

                    Address:-
                    Near nagina masjid valam street at kotada sangani, rajkot - 360030.

                    Requesting to solve the issue as soon as possible.

                    Thanks & regards.
                    Mohamadkalim kureshi.
                    [protected]
                    [protected]
                    Tata Motors customer support has been notified about the posted complaint.
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                      Visudhi Velayudhan
                      Jul 11, 2020
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                      I have purchased this vehicle in month of june 2019. Within less than a year it started giving me issues. On the new year eve, when we were on our way for celebrating new year, it was not at all moving beyond speed limit 50km.. Warning symbols were shown in between and when we reached nearest dealership, they were not able to identify the issue. Eventually it got fixed by itself.

                      Now power steering is not working and reason is that due to the rust in engine, fluid got leaked. At the dealership, they are asking us to pay an amount of 4k to paint the same to avoid rust.

                      Why would i pay for something which tata should hold responsibility for. Only mistake which i made was that i purchased vehicle from tata motors when there were plenty of other options.

                      What is the security here? It cost almost 20l for this vehicle and within an year engine is rusted. God knows what all will happen in near future.
                      Tata Motors customer support has been notified about the posted complaint.
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                        Prashantamzare
                        Jul 8, 2020
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                        Offer letter is fake or not

                        Address: Tata motors badanera road, near sai nagar, amravati

                        Mera Sal telifonic interview Hua hai aaj . Unhone muze offers letter provide kiya. But mule 1250 rupees uniform charges mange gaye hai. Kya Tata motors charge karate hai....
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                        ShivaKumar Molleti
                        from Vijayawada, Andhra Pradesh
                        Jul 6, 2020
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                        Address: Jasper Automobiles, Vijayawada Andhra Pradesh

                        I have huge respect for tata motors and so i bought a nexon car (Reg no: ap16fe4888) in july 2018. The car is excellent in its price range and i am happy for two years until the recent service (4th service-paidservice 8000/- approx on[protected] at jasper automobiles, vijayawada, andhra pradesh. I have given the car for service and also said two main complaints regarding the ac cut off problem while driving and rear left door unlock problem and left the car for two days in the service centre. After one day i. E on[protected] they gave me the car and said all set with the regarding the problems i raised. The very next day[protected] the ac was cut off and i went to the service center and asked them the same regarding the recurrence of the problem that there is a problem with the cooling coil in the vehicle. After checking for 5min they said that there is no problem with cooling coil (We cleared the dust in the mat) and now the problem is solved and asked me to come if the problem persists while driving. Believing in them i have gone out of station with my family (My wife and 10months baby) which we suffered suffocation the whole journey due to ac cut off all through the journey as we couldn't open the windows since it was pouring rain outside. As it was sunday, it's a holiday at the service center. At one moment, i lost all the gratitude for the tata motors but then i realized desperately, i should raise a complaint to the customer care so they would solve my problem. I have confidence in tata motors customer care that they will respond to my issue and resolve it. I request you kindly do the needful and let me get my car in perfect condition.

                        Deatils of the car and service centre:
                        Tata nexon xz+ reg no: ap16 fe 4888
                        Service centre: jasper automobiles, vijayawada, ap-520008.
                        Tata Motors customer support has been notified about the posted complaint.
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                          chetr
                          Jul 5, 2020
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                          Address: Mydsm tata kurla

                          I booked a tata nexon xm model from mydsm tata located at kurla and the quote which i get is included with rs. 12100 /- as a logistic and handling charge and no other company will charge for this. Please help and suggest what to do
                          Tata Motors customer support has been notified about the posted complaint.
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                            Mohanamurali6
                            Jul 5, 2020
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                            Service issues

                            I having tata nano car..i gave my car service to Tata authorised TAFE ACCESS service centre in Erode on march 1st week.Doe to corona lockdown there is some delay to deliver my car..I gave my car service for the reason of over heat in radiator problem.At once they started the service related to temperature issues..First the service advisor told me that have to change theradiator fan..The problem wasn’t solved .And then he chaged the radiator...
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                            Arun yadhav
                            Jul 3, 2020
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                            Address: The true Sai works , Hosur, Tamilnadu

                            Hi,

                            My name is arun kumar g, i own tata tiago and i’m from hosur tamil nadu, a recent incident when i have been to tata service - the true sai works, hosur made me to write this, the hospitality in hosur service station is really worst, people are very careless and irresponsible about customers, there is no proper structure for billing - they will make you wait even after paying bill - they will simply take money and ask yu to wait just for smoke break, there is no proper response over any compliant and the authorised person won’t even explain things what went wrong and what they did to your machine, i really felt to change my car just for the sake of irresponsible and careless behaviour in service centre.

                            Thanks
                            Arun kumarg
                            [protected]
                            Tata Motors customer support has been notified about the posted complaint.
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                              T
                              Tummala Chowdary
                              Jul 2, 2020
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                              Address: Hyderabad

                              I have purchased tata tiago xza+ from tejaswi motors (Hi-tech city).

                              1. They are charging logistic charges of 6500 inr and after asking gave bill on letter head with fuel, driver, stack yard charges etc which are not at all related to customer.

                              2. For insurance it is quoted 42k and then i denied for dealer insurance and requested for i will take insurance on my own. But they are not agreed for that and handover insurance invoice with 32k. When i asked about 10k difference they are telling dealer discount bla bla. I will get insurance on my own at 32k.

                              3. Even after 1 month also they are not giving invoices and not completing billing process.
                              Tata Motors customer support has been notified about the posted complaint.
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                                Hilalhg
                                Jul 1, 2020
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                                Address: Kesava bhavanam,vikas nagar 147,pattathanam.p.o,kollam,kerala 691021

                                Iam using a tiago 2017 model zxa. The car is under warranty. I visited the near by tata service center (Focuz kollam kerala), but they are not showing any intrest regarding the complaint as they dont have the spares. So kindly do the needful..
                                Tata Motors customer support has been notified about the posted complaint.
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